http://www.metisstrategy.com Strategic Advisors Tue, 14 May 2013 18:06:51 +0000 en-US hourly 1 Metis Strategy’s Forum on World Class IT is a widely-listened to podcast series comprised of a collection of over 100 exclusive interviews with Chief Information Officers and other IT industry thought leaders. Interviews explore IT best practices as they relate to the five principles of Metis Strategy’s World Class IT Methodology: People, Infrastructure, Project/Portfolio Management, IT & Business Partnerships, and External Partnerships. Learn from the experts on how best to establish a truly World Class IT organization by subscribing to the podcast through Stitcher, iTunes, or by visiting ForumOnWorldClassIT.com. Metis Strategy's Forum on World Class IT clean Metis Strategy's Forum on World Class IT chris.davis@metisstrategy.com chris.davis@metisstrategy.com (Metis Strategy's Forum on World Class IT) Metis Strategy's Forum on World Class IT Forum on World Class IT, Peter High, World Class IT, IT Podcast, Strategy, CIO, IT, Information Technology http://metisstrategy.com/images/metis%20strategy.png http://www.metisstrategy.com http://www.metisstrategy.com/beyond-cio-series-summary-in-forbes/ http://www.metisstrategy.com/beyond-cio-series-summary-in-forbes/#comments Fri, 10 May 2013 12:30:57 +0000 Metis Strategy http://www.metisstrategy.com/?p=2786 This page is the hub to the ongoing Beyond CIO series in Forbes The most talented IT executives are advancing beyond CIO to take on the very top leadership positions of companies. In this new series, Peter High profiles examples of this promising trend for current IT leaders.]]> http://www.metisstrategy.com/beyond-cio-series-summary-in-forbes/feed/ 0 http://www.metisstrategy.com/upcoming/2013-chicago-cio-executive-leadership-summit/ http://www.metisstrategy.com/upcoming/2013-chicago-cio-executive-leadership-summit/#comments Thu, 09 May 2013 14:01:38 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=upcoming&p=2918 http://www.metisstrategy.com/upcoming/2013-chicago-cio-executive-leadership-summit/feed/ 0 http://www.metisstrategy.com/why-ambitious-executives-should-spend-time-as-a-cio-video-in-forbes/ http://www.metisstrategy.com/why-ambitious-executives-should-spend-time-as-a-cio-video-in-forbes/#comments Thu, 09 May 2013 12:30:41 +0000 Metis Strategy http://www.metisstrategy.com/?p=2900 Peter High conducts a video interview with Ben Allen on why CIO is a critical career step in business leadership Ben Allen is an executive that has gone from being a business unit president, to a global CIO, and back to being president of Marsh & McLennan Agency (MMA), a wholly owned subsidiary of Marsh. ]]> http://www.metisstrategy.com/why-ambitious-executives-should-spend-time-as-a-cio-video-in-forbes/feed/ 0 http://www.metisstrategy.com/forbes-beyond-cio-series-chris-lofgren-schneider-national/ http://www.metisstrategy.com/forbes-beyond-cio-series-chris-lofgren-schneider-national/#comments Tue, 07 May 2013 13:38:17 +0000 Metis Strategy http://www.metisstrategy.com/?p=2888 Moving beyond CIO to CEO at Schneider National Chris Lofgren's identification of technology as a source of competitive advantage helped propel him from CIO to CEO of a multi-billion dollar truckload, logistics, and intermodal business.]]> http://www.metisstrategy.com/forbes-beyond-cio-series-chris-lofgren-schneider-national/feed/ 0 http://www.metisstrategy.com/interview/chris-lofgren/ http://www.metisstrategy.com/interview/chris-lofgren/#comments Mon, 06 May 2013 12:30:13 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2838

Schneider National's history as a early technology adopter

The transition from CIO to COO to CEO

The intersection of marketing and technology

Interacting with a CIO as a current CEO and former CIO

Eye on the Trends: the power of business analytics to find valuable trends that allow Schneider to proactively tackle both issues and opportunities

]]> http://www.metisstrategy.com/interview/chris-lofgren/feed/ 0 In this interview, Chris Lofgren, CEO of Schneider National, a multi-billion dollar trucking, logistics, and intermodal service provider, and discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. In this interview, Chris Lofgren, CEO of Schneider National, a multi-billion dollar trucking, logistics, and intermodal service provider, and discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include: Schneider National's history as a early technology adopter The transition from CIO to COO to CEO The intersection of marketing and technology Interacting with a CIO as a current CEO and former CIO Eye on the Trends: the power of business analytics to find valuable trends that allow Schneider to proactively tackle both issues and opportunities Metis Strategy's Forum on World Class IT clean 33:39 http://www.metisstrategy.com/data-analytics-allows-pg-to-turn-on-a-dime-article-in-cio-insight/ http://www.metisstrategy.com/data-analytics-allows-pg-to-turn-on-a-dime-article-in-cio-insight/#comments Fri, 03 May 2013 12:30:57 +0000 Metis Strategy http://www.metisstrategy.com/?p=2879 Peter High with Procter & Gamble CIO for CIO Insight Filippo Passerini provides an overview of the steps that P&G took to improve its analytic capabilities and harness the power of big data in real-time.]]> http://www.metisstrategy.com/data-analytics-allows-pg-to-turn-on-a-dime-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/forbes-beyond-cio-series-bruce-parker-airnet-systems/ http://www.metisstrategy.com/forbes-beyond-cio-series-bruce-parker-airnet-systems/#comments Mon, 29 Apr 2013 12:30:11 +0000 Metis Strategy http://www.metisstrategy.com/?p=2860 Moving beyond CIO to CEO at AirNet Systems Bruce Parker believes "running IT like a business" at United Airlines allowed him to take on multiple board positions and ultimately the role of CEO at a small package express cargo airline.]]> http://www.metisstrategy.com/forbes-beyond-cio-series-bruce-parker-airnet-systems/feed/ 0 http://www.metisstrategy.com/interview/brian-flynn/ http://www.metisstrategy.com/interview/brian-flynn/#comments Mon, 22 Apr 2013 12:30:48 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2808

His top IT priorities to improve organizational agility

Using strong communication in driving culture change

Breaking the conceptual silos of IT and "the business"

Crawford IT's leadership of an innovation program

The importance of measurement to prove results

Eye on the Trends: empowering mobility in all aspects of business, going paperless, yielding insights from analytics, enhancing processes through social media analytics, preparing for globalization, the evolution of culture change and embracing new ways of working, as well as the marriage of mapping out organizational business processes to drive innovation

]]> http://www.metisstrategy.com/interview/brian-flynn/feed/ 0 In this interview, Brian Flynn, EVP and Global CIO of Crawford & Company, an insurance claims management company, and discusses World Class IT principle one, People, principle three, Project & Portfolio Management, and principle four, In this interview, Brian Flynn, EVP and Global CIO of Crawford & Company, an insurance claims management company, and discusses World Class IT principle one, People, principle three, Project & Portfolio Management, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include: His top IT priorities to improve organizational agility Using strong communication in driving culture change Breaking the conceptual silos of IT and "the business" Crawford IT's leadership of an innovation program The importance of measurement to prove results Eye on the Trends: empowering mobility in all aspects of business, going paperless, yielding insights from analytics, enhancing processes through social media analytics, preparing for globalization, the evolution of culture change and embracing new ways of working, as well as the marriage of mapping out organizational business processes to drive innovation Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/forbes-beyond-cio-series-tan-chee-hong-hong-kong-air-cargo-terminal-hactl/ http://www.metisstrategy.com/forbes-beyond-cio-series-tan-chee-hong-hong-kong-air-cargo-terminal-hactl/#comments Mon, 22 Apr 2013 12:30:24 +0000 Metis Strategy http://www.metisstrategy.com/?p=2845 Moving beyond CIO to Chief Operating Officer at Hong Kong Air Cargo Terminal Tan Chee Hong, COO of Hactl, the world's busiest air cargo terminal, explains why he believes this is the "decade of the CIO".]]> http://www.metisstrategy.com/forbes-beyond-cio-series-tan-chee-hong-hong-kong-air-cargo-terminal-hactl/feed/ 0 http://www.metisstrategy.com/forbes-beyond-cio-series-asiff-hirji-t-d-ameritrade/ http://www.metisstrategy.com/forbes-beyond-cio-series-asiff-hirji-t-d-ameritrade/#comments Mon, 15 Apr 2013 12:30:49 +0000 Metis Strategy http://www.metisstrategy.com/?p=2817 Moving beyond CIO to COO and President at T.D. Ameritrade Asiff Hirji, now a Partner at TPG Capital, shares his journey from application developer, to CIO, to President of T.D. Ameritrade.]]> http://www.metisstrategy.com/forbes-beyond-cio-series-asiff-hirji-t-d-ameritrade/feed/ 0 http://www.metisstrategy.com/forbes-beyond-cio-series-duane-anderson-marquette-group-usmotivation/ http://www.metisstrategy.com/forbes-beyond-cio-series-duane-anderson-marquette-group-usmotivation/#comments Mon, 08 Apr 2013 12:30:11 +0000 Metis Strategy http://www.metisstrategy.com/?p=2810 Moving beyond CIO to Chief Operating Officer at Marquette Group/ USMotivation Duane Anderson of Marquette Group/ USMotivation says COO is the logical next step for the CIO.]]> http://www.metisstrategy.com/forbes-beyond-cio-series-duane-anderson-marquette-group-usmotivation/feed/ 0 http://www.metisstrategy.com/interview/asiff-hirji/ http://www.metisstrategy.com/interview/asiff-hirji/#comments Mon, 08 Apr 2013 12:30:04 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2748

A career progression from application developer to business leader

The technical and business challenges to address through a merger

The importance of attracting, retaining, and developing the best talent

How vendors should articulate value to CIOs

Eye on the Trends: how to transform a business model through technology, and companies' ability to position themselves amid technology change- such as cloud computing

]]> http://www.metisstrategy.com/interview/asiff-hirji/feed/ 0 In this interview, Asiff Hirji, Partner at TPG Capital and Former President, COO, & CIO of TD Ameritrade, discusses World Class IT principle one, People, principle four, IT and Business Partnerships, and principle five, External Partnerships, In this interview, Asiff Hirji, Partner at TPG Capital and Former President, COO, & CIO of TD Ameritrade, discusses World Class IT principle one, People, principle four, IT and Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: A career progression from application developer to business leader The technical and business challenges to address through a merger The importance of attracting, retaining, and developing the best talent How vendors should articulate value to CIOs Eye on the Trends: how to transform a business model through technology, and companies' ability to position themselves amid technology change- such as cloud computing Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/forbes-beyond-cio-series-katrina-lane-american-express/ http://www.metisstrategy.com/forbes-beyond-cio-series-katrina-lane-american-express/#comments Mon, 01 Apr 2013 12:30:25 +0000 Metis Strategy http://www.metisstrategy.com/?p=2798 Moving beyond CIO to Executive Vice President of Consumer Cards & Experiences at American Express Katrina Lane of American Express advanced beyond CIO by focusing her career on the intersection of marketing, data, customers, and technology.]]> http://www.metisstrategy.com/forbes-beyond-cio-series-katrina-lane-american-express/feed/ 0 http://www.metisstrategy.com/managing-through-metrics-the-other-sides-of-smart-executive-summary/ http://www.metisstrategy.com/managing-through-metrics-the-other-sides-of-smart-executive-summary/#comments Thu, 28 Mar 2013 22:30:29 +0000 Metis Strategy http://www.metisstrategy.com/?p=2751 When designing a metrics framework isn't enough Chris Davis suggests how leaders can extend beyond just writing SMART goals to successfully manage and drive behavior through metrics.]]> http://www.metisstrategy.com/managing-through-metrics-the-other-sides-of-smart-executive-summary/feed/ 0 http://www.metisstrategy.com/interview/horace-chu/ http://www.metisstrategy.com/interview/horace-chu/#comments Mon, 25 Mar 2013 12:30:53 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2728

The benefits of being jointly owned by two parent companies

The alignment of all projects to IT and business strategy

Identifying opportunities for improvement through an internal satisfaction survey

Gammon's approach to career development

How Gammon fosters an innovative culture

Eye on the Trends: The internal application of social computing for knowledge management and information sharing, as well as the use of smartphone technology to enhance awareness and opportunities in the recruiting process

]]> http://www.metisstrategy.com/interview/horace-chu/feed/ 0 In this interview, Horace Chu, the Head of Information Management Services at Gammon Construction, a leading construction company based in Hong Kong, discusses World Class IT principle one, People, principle three, Project and Portfolio Management, In this interview, Horace Chu, the Head of Information Management Services at Gammon Construction, a leading construction company based in Hong Kong, discusses World Class IT principle one, People, principle three, Project and Portfolio Management, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include: The benefits of being jointly owned by two parent companies The alignment of all projects to IT and business strategy Identifying opportunities for improvement through an internal satisfaction survey Gammon's approach to career development How Gammon fosters an innovative culture Eye on the Trends: The internal application of social computing for knowledge management and information sharing, as well as the use of smartphone technology to enhance awareness and opportunities in the recruiting process Metis Strategy's Forum on World Class IT clean 21:17 http://www.metisstrategy.com/forbes-series-kick-off-beyond-cio/ http://www.metisstrategy.com/forbes-series-kick-off-beyond-cio/#comments Mon, 25 Mar 2013 12:30:22 +0000 Metis Strategy http://www.metisstrategy.com/?p=2734 The most talented IT executives are advancing beyond CIO Peter High introduces his new series, "Beyond CIO", in which he explores the growing trend of other C-Suite executives first making a stop in IT]]> http://www.metisstrategy.com/forbes-series-kick-off-beyond-cio/feed/ 0 http://www.metisstrategy.com/cio-plus-series-summary-in-forbes/ http://www.metisstrategy.com/cio-plus-series-summary-in-forbes/#comments Sun, 24 Mar 2013 12:30:51 +0000 Metis Strategy http://www.metisstrategy.com/?p=2347 This summary page provides access to the multi-part CIO-Plus series in Forbes The CIO-Plus series in Forbes explores the trend of CIOs who are taking on more C-level titles. Most CIOs where many hats. The good news is, those hats are getting more strategic.]]> http://www.metisstrategy.com/cio-plus-series-summary-in-forbes/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-filippo-passerini-procter-gamble/ http://www.metisstrategy.com/forbes-cio-plus-series-filippo-passerini-procter-gamble/#comments Mon, 18 Mar 2013 12:30:46 +0000 Metis Strategy http://www.metisstrategy.com/?p=2713 CIO and President of Global Business Services- a "non-traditional" CIO powering P&G through analytics Peter High speaks with Filippo Passerini of Procter & Gamble, who powers the $84 billion company with advanced analytics and diligent strategic planning. ]]> http://www.metisstrategy.com/forbes-cio-plus-series-filippo-passerini-procter-gamble/feed/ 0 http://www.metisstrategy.com/theres-a-smarter-way-to-tighten-an-it-budget-article-in-forbes/ http://www.metisstrategy.com/theres-a-smarter-way-to-tighten-an-it-budget-article-in-forbes/#comments Mon, 11 Mar 2013 12:30:57 +0000 Metis Strategy http://www.metisstrategy.com/?p=2700 Bruce Leidal, was asked to cut IT cost relative to revenue in half over five years. He explains how he addressed the challenge without impeding innovation. Peter High explains how the CIO of $1.2 Billion Carestream told the story of IT in light of significant pressures on cost control]]> http://www.metisstrategy.com/theres-a-smarter-way-to-tighten-an-it-budget-article-in-forbes/feed/ 0 http://www.metisstrategy.com/interview/tomasz-smaczny/ http://www.metisstrategy.com/interview/tomasz-smaczny/#comments Mon, 11 Mar 2013 12:30:00 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2696

Tomasz' path into IT and to the role of CIO

IT's role in enabling shared services and channel integration

How Enterprise Architecture acts as a tool to bring IT and the business closer together

The need to recruit and retain top talent

Eye on the Trends: The mobile channel and how it delivers value to customers, provides a high degree of personalization, and drives innovation

