Category Archives: 4. IT and Business Partnership

Kimberly Johnson’s Path From Chief Credit Officer To Chief Operating Officer Of Fannie Mae

Peter High interviews Kimberly Johnson, COO of Fannie Mae. They discuss Kimberly’s path to the COO role, Kimberly’s take on green financing, the similarities between risk and operations, among other topics.

FINRA Manages 50 Billion Daily Transactions Using The Public Cloud

Peter High interviews Steve Randich, CIO of FINRA. They discuss Steve’s view on the future of robotics and automation, Washington, D.C.’s market for technology skills, how the best IT teams serve as a trusted advisor to the business, among other topics.

Interview With The Leading Investor In Self-Driving Tech

Peter High Interviews Mike Volpi, General Partner at Index Ventures. They discuss the benefits of open-source software, how the role of IT has evolved as every department within the business is becoming more fluent in technology, how Mike focuses on the founding team and individual entrepreneurs, rather than the sector, when making an investment, among other topics.

How 174 Year Old Pearson Is Developing The Netflix Of Education

Peter High interviews, Albert Hitchcock, the Chief Operating and Technology Officer at Pearson. They discuss the skills revolution taking place in the workplace, Pearson’s digital transformation centered around switching to a single platform for users and transitioning from data centers to the public cloud, how Pearson is building AI and machine learning capabilities to transform all aspects of the business, among other topics.

Simultaneously The CIO And CDO Of Dell And VMware – Bask Iyer Does It All

Peter High interviews Bask Iyer the Executive Vice President of Dell Digital and the Chief Information and Chief Digital Officer of Dell and VMware. They discuss the importance of having the right people and processes in place when making a digital transformation, the differences in implementing the digital transformations at a Silicon Valley company such as VMware versus a company that is an order of magnitude larger in Dell, the value of the IoT, among other topics.

Tom Keiser: From CIO Of Gap And Limited Brands To COO of Zendesk

In this interview, Peter High interviews Tom Keiser, the Chief Operating Officer of Zendesk. They discuss Tom’s transition to the COO role, Zendesks investment in AI and machine learning, ways in which the CIO has been reinvigorated, among other topics.

One Of The Earliest Board-Level CIOs Reflects On Her Journey

In this interview, Peter High interviews Cathie Kozik, the Senior Vice President and Chief Information Officer of PSAV. They discuss Cathie’s gains from serving on a board, her perspective on women’s disappointing lack of involvement in IT, the importance of business experience among IT professionals, among other topics.

Board-Level CIO Series Summary in Forbes

This summary page provides access to the multi-part Board-Level CIO series in Forbes
The Board-Level CIO series in Forbes explores what the CIOs at some of the world’s most recognizable firms did that led to inclusion of the CIO seat at the organization’s board

After Five Years Of Transformation, GM CIO Randy Mott Has The Company Primed For Innovation

In this interview, Peter High interviews Randy Mott, CIO of General Motors. They discuss the perspective Randy gains from serving on a board, his perspective on autonomous vehicles and disruption in the auto industry, the strategic importance of GM’s innovation centers, among other topics.

Pawan Verma Leads Customer Experience As CIO And CTO Of Foot Locker

In this interview, Peter high interviews Pawan Verma, Chief Information Officer and Chief Technology Officer of Foot Locker. Among the topics they discuss include:

  • Pawan’s diverse role as Global CIO/CTO, which encompasses overseeing Foot Locker’s global technology function, the digital supply chain, digital marketing and the customer experience across physical and digital touchpoints, and driving loyalty
  • How Foot Locker uses customer journey mapping to activate strong signals and amplify weak signals to better understand the rapidly changing expectations of their customers
  • Why machine learning and data analytics is playing an increasingly important role in enabling rapid decision making, and the ways in which the technical team of data scientists collaborates with the business
  • The three foundational elements of Foot Locker’s customer loyalty strategy, which include (1) engage and earn, (2) redeem, and (3) freshness
  • The customer-facing aspects of Pawan’s responsibilities, and how having end-to-end visibility enables him to find synergies, respond to customers more quickly, and serve them in a more meaningful way
  • Eye on the Trends: artificial intelligence, blockchain, experiential commerce, connectivity and networks