By Peter High. Published on Forbes
Steve Phillips has joined Alorica, a leading platform to manage customer interactions as Chief Information Officer. In that role, he is responsible for prioritizing Alorica’s business needs from an IT perspective and enhancing operational excellence. He was brought into this role based on his experience as a global technology leader for more than 25 years, with a special focus on customer-focused IT strategy, digital transformation, cloud computing, and cybersecurity.
Alorica Chairman and CEO Andy Lee noted, “We can’t do what we do without technology. It’s through our technological capabilities that we’re able to empower our people to deliver insanely great customer experiences on behalf of the world’s best brands. Bringing on an experienced leader like Steve as our CIO demonstrates our continued commitment to developing innovative solutions under the right leadership to support our clients and their customers every day, in every interaction.”