]]> http://www.metisstrategy.com/interview/tomasz-smaczny/feed/ 0 In this interview, Tomasz Smaczny, the former Chief Information Officer of Cathay Pacific, an international airline of Hong Kong, discusses World Class IT principle one, People, principle two, Infrastructure, principle four, In this interview, Tomasz Smaczny, the former Chief Information Officer of Cathay Pacific, an international airline of Hong Kong, discusses World Class IT principle one, People, principle two, Infrastructure, principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include: Tomasz' path into IT and to the role of CIO IT's role in enabling shared services and channel integration How Enterprise Architecture acts as a tool to bring IT and the business closer together The need to recruit and retain top talent Eye on the Trends: The mobile channel and how it delivers value to customers, provides a high degree of personalization, and drives innovation Metis Strategy's Forum on World Class IT clean 27:17 http://www.metisstrategy.com/three-it-trends-for-it-execs-to-pursue-according-to-snaplogic-ceo-gaurav-dhillon-article-in-forbes/ http://www.metisstrategy.com/three-it-trends-for-it-execs-to-pursue-according-to-snaplogic-ceo-gaurav-dhillon-article-in-forbes/#comments Mon, 04 Mar 2013 13:30:10 +0000 Metis Strategy http://www.metisstrategy.com/?p=2684 Preparing for change is necessary with technology, and Gaurav Dhillon talks important trends facing CIOs Peter High features SnapLogic CEO Gaurav Dhillon in his Technovation column, discussing tech that will drive competitive advantage]]> http://www.metisstrategy.com/three-it-trends-for-it-execs-to-pursue-according-to-snaplogic-ceo-gaurav-dhillon-article-in-forbes/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-karl-salnoske-gxs/ http://www.metisstrategy.com/forbes-cio-plus-series-karl-salnoske-gxs/#comments Mon, 25 Feb 2013 13:30:55 +0000 Metis Strategy http://www.metisstrategy.com/?p=2666 CIO and EVP of Service Delivery- when B2B integration is the business, IT and operations have to go hand in hand Peter High speaks with Karl Salnoske, who identified the need for a CIO-plus role at his company before he was even hired, and recommended the creation of the position he would eventually fill. ]]> http://www.metisstrategy.com/forbes-cio-plus-series-karl-salnoske-gxs/feed/ 0 http://www.metisstrategy.com/interview/gaurav-dhillon/ http://www.metisstrategy.com/interview/gaurav-dhillon/#comments Mon, 25 Feb 2013 13:30:35 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2662

Technologies and capabilities that are ripe for the Cloud

SnapLogic's strategic advisor CIO Council

The criticality of integrating technologies and capabilities

Embracing the changing technology landscape

CIO as the Chief Integration Officer

Companies' need for data scientists

Eye on the Trends: The potential of leveraging the Cloud and Big Data together, the potential to access customers and employees in new ways through mobile technologies, and how Analytics will evolve from Business Intelligence to influence everything from pricing, to fraud detection, to product optimization

]]> http://www.metisstrategy.com/interview/gaurav-dhillon/feed/ 0 In this interview, Gaurav Dhillon, the Chief Executive Officer of SnapLogic, an enterprise application and data integration software development company, discusses World Class IT principle two, Infrastructure, principle four, In this interview, Gaurav Dhillon, the Chief Executive Officer of SnapLogic, an enterprise application and data integration software development company, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include: Technologies and capabilities that are ripe for the Cloud SnapLogic's strategic advisor CIO Council The criticality of integrating technologies and capabilities Embracing the changing technology landscape CIO as the Chief Integration Officer Companies' need for data scientists Eye on the Trends: The potential of leveraging the Cloud and Big Data together, the potential to access customers and employees in new ways through mobile technologies, and how Analytics will evolve from Business Intelligence to influence everything from pricing, to fraud detection, to product optimization Metis Strategy's Forum on World Class IT clean 27:21 http://www.metisstrategy.com/forbes-cio-plus-series-tim-theriault-walgreens/ http://www.metisstrategy.com/forbes-cio-plus-series-tim-theriault-walgreens/#comments Mon, 18 Feb 2013 13:30:47 +0000 Metis Strategy http://www.metisstrategy.com/?p=2633 Chief Information, Innovation, and Improvement Officer- a leader that is never settled Peter High speaks with Tim Theriault about the constant search for new avenues for adding business value.]]> http://www.metisstrategy.com/forbes-cio-plus-series-tim-theriault-walgreens/feed/ 0 http://www.metisstrategy.com/interview/joe-topinka/ http://www.metisstrategy.com/interview/joe-topinka/#comments Mon, 11 Feb 2013 13:30:38 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2590

Joe's role as Red Wing's first CIO

The importance of field research for IT

How Joe conveys IT strategies in business terms

Red Wing's ongoing eCommerce initiative

The importance of R&D and learning from other companies

Eye on the Trends: Cloud computing and the plethora of available cloud-based solutions, as well as Big Data and the implications it has for Red Wing’s evolving eCommerce initiative

]]> http://www.metisstrategy.com/interview/joe-topinka/feed/ 0 In this interview, Joe Topinka, the Chief Information Officer of Red Wing Shoe Company, discusses World Class IT principle four, IT and Business Partnerships with Metis Strategy. Some of the topics discussed include: In this interview, Joe Topinka, the Chief Information Officer of Red Wing Shoe Company, discusses World Class IT principle four, IT and Business Partnerships with Metis Strategy. Some of the topics discussed include: Joe's role as Red Wing's first CIO The importance of field research for IT How Joe conveys IT strategies in business terms Red Wing's ongoing eCommerce initiative The importance of R&D and learning from other companies Eye on the Trends: Cloud computing and the plethora of available cloud-based solutions, as well as Big Data and the implications it has for Red Wing’s evolving eCommerce initiative Metis Strategy's Forum on World Class IT clean 26:58 http://www.metisstrategy.com/forbes-cio-plus-series-matt-aiello-on-recruiting-for-the-cio-plus-role/ http://www.metisstrategy.com/forbes-cio-plus-series-matt-aiello-on-recruiting-for-the-cio-plus-role/#comments Mon, 11 Feb 2013 13:30:11 +0000 Metis Strategy http://www.metisstrategy.com/?p=2615 Peter High speaks with Matt Aiello, Partner in the CIO/CTO executive placement practice at Heidrick & Struggles As Partner in the CIO/CTO practice for an executive placement firm, Matt has keen insight into the growing trend of CIO's adopting "plus" responsibilities.]]> http://www.metisstrategy.com/forbes-cio-plus-series-matt-aiello-on-recruiting-for-the-cio-plus-role/feed/ 0 http://www.metisstrategy.com/great-american-insurances-cios-five-steps-to-becoming-a-successful-it-executive-article-in-forbes/ http://www.metisstrategy.com/great-american-insurances-cios-five-steps-to-becoming-a-successful-it-executive-article-in-forbes/#comments Tue, 05 Feb 2013 13:30:23 +0000 Metis Strategy http://www.metisstrategy.com/?p=2592 Piyush Singh's Five Steps to become a successful IT Executive For his Forbes Technovation column, Peter High captures steps that current and aspiring CIOs can take to be seen as leaders in their organization.]]> http://www.metisstrategy.com/great-american-insurances-cios-five-steps-to-becoming-a-successful-it-executive-article-in-forbes/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-bill-schlough-san-francisco-giants/ http://www.metisstrategy.com/forbes-cio-plus-series-bill-schlough-san-francisco-giants/#comments Mon, 04 Feb 2013 13:30:17 +0000 Metis Strategy http://www.metisstrategy.com/?p=2595 CIO and Chairman of a Subsidiary- a true business leader that knows how to leverage technology for business value As CIO of the San Francisco Giants and San Jose Giants Chairman, Bill Schlough represents a unique example of how CIOs are adopting business leadership roles of entire organizations. ]]> http://www.metisstrategy.com/forbes-cio-plus-series-bill-schlough-san-francisco-giants/feed/ 0 http://www.metisstrategy.com/bnsf-railway-unified-and-communicating-article-in-cio-insight/ http://www.metisstrategy.com/bnsf-railway-unified-and-communicating-article-in-cio-insight/#comments Fri, 01 Feb 2013 13:30:55 +0000 Metis Strategy http://www.metisstrategy.com/?p=2562 Peter High conducts a Q&A with BNSF CIO Jo-ann Olsovsky for CIO Insight Jo-ann Olsovsky discusses how BNSF Railway supports its widespread and increasingly mobile workforce of 40,000 employees with unified communications.]]> http://www.metisstrategy.com/bnsf-railway-unified-and-communicating-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-praveen-chopra-childrens-healthcare-of-atlanta/ http://www.metisstrategy.com/forbes-cio-plus-series-praveen-chopra-childrens-healthcare-of-atlanta/#comments Wed, 30 Jan 2013 13:30:09 +0000 Metis Strategy http://www.metisstrategy.com/?p=2560 CIO and Chief Supply Chain Officer- improving the flow of products and information In another CIO-Plus Series piece, Peter High speaks with, Praveen Chopra of Children's Healthcare of Atlanta, who realized that to succeed in supply chain, succeeding in IT would be a must. ]]> http://www.metisstrategy.com/forbes-cio-plus-series-praveen-chopra-childrens-healthcare-of-atlanta/feed/ 0 http://www.metisstrategy.com/upcoming/midsize-enterprise-summit-west-2013/ http://www.metisstrategy.com/upcoming/midsize-enterprise-summit-west-2013/#comments Mon, 28 Jan 2013 14:51:18 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=upcoming&p=2554 http://www.metisstrategy.com/upcoming/midsize-enterprise-summit-west-2013/feed/ 0 http://www.metisstrategy.com/upcoming/xchange-2013/ http://www.metisstrategy.com/upcoming/xchange-2013/#comments Mon, 28 Jan 2013 14:50:17 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=upcoming&p=2553 http://www.metisstrategy.com/upcoming/xchange-2013/feed/ 0 http://www.metisstrategy.com/upcoming/2013-denver-cio-executive-leadership-summit/ http://www.metisstrategy.com/upcoming/2013-denver-cio-executive-leadership-summit/#comments Mon, 28 Jan 2013 14:47:06 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=upcoming&p=2550 http://www.metisstrategy.com/upcoming/2013-denver-cio-executive-leadership-summit/feed/ 0 http://www.metisstrategy.com/upcoming/2013-detroit-cio-executive-leadership-summit/ http://www.metisstrategy.com/upcoming/2013-detroit-cio-executive-leadership-summit/#comments Mon, 28 Jan 2013 14:46:27 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=upcoming&p=2549 http://www.metisstrategy.com/upcoming/2013-detroit-cio-executive-leadership-summit/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-mike-capone-adp/ http://www.metisstrategy.com/forbes-cio-plus-series-mike-capone-adp/#comments Mon, 28 Jan 2013 13:30:30 +0000 Metis Strategy http://www.metisstrategy.com/?p=2557 CIO and Corporate VP of Product Development- driving business innovation through IT In another CIO-Plus Series piece, Peter High speaks with Mike Capone of ADP, whose title speaks to the importance of technology products at the business process services company.]]> http://www.metisstrategy.com/forbes-cio-plus-series-mike-capone-adp/feed/ 0 http://www.metisstrategy.com/interview/bill-schlough/ http://www.metisstrategy.com/interview/bill-schlough/#comments Mon, 28 Jan 2013 13:30:03 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2543 InformationWeek 2012 IT Chief of the Year, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

• Delivering value through baseball competitive advantage, business optimization, and the fan experience
• Partnering with innovative companies in the San Francisco Bay Area
• Being CEO of the Giants' Class A affiliate team
• Seasonal planning, executing, and supporting around a baseball season
• The value of a tech savvy executive team
• Eye on the Trends: Leveraging cloud computing in order to refocus on core competencies and the power of social media, mobility, and TV everywhere in improving the fan experience

]]> http://www.metisstrategy.com/interview/bill-schlough/feed/ 0 In this interview, Bill Schlough, the SVP and Chief Information Officer of the San Francisco Giants and InformationWeek 2012 IT Chief of the Year, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, In this interview, Bill Schlough, the SVP and Chief Information Officer of the San Francisco Giants and InformationWeek 2012 IT Chief of the Year, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: Delivering value through baseball competitive advantage, business optimization, and the fan experience Partnering with innovative companies in the San Francisco Bay Area Being CEO of the Giants' Class A affiliate team Seasonal planning, executing, and supporting around a baseball season The value of a tech savvy executive team Eye on the Trends: Leveraging cloud computing in order to refocus on core competencies and the power of social media, mobility, and TV everywhere in improving the fan experience Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/forbes-cio-plus-series-ben-allen-marsh-mclennan/ http://www.metisstrategy.com/forbes-cio-plus-series-ben-allen-marsh-mclennan/#comments Mon, 21 Jan 2013 15:40:02 +0000 Metis Strategy http://www.metisstrategy.com/?p=2532 CIO and Chief Innovation Officer- driving collaboration and synergies across four multi-billion dollar operating companies In another CIO-Plus Series piece, Peter High speaks with Ben Allen, whose first role in IT was as Chief Information Officer.]]> http://www.metisstrategy.com/forbes-cio-plus-series-ben-allen-marsh-mclennan/feed/ 0 http://www.metisstrategy.com/interview/kim-stevenson-2/ http://www.metisstrategy.com/interview/kim-stevenson-2/#comments Mon, 14 Jan 2013 13:31:08 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2515

How Intel is establishing business intelligence programs and the value they contribute to the business

The war for talent in IT and the traits Intel seeks in IT leaders

How Intel IT seeks to understand the business and its strategy at every level of the organization

Intel's innovative IT on the Go vending machines

Eye on the Trends: How cloud computing will be fundamental for IT, as well as social computing and how it will affect work conducted in the enterprise

]]> http://www.metisstrategy.com/interview/kim-stevenson-2/feed/ 0 In this interview, Kim Stevenson, the VP and Chief Information Officer of Intel, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include: In this interview, Kim Stevenson, the VP and Chief Information Officer of Intel, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include: How Intel is establishing business intelligence programs and the value they contribute to the business The war for talent in IT and the traits Intel seeks in IT leaders How Intel IT seeks to understand the business and its strategy at every level of the organization Intel's innovative IT on the Go vending machines Eye on the Trends: How cloud computing will be fundamental for IT, as well as social computing and how it will affect work conducted in the enterprise Metis Strategy's Forum on World Class IT clean 28:16 http://www.metisstrategy.com/forbes-cio-plus-series-david-johns-owens-corning/ http://www.metisstrategy.com/forbes-cio-plus-series-david-johns-owens-corning/#comments Mon, 14 Jan 2013 13:30:28 +0000 Metis Strategy http://www.metisstrategy.com/?p=2521 CIO and Chief Shared Services Officer- enabling growth through centers of excellence In another CIO-Plus Series piece, Peter High talks with David Johns of Owens Corning about how he has yielded valued through Centers of Excellence.]]> http://www.metisstrategy.com/forbes-cio-plus-series-david-johns-owens-corning/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-sheleen-quish-ameristar-casions/ http://www.metisstrategy.com/forbes-cio-plus-series-sheleen-quish-ameristar-casions/#comments Mon, 07 Jan 2013 17:02:26 +0000 Metis Strategy http://www.metisstrategy.com/?p=2505 SVP of IT and HR- leading technology and talent management In another CIO-Plus Series piece, Peter High talks with Shellen Quish, who as the SVP of IT and HR,provides leadership over two functions that not all business leaders would see as logical pairings. ]]> http://www.metisstrategy.com/forbes-cio-plus-series-sheleen-quish-ameristar-casions/feed/ 0 http://www.metisstrategy.com/lockdown-protecting-the-corporate-network-article-in-cio-insight/ http://www.metisstrategy.com/lockdown-protecting-the-corporate-network-article-in-cio-insight/#comments Wed, 02 Jan 2013 16:52:17 +0000 Metis Strategy http://www.metisstrategy.com/?p=2491 Peter High conducts a Q&A for CIO Insight on Infrastructure best practices CTO David Fike discusses security issues at Marsh & McLennan, a $12B professional services company, including automation, the policing aspect of security and the importance of tracking metrics.]]> http://www.metisstrategy.com/lockdown-protecting-the-corporate-network-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/interview/bill-krivoshik-2/ http://www.metisstrategy.com/interview/bill-krivoshik-2/#comments Mon, 31 Dec 2012 13:30:57 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2488

Bill's first steps in taking on the enterprise CIO role at Time Warner

How the enterprise CIO role helps Bill drive efficiencies through standardization across business units

