Category Archives: All Column Pieces

George Corbin, SVP of Digital at Marriott International

In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Marriott’s place among the highest revenue earners by a digital channel
  • The maturity curve and the challenge of disruption for incumbent companies
  • Advantages that incumbents have over startups in evolving industries
  • Disrupting your own organization
  • The millennial mindset that spans across multiple age demographics
  • Marriott’s transformation of the service experience
  • Leading and managing a transforming organization
  • The impact of Airbnb on the hospitality industry
  • Adapting across an organization to fundamental shifts in customers’ needs and expectations
  • The influence of culture and existing operating models on a company’s management of digital disruption
  • Marriott’s embracement of the localization of the travel experience
  • Characteristics of a successful Chief Digital Officer
  • Building alliances and coalitions to drive and support change
  • Using pilot programs to de-risk change for internal and external partners
  • Messaging as a service, not marketing

Bill Miller, CIO & SVP at NetApp

In this interview, Bill Miller, CIO of NetApp discusses World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Bill’s role in NetApp’s transformation from a data storage to a data management company
  • NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp
  • The development of NetApp’s Data Fabric for seamlessly managing data
  • The valuable feedback loop created when your CIO or IT peers are your customers
  • How a culture of fraternity and flexibility encourages innovation
  • The three topics on every CIO’s mind
  • The importance of civility and collaboration for successfully running an IT department in a tech organization
  • Pre-working the First 100 Days plan
  • Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model

Angela Yochem, CIO at Rent-A-Center

In this interview, Angela Yochem, CIO of Rent-A-Center, discusses World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Executing Rent-A-Center’s digital transformation
  • CIOs driving business innovation
  • The impact of a single decision across the enterprise
  • Keeping the end-customer at the front of the decision making process
  • Excelling in the First 100 Days
  • The two characteristics that board search committees are seeking in CIOs
  • Angela’s Entrepreneur as Residence experience
  • Eye on the Trends: Fast prototyping and feedback, Artificial intelligence, STEM education

The CIO’s First 100 Days Series Summary in Forbes

This summary page provides access to the multi-part CIO’s First 100 Days series in Forbes
The CIO’s First 100 Days series in Forbes explores what the CIOs at some of the world’s most recognizable firms did, and what they could have done differently at the onset of their tenure.

Mark Settle, CIO of Okta

Mark Settle, CIO of Okta
Peter High interviews Mark Settle, CIO of Okta. They discuss the importance of setting up talented teams with strong leaders without creating single points of failure; how financial management within IT helps build credibility with various business functions; how IT should build towards non-transactional relationships with business partners to influence collaboration; and how IT helps Okta to build and leverage relationships with CIOs at different companies, as well as a variety of other topics.

Rob Nail, Chief Executive Officer of Singularity University

Rob Nail, CEO of Singularity University
Peter High interviews Rob Nail, CEO of Singularity University. They discuss the accelerating pace of technology progress, why current frameworks are insufficient for keeping pace with these changes and the need for creative, long-term thinking, how corporations can take advantage of new technologies and shift to an abundance mindset, among a variety of other topics.

Bill Peduto, Mayor of Pittsburgh

Bill Peduto, Mayor of Pittsburgh
Peter High interviews Bill Peduto, Mayor of Pittsburgh. They discuss how the City of Pittsburgh forms strategic partnerships with technology leaders, how partnerships between municipal, educational, and private organizations facilitate innovation and growth moving forward, how Pittsburgh has used technology to correct an economic downturn over the last few decades, as well as a variety of other topics.

CIO-Plus Series Summary in Forbes

This summary page provides access to the multi-part CIO-Plus series in Forbes
The CIO-Plus series in Forbes explores the trend of CIOs who are taking on more C-level titles. Most CIOs where many hats. The good news is, those hats are getting more strategic.

EarthLink Taps Jay Ferro As New Chief Information And Product Officer

Jay Ferro, Executive Vice President, Chief Information and Product Officer
A CIO is on the move. Jay Ferro, formerly of the American Cancer Society, joins Earthlink Holdings Corp.

The Secret Ingredient Of Successful People And Organizations: Grit

Angela Duckworth, Author of Grit: The Power of Passion and Perseverance
Peter High interviews Angela Duckworth, Author of Grit: the Power of Passion and Perseverance. They discuss what she means by grit, hew education and the power that education plays, as well as a variety of other topics.