Category Archives: All Column Pieces

Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies

In this interview, Kumud Kalia, Chief Information Officer at Akamai Technologies, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The challenges and advantages of being a CIO in a tech company
  • Agility in a fast-growing, evolving organization verses agility in a mature organization
  • The partnership between Akamai’s IT and product teams in developing and testing new solutions
  • Adding higher value as a CIO: developing internal solutions that can be adopted by the end- customer
  • Driving enterprise strategy by leveraging a culture of expansive thinking
  • Eye on the trends: disrupting infrastructure paradigms

Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group

In this interview, Chris Corrado, Chief Information Officer & Chief Operating Officer at London Stock Exchange Group, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The importance and evolution of the role of information for CIOs
  • The CIO as strategist
  • The significance of a technologist being able to understand and respond to the culture of an organization
  • The state of technology in the U.K. compared to the U.S.
  • Mitigating risk
  • Implications of Brexit for financial information companies
  • Eye on the trends: augmented intelligence

CIO-Plus Series Summary in Forbes

This summary page provides access to the multi-part CIO-Plus series in Forbes
The CIO-Plus series in Forbes explores the trend of CIOs who are taking on more C-level titles. Most CIOs where many hats. The good news is, those hats are getting more strategic.

Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management

In this interview, Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management at Equinix, discussed World Class IT Principle One, People and World Class Principle Five, External Partnerships. She also discussed:

  • The interplay of Ann’s dual role as Chief Information Officer and Chief Risk Officer
  • Data as the primary driver of success
  • Using technology to separate the signal from the noise in data
  • Balancing innovation and risk with a two-bucket approach
  • Creating a collaborative culture to increase innovation
  • The talent challenge
  • Eye on the trends: unified communications, robotics and natural language processing, and data management

Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix

In this interview, Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix, discussed World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. He also discussed:

  • Back office verses front office CIOs
  • The Four Pillars of CIO Excellence
  • Shadow IT as a signifier of service gaps
  • Eye on the Trends: artificial intelligence, big data, software defined networking

Bridget Engle Named New CIO Of BNY Mellon

Bridget Engle has been named Senior Executive Vice President and Chief Information Officer of BNY Mellonm a global investments company which provides investment management and investment services. Engle will take responsibility of the company’s Client Technology Solutions group, which provides critical technology platforms and applications that support BNY Mellon’s role as the leading provider of technology solutions to the financial markets. She will be responsible for setting the strategic direction and execution of the firm’s technology agenda.

Cathy Bessant, Chief Operations and Technology Officer

In this interview, Cathy Bessant, Chief Operations and Technology Officer, discusses World Class IT Principle One, People; World Class IT Principle Four, IT & Business Partnerships; and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • The necessity of combining technology and operations
  • Responsible automated intelligence
  • Bank of America is not a fintech company
  • Guidelines for maximizing external partnerships
  • Advantages businesses of scale have over startups
  • Balancing innovation and risk
  • The war for talent
  • Talent planning and analysis
  • Cloud security
  • The importance of breadth and depth of experience
  • The impact of board involvement on the individual and the organization

David Trone, Co-Founder & Co-Owner of Total Wine & More

In this interview, David Trone, Co-Founder & Co-Owner of Total Wine & More discusses IT Principle One, People, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Total Wine & More’s bricks and clicks growth strategy
  • The evloution of the customer expereince in the adult beverage industry
  • The three Cs of Total Wine and More’s operating philoslphy
  • Doing business in a heavily regulated industry
  • Total Wine and More’s community involvment intitiatives
  • David’s campaign for the Democratic nominaiton in Maryland’s 8th Congressional Distrcit
  • The imporance of risk taking and failure
  • David’s favorite wine varietals

Andrew Ng, Co-Founder & Co-Chairman of Coursera

In this interview, Andrew Ng discusses World Class IT Principle One, People, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Andrew’s unique, evolving, and passion-driven career path
  • The impact of AI on existing industries
  • Recommendations for CIOs and CEOs starting their AI journey
  • Advantages of implementing a centralized AI org structure
  • Opportunities for smaller organizations to leverage AI
  • How lifelong learning can minimize jobs displaced through AI
  • The importance of building strong teams and cultures
  • Key cultural components for success: work ethic and lifelong leaning
  • Chinese verses US business culture

George Corbin, SVP of Digital at Marriott International

In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Marriott’s place among the highest revenue earners by a digital channel
  • The maturity curve and the challenge of disruption for incumbent companies
  • Advantages that incumbents have over startups in evolving industries
  • Disrupting your own organization
  • The millennial mindset that spans across multiple age demographics
  • Marriott’s transformation of the service experience
  • Leading and managing a transforming organization
  • The impact of Airbnb on the hospitality industry
  • Adapting across an organization to fundamental shifts in customers’ needs and expectations
  • The influence of culture and existing operating models on a company’s management of digital disruption
  • Marriott’s embracement of the localization of the travel experience
  • Characteristics of a successful Chief Digital Officer
  • Building alliances and coalitions to drive and support change
  • Using pilot programs to de-risk change for internal and external partners
  • Messaging as a service, not marketing