How Bill employs a peer mentor group as opposed to a vendor management group

The value of Time Warner's brand in attracting and retaining top talent

Eye on the Trends: Cloud and SaaS, and how it enables organizations to shift from a fixed to variable cost structure, as well as the consumerization of IT and mobility, and how it enables access to information on any device

]]> http://www.metisstrategy.com/interview/bill-krivoshik-2/feed/ 0 In this interview, Bill Krivoshik, the SVP and Chief Information Officer of Merck, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. In this interview, Bill Krivoshik, the SVP and Chief Information Officer of Merck, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: Bill's first steps in taking on the enterprise CIO role at Time Warner How the enterprise CIO role helps Bill drive efficiencies through standardization across business units How Bill employs a peer mentor group as opposed to a vendor management group The value of Time Warner's brand in attracting and retaining top talent Eye on the Trends: Cloud and SaaS, and how it enables organizations to shift from a fixed to variable cost structure, as well as the consumerization of IT and mobility, and how it enables access to information on any device Metis Strategy's Forum on World Class IT clean 19:00 http://www.metisstrategy.com/top-ten-technology-articles-and-interviews-of-2012-article-in-forbes/ http://www.metisstrategy.com/top-ten-technology-articles-and-interviews-of-2012-article-in-forbes/#comments Mon, 31 Dec 2012 13:30:45 +0000 Metis Strategy http://www.metisstrategy.com/?p=2478 A reflection on technology thought leadership in 2012. Peter High summarizes top ten articles and interviews on technology thought leadership for 2012]]> http://www.metisstrategy.com/top-ten-technology-articles-and-interviews-of-2012-article-in-forbes/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-chris-scalet-merck/ http://www.metisstrategy.com/forbes-cio-plus-series-chris-scalet-merck/#comments Fri, 28 Dec 2012 13:30:05 +0000 Metis Strategy http://www.metisstrategy.com/?p=2414 Former EVP of Global Services and Chief Information Officer- leading global business processes change As the former EVP of Global Services and Chief Information of Merk, Chris Scalet oversaw the centralizing of IT, Human Resources, Finance, procurement, supply chain, and enterprise services, but the devil was in the details.]]> http://www.metisstrategy.com/forbes-cio-plus-series-chris-scalet-merck/feed/ 0 http://www.metisstrategy.com/red-hat-ceo-jim-whitehurst-opens-up-article-in-forbes/ http://www.metisstrategy.com/red-hat-ceo-jim-whitehurst-opens-up-article-in-forbes/#comments Wed, 26 Dec 2012 13:30:56 +0000 Metis Strategy http://www.metisstrategy.com/?p=2410 Open Source- more than a business model, it is a culture driven by the CEO. For his Forbes Technovation Column, Peter High talks about how Red Hat's CEO, Jim Whitehurst, fosters the open source business model and culture form the top. ]]> http://www.metisstrategy.com/red-hat-ceo-jim-whitehurst-opens-up-article-in-forbes/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-randy-spratt-mckesson/ http://www.metisstrategy.com/forbes-cio-plus-series-randy-spratt-mckesson/#comments Fri, 21 Dec 2012 16:39:39 +0000 Metis Strategy http://www.metisstrategy.com/?p=2408 Chief Information Officer and Chief Technology Officer- not the same roles, but equally important As part of the Forbes Technovation Column, this CIO-plus Series interview with Randy Spratt, Chief Information Officer and Chief Technology Officer of McKesson, reveals how the dual technology-centric roles require different skills.]]> http://www.metisstrategy.com/forbes-cio-plus-series-randy-spratt-mckesson/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-chris-laping-red-robin-gourmet-burgers/ http://www.metisstrategy.com/forbes-cio-plus-series-chris-laping-red-robin-gourmet-burgers/#comments Tue, 18 Dec 2012 13:30:11 +0000 Metis Strategy http://www.metisstrategy.com/?p=2393 CIO and SVP of Business Transformation- a leader of change management In an installment of the CIO-Plus Series in Peter High's Forbes Technovation column, Chris Laping, SVP of Business Transformation and CIO of Red Robin Gourmet Burgers talks about how to be a change agent from the perch of IT leader.]]> http://www.metisstrategy.com/forbes-cio-plus-series-chris-laping-red-robin-gourmet-burgers/feed/ 0 http://www.metisstrategy.com/interview/chris-scalet/ http://www.metisstrategy.com/interview/chris-scalet/#comments Mon, 17 Dec 2012 13:30:20 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2384

How Chris familiarizes himself in new environments through engaging business leaders

How Chris' role expanded as Merck built a multifunctional shared services capability

How Merck focused on the three step model of consolidate, integrate, and optimize

The evolving role of the CIO, and how CIOs have more opportunities to see across the business

How the CIO role has evolved such that CIOs are more about the business than they are technology

Eye on the Trends: Mobility and how it changes the way we interact with customers, business partners, and employees; the need for CIOs to embrace and appropriately manage consumerization of IT, and how cloud computing will become more pervasive

]]> http://www.metisstrategy.com/interview/chris-scalet/feed/ 0 In this interview, Chris Scalet, the former EVP, Business Services and Chief Information Officer of Merck, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. In this interview, Chris Scalet, the former EVP, Business Services and Chief Information Officer of Merck, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: How Chris familiarizes himself in new environments through engaging business leaders How Chris' role expanded as Merck built a multifunctional shared services capability How Merck focused on the three step model of consolidate, integrate, and optimize The evolving role of the CIO, and how CIOs have more opportunities to see across the business How the CIO role has evolved such that CIOs are more about the business than they are technology Eye on the Trends: Mobility and how it changes the way we interact with customers, business partners, and employees; the need for CIOs to embrace and appropriately manage consumerization of IT, and how cloud computing will become more pervasive Metis Strategy's Forum on World Class IT clean 36:22 http://www.metisstrategy.com/interview/jim-whitehurst/ http://www.metisstrategy.com/interview/jim-whitehurst/#comments Mon, 03 Dec 2012 13:30:32 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2345

How open source enables constituents to contribute and make significant improvements to products

How a good deal of innovation in IT comes from users

How Red Hat acts as a catalyst of communities, and seeks to influence as opposed to manage

The evolving role of the CIO, and how CIOs have more opportunities to see across the business

How Red Hat seeks to engage and collaborate with leading edge companies

]]> http://www.metisstrategy.com/interview/jim-whitehurst/feed/ 0 In this interview, Jim Whitehurst, the Chief Executive Officer and President of Red Hat, Inc., discusses World Class IT principle one, People, principle four, IT-Business Partnerships, and principle five, External Partnerships with Metis Strategy. In this interview, Jim Whitehurst, the Chief Executive Officer and President of Red Hat, Inc., discusses World Class IT principle one, People, principle four, IT-Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include: How open source enables constituents to contribute and make significant improvements to products How a good deal of innovation in IT comes from users How Red Hat acts as a catalyst of communities, and seeks to influence as opposed to manage The evolving role of the CIO, and how CIOs have more opportunities to see across the business How Red Hat seeks to engage and collaborate with leading edge companies Metis Strategy's Forum on World Class IT clean 25:40 http://www.metisstrategy.com/innovative-cios-show-how-to-make-money-with-it-peter-high-featured-in-cioarticle/ http://www.metisstrategy.com/innovative-cios-show-how-to-make-money-with-it-peter-high-featured-in-cioarticle/#comments Fri, 30 Nov 2012 17:00:32 +0000 Metis Strategy http://www.metisstrategy.com/?p=2389 Peter featured in CIO article on how CIOs are driving new revenue streams A select few CIOs are generating cold hard cash through innovation and collaboration. We rounded up examples of CIOs who generate revenue with IT, either by boosting sales or developing a product or service sold externally.]]> http://www.metisstrategy.com/innovative-cios-show-how-to-make-money-with-it-peter-high-featured-in-cioarticle/feed/ 0 http://www.metisstrategy.com/how-to-work-with-external-strategic-partners-article-in-cio-insight/ http://www.metisstrategy.com/how-to-work-with-external-strategic-partners-article-in-cio-insight/#comments Fri, 30 Nov 2012 13:30:59 +0000 Metis Strategy http://www.metisstrategy.com/?p=2387 Peter High writes for CIO Insight on the importance of treating vendors as partners A growing number of CIOs are working closely with external strategic partners to gain mutual benefits for their company and their partners.]]> http://www.metisstrategy.com/how-to-work-with-external-strategic-partners-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/two-steps-to-build-innovative-it-dna-at-howard-hughes-medical-institute-article-in-forbes/ http://www.metisstrategy.com/two-steps-to-build-innovative-it-dna-at-howard-hughes-medical-institute-article-in-forbes/#comments Wed, 28 Nov 2012 13:30:28 +0000 Metis Strategy http://www.metisstrategy.com/?p=2391 Peter High writes in his Forbes Technovation column on driving IT Innovation for a new CIO As a new CIO, Mohamoud Jibrell built credibility by capitalizing on low hanging fruit and cleaning up the application portfolio.]]> http://www.metisstrategy.com/two-steps-to-build-innovative-it-dna-at-howard-hughes-medical-institute-article-in-forbes/feed/ 0 http://www.metisstrategy.com/forbes-cio-plus-series-puneet-bhasin-waste-management/ http://www.metisstrategy.com/forbes-cio-plus-series-puneet-bhasin-waste-management/#comments Mon, 26 Nov 2012 15:15:20 +0000 Metis Strategy http://www.metisstrategy.com/?p=2350 Technology, Logistics, and Customer service under one roof? In the first interview of the CIO-Plus series, Peter High speaks with the Senior Vice President - Technology, Logistics and Customer Service, Chief Information Officer of Waste Management, Puneet Bhasin. ]]> http://www.metisstrategy.com/forbes-cio-plus-series-puneet-bhasin-waste-management/feed/ 0 http://www.metisstrategy.com/interview/ben-allen/ http://www.metisstrategy.com/interview/ben-allen/#comments Mon, 19 Nov 2012 13:30:27 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2334

The advantages of having both the Chief Information Officer and Chief Innovation Officer roles

How Marsh and McLennan's various Operating Companies have increased focus in doing more things commonly

How Ben's team facilitates collaboration across the largely independent Operating Companies

How the structure of innovation functions vary by business, industry, and the velocity of change

Ben's background as a business executive and how this affects the work in his current role

Eye on the Trends: Mobility and the ubiquity of low-cost devices, and how this will influence massive increases in flexibility, productivity, efficiency, and innovation

]]> http://www.metisstrategy.com/interview/ben-allen/feed/ 0 In this interview, Ben Allen, the Chief Information Officer and Chief Innovation Officer of Marsh & McLennan Companies, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. In this interview, Ben Allen, the Chief Information Officer and Chief Innovation Officer of Marsh & McLennan Companies, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: The advantages of having both the Chief Information Officer and Chief Innovation Officer roles How Marsh and McLennan's various Operating Companies have increased focus in doing more things commonly How Ben's team facilitates collaboration across the largely independent Operating Companies How the structure of innovation functions vary by business, industry, and the velocity of change Ben's background as a business executive and how this affects the work in his current role Eye on the Trends: Mobility and the ubiquity of low-cost devices, and how this will influence massive increases in flexibility, productivity, efficiency, and innovation Metis Strategy's Forum on World Class IT clean 17:44 http://www.metisstrategy.com/the-emergence-of-the-cio-plus-series-in-forbes/ http://www.metisstrategy.com/the-emergence-of-the-cio-plus-series-in-forbes/#comments Mon, 19 Nov 2012 13:30:00 +0000 Metis Strategy http://www.metisstrategy.com/?p=2325 Peter High commences his series on the "CIO-Plus" for Forbes Most CIOs where many hats. The good news is, those hats are getting more strategic. In his Technovation column, Peter High explores the trend of CIOs who are taking on more C-level titles.]]> http://www.metisstrategy.com/the-emergence-of-the-cio-plus-series-in-forbes/feed/ 0 http://www.metisstrategy.com/five-ways-to-prepare-it-to-drive-productivity-article-in-forbes/ http://www.metisstrategy.com/five-ways-to-prepare-it-to-drive-productivity-article-in-forbes/#comments Sat, 17 Nov 2012 13:30:47 +0000 Metis Strategy http://www.metisstrategy.com/?p=2359 Peter High writes in his Forbes Technovation column on IT Productivity Summarizing five ways to drive IT productivity, Peter High references a recent CEB study that suggests how CIOs can get the most out of their teams.]]> http://www.metisstrategy.com/five-ways-to-prepare-it-to-drive-productivity-article-in-forbes/feed/ 0 http://www.metisstrategy.com/reflections-on-the-greatest-free-product-endorsement-ever-article-in-forbes/ http://www.metisstrategy.com/reflections-on-the-greatest-free-product-endorsement-ever-article-in-forbes/#comments Fri, 16 Nov 2012 16:15:16 +0000 Metis Strategy http://www.metisstrategy.com/?p=2303 How the "Consumerization of IT" overcame the Blackberry product endorsement from the President of the United States In his Forbes Technovation column, Peter High examines how RIM missed the boat on the consumerization of IT.]]> http://www.metisstrategy.com/reflections-on-the-greatest-free-product-endorsement-ever-article-in-forbes/feed/ 0 http://www.metisstrategy.com/tesla-motors-and-qualcomm-identify-when-it-standards-may-not-be-necessary-article-in-forbes/ http://www.metisstrategy.com/tesla-motors-and-qualcomm-identify-when-it-standards-may-not-be-necessary-article-in-forbes/#comments Wed, 14 Nov 2012 13:30:04 +0000 Metis Strategy http://www.metisstrategy.com/?p=2293 Leading CIOs of Tesla Motors and Qualcomm featured in Peter High's Technovation column in Forbes Buying over building -- Standardizing processes across units-- Two CIOs are bucking these trends for good reason.]]> http://www.metisstrategy.com/tesla-motors-and-qualcomm-identify-when-it-standards-may-not-be-necessary-article-in-forbes/feed/ 0 http://www.metisstrategy.com/cios-and-start-ups-a-natural-fit-article-in-forbes/ http://www.metisstrategy.com/cios-and-start-ups-a-natural-fit-article-in-forbes/#comments Mon, 12 Nov 2012 15:57:42 +0000 Metis Strategy http://www.metisstrategy.com/?p=2285 Peter High's Forbes Technovation column piece on savvy CIOs' interest in start-ups Savvy CIOs are getting involved beyond their own companies to sit on boards of start-ups and help their smaller external partners grow up. ]]> http://www.metisstrategy.com/cios-and-start-ups-a-natural-fit-article-in-forbes/feed/ 0 http://www.metisstrategy.com/interview/martha-heller/ http://www.metisstrategy.com/interview/martha-heller/#comments Mon, 05 Nov 2012 13:46:05 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2273

How the role of the CIO has evolved over the years

The genesis of Martha's book The CIO Paradox

The characteristics of successful contemporary CIOs

How CIOs will need to focus on developing and obtaining individuals with both business and technical expertise for their teams

Eye on the Trends: The need to meet consumer technology demands and the increased focus on data analytics.

]]> http://www.metisstrategy.com/interview/martha-heller/feed/ 0 In this interview, Martha Heller, Author of The CIO Paradox: Battling the Contradictions of IT Leadership, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. In this interview, Martha Heller, Author of The CIO Paradox: Battling the Contradictions of IT Leadership, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: How the role of the CIO has evolved over the years The genesis of Martha's book The CIO Paradox The characteristics of successful contemporary CIOs How CIOs will need to focus on developing and obtaining individuals with both business and technical expertise for their teams Eye on the Trends: The need to meet consumer technology demands and the increased focus on data analytics. Metis Strategy's Forum on World Class IT clean 31:04 http://www.metisstrategy.com/interview/adrian-gardner/ http://www.metisstrategy.com/interview/adrian-gardner/#comments Mon, 22 Oct 2012 12:22:38 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2224

Adrian's role as CIO of Goddard Space Flight Center

The implementation of innovative practices through drawing from public, open source, and private sector communities

Cross-collaboration in IT, and how the various NASA centers operate in an environment that is both collaborative and competitive

How Goddard utilizes Big Data to support decision-making

Goddard's security posture and the increased focus on data management

Eye on the Trends: Consumerization of IT and how consumers leverage a broad range of technologies and tailor them to their own individual needs, mobility and how individuals can have access to information from anywhere on any device, and the rise in open source and utilizing open source communities to develop and refine technologies.

