Category Archives: Forbes Technovation Column

Terry Bradwell, Chief Enterprise Strategy and Innovation Officer at AARP

In this interview, Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Terry’s role as AARP’s chief enterprise strategy and innovation officert
  • AARP’s innovation lab
  • Driving an IT team to “be” the business, not only support the business
  • AARP’s Formula for innovation: Innovation= Culture + Process
  • Why CIOs make great strategy leaders
  • AARP’s mission to close the digital literacy gap
  • AARP’s broad ecosystem of external partners

George Corbin, SVP of Digital at Marriott International

In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Marriott’s place among the highest revenue earners by a digital channel
  • The maturity curve and the challenge of disruption for incumbent companies
  • Advantages that incumbents have over startups in evolving industries
  • Disrupting your own organization
  • The millennial mindset that spans across multiple age demographics
  • Marriott’s transformation of the service experience
  • Leading and managing a transforming organization
  • The impact of Airbnb on the hospitality industry
  • Adapting across an organization to fundamental shifts in customers’ needs and expectations
  • The influence of culture and existing operating models on a company’s management of digital disruption
  • Marriott’s embracement of the localization of the travel experience
  • Characteristics of a successful Chief Digital Officer
  • Building alliances and coalitions to drive and support change
  • Using pilot programs to de-risk change for internal and external partners
  • Messaging as a service, not marketing

Kyle Nel, Executive Director of Lowe’s Innovation Labs

In this interview, Kyle Nel, Executive Director of Lowe’s Innovation Labs, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Lowe’s Innovation Labs
  • Lowe’s uncommon partnerships
  • Maximizing efficiency and success by integrating internal and external talent
  • Lowe’s Innovation Labs’ Collider
  • The value of external partnerships
  • Incremental verses meaningful innovation
  • Lowe’s Narrative-driven innovation model
  • Using behavioral science to drive transformation
  • Metrics for measuring the success of innovation labs
  • Lowe’s Innovation Labs’ projects: Lowe’s Holoroom, self-roaming robots, additive manufacturing

2017 Forbes CIO Innovation Award Winners

The 2017 winners of the Forbes CIO Innovation Award have each driven significant revenue from their perch as leaders of the information technology division of the company.

Micron Technology CIO Creates Drives Enormous Growth

Micron Technology CIO Trevor Schulze is a recipient of a 2017 Forbes CIO Innovation Award for driving business success with the development of his Enterprise Analytics and Data IT Group.

Quest Diagnostics CIO Harnesses Insights and Technology for Better Healthcare Results

Quest Diagnositics’ Lidia Fonseca wins a 2017 Forbes CIO Innovation Award for driving the success of Quanum, Quest’s suite of technology and data analytics solutions.

GE CIO Jim Fowler Helps Drive the Operating System for the Industrial Internet

General Electric Chief Information Officer Jim Fowler is a member of the latest class of Forbes CIO Innovation Award winners. In his 20 months since ascending to the top IT role in GE, he has helped lead a major digital transformation that has already yielded nearly $1 billion in productivity gains.

Mike Keller, CIO at Nationwide

In this interview, Mike Keller, CIO of Nationwide, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Nationwide’s One-Brand alignment
  • IT’s role in Nationwide’s initiatives to simplify, modernize, and reinvent their core businesses
  • Optimizing for both business intimacy and economies of scale
  • Vendor goverance
  • Workforce planning for developing and transitioning team members for evolving organizations
  • The opportunities provided by a long tenure as CIO
  • Leadership strategies for creating an environment of learning, collaboration, and innovation
  • Executive development and internal rotational development
  • Columbus 2020: a private/public partnership to encourage economic development
  • Eye on the trends: autonomous vehicles, the sharing economy, smart mobility

Bill Miller, CIO & SVP at NetApp

In this interview, Bill Miller, CIO of NetApp discusses World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Bill’s role in NetApp’s transformation from a data storage to a data management company
  • NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp
  • The development of NetApp’s Data Fabric for seamlessly managing data
  • The valuable feedback loop created when your CIO or IT peers are your customers
  • How a culture of fraternity and flexibility encourages innovation
  • The three topics on every CIO’s mind
  • The importance of civility and collaboration for successfully running an IT department in a tech organization
  • Pre-working the First 100 Days plan
  • Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model

Board-Level CIO Series Summary in Forbes

This summary page provides access to the multi-part Board-Level CIO series in Forbes
The Board-Level CIO series in Forbes explores what the CIOs at some of the world’s most recognizable firms did that led to inclusion of the CIO seat at the organization’s board