Category Archives: Uncategorized

Cynthia Earhart, Chief Financial Officer of Norfolk Southern

In this interview, Cynthia discusses World Class IT Principle One, People, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Cynthia’s accounting and HR background prior to IT, how she found her way into IT, and how her new role represents the culmination of her skills and experiences
  • The myriad ways that Cynthia’s experience as a CIO will help her succeed as a CFO
  • Cynthia’s perspective on the CIO-CFO relationship, given her exposure to both sides
  • The value that IT delivers to Norfolk Southern
  • How the company drives itself to innovate, despite being in an industry with a high barrier to entry
  • Cynthia’s strategy going forward, as compared to that of her predecessor
  • The gains women have made in senior IT and finance positions

Fletcher Previn, Chief Information Officer of IBM

In this interview, Fletcher Previn discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Fletcher’s accent to the CIO position, and how he prepared for the role
  • IBM’s cultural transformation, and the role of IT in driving this on the digital front
  • How IBM views cognitive business solutions and the ways in which IT supports and enables these efforts both internally and externally
  • How Fletcher approaches delivering IT value to a highly technical company
  • The philosophy and practice of “embedding security into everyone’s job”
  • How Fletcher engages with CIOs that are both his peers and his clients
  • Fletcher’s perspective, as a young CIO, on making IBM more attractive to millennials

Yoshua Bengio, Professor of Computer Science at the University of Montreal, Co-Founder of Element AI

In this interview, Yoshua Bengio, discusses World Class IT Principle One, People, and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • Supervised verses unsupervised deep learning
  • The heart of deep learning: disentangled representations
  • The genesis and mission of Element AI
  • Exploratory AI research verses applied AI research
  • The development of the Montreal Institute of Learning Algorithms (MILA)
  • The significance Yoshua places on supportive and collaborative cultures
  • The evolution of AI in Montreal
  • Yoshua’s concerns bout lethal autonomous weapons (LAWs)

Greg Carmichael, President & CEO of Fifth Third Bancorp

In this interview, Greg Carmichael, discusses World Class IT Principle One, People; World Class IT Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • The role of technology in Fifth Third’s business-to-business (B2B) and business-to-customer (B2C) relationships
  • Fifth Third’s multi-pronged technology division
  • Firth Third’s three-phrased strategy for developing and delivering new technologies
  • Why CIOs need to know each business within the enterprise
  • Greg’s career path from CIO to CEO

Forbes Announces the Latest Winners of the CIO Innovation Awards

The Forbes CIO Innovation Award winners were recently announced at our Forbes CIO Summit in New York City. As in previous iterations, the award focuses on chief information officers who are making some of the biggest impacts on revenue growth through innovation. We focus on these individuals and their teams because they are pushing the boundaries and expanding the domain of the CIO; a position that has historically not lead revenue augmenting innovation activities.

Bill Graff, CIO of Cerner

In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, IT & External Partnerships. Some of the topics discussed include:

  • Bill’s 13-year career path at Cerner
  • The critical skills needed for IT leaders
  • How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT
  • Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance
  • Advice for scaling quickly: robust processes, internal relationships and external relationships
  • Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification

Neil Sample, CIO of Express Scripts

In this interview, Neal Sample, discusses World Class IT Principle One, People, and World Class Principle Two, Infrastructure. Some of the topics discussed include:

  • Neal’s transformation of the Express Script’s IT department
  • Technology driven health care
  • Express Script’s apprenticeship to hire program
  • The steps Neal takes to prepare for new roles
  • The value Neal has derived from his Ph.D. in Computer Science
  • Fostering personal growth while adding value at a new position: change scale, function, or domain
  • Eye on the trends: high utility wearables

Cynthia Stoddard, SVP & CIO of Adobe Systems Incorporated

In this interview, Cynthia Stoddard, discusses World Class IT Principle One, People. Some of the topics discussed include:

  • Adobe’s transition to a software as a service company
  • Evolving Adobe’s IT strategy and culture using the characteristics of cloud technology
  • Applying customer experience principles to improve the employee experience
  • Tailoring tools to the needs of “personas,” or type of work an individual does
  • Evolving to meet the needs of millennial employees’ expectations
  • Using responsive design principles to create a consistent and seamless employee experience across surfaces (phones, tablets, computers)
  • Lab 82: Adobe’s collaborative workspace
  • Adobe’s work with Girls Who Code
  • Cynthia’s advice for women interested in a career in technology
  • Eye on the trends: big data, analytics, and AI

Eash Sundaram, EVP and Chief Digital & Technology Officer of JetBlue Airways

In this interview, Eash Sundaram, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • JetBlue’s Mission: “to bring humanity back to air travel”
  • JetBlue’s biometrics boarding process
  • The two measures JetBlue uses to measure the success of their culture
  • Improving customer experience by merging technology and culture
  • JetBlue Technology Ventures: a venture capital subsidiary of JetBlue
  • JetBlue’s Innovation Lab
  • Eash’s board experience with Champ CargoSystems and SITA
  • Bringing multiple disciplines together to drive success
  • Eye on the trends: near field communication technologies

Jeff Pashalides, Head of Corporate for Sequoia

In this interview, Jeff Pashalides, discusses World Class IT Principle One, People and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • The symbiotic relationship between practitioners, the venture community, and the founding community
  • Sequoia’s CIO activities and events
  • Jeff’s insights into the importance of security, artificial intelligence, and the public cloud to CIOs
  • How Sequoia helps clients cut through the noise to see what is real
  • Strategies for the successful development and implementation of new technology
  • Two things enterprise technology can learn from consumer technology
  • Eye on the trends: cloud security, focus on talent