]]> http://www.metisstrategy.com/interview/adrian-gardner/feed/ 0 In this interview, Adrian Gardner, the Chief Information Officer of Goddard Space Flight Center, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. In this interview, Adrian Gardner, the Chief Information Officer of Goddard Space Flight Center, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: Adrian's role as CIO of Goddard Space Flight Center The implementation of innovative practices through drawing from public, open source, and private sector communities Cross-collaboration in IT, and how the various NASA centers operate in an environment that is both collaborative and competitive How Goddard utilizes Big Data to support decision-making Goddard's security posture and the increased focus on data management Eye on the Trends: Consumerization of IT and how consumers leverage a broad range of technologies and tailor them to their own individual needs, mobility and how individuals can have access to information from anywhere on any device, and the rise in open source and utilizing open source communities to develop and refine technologies. Metis Strategy's Forum on World Class IT clean 28:20 http://www.metisstrategy.com/adps-three-steps-to-facilitating-an-it-culture-of-innovation-article-in-forbes/ http://www.metisstrategy.com/adps-three-steps-to-facilitating-an-it-culture-of-innovation-article-in-forbes/#comments Thu, 18 Oct 2012 12:30:55 +0000 Metis Strategy http://www.metisstrategy.com/?p=2242 In his Forbes "Technovation" column, Peter High shares his experience leading an IT innovation brainstorm session with ADP Being a CIO for a company with "Data" in the name means you need to be on the leading edge of innovation. ADP CIO, Mike Capone, fosters a culture of innovation within his team to do just that.]]> http://www.metisstrategy.com/adps-three-steps-to-facilitating-an-it-culture-of-innovation-article-in-forbes/feed/ 0 http://www.metisstrategy.com/five-it-lesson-from-the-london-2012-olympics-article-in-forbes/ http://www.metisstrategy.com/five-it-lesson-from-the-london-2012-olympics-article-in-forbes/#comments Mon, 15 Oct 2012 12:30:57 +0000 Metis Strategy http://www.metisstrategy.com/?p=2230 Gerry Pennell, CIO of the London 2012 Olympic Games, shares five important leadership lessons with Peter High It was hard not to sense the presence, and importance, of technology in this year's Olympic Games. In the second article of his "Technovation" column for Forbes, Peter High captures five lessons from the leader that enabled it all.]]> http://www.metisstrategy.com/five-it-lesson-from-the-london-2012-olympics-article-in-forbes/feed/ 0 http://www.metisstrategy.com/interview/mike-kail/ http://www.metisstrategy.com/interview/mike-kail/#comments Mon, 08 Oct 2012 12:30:59 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2227

How IT needs to understand business strategy and align with other parts of the organization

The necessity of broader communications skills in IT

How Netflix attempts to remain on the bleeding edge of technology

How IT needs to adopt an "IT as a service" mentality and avoid saying no to customers

How the multitude of devices in the workplace leads to convergence of data to the cloud

Eye on the Trends: Social and mobile, and how they will enable seamless collaboration anytime at anyplace

]]> http://www.metisstrategy.com/interview/mike-kail/feed/ 0 In this interview, Mike Kail, the Vice President of IT Operations of Netflix, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: In this interview, Mike Kail, the Vice President of IT Operations of Netflix, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: How IT needs to understand business strategy and align with other parts of the organization The necessity of broader communications skills in IT How Netflix attempts to remain on the bleeding edge of technology How IT needs to adopt an "IT as a service" mentality and avoid saying no to customers How the multitude of devices in the workplace leads to convergence of data to the cloud Eye on the Trends: Social and mobile, and how they will enable seamless collaboration anytime at anyplace Metis Strategy's Forum on World Class IT clean 15:36 http://www.metisstrategy.com/successful-chief-information-officers-speak-the-language-of-business-finance-article-in-forbes/ http://www.metisstrategy.com/successful-chief-information-officers-speak-the-language-of-business-finance-article-in-forbes/#comments Wed, 03 Oct 2012 12:30:49 +0000 Metis Strategy http://www.metisstrategy.com/?p=2212 Peter High writes about the importance of financial competence for IT In the first article of his "Technovation" column for Forbes, Peter High speaks with Marriott CIO Bruce Hoffmeister and Cisco CIO Rebecca Jacoby about the importance of IT leaders being able to article value through financial terms- a language everyone in the business can understand.]]> http://www.metisstrategy.com/successful-chief-information-officers-speak-the-language-of-business-finance-article-in-forbes/feed/ 0 http://www.metisstrategy.com/backstage-pass-the-cio-as-a-transformative-leader-video-interview-with-red-robin-cio-chris-laping-and-peter-high/ http://www.metisstrategy.com/backstage-pass-the-cio-as-a-transformative-leader-video-interview-with-red-robin-cio-chris-laping-and-peter-high/#comments Mon, 24 Sep 2012 15:14:23 +0000 Metis Strategy http://www.metisstrategy.com/?p=2206 Video interview on "The CIO as a Transformative Leader" Video of Peter High and Chris Laping, CIO of Red Robin Gourmet Burgers, speaking with XChange Events at their Midsize Enterprise Summit 2012 in San Antonio, Texas after their on-stage interview for the Forum on World Class IT.]]> http://www.metisstrategy.com/backstage-pass-the-cio-as-a-transformative-leader-video-interview-with-red-robin-cio-chris-laping-and-peter-high/feed/ 0 http://www.metisstrategy.com/interview/chris-laping/ http://www.metisstrategy.com/interview/chris-laping/#comments Mon, 24 Sep 2012 12:28:11 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2203

IT's unique position to help solve business problems

Focusing on fundamentals, influence, and empathy in driving transformation

How Chris helped build a world class PMO, and how it now drives non-IT projects

The strong partnership between marketing and IT at Red Robin

Chris' business transformation role, and how he orchestrates change pertaining to people, process, and technology

Eye on the Trends: Social media and mobile, and how there are many great ideas that are as of yet unfulfilled in these areas as it pertains to the services industry.

Q&A: Chris answers questions pertaining to how information security is managed at Red Robin, how changes are initiated, and outsourcing.

]]> http://www.metisstrategy.com/interview/chris-laping/feed/ 0 In this interview, Chris Laping, the SVP of Business Transformation and CIO of Red Robin Gourmet Burgers, discusses World Class IT principle one, People, principle two, Infrastructure, principle three, Project & Portfolio Management, and principle four, In this interview, Chris Laping, the SVP of Business Transformation and CIO of Red Robin Gourmet Burgers, discusses World Class IT principle one, People, principle two, Infrastructure, principle three, Project & Portfolio Management, and principle four, IT-Business Partnerships with Metis Strategy. A live video recording of this interview can be found on Chris' interview page. Some of the topics discussed include: IT's unique position to help solve business problems Focusing on fundamentals, influence, and empathy in driving transformation How Chris helped build a world class PMO, and how it now drives non-IT projects The strong partnership between marketing and IT at Red Robin Chris' business transformation role, and how he orchestrates change pertaining to people, process, and technology Eye on the Trends: Social media and mobile, and how there are many great ideas that are as of yet unfulfilled in these areas as it pertains to the services industry. Q&A: Chris answers questions pertaining to how information security is managed at Red Robin, how changes are initiated, and outsourcing. Metis Strategy's Forum on World Class IT clean 40:05 http://www.metisstrategy.com/interview/jean-hill/ http://www.metisstrategy.com/interview/jean-hill/#comments Mon, 10 Sep 2012 13:15:16 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2198

Jean's role at First New York Securities and her unusual path to become CTO

Jean's business background and how it keeps her focused on the business value of technology

The necessity of educating users on how to take advantage of technology solutions

The process by which Jean transformed the IT organization

Eye on the Trends: Cloud computing and how enterprises will need to find a way to integrate all of the different cloud solutions they have.

]]> http://www.metisstrategy.com/interview/jean-hill/feed/ 0 In this interview, Jean Hill, the Chief Technology Officer of First New York Securities, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: In this interview, Jean Hill, the Chief Technology Officer of First New York Securities, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: Jean's role at First New York Securities and her unusual path to become CTO Jean's business background and how it keeps her focused on the business value of technology The necessity of educating users on how to take advantage of technology solutions The process by which Jean transformed the IT organization Eye on the Trends: Cloud computing and how enterprises will need to find a way to integrate all of the different cloud solutions they have. Metis Strategy's Forum on World Class IT clean 24:42 http://www.metisstrategy.com/interview/jay-vijayan/ http://www.metisstrategy.com/interview/jay-vijayan/#comments Mon, 27 Aug 2012 12:33:04 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2195

Jay's role at Tesla Motors and how Tesla operates in a fast-paced, innovative environment

IT's collaborative relationship with development teams

How all of Tesla's business-critical applications for core functions are home-grown

How Tesla provides comprehensive customer experience through the use of analytics, mobile applications, and more

Eye on the Trends: Cloud computing, and how it provides more flexibility and allows the organization to easily manage, maintain, and provision software to employees, particularly as the organization grows

]]> http://www.metisstrategy.com/interview/jay-vijayan/feed/ 0 In this interview, Jay Vijayan, the Vice President of IT and Business Applications of Tesla Motors, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. In this interview, Jay Vijayan, the Vice President of IT and Business Applications of Tesla Motors, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: Jay's role at Tesla Motors and how Tesla operates in a fast-paced, innovative environment IT's collaborative relationship with development teams How all of Tesla's business-critical applications for core functions are home-grown How Tesla provides comprehensive customer experience through the use of analytics, mobile applications, and more Eye on the Trends: Cloud computing, and how it provides more flexibility and allows the organization to easily manage, maintain, and provision software to employees, particularly as the organization grows Metis Strategy's Forum on World Class IT clean 19:35 http://www.metisstrategy.com/interview/rick-king/ http://www.metisstrategy.com/interview/rick-king/#comments Mon, 13 Aug 2012 13:15:45 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2170

Rick's role of COO of Technology at Thomson Reuters

How Rick manages the tech footprint of IT at Thomson Reuters

How Rick applies lessons from his early experiences as a teacher and a coach to IT

The importance of creating a personal brand

Eye on the Trends: The advent of mobility, and how mobile devices will take over the traditional PC world

]]> http://www.metisstrategy.com/interview/rick-king/feed/ 0 In this interview, Rick King, Chief Operating Officer of Technology of Thomson Reuters, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. In this interview, Rick King, Chief Operating Officer of Technology of Thomson Reuters, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: Rick's role of COO of Technology at Thomson Reuters How Rick manages the tech footprint of IT at Thomson Reuters How Rick applies lessons from his early experiences as a teacher and a coach to IT The importance of creating a personal brand Eye on the Trends: The advent of mobility, and how mobile devices will take over the traditional PC world Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/how-cios-at-microsoft-and-cisco-realigned-it-for-a-new-era-article-in-the-wall-street-journal/ http://www.metisstrategy.com/how-cios-at-microsoft-and-cisco-realigned-it-for-a-new-era-article-in-the-wall-street-journal/#comments Mon, 06 Aug 2012 12:00:55 +0000 Metis Strategy http://www.metisstrategy.com/?p=2163 Peter High writes for The Wall Street Journal, as he tells the story of how Tony Scott, CIO of Microsoft, and Rebecca Jacoby, CIO of Cisco, are transforming their IT departments within their respective technology giants. Larger corporations with multiple operating units must confront a debate about the merits of centralized vs. federated organizational structures. ]]> http://www.metisstrategy.com/how-cios-at-microsoft-and-cisco-realigned-it-for-a-new-era-article-in-the-wall-street-journal/feed/ 0 http://www.metisstrategy.com/interview/tony-scott/ http://www.metisstrategy.com/interview/tony-scott/#comments Mon, 30 Jul 2012 12:30:10 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2158

The genesis of Microsoft IT's transformation to align to business processes

How IT must go beyond collaboration and digitally connect the organization across business units

How Microsoft employs an IT transformation method referred to as "GET"

The new skills that need to be promoted as a result of the transformation

Eye on the Trends: Cloud computing and how it facilitates the digital process journey Microsoft is undertaking through improved scalability and flexibility

]]> http://www.metisstrategy.com/interview/tony-scott/feed/ 0 In this interview, Tony Scott, Corporate Vice President and Chief Information Officer of Microsoft, discusses World Class IT principle one, People, principle three, Project & Portfolio Management, and principle four, In this interview, Tony Scott, Corporate Vice President and Chief Information Officer of Microsoft, discusses World Class IT principle one, People, principle three, Project & Portfolio Management, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: The genesis of Microsoft IT's transformation to align to business processes How IT must go beyond collaboration and digitally connect the organization across business units How Microsoft employs an IT transformation method referred to as "GET" The new skills that need to be promoted as a result of the transformation Eye on the Trends: Cloud computing and how it facilitates the digital process journey Microsoft is undertaking through improved scalability and flexibility Metis Strategy's Forum on World Class IT clean 30:11 http://www.metisstrategy.com/interview/susan-cramm-2/ http://www.metisstrategy.com/interview/susan-cramm-2/#comments Mon, 16 Jul 2012 12:30:55 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2154

Susan's perspectives concerning the potential of the role of CIO

How IT is an enterprise asset and should be managed as such, and how organizations have the IT capabilities they deserve

Susan's book 8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT, and the value it provides

How IT leaders need to communicate costs and value in business terms

Eye on the Trends: How technology will be embedded in services and products, and that major trends such as mobility, cloud, web services, collaboration, analytics, etc. all really lock in together

]]> http://www.metisstrategy.com/interview/susan-cramm-2/feed/ 0 In this interview, Susan Cramm, Founder and President of Valuedance, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: In this interview, Susan Cramm, Founder and President of Valuedance, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: Susan's perspectives concerning the potential of the role of CIO How IT is an enterprise asset and should be managed as such, and how organizations have the IT capabilities they deserve Susan's book 8 Things We Hate About IT: How to Move Beyond the Frustrations to Form a New Partnership with IT, and the value it provides How IT leaders need to communicate costs and value in business terms Eye on the Trends: How technology will be embedded in services and products, and that major trends such as mobility, cloud, web services, collaboration, analytics, etc. all really lock in together Metis Strategy's Forum on World Class IT clean 25:28 http://www.metisstrategy.com/interview/dee-waddell/ http://www.metisstrategy.com/interview/dee-waddell/#comments Mon, 02 Jul 2012 14:30:59 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2150

How Amtrak differs from other travel organizations

Amtrak's new eTicketing initiative improves the customer experience and optimizes internal processes

Amtrak IT evolving to focus on the business and deliver business value

The recent development of a Project Management Office and an Enterprise Architecture Group

The creation of Amtrak's corporate strategy through a series of working sessions and collaborative efforts

Eye on the Trends: Mobility and how it can drive innovations, cloud computing and the cost benefits it offers, as well as social media and collaboration technologies, and how they can help reduce silos within an organization

]]> http://www.metisstrategy.com/interview/dee-waddell/feed/ 0 In this interview, Dee Waddell, Acting Chief Information Officer of Amtrak, discusses World Class IT principle three, Project & Portfolio Management, and principle four, IT-Business Partnerships with Metis Strategy. In this interview, Dee Waddell, Acting Chief Information Officer of Amtrak, discusses World Class IT principle three, Project & Portfolio Management, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include: How Amtrak differs from other travel organizations Amtrak's new eTicketing initiative improves the customer experience and optimizes internal processes Amtrak IT evolving to focus on the business and deliver business value The recent development of a Project Management Office and an Enterprise Architecture Group The creation of Amtrak's corporate strategy through a series of working sessions and collaborative efforts Eye on the Trends: Mobility and how it can drive innovations, cloud computing and the cost benefits it offers, as well as social media and collaboration technologies, and how they can help reduce silos within an organization Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/interview/michael-blake/ http://www.metisstrategy.com/interview/michael-blake/#comments Mon, 18 Jun 2012 12:30:16 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2145

Michael's role in the organization and his major goals

IT's growing role in the hospitality industry

Creating an ecosystem of partners that allows Hyatt to align with leading edge product offerings

The shift in skills as a result of forming the ecosystem of partners, with a greater emphasis on business analysis and vendor management

Eye on the Trends: Cloud computing and how it can help Hyatt capture economies of scale, despite having fewer properties than their main competitors. Mobility and how it can bring capabilities that ultimately improves the customer experience

