Category Archives: 2. Infrastructure

Naresh Shanker, Chief Information Officer of HP Inc.

Peter High interviews Naresh Shanker, CIO of HP Inc. Among the topics they discuss include:

  • The way in which Naresh approached separating HP into HP Inc. and HP Enterprise, including the process he used to define the scope and the five-year roadmap he implemented to transform the company’s focus from hardware transactions to software contracts.
  • The IT changes necessary to complete in the on-demand technology economy, such as moving from systems of record to systems of engagement
  • How they transformed back-office and front-office operations to create a digital experience
  • How they align IT strategy and the business strategy, and the process for developing business cases for where to invest
  • Focus areas for HP Inc. going forward
  • How they re-engineered the CRM system to transform the customer experience

Gill Haus, SVP, Retail and Direct Bank CIO at Capital One

Peter High interviews Gill Haus, Retail and Direct Bank Chief Information Officer at Capital One. They discuss the implications of blockchain for the financial services industry, the positive impact Capital One Labs has had on the broader organization, developments in artificial intelligence, among other topics.

Denis Robitaille, Global Chief Information Officer of the World Bank Group

Peter High interviews Denis Robitaille, Global Chief Information Officer of the World Bank Group. They discuss the ways in which the World Bank Group is leveraging emerging technologies to achieve its mission, how Denis thinks about bringing new skills and mindsets into the organization, developments in artificial intelligence, among other topics.

Board-Level CIO Series Summary in Forbes

This summary page provides access to the multi-part Board-Level CIO series in Forbes
The Board-Level CIO series in Forbes explores what the CIOs at some of the world’s most recognizable firms did that led to inclusion of the CIO seat at the organization’s board

Steve Phillpott, Chief Information Officer of Western Digital

Peter High interviews Steve Phillpott, the CIO of Western Digital. They discuss systems and applications integration, change management, digital capabilities and analytics, among other topics.

Dinu Parel, Chief Information Officer of Dover Corporation

Peter High interviews Dinu Parel, the CIO of Dover Corporation. They discuss Dinu’s experience as the companies first CIO, his efforts to centralize IT, strategic priorities such as enterprise security and infrastructure modernization, among other topics.

Jody Davids, Chief Information Officer of PepsiCo

In this interview, Jody Davids discusses World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Jody’s career path from administrative assistant to Global CIO
  • The contrast in leadership styles between Apple’s Steve Jobs and Nike’s Bill Knight, and the impact that had on her own development as a leader
  • The broad experience she gained at Cardinal Health, including overseeing the expansion of IT shared services
  • Her focus on standardizing data and using analytics to improve organizational decision making
  • How her organization provides services to an incredibly wide range of customers in over 200 countries
  • The value of CIOs serving on corporate boards, both to the board as well as to the CIO
  • Eye on the trends: Blockchain

The CIO’s First 100 Days Series Summary in Forbes

This summary page provides access to the multi-part CIO’s First 100 Days series in Forbes
The CIO’s First 100 Days series in Forbes explores what the CIOs at some of the world’s most recognizable firms did, and what they could have done differently at the onset of their tenure.

Vint Cerf, ‘Father of the Internet’ and Chief Internet Evangelist at Google

Peter High interviews Vint Cerf, Google’s Chief Internet Evangelist and ‘Father of the Internet.” Among the topics they discuss include:

  • Vint’s early work pioneering what would become the internet, including his time at UCLA, Stanford, and DAPRA
  • Early milestones that hinted at the vast implications of/commercialization potential for the internet, such as networked electronic mail, document production and sharing, hyperlinking, web browser, and eventually, the iPhone
  • The internet as the common thread unifying Vint’s work across his many spheres of influence, such as academia, the public sector, the private sector, and not-for-profits
  • Vint’s role as Google’s Chief Internet Evangelist, where he works with developing economies to create the conditions for internet infrastructure to be built
  • The unintended consequences of the global infrastructure that is the internet, such as misinformation and spam, and why international policy collaboration is a necessary part of the solution
  • Vint’s work as Chairman of the People Centered Internet (PCI), which focuses on materially improving the value of the internet to the growing, connected population. For example, PCI may ensure information is available in local languages, or promote services that improve economic stability, safety, or health.
  • How recent natural disasters such as the California wildfires and hurricanes in the Caribbean have led PCI’s to also focus on the role of internet infrastructure in disaster relief
  • The double-edged sword of technology, and the responsibility that engineers have to consider the ethical implications of the technology they are developing
  • Eye on the trends: cyber-physical systems, making IoT ecosystem a safe and trusted environment

Fletcher Previn, Chief Information Officer of IBM

In this interview, Fletcher Previn discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Fletcher’s accent to the CIO position, and how he prepared for the role
  • IBM’s cultural transformation, and the role of IT in driving this on the digital front
  • How IBM views cognitive business solutions and the ways in which IT supports and enables these efforts both internally and externally
  • How Fletcher approaches delivering IT value to a highly technical company
  • The philosophy and practice of “embedding security into everyone’s job”
  • How Fletcher engages with CIOs that are both his peers and his clients
  • Fletcher’s perspective, as a young CIO, on making IBM more attractive to millennials