Category Archives: The CIO’s First 100 Days Series

Naresh Shanker, Chief Information Officer of HP Inc.

Peter High interviews Naresh Shanker, CIO of HP Inc. Among the topics they discuss include:

  • The way in which Naresh approached separating HP into HP Inc. and HP Enterprise, including the process he used to define the scope and the five-year roadmap he implemented to transform the company’s focus from hardware transactions to software contracts.
  • The IT changes necessary to complete in the on-demand technology economy, such as moving from systems of record to systems of engagement
  • How they transformed back-office and front-office operations to create a digital experience
  • How they align IT strategy and the business strategy, and the process for developing business cases for where to invest
  • Focus areas for HP Inc. going forward
  • How they re-engineered the CRM system to transform the customer experience

Dinu Parel, Chief Information Officer of Dover Corporation

Peter High interviews Dinu Parel, the CIO of Dover Corporation. They discuss Dinu’s experience as the companies first CIO, his efforts to centralize IT, strategic priorities such as enterprise security and infrastructure modernization, among other topics.

The CIO’s First 100 Days Series Summary in Forbes

This summary page provides access to the multi-part CIO’s First 100 Days series in Forbes
The CIO’s First 100 Days series in Forbes explores what the CIOs at some of the world’s most recognizable firms did, and what they could have done differently at the onset of their tenure.

Clay Johnson, Chief Information Officer of Walmart

In this interview, Clay Johnson discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • How the unification of the back-office technology and shared services teams under Clay enables Walmart to operate more efficiently
  • The consumerization of IT, and how that drives Clay’s focus on providing intuitive digital tools that enhance the productivity of Walmart’s two million employees
  • The importance of having employees with the right skills and mindset in the right roles, and how Walmart ensures it has the proper skills mix
  • Clay’s three-pronged approach to gaining an understanding of the needs of Walmart’s business and its massive workforce, and how that informs project prioritization within his 10,000-person team
  • The four key elements to creating a healthy culture: transparency, encouraging healthy debate, empowering people to speak up, and celebrating failure
  • How the shift to a product model and end-to-end ownership has improved internal efficiency
  • Walmart’s network of innovation centers, and how they leverage the surrounding ecosystem of academic institutions and startups
  • The key lessons Clay has taken away from the various experiences across his career
  • Walmart’s approach to artificial intelligence and the tangible benefits they are seeing

Fletcher Previn, Chief Information Officer of IBM

In this interview, Fletcher Previn discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Fletcher’s accent to the CIO position, and how he prepared for the role
  • IBM’s cultural transformation, and the role of IT in driving this on the digital front
  • How IBM views cognitive business solutions and the ways in which IT supports and enables these efforts both internally and externally
  • How Fletcher approaches delivering IT value to a highly technical company
  • The philosophy and practice of “embedding security into everyone’s job”
  • How Fletcher engages with CIOs that are both his peers and his clients
  • Fletcher’s perspective, as a young CIO, on making IBM more attractive to millennials

Paula Tolliver, Chief Information Officer & SVP of Intel

In this interview, Paula Tolliver, discusses World Class IT Principle Four, IT & Business Partnerships, and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • Paula’s decision to move to Intel after 20 years at Dow Chemical
  • IT’s role in the transformation and growth of Intel’s portfolio of products and services
  • How IT’s partnerships with businesses within Intel help shape the products and solutions Intel brings to the market
  • The Intel IT Annual Performance Report
  • Implementing predictive analytics, machine learning, and artificial intelligence to drive efficiency, effectiveness, and value
  • Paula’s career path and the diverse roles that she has held

Cynthia Stoddard, SVP & CIO of Adobe Systems Incorporated

In this interview, Cynthia Stoddard, discusses World Class IT Principle One, People. Some of the topics discussed include:

  • Adobe’s transition to a software as a service company
  • Evolving Adobe’s IT strategy and culture using the characteristics of cloud technology
  • Applying customer experience principles to improve the employee experience
  • Tailoring tools to the needs of “personas,” or type of work an individual does
  • Evolving to meet the needs of millennial employees’ expectations
  • Using responsive design principles to create a consistent and seamless employee experience across surfaces (phones, tablets, computers)
  • Lab 82: Adobe’s collaborative workspace
  • Adobe’s work with Girls Who Code
  • Cynthia’s advice for women interested in a career in technology
  • Eye on the trends: big data, analytics, and AI

Bill Miller, CIO & SVP at NetApp

In this interview, Bill Miller, CIO of NetApp discusses World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Bill’s role in NetApp’s transformation from a data storage to a data management company
  • NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp
  • The development of NetApp’s Data Fabric for seamlessly managing data
  • The valuable feedback loop created when your CIO or IT peers are your customers
  • How a culture of fraternity and flexibility encourages innovation
  • The three topics on every CIO’s mind
  • The importance of civility and collaboration for successfully running an IT department in a tech organization
  • Pre-working the First 100 Days plan
  • Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model

Mike Giresi, CIO of Royal Caribbean Cruises

In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Digital Transformation journey at Royal Caribbean
  • Importance of Executive sponsorship for IT
  • Role of CIO to as an interconnector between Enterprise strategy and IT implementation
  • Value of technology from a customer point of view
  • IT’s ability to gain customer feedback in a B2C organization
  • The needs of Data management and analytics
  • Implications of shadow IT
  • Bleeding technology trends for IT
  • Relevance of cross functional teams to help push innovation within IT forward

Motorola Solutions’ CIO Pushes IT To Drive Innovation

Greg Meyers, CIO of Motorola Solutions
Peter High interviews Greg Meyers, Chief Information Officer of Motorola Solutions. They discuss how he engages external customers, his transition from pharmaceuticals into this new industry, as well as a variety of other topics