]]> http://www.metisstrategy.com/interview/michael-blake/feed/ 0 In this interview, Michael Blake, Chief Information Officer of Hyatt Hotels Corporation, discusses World Class IT principle two, Infrastructure, principle four, IT-Business Partnerships, and principle five, External Partnerships with Metis Strategy. In this interview, Michael Blake, Chief Information Officer of Hyatt Hotels Corporation, discusses World Class IT principle two, Infrastructure, principle four, IT-Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include: Michael's role in the organization and his major goals IT's growing role in the hospitality industry Creating an ecosystem of partners that allows Hyatt to align with leading edge product offerings The shift in skills as a result of forming the ecosystem of partners, with a greater emphasis on business analysis and vendor management Eye on the Trends: Cloud computing and how it can help Hyatt capture economies of scale, despite having fewer properties than their main competitors. Mobility and how it can bring capabilities that ultimately improves the customer experience Metis Strategy's Forum on World Class IT clean 24:53 http://www.metisstrategy.com/skills-for-the-cio-class-of-2015-peter-high-featured-in-cio-article/ http://www.metisstrategy.com/skills-for-the-cio-class-of-2015-peter-high-featured-in-cio-article/#comments Mon, 11 Jun 2012 12:30:34 +0000 Metis Strategy http://www.metisstrategy.com/?p=2139 Peter High speaks with Martha Heller, president of a CIO and senior IT executive recruiting firm, for her article in CIO IT management is changing. Here are some of the types of experience and knowledge that companies will be looking for in their CIOs.]]> http://www.metisstrategy.com/skills-for-the-cio-class-of-2015-peter-high-featured-in-cio-article/feed/ 0 http://www.metisstrategy.com/interview/john-bowden-3/ http://www.metisstrategy.com/interview/john-bowden-3/#comments Mon, 04 Jun 2012 12:30:27 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2129

John's role in the organization and how Lifetime Products keeps technology on the leading edge

Lifetime Products' Global IT team, and the "follow the sun" process they employ

How certain portions of marketing report to IT, and the advantages this relationship entails

Lifetime Products' practice of limiting vendors to create a simple, cost effective, and standardized environment

Eye on the trends: Mobility and business intelligence, and how the business intelligence environment can be extended to mobile devices so that employees can make quicker decisions from wherever they are

]]> http://www.metisstrategy.com/interview/john-bowden-3/feed/ 0 In this interview, John Bowden, Chief Information Officer and Vice President of IT of Lifetime Products, discusses World Class IT principle two, Infrastructure, principle three, Project & Portfolio Management, principle four, IT-Business Partnerships, In this interview, John Bowden, Chief Information Officer and Vice President of IT of Lifetime Products, discusses World Class IT principle two, Infrastructure, principle three, Project & Portfolio Management, principle four, IT-Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include: John's role in the organization and how Lifetime Products keeps technology on the leading edge Lifetime Products' Global IT team, and the "follow the sun" process they employ How certain portions of marketing report to IT, and the advantages this relationship entails Lifetime Products' practice of limiting vendors to create a simple, cost effective, and standardized environment Eye on the trends: Mobility and business intelligence, and how the business intelligence environment can be extended to mobile devices so that employees can make quicker decisions from wherever they are Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/interview/michael-skaff/ http://www.metisstrategy.com/interview/michael-skaff/#comments Mon, 21 May 2012 12:30:55 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2030

The San Francisco Symphony's use of technology over its history and how it strives to stay on the cutting edge

The internal and external use of mobile, and how it ties into social networking

How employees' passion for music has enabled innovation within the organization

The rise of business intelligence in non-profit organizations, and how it particularly helps organizations that sell tickets

Eye on the trends: Mobile technology and how it facilitates engagement with patrons, predictive analytics and its ability to help drive revenue, as well as social media and how it facilitates the social aspect of a naturally social experience

]]> http://www.metisstrategy.com/interview/michael-skaff/feed/ 0 In this interview, Michael Skaff, Chief Information Officer of The San Francisco Symphony, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. In this interview, Michael Skaff, Chief Information Officer of The San Francisco Symphony, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: The San Francisco Symphony's use of technology over its history and how it strives to stay on the cutting edge The internal and external use of mobile, and how it ties into social networking How employees' passion for music has enabled innovation within the organization The rise of business intelligence in non-profit organizations, and how it particularly helps organizations that sell tickets Eye on the trends: Mobile technology and how it facilitates engagement with patrons, predictive analytics and its ability to help drive revenue, as well as social media and how it facilitates the social aspect of a naturally social experience Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/forum-on-world-class-it-analysis-it-trends-shift-from-2010-to-2011/ http://www.metisstrategy.com/forum-on-world-class-it-analysis-it-trends-shift-from-2010-to-2011/#comments Mon, 14 May 2012 12:30:47 +0000 Metis Strategy http://www.metisstrategy.com/?p=2038 Kalhan Koul, Metis Strategy Associate, analyzes the shift in trends highlighted by participants in The Forum on World Class IT As the pace of technology progresses rapidly, it has become vital for CIOs and IT leaders to keep an eye out for transformative technologies that help increase efficiency, drive revenue, and more. Thus, since 2010, we have asked interviewees on Metis Strategy’s Forum on World Class IT podcast series to provide their thoughts on upcoming trends in IT; our team has tracked the results and elucidated several interesting patterns, some of which will be highlighted in this paper.]]> http://www.metisstrategy.com/forum-on-world-class-it-analysis-it-trends-shift-from-2010-to-2011/feed/ 0 http://www.metisstrategy.com/interview/arthur-m-langer/ http://www.metisstrategy.com/interview/arthur-m-langer/#comments Mon, 07 May 2012 12:30:20 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=2009

How the CIO role is evolving to become more strategic

The importance of articulating complex IT concepts in business terms to facilitate collaboration with the business

How IT can be categorized as drivers and support, with the latter a target for outsourcing

The origins of Workforce Opportunity Services and how they help major corporations fulfill their needs

The process by which Workforce Opportunity Services supplies talent to corporations

Eye on the trends: The increased role of IT as technology develops as a competitive advantage

]]> http://www.metisstrategy.com/interview/arthur-m-langer/feed/ 0 In this interview, Arthur Langer, Chairman and Founder of Workforce Opportunity Services, a nonprofit charitable organization that helps companies build strong talent pipelines through unique work-study programs, discusses World Class IT principle one, In this interview, Arthur Langer, Chairman and Founder of Workforce Opportunity Services, a nonprofit charitable organization that helps companies build strong talent pipelines through unique work-study programs, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: How the CIO role is evolving to become more strategic The importance of articulating complex IT concepts in business terms to facilitate collaboration with the business How IT can be categorized as drivers and support, with the latter a target for outsourcing The origins of Workforce Opportunity Services and how they help major corporations fulfill their needs The process by which Workforce Opportunity Services supplies talent to corporations Eye on the trends: The increased role of IT as technology develops as a competitive advantage Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/business-innovation-through-it-red-robin-case-study-video-with-ubm-channel/ http://www.metisstrategy.com/business-innovation-through-it-red-robin-case-study-video-with-ubm-channel/#comments Tue, 01 May 2012 12:30:53 +0000 Metis Strategy http://www.metisstrategy.com/?p=2001 Video Recap of a Case Study on Red Robin's IT-led Business Innovation Peter High, president of Metis Strategy and author of World Class IT: Why Businesses Succeed When IT Triumphs speaks at XChange Event's MES Regional in San Francisco, CA. In this video with UBM Channel, he re-caps his CIO IT innovation workshop session on Red Robin.]]> http://www.metisstrategy.com/business-innovation-through-it-red-robin-case-study-video-with-ubm-channel/feed/ 0 http://www.metisstrategy.com/6-must-have-skills-for-aspiring-cios-peter-high-featured-in-article-in-information-week/ http://www.metisstrategy.com/6-must-have-skills-for-aspiring-cios-peter-high-featured-in-article-in-information-week/#comments Wed, 25 Apr 2012 12:30:28 +0000 Metis Strategy http://www.metisstrategy.com/?p=2015 Peter High provides an interview to InformationWeek on important CIO skills Not everybody is cut out to be a CIO. Consider these six elements that help shape a successful chief information officer.]]> http://www.metisstrategy.com/6-must-have-skills-for-aspiring-cios-peter-high-featured-in-article-in-information-week/feed/ 0 http://www.metisstrategy.com/interview/dan-fallon/ http://www.metisstrategy.com/interview/dan-fallon/#comments Mon, 23 Apr 2012 12:30:08 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1987

Dan's role in facilitating how technology is leveraged within IT and across the business

IT's broad view of the business enabling IT to see opportunities for integration

The demarcation between business strategy and IT strategy

How the culture of collaboration acts as a foundation for a culture of innovation

Eye on the trends: IT teaming with the business to achieve specific results through Centers of Excellence, the consumerization of IT and how it has helped accelerate the advancement of IT, location-based services and how it ties to Big Data, and the use of bio-informatics

]]> http://www.metisstrategy.com/interview/dan-fallon/feed/ 0 In this interview, Dan Fallon, Vice President and Chief Technology Officer of Navistar, a $14 billion truck and engine manufacturer, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. In this interview, Dan Fallon, Vice President and Chief Technology Officer of Navistar, a $14 billion truck and engine manufacturer, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: Dan's role in facilitating how technology is leveraged within IT and across the business IT's broad view of the business enabling IT to see opportunities for integration The demarcation between business strategy and IT strategy How the culture of collaboration acts as a foundation for a culture of innovation Eye on the trends: IT teaming with the business to achieve specific results through Centers of Excellence, the consumerization of IT and how it has helped accelerate the advancement of IT, location-based services and how it ties to Big Data, and the use of bio-informatics Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/the-morning-download-cios-get-no-respect-peter-high-featured-in-wall-street-journal-article/ http://www.metisstrategy.com/the-morning-download-cios-get-no-respect-peter-high-featured-in-wall-street-journal-article/#comments Tue, 17 Apr 2012 14:36:01 +0000 Metis Strategy http://www.metisstrategy.com/?p=1990 Peter High reflects on a recent study revealing CIOs do not get as much respect in the C-suite Peter High, President of Metis Strategy, was featured in the Wall Street Journal's CIO Report, in an article reacting to a recent Gartner study that suggests CIOs are not viewed as strategic advisors among their C-suite colleagues.]]> http://www.metisstrategy.com/the-morning-download-cios-get-no-respect-peter-high-featured-in-wall-street-journal-article/feed/ 0 http://www.metisstrategy.com/interview/david-mccue/ http://www.metisstrategy.com/interview/david-mccue/#comments Mon, 09 Apr 2012 12:30:28 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1960

David's role and responsibilities as Global CIO and Corporate Vice President

CSC's three-legged approach to global governance

Standardizing around process, not technology, and deploying global solutions

Methods for effective best practice sharing

Approaching the role of CIO from a business perspective

Eye on the trends: Mobility, and how it enables individuals to be able to do anything, anytime and anywhere; analytics that enable seeing data in large amounts, and how it enables near real-time answers to business queries; and the importance of security in terms of protecting intellectual property so as to maintain a competitive advantage

]]> http://www.metisstrategy.com/interview/david-mccue/feed/ 0 In this interview, David McCue, Chief Information Officer of Computer Science Corporation (CSC), a $16 billion provider of information technology and professional services to governments and commercial enterprises. discusses World Class IT principle two, In this interview, David McCue, Chief Information Officer of Computer Science Corporation (CSC), a $16 billion provider of information technology and professional services to governments and commercial enterprises. discusses World Class IT principle two, Infrastructure, principle three, Project Portfolio Management, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: David's role and responsibilities as Global CIO and Corporate Vice President CSC's three-legged approach to global governance Standardizing around process, not technology, and deploying global solutions Methods for effective best practice sharing Approaching the role of CIO from a business perspective Eye on the trends: Mobility, and how it enables individuals to be able to do anything, anytime and anywhere; analytics that enable seeing data in large amounts, and how it enables near real-time answers to business queries; and the importance of security in terms of protecting intellectual property so as to maintain a competitive advantage Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/chief-innovation-officers-the-growth-of-the-other-cio-peter-high-wall-street-journal-article/ http://www.metisstrategy.com/chief-innovation-officers-the-growth-of-the-other-cio-peter-high-wall-street-journal-article/#comments Tue, 03 Apr 2012 19:29:30 +0000 Metis Strategy http://www.metisstrategy.com/?p=1962 Peter High featured in the Wall Street Journal's CIO Journal Peter High, President of Metis Strategy, was featured in the Wall Street Journal's CIO Report, in an article exploring the growing trend of Chief Innovation Officers in the corporate structure, and the need for clear direction and strategy to empower the role beyond just a title.]]> http://www.metisstrategy.com/chief-innovation-officers-the-growth-of-the-other-cio-peter-high-wall-street-journal-article/feed/ 0 http://www.metisstrategy.com/interview/curt-edge/ http://www.metisstrategy.com/interview/curt-edge/#comments Mon, 26 Mar 2012 12:30:29 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1950

Enabling the rapidly changing publishing world through IT

IT governance in a Church

Enhancing IT-business empathy and interactions

Freeing up bandwidth for strategic focus through commoditizing a cloud infrastructure

Eye on the trends: The exciting progress and potential of cloud computing and how the First Church of Christ, Scientist has already reaped tremendous benefit from cloud computing

]]> http://www.metisstrategy.com/interview/curt-edge/feed/ 0 In this interview, Curt Edge, Chief Information Officer of The First Church of Christ, Scientist, and Christian Science Publishing Society discusses World Class IT principle one, People, principle two, Infrastructure, principle three, In this interview, Curt Edge, Chief Information Officer of The First Church of Christ, Scientist, and Christian Science Publishing Society discusses World Class IT principle one, People, principle two, Infrastructure, principle three, Project Portfolio Management, principle four, IT-Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: Enabling the rapidly changing publishing world through IT IT governance in a Church Enhancing IT-business empathy and interactions Freeing up bandwidth for strategic focus through commoditizing a cloud infrastructure Eye on the trends: The exciting progress and potential of cloud computing and how the First Church of Christ, Scientist has already reaped tremendous benefit from cloud computing Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/interview/patrick-thompson/ http://www.metisstrategy.com/interview/patrick-thompson/#comments Mon, 12 Mar 2012 12:30:18 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1900

How broader responsibilities enable elimination of inefficiencies and departmental silos

The unique role of a Business Systems Analyst

The importance of integrating IT infrastructure during M&A

ROI-driven IT investments and partnerships with Finance

Eye on the trends: Mobile agility and computing as it pertains to enabling clinicians in the field, and collaboration technologies as it relates to supporting the continual care of Amedisys’ patients

]]> http://www.metisstrategy.com/interview/patrick-thompson/feed/ 0 In this interview, Patrick Thompson, Executive Vice President of Administration and Chief Information Officer of Amedisys, a $1.5 billion dollar healthcare company that provides home health and hospice services, discusses World Class IT principle one, In this interview, Patrick Thompson, Executive Vice President of Administration and Chief Information Officer of Amedisys, a $1.5 billion dollar healthcare company that provides home health and hospice services, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: How broader responsibilities enable elimination of inefficiencies and departmental silos The unique role of a Business Systems Analyst The importance of integrating IT infrastructure during M&A ROI-driven IT investments and partnerships with Finance Eye on the trends: Mobile agility and computing as it pertains to enabling clinicians in the field, and collaboration technologies as it relates to supporting the continual care of Amedisys’ patients Metis Strategy's Forum on World Class IT clean 22:04 http://www.metisstrategy.com/cios-can-be-chief-innovation-officers-too-article-in-cio/ http://www.metisstrategy.com/cios-can-be-chief-innovation-officers-too-article-in-cio/#comments Mon, 05 Mar 2012 13:30:06 +0000 Metis Strategy http://www.metisstrategy.com/?p=1944 Peter High writes an article about the synergy of technology and innovation leadership for CIO Call it “CIO squared.” Companies are tapping savvy execs to handle two complementary roles at the same time: chief information officer and chief innovation officer.]]> http://www.metisstrategy.com/cios-can-be-chief-innovation-officers-too-article-in-cio/feed/ 0 http://www.metisstrategy.com/world-class-it-in-a-services-world-peter-high-interviewed-in-smart-enterprize-magazine/ http://www.metisstrategy.com/world-class-it-in-a-services-world-peter-high-interviewed-in-smart-enterprize-magazine/#comments Thu, 01 Mar 2012 13:30:53 +0000 Metis Strategy http://www.metisstrategy.com/?p=1904 Peter High speaks with Smart Enterprise Magazine, an exchange of peer strategies and resources for IT Executives With Everything as a Service, CIOS need a new recipe for success]]> http://www.metisstrategy.com/world-class-it-in-a-services-world-peter-high-interviewed-in-smart-enterprize-magazine/feed/ 0 http://www.metisstrategy.com/interview/lyn-mcdermid/ http://www.metisstrategy.com/interview/lyn-mcdermid/#comments Mon, 27 Feb 2012 13:00:51 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1876

