Category Archives: 1. People

Fletcher Previn, Chief Information Officer of IBM

In this interview, Fletcher Previn discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Fletcher’s accent to the CIO position, and how he prepared for the role
  • IBM’s cultural transformation, and the role of IT in driving this on the digital front
  • How IBM views cognitive business solutions and the ways in which IT supports and enables these efforts both internally and externally
  • How Fletcher approaches delivering IT value to a highly technical company
  • The philosophy and practice of “embedding security into everyone’s job”
  • How Fletcher engages with CIOs that are both his peers and his clients
  • Fletcher’s perspective, as a young CIO, on making IBM more attractive to millennials

Beyond CIO Series Summary in Forbes

This page is the hub to the ongoing Beyond CIO series in Forbes
The most talented IT executives are advancing beyond CIO to take on the very top leadership positions of companies. In this new series, Peter High profiles examples of this promising trend for current IT leaders.

Neil Sample, CIO of Express Scripts

In this interview, Neal Sample, discusses World Class IT Principle One, People, and World Class Principle Two, Infrastructure. Some of the topics discussed include:

  • Neal’s transformation of the Express Script’s IT department
  • Technology driven health care
  • Express Script’s apprenticeship to hire program
  • The steps Neal takes to prepare for new roles
  • The value Neal has derived from his Ph.D. in Computer Science
  • Fostering personal growth while adding value at a new position: change scale, function, or domain
  • Eye on the trends: high utility wearables

Taso Du Val, Co-Founder & CEO of Toptal

In this interview, Taso Du Val, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Toptal’s mission
  • Finding, screening, and monitoring talent
  • Toptal’s two engagement models: Talent Model and Toptal Projects
  • Taso’s entrepreneurial journey
  • Advantages Toptal has gained by developing their own CRM, ERP, VPM systems
  • Future talent verticals

Paul Fipps, Chief Technology Officer of Under Armour

Under Armour used to be known primarily for its moisture-wicking t-shirts. In the 21 years since the company was established in founder and CEO Kevin Plank’s grandmother’s basement, the company has expanded its product line extensively to include hats, pants, shoes, gloves, bags, and the like.
In recent years, the company has made three strategic acquisitions that will continue to reshape the company. With the acquisitions of MapMyFitness, EndoMondo, and MyFitnessPal, the company has become the largest digital health and fitness community in the world. Peter High recently spoke with Under Armour’s Chief Technology Officer Paul Fipps, who leads this digital transformation of the company. He sees the future as a combination of the physical and the digital, where one’s clothing and accessories provide better information on heart rates and sleep quality.

Cynthia Stoddard, SVP & CIO of Adobe Systems Incorporated

In this interview, Cynthia Stoddard, discusses World Class IT Principle One, People. Some of the topics discussed include:

  • Adobe’s transition to a software as a service company
  • Evolving Adobe’s IT strategy and culture using the characteristics of cloud technology
  • Applying customer experience principles to improve the employee experience
  • Tailoring tools to the needs of “personas,” or type of work an individual does
  • Evolving to meet the needs of millennial employees’ expectations
  • Using responsive design principles to create a consistent and seamless employee experience across surfaces (phones, tablets, computers)
  • Lab 82: Adobe’s collaborative workspace
  • Adobe’s work with Girls Who Code
  • Cynthia’s advice for women interested in a career in technology
  • Eye on the trends: big data, analytics, and AI

Eash Sundaram, EVP and Chief Digital & Technology Officer of JetBlue Airways

In this interview, Eash Sundaram, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • JetBlue’s Mission: “to bring humanity back to air travel”
  • JetBlue’s biometrics boarding process
  • The two measures JetBlue uses to measure the success of their culture
  • Improving customer experience by merging technology and culture
  • JetBlue Technology Ventures: a venture capital subsidiary of JetBlue
  • JetBlue’s Innovation Lab
  • Eash’s board experience with Champ CargoSystems and SITA
  • Bringing multiple disciplines together to drive success
  • Eye on the trends: near field communication technologies

Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP

In this interview, Stuart Sackman, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • The value of combining product and technology under one executive
  • The advantages of having multiple diverse roles in one organization for both the individual and the organization
  • Adapting in an evolving competitive landscape
  • Strategies for recruiting millenials and technologists
  • The development of Lifion, ADP’s innovation lab
  • Using hackathons to improve how services are developed and delivered
  • ADP Ventures: an internal team that builds and tests new product offerings

General Stanley McChrystal (Ret.), Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command

In this interview, General Stan McChyrstal (Ret.) Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command , discusses World Class IT Principle One, People. Some of the topics discussed include:

  • The connections between the speed of change, agility, and decision making
  • Recognizing that you can be technically and tactically correct, and still be functionally incorrect
  • The benefits gained from decentralization, pumping information down the organization, and harnessing insights from younger, less experienced team members
  • Building an organizational structure of organically connected small cohesive teams
  • Creating a mandate for necessary change in organizations that are comfortable with their status quo
  • The General’s upcoming book on leadership which explores the metrics of leadership

Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management

In this interview, Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management at Equinix, discussed World Class IT Principle One, People and World Class Principle Five, External Partnerships. She also discussed:

  • The interplay of Ann’s dual role as Chief Information Officer and Chief Risk Officer
  • Data as the primary driver of success
  • Using technology to separate the signal from the noise in data
  • Balancing innovation and risk with a two-bucket approach
  • Creating a collaborative culture to increase innovation
  • The talent challenge
  • Eye on the trends: unified communications, robotics and natural language processing, and data management