Category Archives: Healthcare

CIO-Plus Series Summary in Forbes

This summary page provides access to the multi-part CIO-Plus series in Forbes
The CIO-Plus series in Forbes explores the trend of CIOs who are taking on more C-level titles. Most CIOs where many hats. The good news is, those hats are getting more strategic.

Bill Graff, CIO of Cerner

In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, IT & External Partnerships. Some of the topics discussed include:

  • Bill’s 13-year career path at Cerner
  • The critical skills needed for IT leaders
  • How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT
  • Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance
  • Advice for scaling quickly: robust processes, internal relationships and external relationships
  • Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification

Neil Sample, CIO of Express Scripts

In this interview, Neal Sample, discusses World Class IT Principle One, People, and World Class Principle Two, Infrastructure. Some of the topics discussed include:

  • Neal’s transformation of the Express Script’s IT department
  • Technology driven health care
  • Express Script’s apprenticeship to hire program
  • The steps Neal takes to prepare for new roles
  • The value Neal has derived from his Ph.D. in Computer Science
  • Fostering personal growth while adding value at a new position: change scale, function, or domain
  • Eye on the trends: high utility wearables

Quest Diagnostics CIO Harnesses Insights and Technology for Better Healthcare Results

Quest Diagnositics’ Lidia Fonseca wins a 2017 Forbes CIO Innovation Award for driving the success of Quanum, Quest’s suite of technology and data analytics solutions.

Norm Fjeldheim, CIO and Head of Global Facilities at Illumina

In this interview, Norm Flejdeim, CIO and Head of Global Facilities at Illumina, discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

• Multiple management and organizational roles for CIOs
• Cyber Security
• Marriage of technology and facilities
• Collaboration between employees and divisions
• Workplace of the future
• First 100 days
• Eye on the trends:DevOps


Thrifty White’s CIO Has Big Plans for Growing Company

Matt Ode, CIO of Thrifty White
The regional pharmacy relies on technology and dedicated employees to ensure medication adherence and drug interactions are kept in check

Big Pharma Uses Analytics to Improve Health Care

Gary Wimberly, CIO of Express Scripts
The CIO of Express Scripts offers a look into how pharmaceuticals and technology create a powerful partnership in health care

Quest Diagnostics’ Board-Level CIO Drives Data-Driven Services

Lidia Fonseca, CIO of Quest Diagnostics
Peter High interviews Lidia Fonseca, Chief Information Officer of Quest Diagnostics. They discuss her role as CIO, the huge opportunity for Big Data and Analytics within healthcare, and how she balances security with innovation, as well as a variety of other topics.

From Cost Center to Profit Center: The New IT

Don Lewis, Vice President and CTO of Group Health
Technology has significant business value, but CIOs often struggle to show the value IT delivers to the entire organization. One CIO changed that.

Dick Daniels’ Path From Interim To Permanent CIO Of Kaiser Permanente

Dick Daniels, Chief Information Officer of Kaiser Permanente
Peter High interviews Dick Daniels, CIO of KP, about his rise to the role of CIO, his strategic insights for the future of the organization, his advice for fellow interim CIOs, as well as a variety of other topics