How a long tenured CIO can focus on the long-term

Using analogous industries for inspiration

Overcoming common cultural and communication challenges in IT

Enabling the "Smart Grid" through IT

Eye on the trends: Enabling the mobile user experience, and building a trusting relationship with customers through more proactive and intuitive customer relationship technology

]]> http://www.metisstrategy.com/interview/lyn-mcdermid/feed/ 0 In this interview, Lyn McDermid, Senior Vice President and Chief Information Officer of Dominion Resources, a $14 billion electric utility, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, In this interview, Lyn McDermid, Senior Vice President and Chief Information Officer of Dominion Resources, a $14 billion electric utility, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: How a long tenured CIO can focus on the long-term Using analogous industries for inspiration Overcoming common cultural and communication challenges in IT Enabling the "Smart Grid" through IT Eye on the trends: Enabling the mobile user experience, and building a trusting relationship with customers through more proactive and intuitive customer relationship technology Metis Strategy's Forum on World Class IT clean 22:11 http://www.metisstrategy.com/inside-qualcomms-integrated-it-infrastructure-article-in-cio-insight/ http://www.metisstrategy.com/inside-qualcomms-integrated-it-infrastructure-article-in-cio-insight/#comments Thu, 23 Feb 2012 23:21:19 +0000 Metis Strategy http://www.metisstrategy.com/?p=1879 Peter High conducts a Q&A for CIO Insight Norm Fjeldheim, Qualcomm’s SVP and CIO, shares his views on the company’s approach to “everything as a service” (XaaS), the rationale for choosing this strategy, the challenges he met along the way and the value he has garnered for his company.]]> http://www.metisstrategy.com/inside-qualcomms-integrated-it-infrastructure-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/interview/tom-murphy/ http://www.metisstrategy.com/interview/tom-murphy/#comments Mon, 13 Feb 2012 13:00:40 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1860

Lessons learned from the world's broads SAP implementation

Being ahead of the technology curve to remain relevant

High-priority skills to recruit for in IT

AmerisourceBergen's near-term priorities

Eye on the trends: The relief brought on by “bring your own device” to get IT out of the device game, cloud computing, and how “gamification” can be used to apply gaming concepts into the work environment in order to improve adoption and use of new technology

]]> http://www.metisstrategy.com/interview/tom-murphy/feed/ 0 In this interview, Tom Murphy, the Senior Vice President and Chief Information Officer of AmerisourceBergen, an $80 billion pharmaceutical services provider, discusses World Class IT principle one, People, principle three, In this interview, Tom Murphy, the Senior Vice President and Chief Information Officer of AmerisourceBergen, an $80 billion pharmaceutical services provider, discusses World Class IT principle one, People, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: Lessons learned from the world's broads SAP implementation Being ahead of the technology curve to remain relevant High-priority skills to recruit for in IT AmerisourceBergen's near-term priorities Eye on the trends: The relief brought on by “bring your own device” to get IT out of the device game, cloud computing, and how “gamification” can be used to apply gaming concepts into the work environment in order to improve adoption and use of new technology Metis Strategy's Forum on World Class IT clean 27:48 http://www.metisstrategy.com/interview/ms-krishnan/ http://www.metisstrategy.com/interview/ms-krishnan/#comments Mon, 30 Jan 2012 13:00:02 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1865

Challenges to the average CIO being innovative

Fostering innovation through sharpening business acumen

Creating a culture of innovation that balances experimentation and governance

Recruiting IT professionals with a curiosity for business and technology

Dangers of relying on a single group to drive innovation

Eye on the trends: Cloud based architecture and systems providing the “democratization of capabilities” for small and medium- sized businesses, and the organization’s ability to understand the talent they have through the lens of the ecosystem in which they operate

]]> http://www.metisstrategy.com/interview/ms-krishnan/feed/ 0 In this interview, M.S. Krishnan, the Joseph Handleman Professor of Information Systems and Innovation and Professor of Business Information Technology at the Ross School of Business of the University of Michigan, discusses World Class IT principle one, In this interview, M.S. Krishnan, the Joseph Handleman Professor of Information Systems and Innovation and Professor of Business Information Technology at the Ross School of Business of the University of Michigan, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: Challenges to the average CIO being innovative Fostering innovation through sharpening business acumen Creating a culture of innovation that balances experimentation and governance Recruiting IT professionals with a curiosity for business and technology Dangers of relying on a single group to drive innovation Eye on the trends: Cloud based architecture and systems providing the “democratization of capabilities” for small and medium- sized businesses, and the organization’s ability to understand the talent they have through the lens of the ecosystem in which they operate Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/interview/david-johns/ http://www.metisstrategy.com/interview/david-johns/#comments Mon, 16 Jan 2012 13:00:38 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1858

Leveraging shared services at Owens Corning

Global outsourcing for scalability, expertise, and cost control

IT's emphasis on driving revenue

The "Bring Your Own Device" policy at Owens Corning

Innovation from the global IT team and increasingly tech-savvy workforce

Eye on the trends: How virtualization and cloud computing enable mobility, drive cost savings, and expedite deployment capabilities; the productivity gains from video; and consumerization of IT and David’s prediction that IT may eventually no longer provide devices to a company’s employees

]]> http://www.metisstrategy.com/interview/david-johns/feed/ 0 In this interview, David Johns, the Senior Vice President and Chief Information Officer of Owens Corning, a world leader in building materials and composite systems and solutions, discusses World Class IT principle two, Infrastructure, principle three, In this interview, David Johns, the Senior Vice President and Chief Information Officer of Owens Corning, a world leader in building materials and composite systems and solutions, discusses World Class IT principle two, Infrastructure, principle three, Project and Portfolio Management, principle four, IT-Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include: Leveraging shared services at Owens Corning Global outsourcing for scalability, expertise, and cost control IT's emphasis on driving revenue The "Bring Your Own Device" policy at Owens Corning Innovation from the global IT team and increasingly tech-savvy workforce Eye on the trends: How virtualization and cloud computing enable mobility, drive cost savings, and expedite deployment capabilities; the productivity gains from video; and consumerization of IT and David’s prediction that IT may eventually no longer provide devices to a company’s employees Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/interview/jim-knight/ http://www.metisstrategy.com/interview/jim-knight/#comments Tue, 03 Jan 2012 13:00:02 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1834

Technology in the competitive arms race

Collaboration in a Global CIO governance structure

The enterprise PMO's ability to facilitate consistent delivery

IT's stabilizing value in uncertain economic times

The importance of establishing business intimacy

Eye on the trends: Three major disruptive technologies- portable devices with enhanced functionality and performance to enable the workforce, big data and the potential for analytics to drive critical business decisions, and cloud computing and its ability to facilitate faster market entry

]]> http://www.metisstrategy.com/interview/jim-knight/feed/ 0 In this interview, Jim Knight, EVP & Global Chief Information Officer of Chubb & Son, a global property and casualty insurance company, discusses principle three, Project and Portfolio Management, principle four, IT-Business Partnerships, In this interview, Jim Knight, EVP & Global Chief Information Officer of Chubb & Son, a global property and casualty insurance company, discusses principle three, Project and Portfolio Management, principle four, IT-Business Partnerships, and principle five, External Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: Technology in the competitive arms race Collaboration in a Global CIO governance structure The enterprise PMO's ability to facilitate consistent delivery IT's stabilizing value in uncertain economic times The importance of establishing business intimacy Eye on the trends: Three major disruptive technologies- portable devices with enhanced functionality and performance to enable the workforce, big data and the potential for analytics to drive critical business decisions, and cloud computing and its ability to facilitate faster market entry Metis Strategy's Forum on World Class IT clean 16:11 http://www.metisstrategy.com/should-the-cio-run-hr-too-article-in-cio-insight/ http://www.metisstrategy.com/should-the-cio-run-hr-too-article-in-cio-insight/#comments Mon, 26 Dec 2011 14:00:03 +0000 Metis Strategy http://www.metisstrategy.com/?p=1818 Peter High writes an article for CIO Insight on Ameristar Casino's dual SVP of IT and HR Rarely have IT and HR been led by the same individual. But similarities between these departments, combined with the need to think creatively about each, has caused some progressive companies to consider this combined role. Sheleen Quish is, perhaps, the most prominent example of this. After leading IT departments at Unitrin and U.S. Can, among other companies, she joined Ameristar Casinos as CIO in early 2007 and soon took added responsibility for the HR department. Here’s what she learned about managing this dual role.]]> http://www.metisstrategy.com/should-the-cio-run-hr-too-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/interview/carl-wilson/ http://www.metisstrategy.com/interview/carl-wilson/#comments Mon, 19 Dec 2011 13:00:42 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1821

How to cultivate an environment of success around you in order to progress in one’s career

The value of meaningful evaluations and cross-functional learning opportunities

How to reach the strategy-setting table as CIO

Taking data and information and turning it into knowledge

Eye on the trends: Consumerization of IT, the convergence of business and technology processes, the potential of mobility, and the criticality of analytics in the growth of corporations

]]> http://www.metisstrategy.com/interview/carl-wilson/feed/ 0 In this interview, Carl Wilson, Former Chief Information Officer of Marriott International, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: In this interview, Carl Wilson, Former Chief Information Officer of Marriott International, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: How to cultivate an environment of success around you in order to progress in one’s career The value of meaningful evaluations and cross-functional learning opportunities How to reach the strategy-setting table as CIO Taking data and information and turning it into knowledge Eye on the trends: Consumerization of IT, the convergence of business and technology processes, the potential of mobility, and the criticality of analytics in the growth of corporations Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/federated-cloud-strategies-what-cios-need-to-know-article-in-cio-com/ http://www.metisstrategy.com/federated-cloud-strategies-what-cios-need-to-know-article-in-cio-com/#comments Fri, 16 Dec 2011 00:49:32 +0000 Metis Strategy http://www.metisstrategy.com/?p=1811 Peter High comments on federated cloud strategies in a CIO.com article As cloud computing adoption skyrockets and business functions increasingly look to external cloud providers to provision IT services, CIOs need to consider federated cloud strategies to integrate and manage this mixed bag of cloud computing environments.]]> http://www.metisstrategy.com/federated-cloud-strategies-what-cios-need-to-know-article-in-cio-com/feed/ 0 http://www.metisstrategy.com/interview/june-drewry/ http://www.metisstrategy.com/interview/june-drewry/#comments Mon, 05 Dec 2011 13:00:02 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1803

First steps when becoming a global CIO

The need for careful decisions on standardization and centralization with a dilligent exceptions process

The value of focusing more on streamlining architecture, reuse, data sharing, and portfolio management

The usefulness of an Office of the CIO

Pushing leaders to operate at a level higher than one's position

Eye on the trends: Ubiquitous access to data, consumerization of IT and the empowerment and pressure from executives outside of IT that is creates, the balance of leveraging cloud computing and maintain a secure environment, and the emerging ability to turn big data into information

]]> http://www.metisstrategy.com/interview/june-drewry/feed/ 0 In this interview, June Drewry, Former Global Chief Information Officer of Chubb Insurance and Aon Corporation, discusses principle one, People, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships, In this interview, June Drewry, Former Global Chief Information Officer of Chubb Insurance and Aon Corporation, discusses principle one, People, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: First steps when becoming a global CIO The need for careful decisions on standardization and centralization with a dilligent exceptions process The value of focusing more on streamlining architecture, reuse, data sharing, and portfolio management The usefulness of an Office of the CIO Pushing leaders to operate at a level higher than one's position Eye on the trends: Ubiquitous access to data, consumerization of IT and the empowerment and pressure from executives outside of IT that is creates, the balance of leveraging cloud computing and maintain a secure environment, and the emerging ability to turn big data into information Metis Strategy's Forum on World Class IT clean 37:38 http://www.metisstrategy.com/interview/bruce-leidal/ http://www.metisstrategy.com/interview/bruce-leidal/#comments Mon, 21 Nov 2011 13:00:09 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1798

Reducing IT spend as a portion of revenue to an aggressive target

Rationalizing expenditures as value creating or sustaining

Using "relationship managers" as liaisons between IT and business partners

Constant internal analysis of business relationships and IT operations to ensure excellence

Enabling all "smart devices" through its IT infrastructure and policies

Eye on the trends: supporting any “smart device” in the workplace and the consumerization of IT, the power of cloud computing solutions integration, the focus on leveraging analytics through the cloud, and leveraging social media to bolster sales and marketing efforts

]]> http://www.metisstrategy.com/interview/bruce-leidal/feed/ 0 In this interview, Bruce Leidal, Chief Information Officer of Carestream Health, a worldwide provider of dental and medical imaging systems and healthcare IT solutions, discusses principle two, Infrastructure, and principle four, In this interview, Bruce Leidal, Chief Information Officer of Carestream Health, a worldwide provider of dental and medical imaging systems and healthcare IT solutions, discusses principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: Reducing IT spend as a portion of revenue to an aggressive target Rationalizing expenditures as value creating or sustaining Using "relationship managers" as liaisons between IT and business partners Constant internal analysis of business relationships and IT operations to ensure excellence Enabling all "smart devices" through its IT infrastructure and policies Eye on the trends: supporting any “smart device” in the workplace and the consumerization of IT, the power of cloud computing solutions integration, the focus on leveraging analytics through the cloud, and leveraging social media to bolster sales and marketing efforts Metis Strategy's Forum on World Class IT clean 28:53 http://www.metisstrategy.com/interview/ken-venner/ http://www.metisstrategy.com/interview/ken-venner/#comments Mon, 07 Nov 2011 13:00:28 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1781

Making IT “like air”- there and ready to use in plenty, without the need to think about it

The challenge and blessing of working with such a large percentage of technically savvy stakeholders

Ken’s “walk-crawl-run” approach to collaboratively prototyping solutions to demonstrate value

Being “stractical”: maintain the balance between strategic and tactical

Broadcom’s acquisitive nature and how IT enables successful transactions

Eye on the trends: Consumerization of IT relevance for CIOs, video for content delivery and collaboration, IT professionals getting out of the infrastructure business, and how IT security is under-emphasized

]]> http://www.metisstrategy.com/interview/ken-venner/feed/ 0 In this interview, Ken Venner, Executive Vice President, Corporate Services and Chief Information Officer of Broadcom, a designer and developer of semiconductors for wired and wireless communications, discusses principle four, IT-Business Partnerships, In this interview, Ken Venner, Executive Vice President, Corporate Services and Chief Information Officer of Broadcom, a designer and developer of semiconductors for wired and wireless communications, discusses principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: Making IT “like air”- there and ready to use in plenty, without the need to think about it The challenge and blessing of working with such a large percentage of technically savvy stakeholders Ken’s “walk-crawl-run” approach to collaboratively prototyping solutions to demonstrate value Being “stractical”: maintain the balance between strategic and tactical Broadcom’s acquisitive nature and how IT enables successful transactions Eye on the trends: Consumerization of IT relevance for CIOs, video for content delivery and collaboration, IT professionals getting out of the infrastructure business, and how IT security is under-emphasized Metis Strategy's Forum on World Class IT clean 25:47 http://www.metisstrategy.com/mckessons-randy-spratt-where-it-nirvana-meets-business-nirvana-article-in-cio-insight/ http://www.metisstrategy.com/mckessons-randy-spratt-where-it-nirvana-meets-business-nirvana-article-in-cio-insight/#comments Mon, 31 Oct 2011 12:00:30 +0000 Metis Strategy http://www.metisstrategy.com/?p=1783 Peter High Discusses the Secrets to Managing the Growth vs. Cost Control Pendulum with the Innovative IT leader of a $112 Billion Health Company In this one-on-one Q&A, Randy Spratt, McKesson Corporation's CIO and CTO tells Peter High: "In my mind, business Nirvana is top-line growth. IT Nirvana is making everything the same, efficient, secure, leveraging economies of scale. In this scenario, IT controls things to a greater extent. In [too] many organizations, there is a pendulum that swings between these two scenarios, between Business Nirvana and IT Nirvana, never quite reaching either side before the momentum shifts in the other direction."]]> http://www.metisstrategy.com/mckessons-randy-spratt-where-it-nirvana-meets-business-nirvana-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/interview/norm-fjeldheim/ http://www.metisstrategy.com/interview/norm-fjeldheim/#comments Mon, 24 Oct 2011 12:00:06 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1697

