Category Archives: 2. Infrastructure

Board-Level CIO Series Summary in Forbes

This summary page provides access to the multi-part Board-Level CIO series in Forbes
The Board-Level CIO series in Forbes explores what the CIOs at some of the world’s most recognizable firms did that led to inclusion of the CIO seat at the organization’s board

Yvonne Wassenaar, CIO at New Relic

In this interview, Yvonne Wassenaar, CIO of New Relic, discusses World Class IT Principle Two, Infrastructure and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

• Being a CIO in a cloud based company
• Taking intelligent risks
• IT departments as integrators and collaborators
• The role of CIOs on corporate boards
• The internal and external functions of a modern CIO
• Diversity in STEM fields
• Eye on the trends: cloud technology, fast innovation, cybersecurity, machine learning, block chain

Norm Fjeldheim, CIO and Head of Global Facilities at Illumina

In this interview, Norm Flejdeim, CIO and Head of Global Facilities at Illumina, discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

• Multiple management and organizational roles for CIOs
• Cyber Security
• Marriage of technology and facilities
• Collaboration between employees and divisions
• Workplace of the future
• First 100 days
• Eye on the trends:DevOps

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The CIO’s First 100 Days Series Summary in Forbes

This summary page provides access to the multi-part CIO’s First 100 Days series in Forbes
The CIO’s First 100 Days series in Forbes explores what the CIOs at some of the world’s most recognizable firms did, and what they could have done differently at the onset of their tenure.

Keith Collins, EVP and CIO at SAS Institute Inc.

In this interview, Keith Collins, CIO of SAS Institute, discusses World Class IT Principle Two, Infrastructure and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

• Orienting IT towards value
• Differentiating IT within a company whose business is technology
• The transformation and evolution taking place in the data analytics space
• Perspectives on the cloud first strategy
• Being “Customer Zero”
• Internal and external security concerns
• Eye on the trends: sensor-enabled IoT; the continued use of data to provide a holistic view in order to improve companies’ forecasts and decision-making

Mike Giresi, CIO of Royal Caribbean Cruises

In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Digital Transformation journey at Royal Caribbean
  • Importance of Executive sponsorship for IT
  • Role of CIO to as an interconnector between Enterprise strategy and IT implementation
  • Value of technology from a customer point of view
  • IT’s ability to gain customer feedback in a B2C organization
  • The needs of Data management and analytics
  • Implications of shadow IT
  • Bleeding technology trends for IT
  • Relevance of cross functional teams to help push innovation within IT forward

David Thompson, EVP, Global Operations and Technology, CIO of Western Union, EVP, Global Operations and Technology, CIO of Western Union

Peter High interviews David Thompson, the Executive Vice President of Global Operations and Technology and the Chief Information Officer at The Western Union Company. They discuss approaches to safeguarding company data, building partnerships to facilitate innovation, among many other topics.

Education Technology Innovation Series Summary in Forbes

This page is the hub to the ongoing Education Technology Innovation series in Forbes
Peter high discusses strategy and the industry landscape with leaders in online education and massive open online courses (MOOCs).

Disrupting Disruption: CIOs as Change Agents

Advice from Peter High
Consultant and author Peter High talks about why – and how – CIOs can become strategic pioneers in their organizations

CIO Rob Carter Transforms FedEx Into A Cloud Centric Enterprise

Rob Carter, CIO of FedEx
Peter High discusses Rob Carter’s experience as the CIO of FedEx, his principles of dominant design, and how he brought FedEx to become the Information Technology juggernaut that it is today.