How the CIO role and IT fit into a very technical company

Qualcomm IT's priorities

Norm's long-term strategic mindset that is enable by a long tenure

Not outsourcing IT and still capturing equal efficiencies

Hiring and training for a balanced business-IT skill set

Eye on the trends: Software as a Service (SaaS) and its ability to change the cost structure and operations of IT; the influence of the Consumerization of IT and the reality of intuitive user experience outweighing the value of increased functionality; and Cloud Computing and how through diligent management Qualcomm has been able to reach equal internal cost efficiencies to third party providers such as Amazon

]]> http://www.metisstrategy.com/interview/norm-fjeldheim/feed/ 0 In this interview, Norm Fjeldheim, Senior Vice President and Chief Information Officer of Qualcomm discusses principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. In this interview, Norm Fjeldheim, Senior Vice President and Chief Information Officer of Qualcomm discusses principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: How the CIO role and IT fit into a very technical company Qualcomm IT's priorities Norm's long-term strategic mindset that is enable by a long tenure Not outsourcing IT and still capturing equal efficiencies Hiring and training for a balanced business-IT skill set Eye on the trends: Software as a Service (SaaS) and its ability to change the cost structure and operations of IT; the influence of the Consumerization of IT and the reality of intuitive user experience outweighing the value of increased functionality; and Cloud Computing and how through diligent management Qualcomm has been able to reach equal internal cost efficiencies to third party providers such as Amazon Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/five-rules-for-hiring-the-right-cio-world-class-it-mentioned-in-cfo-article/ http://www.metisstrategy.com/five-rules-for-hiring-the-right-cio-world-class-it-mentioned-in-cfo-article/#comments Thu, 20 Oct 2011 12:00:45 +0000 Metis Strategy http://www.metisstrategy.com/?p=1762 Esteemed IT Journalist and CIO Placement Specialist Mentions World Class IT Sooner or later, you'll need to hire a new CIO. Here's how you should proceed.]]> http://www.metisstrategy.com/five-rules-for-hiring-the-right-cio-world-class-it-mentioned-in-cfo-article/feed/ 0 http://www.metisstrategy.com/the-changing-role-of-the-cio-video-interview-from-the-midsize-enterprise-summit-west-conference/ http://www.metisstrategy.com/the-changing-role-of-the-cio-video-interview-from-the-midsize-enterprise-summit-west-conference/#comments Mon, 17 Oct 2011 13:00:24 +0000 Metis Strategy http://www.metisstrategy.com/?p=1701 Peter High talks about the changing role of the CIO During the Midsize Enterprise Summit West Conference in Huntingon Beach, California, Peter High, President of Metis Strategy, conducted a video interview with organizers of the event on the changing role of the CIO.]]> http://www.metisstrategy.com/the-changing-role-of-the-cio-video-interview-from-the-midsize-enterprise-summit-west-conference/feed/ 0 http://www.metisstrategy.com/interview/charlie-feld-special-series-part-2-of-2-2/ http://www.metisstrategy.com/interview/charlie-feld-special-series-part-2-of-2-2/#comments Mon, 10 Oct 2011 12:00:35 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1688

His book, Blind Spot IT, and his framework for IT-lead business transformation: Why, What, How, and Who?

Change management within IT and the broader scope of a business

The imperative of the CIO to proactively advocate for IT's value contribution

Eye on the trends: The ability to create a "fabric of integration" that allows IT departments to react to an event and integrate in motion and in memory, without the contingency of ripping out and replacing legacy systems

]]> http://www.metisstrategy.com/interview/charlie-feld-special-series-part-2-of-2-2/feed/ 0 In this special series part 2 interview, Charlie Feld, Founder and CEO of The Feld Group, an IT leadership development firm, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. In this special series part 2 interview, Charlie Feld, Founder and CEO of The Feld Group, an IT leadership development firm, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: His book, Blind Spot IT, and his framework for IT-lead business transformation: Why, What, How, and Who? Change management within IT and the broader scope of a business The imperative of the CIO to proactively advocate for IT's value contribution Eye on the trends: The ability to create a "fabric of integration" that allows IT departments to react to an event and integrate in motion and in memory, without the contingency of ripping out and replacing legacy systems Metis Strategy's Forum on World Class IT clean 28:22 http://www.metisstrategy.com/why-businesses-succeed-when-it-triumphs-gotoassist-corporate-citrix-online-webinar/ http://www.metisstrategy.com/why-businesses-succeed-when-it-triumphs-gotoassist-corporate-citrix-online-webinar/#comments Mon, 26 Sep 2011 17:47:03 +0000 Metis Strategy http://www.metisstrategy.com/?p=1690 Peter High leads a webinar on developing World Class IT departments for Citrix Online Discover the techniques you can use to transform your IT department and develop into a truly world-class company.]]> http://www.metisstrategy.com/why-businesses-succeed-when-it-triumphs-gotoassist-corporate-citrix-online-webinar/feed/ 0 http://www.metisstrategy.com/interview/charlie-feld-special-series-part-1-of-2/ http://www.metisstrategy.com/interview/charlie-feld-special-series-part-1-of-2/#comments Mon, 26 Sep 2011 12:00:56 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1642

His career path as a CIO Hall of Famer

The "blind spot" that many executives have for IT

The history and transformation of IT and the CIO role

Customer-focused IT

The skill sets for the future IT leader

Eye on the trends: The evolution of the CIO into a strategic business leader

]]> http://www.metisstrategy.com/interview/charlie-feld-special-series-part-1-of-2/feed/ 0 In this interview, Charlie Feld, Founder and CEO of The Feld Group, an IT leadership development firm, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. In this interview, Charlie Feld, Founder and CEO of The Feld Group, an IT leadership development firm, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: His career path as a CIO Hall of Famer The "blind spot" that many executives have for IT The history and transformation of IT and the CIO role Customer-focused IT The skill sets for the future IT leader Eye on the trends: The evolution of the CIO into a strategic business leader Metis Strategy's Forum on World Class IT clean 21:47 http://www.metisstrategy.com/interview/dennis-self/ http://www.metisstrategy.com/interview/dennis-self/#comments Mon, 12 Sep 2011 12:00:17 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1640

The evolution of the role of IT at Electronic Arts

The digital disruption happening in the media and entertainment industry

Mobile gaming, social gaming, and the management of gamer communities

Risk management and the importance of security within EA

How the tech savviness of employees throughout EA affects IT

The importance of advanced analytics

How the proximity to Silicon Valley influences IT

Eye on the trends: Cloud computing, SaaS, virtualization offerings, advanced analytics, collaboration technologies, security and risk management technologies, mobile technologies, the consumerization of IT

]]> http://www.metisstrategy.com/interview/dennis-self/feed/ 0 In this interview, Dennis Self, Senior Vice President and Chief Information Officer of Electronic Arts discusses principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. In this interview, Dennis Self, Senior Vice President and Chief Information Officer of Electronic Arts discusses principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: The evolution of the role of IT at Electronic Arts The digital disruption happening in the media and entertainment industry Mobile gaming, social gaming, and the management of gamer communities Risk management and the importance of security within EA How the tech savviness of employees throughout EA affects IT The importance of advanced analytics How the proximity to Silicon Valley influences IT Eye on the trends: Cloud computing, SaaS, virtualization offerings, advanced analytics, collaboration technologies, security and risk management technologies, mobile technologies, the consumerization of IT Metis Strategy's Forum on World Class IT clean 26:46 http://www.metisstrategy.com/great-american-insurance-cio-piyush-singh-taking-calculated-risks-article-in-cio-insight/ http://www.metisstrategy.com/great-american-insurance-cio-piyush-singh-taking-calculated-risks-article-in-cio-insight/#comments Thu, 08 Sep 2011 19:36:44 +0000 Metis Strategy http://www.metisstrategy.com/?p=1673 Peter High Profiles Great American Insurance CIO In an industry known for risk aversion, Great American Insurance’s Senior Vice President and CIO Piyush Singh has managed to innovate and transform the company’s entire operative platform, while simultaneously influencing its business philosophy.]]> http://www.metisstrategy.com/great-american-insurance-cio-piyush-singh-taking-calculated-risks-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/tough-times-demand-cios-shine-article-and-innovation-webinar-with-itwire/ http://www.metisstrategy.com/tough-times-demand-cios-shine-article-and-innovation-webinar-with-itwire/#comments Thu, 01 Sep 2011 15:51:03 +0000 Metis Strategy http://www.metisstrategy.com/?p=1626 Peter High leads an iTWire Innovation Webinar Tough market conditions present Australian CIOs with an opportunity to seize the innovation nettle and demonstrate to the business how IT can deliver real business benefits according to an international expert who consults to Fortune 5000 companies around the world.]]> http://www.metisstrategy.com/tough-times-demand-cios-shine-article-and-innovation-webinar-with-itwire/feed/ 0 http://www.metisstrategy.com/interview/vic-bhagat/ http://www.metisstrategy.com/interview/vic-bhagat/#comments Mon, 29 Aug 2011 14:00:51 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1599

Vic's role and IT enabling growth at GE

IT innovation at GE and the culture of innovation

Sharing global best practices while maintaining local relevance

The balance of innovation and security, risk management, and governance

GE's "onshoring"/"smart-shoring" of IT domain knowledge

The future of the IT leader

IT metrics and the focus on business process improvement

Eye on the trends: Omnipresent information and the capability of sending IT solutions to anywhere at any time, hyper-intelligence and how analytics can bring the decision support system to a whole new level, and the need to give ample attention to the entire user experience in order to ensure stickiness

]]> http://www.metisstrategy.com/interview/vic-bhagat/feed/ 0 In this interview, Vic Bhagat, Chief Information Officer of General Electric's Global Growth and Operations Organization discusses principle one, People, principle four, IT-Business Partnerships, and principle five, External Partnerships, In this interview, Vic Bhagat, Chief Information Officer of General Electric's Global Growth and Operations Organization discusses principle one, People, principle four, IT-Business Partnerships, and principle five, External Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: Vic's role and IT enabling growth at GE IT innovation at GE and the culture of innovation Sharing global best practices while maintaining local relevance The balance of innovation and security, risk management, and governance GE's "onshoring"/"smart-shoring" of IT domain knowledge The future of the IT leader IT metrics and the focus on business process improvement Eye on the trends: Omnipresent information and the capability of sending IT solutions to anywhere at any time, hyper-intelligence and how analytics can bring the decision support system to a whole new level, and the need to give ample attention to the entire user experience in order to ensure stickiness Metis Strategy's Forum on World Class IT clean 32:22 http://www.metisstrategy.com/vendors-as-partners-world-class-it-mentioned-in-network-world-article/ http://www.metisstrategy.com/vendors-as-partners-world-class-it-mentioned-in-network-world-article/#comments Fri, 26 Aug 2011 19:13:14 +0000 Metis Strategy http://www.metisstrategy.com/?p=1630 World Class IT in Practice Global Partners CIO Ken Piddington, a Forum on World Class IT participant, highlights the role of World Class IT principle 5, External Partnerships, in an article about how he has aimed to establish partnerships with his vendors.]]> http://www.metisstrategy.com/vendors-as-partners-world-class-it-mentioned-in-network-world-article/feed/ 0 http://www.metisstrategy.com/interview-with-cio-insight-china-on-world-class-it/ http://www.metisstrategy.com/interview-with-cio-insight-china-on-world-class-it/#comments Tue, 16 Aug 2011 19:56:44 +0000 Metis Strategy http://www.metisstrategy.com/?p=1608 How to Build a World Class IT Enterprise CIO Insight China recently profiled Peter High, President of Metis Strategy, in an interview covering multiple topics related to World Class IT.]]> http://www.metisstrategy.com/interview-with-cio-insight-china-on-world-class-it/feed/ 0 http://www.metisstrategy.com/interview/ben-fried/ http://www.metisstrategy.com/interview/ben-fried/#comments Mon, 15 Aug 2011 05:00:44 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=52

Role of IT at Google

Ben's priorities for IT

Google's "20% Time" and Open Source openness

The “corporatization of consumer technologies” (or the consumerization of IT)

Cloud computing's benefits and impact on IT

The future IT worker

Eye on the trends: The criticality of browser security and how it should not be an afterthought for CIOs, the rise of Android and tablets in the enterprise and the need for CIOs to proactively manage, rather than react to the change, and the emergence and potential of the Chrome Operating System to solve many of the challenges brought on by personal computing

]]> http://www.metisstrategy.com/interview/ben-fried/feed/ 0 In this interview, Ben Fried, Chief Information Officer of Google discusses principle two, Infrastructure, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships of World Class IT with Metis Strategy. In this interview, Ben Fried, Chief Information Officer of Google discusses principle two, Infrastructure, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships of World Class IT with Metis Strategy. Some of the topics discussed include: Role of IT at Google Ben's priorities for IT Google's "20% Time" and Open Source openness The “corporatization of consumer technologies” (or the consumerization of IT) Cloud computing's benefits and impact on IT The future IT worker Eye on the trends: The criticality of browser security and how it should not be an afterthought for CIOs, the rise of Android and tablets in the enterprise and the need for CIOs to proactively manage, rather than react to the change, and the emergence and potential of the Chrome Operating System to solve many of the challenges brought on by personal computing Metis Strategy's Forum on World Class IT clean 26:46 http://www.metisstrategy.com/interview/jo-ann-olsovsky/ http://www.metisstrategy.com/interview/jo-ann-olsovsky/#comments Mon, 01 Aug 2011 05:00:49 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1565

Technology in the rail industry

Need for collaboration and inter-operability

Life after the Berkshire Hathaway acquisition

Mindset of a CIO in a B2B Company

Learning a new industry and company

Eye on the trends: BNSF's use of mobile computing to help its customers track their freight, the challenges of the consumerization of IT, the evolution of the "always on" hand held device and information at the fingertips without the need to launch applications, the potential for video and imagery in rail, the digital storage boom and power of cloud computing and visualization

]]> http://www.metisstrategy.com/interview/jo-ann-olsovsky/feed/ 0 In this interview, Jo-ann Olsovsky, Vice President and Chief Information Officer of BNSF Railway discusses principles two, Infrastructure, and four, IT-Business Partnerships of World Class IT with Metis Strategy. Some of the topics discussed include: - In this interview, Jo-ann Olsovsky, Vice President and Chief Information Officer of BNSF Railway discusses principles two, Infrastructure, and four, IT-Business Partnerships of World Class IT with Metis Strategy. Some of the topics discussed include: Technology in the rail industry Need for collaboration and inter-operability Life after the Berkshire Hathaway acquisition Mindset of a CIO in a B2B Company Learning a new industry and company Eye on the trends: BNSF's use of mobile computing to help its customers track their freight, the challenges of the consumerization of IT, the evolution of the "always on" hand held device and information at the fingertips without the need to launch applications, the potential for video and imagery in rail, the digital storage boom and power of cloud computing and visualization Metis Strategy's Forum on World Class IT clean 22:01 http://www.metisstrategy.com/interview/bill-chang/ http://www.metisstrategy.com/interview/bill-chang/#comments Mon, 18 Jul 2011 10:00:43 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=1532

Best-in-class information communication technology

The networked world

IT financial management

The importance of the Value Chain

Cloud computing security

Eye on the trends: The inevitability of cloud computing adoption, the scalability of mobile computing, the potential of a networked “M to M” mobile world, the power of analytics, and the challenges that the consumerization of IT creates for a CIO

]]> http://www.metisstrategy.com/interview/bill-chang/feed/ 0 In this interview, Bill Chang discusses principles one, People, two, Infrastructure, four, IT-Business Partnerships, and five, External Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: In this interview, Bill Chang discusses principles one, People, two, Infrastructure, four, IT-Business Partnerships, and five, External Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: Best-in-class information communication technology The networked world IT financial management The importance of the Value Chain Cloud computing security Eye on the trends: The inevitability of cloud computing adoption, the scalability of mobile computing, the potential of a networked “M to M” mobile world, the power of analytics, and the challenges that the consumerization of IT creates for a CIO Metis Strategy's Forum on World Class IT clean http://www.metisstrategy.com/interview/piyush-singh/ http://www.metisstrategy.com/interview/piyush-singh/#comments Mon, 04 Jul 2011 08:00:27 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=1529

How he lead a complete revamp of the application architecture in order to leave all legacy systems in the past

His priorities around leveraging Service Oriented Architecture (SOA) in order to enable data to flow “automagically” throughout Great American’s systems and therefore streamline business processes

His “Big Five” guidelines for CIOs, which include:

The need to flip the ratio of 80% spend on maintenance and 20% on new development

The need to avoid correlation between age, tenure, and risk aversion

The importance of the CIO’s physical proximity to business executives in determining how strategic IT can be

The need to differentiate between creating a solution vs. an automation

How grading IT based on “on-time and on-budget” are the wrong signs of success

Eye on the trends: How the consumerization of IT has bled into business partner expectations and demand for IT

]]> http://www.metisstrategy.com/interview/piyush-singh/feed/ 0 In this interview, Piyush Singh, Chief Information Officer of Great American Insurance, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: - In this interview, Piyush Singh, Chief Information Officer of Great American Insurance, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: How he lead a complete revamp of the application architecture in order to leave all legacy systems in the past His priorities around leveraging Service Oriented Architecture (SOA) in order to enable data to flow “automagically” throughout Great American’s systems and therefore streamline business processes His “Big Five” guidelines for CIOs, which include: The need to flip the ratio of 80% spend on maintenance and 20% on new development The need to avoid correlation between age, tenure, and risk aversion The importance of the CIO’s physical proximity to business executives in determining how strategic IT can be The need to differentiate between creating a solution vs. an automation How grading IT based on “on-time and on-budget” are the wrong signs of success Eye on the trends: How the consumerization of IT has bled into business partner expectations and demand for IT Metis Strategy's Forum on World Class IT clean 38:48 http://www.metisstrategy.com/interview/joe-abidaoud/ http://www.metisstrategy.com/interview/joe-abidaoud/#comments Mon, 20 Jun 2011 08:00:12 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=1526

A description of HudBay Minerals’ metals mining business and the impactful role technology plays in enabling the company’s push for growth

His priorities for the near term around perfecting their newly rolled out ERP, leveraging geological survey and discovery technology, as well as improving wireless communication for their many disparate operations

How, as a CIO in a new industry, Joe utilized a company-wide survey to understand the true perception of IT across the organization

The inclusive governance model that HudBay uses to ensure that all the right players are included in decision making

HudBay’s organizational structure that has a central CIO function, central architecture, and shared services for IT infrastructure

Eye on the trends: Technology that supports all mining operations, especially the geophysical exploration technology, growing ease and power of improved communications, and the further out potential for robotics to reduce costs amid rising fuel and labor costs

]]> http://www.metisstrategy.com/interview/joe-abidaoud/feed/ 0 In this interview, Joe AbiDaoud, Chief Information Officer of HudBay Minerals, discusses principle two, Infrastructure, principle three Project and Portfolio Management and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. In this interview, Joe AbiDaoud, Chief Information Officer of HudBay Minerals, discusses principle two, Infrastructure, principle three Project and Portfolio Management and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: A description of HudBay Minerals’ metals mining business and the impactful role technology plays in enabling the company’s push for growth His priorities for the near term around perfecting their newly rolled out ERP, leveraging geological survey and discovery technology, as well as improving wireless communication for their many disparate operations How, as a CIO in a new industry, Joe utilized a company-wide survey to understand the true perception of IT across the organization The inclusive governance model that HudBay uses to ensure that all the right players are included in decision making HudBay’s organizational structure that has a central CIO function, central architecture, and shared services for IT infrastructure Eye on the trends: Technology that supports all mining operations, especially the geophysical exploration technology, growing ease and power of improved communications, and the further out potential for robotics to reduce costs amid rising fuel and labor costs Metis Strategy's Forum on World Class IT clean 16:49 http://www.metisstrategy.com/adp-it-innovation-in-hard-times-pays-off/ http://www.metisstrategy.com/adp-it-innovation-in-hard-times-pays-off/#comments Thu, 09 Jun 2011 21:53:01 +0000 Metis Strategy http://metisstrategy.com/wp/?p=982 Maintaining a Focus on Innovation ADP CIO Mike Capone kept innovation moving even during the economic downturn, thereby preventing his IT organization from becoming a cost-cutting target. A new mobile payroll initiative undertaken by his team is now driving new business as the economy begins to recover.]]> http://www.metisstrategy.com/adp-it-innovation-in-hard-times-pays-off/feed/ 0 http://www.metisstrategy.com/the-new-normal-proceed-with-caution/ http://www.metisstrategy.com/the-new-normal-proceed-with-caution/#comments Thu, 09 Jun 2011 20:10:04 +0000 Metis Strategy http://metisstrategy.com/wp/?p=994 How to Approach the "New Normal" It's the new normal: Now what? How can you apply yesterday’s lessons to tomorrow’s IT strategy? Focus on transparency, governance, motivation and innovation -- the keys to thriving during good economic times and bad.]]> http://www.metisstrategy.com/the-new-normal-proceed-with-caution/feed/ 0 http://www.metisstrategy.com/the-new-cios-first-steps/ http://www.metisstrategy.com/the-new-cios-first-steps/#comments Thu, 09 Jun 2011 19:58:12 +0000 Metis Strategy http://metisstrategy.com/wp/?p=986 A New CIO's First Four Steps When Taking on His Position Duane Anderson took on his first CIO role in mid-2009 when he joined ad agency Marquette Group and its sister agency USMotivation. His first steps? Focus on defining the present and future state of IT and strengthen governance in his organization.]]> http://www.metisstrategy.com/the-new-cios-first-steps/feed/ 0 http://www.metisstrategy.com/flextronics-keeping-it-running-on-just-enough/ http://www.metisstrategy.com/flextronics-keeping-it-running-on-just-enough/#comments Thu, 09 Jun 2011 19:47:41 +0000 Metis Strategy http://metisstrategy.com/wp/?p=979 Flextronics: Keeping IT Running On 'Just Enough' Keeping your IT operations lean during periods of business growth will help prepare you for the next economic downturn. Flextronics SVP/CIO David Smoley shares his top three priorities for keeping IT running at its best during good times and bad.]]> http://www.metisstrategy.com/flextronics-keeping-it-running-on-just-enough/feed/ 0 http://www.metisstrategy.com/world-class-it-the-best-cios-are-full-partners-in-driving-and-executing-business-strategy/ http://www.metisstrategy.com/world-class-it-the-best-cios-are-full-partners-in-driving-and-executing-business-strategy/#comments Thu, 09 Jun 2011 19:16:09 +0000 Metis Strategy http://metisstrategy.com/wp/?p=958 World-class IT requires the IT group to function as the central nervous system of the organization. Peter High explains the 5 Principles of World Class IT and other topics including IT's role as the central nervous system of the corporate body, how to strengthen the weaker links of the organization, and IT-lead innovation.]]> http://www.metisstrategy.com/world-class-it-the-best-cios-are-full-partners-in-driving-and-executing-business-strategy/feed/ 0 http://www.metisstrategy.com/peter-high-metis-strategy-founder-and-author-talks-about-cios-and-their-role-in-business-success/ http://www.metisstrategy.com/peter-high-metis-strategy-founder-and-author-talks-about-cios-and-their-role-in-business-success/#comments Thu, 09 Jun 2011 18:47:47 +0000 Metis Strategy http://metisstrategy.com/wp/?p=954 An Interview with Enterprise Leadership Enterpriseleadership.org sat down with Peter High, founder of Metis Strategy and author of the book World Class IT: Why Businesses Succeed When IT Triumph. Peter talks about the changing roles and importance of CIOs within a business's infrastructure]]> http://www.metisstrategy.com/peter-high-metis-strategy-founder-and-author-talks-about-cios-and-their-role-in-business-success/feed/ 0 http://www.metisstrategy.com/coverage-from-cio-insight-building-a-world-class-it-shop/ http://www.metisstrategy.com/coverage-from-cio-insight-building-a-world-class-it-shop/#comments Thu, 09 Jun 2011 16:55:14 +0000 Metis Strategy http://metisstrategy.com/wp/?p=948 Peter High's book, World Class IT, lays out the five principles the best IT organizations share. In this article, CIO Insight reviews World Class IT and provides an excerpt on Principle 1: People.]]> http://www.metisstrategy.com/coverage-from-cio-insight-building-a-world-class-it-shop/feed/ 0 http://www.metisstrategy.com/various-book-reviews/ http://www.metisstrategy.com/various-book-reviews/#comments Thu, 09 Jun 2011 16:21:10 +0000 Metis Strategy http://metisstrategy.com/wp/?p=942 Several publications have recognized World Class IT Click through to follow their links.]]> http://www.metisstrategy.com/various-book-reviews/feed/ 0 http://www.metisstrategy.com/interview/michael-del-priore/ http://www.metisstrategy.com/interview/michael-del-priore/#comments Mon, 06 Jun 2011 18:35:00 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=735

How Church & Dwight organizes on a global basis and leverages expertise from the center with global platforms

The importance of defining a multiyear strategy that can drive decision making in order to reach an optimal end state

How effective governance, architecture planning, and demand management can help deliver on multiple, varying business needs

The optimal balance between in-house IT staff and external powers, and how the latter should use the expertise to perform commodity functions in order to free up in-house capabilities to lead strategic initiatives

The best practice of sharing one’s IT strategy with a core group of external partners in order to improve alignment and reap synergies

Eye on the trends: The consumerization of IT and skepticism over the business case for some of it, cloud computing and the flexibility the private and public cloud options offer, and the huge opportunity that business intelligence has to make IT a difference maker

]]> http://www.metisstrategy.com/interview/michael-del-priore/feed/ 0 In this interview, Michael Del Priore, Global Chief Information Officer for Church and Dwight, discusses principles four, IT & Business Partnerships, and five, External Partnerships, of World Class IT with Metis Strategy. In this interview, Michael Del Priore, Global Chief Information Officer for Church and Dwight, discusses principles four, IT & Business Partnerships, and five, External Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: How Church & Dwight organizes on a global basis and leverages expertise from the center with global platforms The importance of defining a multiyear strategy that can drive decision making in order to reach an optimal end state How effective governance, architecture planning, and demand management can help deliver on multiple, varying business needs The optimal balance between in-house IT staff and external powers, and how the latter should use the expertise to perform commodity functions in order to free up in-house capabilities to lead strategic initiatives The best practice of sharing one’s IT strategy with a core group of external partners in order to improve alignment and reap synergies Eye on the trends: The consumerization of IT and skepticism over the business case for some of it, cloud computing and the flexibility the private and public cloud options offer, and the huge opportunity that business intelligence has to make IT a difference maker Metis Strategy's Forum on World Class IT clean 20:23 http://www.metisstrategy.com/successful-mas-are-often-those-that-make-it-integration-a-priority/ http://www.metisstrategy.com/successful-mas-are-often-those-that-make-it-integration-a-priority/#comments Tue, 24 May 2011 18:29:33 +0000 Metis Strategy http://metisstrategy.com/wp/?p=183 What IT leaders need to consider during mergers and acquisitions CIOs have a complex undertaking during mergers and acquisitions: They often have to reconcile people and systems of multiple companies while being a driver of cost reduction once a merger is completed. Most mergers fail to deliver anticipated value due to risks that are not fully contemplated and mitigated.]]> http://www.metisstrategy.com/successful-mas-are-often-those-that-make-it-integration-a-priority/feed/ 0 http://www.metisstrategy.com/interview/harvey-koeppel/ http://www.metisstrategy.com/interview/harvey-koeppel/#comments Mon, 23 May 2011 14:19:14 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=877

How CIOs have increasingly taken on more diverse roles, transforming from a manager of a tactical IT cost center to a business savvy leader that needs to understand business strategy and processes, organization and growth, talent management, risk management, and how to capitalize on customer-related business intelligence

The way in which CIOs remained innovative during the cost-cutting downturn by re-investing savings into innovation, focusing on core competencies, and helping diversify the business beyond local or regional dependencies

How the differentiator between leading CIOs and average CIOs is the ability to earn a “voice at the table” beyond just a “seat at the table” by being able to communicate and contribute in business terms

The disparity between the number of CIOs who have innovative ideas and those that actually get funded, and how that it driven by both communication abilities and getting the IT basics right

How, while CIO of Citigroup’s Global Consumer Group, he and his team helped enhance the global customer experience by aligning IT delivery to business strategy

Eye on the trends: The proliferation of broadband and mobile technology and how that enables the holy grail of technology: anything-anyplace-anytime; the consumerization of IT and the challenges a CIO faces by not being in full control of all technology; and the shifting dynamic of how data is no longer consider the output of an application, but rather applications are built specifically to handle large amounts of data

]]> http://www.metisstrategy.com/interview/harvey-koeppel/feed/ 0 In this interview, Harvey Koeppel discusses principles three, Project & Portfolio Management, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include - In this interview, Harvey Koeppel discusses principles three, Project & Portfolio Management, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include How CIOs have increasingly taken on more diverse roles, transforming from a manager of a tactical IT cost center to a business savvy leader that needs to understand business strategy and processes, organization and growth, talent management, risk management, and how to capitalize on customer-related business intelligence The way in which CIOs remained innovative during the cost-cutting downturn by re-investing savings into innovation, focusing on core competencies, and helping diversify the business beyond local or regional dependencies How the differentiator between leading CIOs and average CIOs is the ability to earn a “voice at the table” beyond just a “seat at the table” by being able to communicate and contribute in business terms The disparity between the number of CIOs who have innovative ideas and those that actually get funded, and how that it driven by both communication abilities and getting the IT basics right How, while CIO of Citigroup’s Global Consumer Group, he and his team helped enhance the global customer experience by aligning IT delivery to business strategy Eye on the trends: The proliferation of broadband and mobile technology and how that enables the holy grail of technology: anything-anyplace-anytime; the consumerization of IT and the challenges a CIO faces by not being in full control of all technology; and the shifting dynamic of how data is no longer consider the output of an application, but rather applications are built specifically to handle large amounts of data Metis Strategy's Forum on World Class IT clean 41:29 http://www.metisstrategy.com/know-thyself-and-thy-acquisition/ http://www.metisstrategy.com/know-thyself-and-thy-acquisition/#comments Wed, 18 May 2011 19:38:38 +0000 Metis Strategy http://metisstrategy.com/wp/?p=615 Successful M&As are often those that make IT integration a priority Mergers occur for a variety of reasons. Some companies want access to new geographies; others seek a quick path toward new products and services that complement their own; still others believe they can run the acquired entity more efficiently.]]> http://www.metisstrategy.com/know-thyself-and-thy-acquisition/feed/ 0 http://www.metisstrategy.com/world-class-it-an-it-prairie-home-companion/ http://www.metisstrategy.com/world-class-it-an-it-prairie-home-companion/#comments Mon, 16 May 2011 18:32:43 +0000 Metis Strategy http://metisstrategy.com/wp/?p=873 It is possible for almost any IT department to accomplish extraordinary things The term "world-class" is a bit loaded since it can't be measured objectively, but it can be defined subjectively and used as a standard against which firms can measure performance.While these factors often lead to IT excellence, some companies without these advantages still manage to operate at a world-class level. One Consumer Packaged Goods company is a great example.]]> http://www.metisstrategy.com/world-class-it-an-it-prairie-home-companion/feed/ 0 http://www.metisstrategy.com/out-of-alignment/ http://www.metisstrategy.com/out-of-alignment/#comments Thu, 12 May 2011 21:39:09 +0000 Metis Strategy http://metisstrategy.com/wp/?p=340 Hugging the business too closely can squeeze the lifeblood out of IT Much has been written about the need for information technology departments to align with the business units within their companies. IT should understand the company's strategic direction, so the thinking goes, and develop solutions to meet those needs. This trend led many IT departments to develop a return on investment (ROI) analysis for each project.]]> http://www.metisstrategy.com/out-of-alignment/feed/ 0 http://www.metisstrategy.com/united-it-employs-strategic-themes-to-cut-cost-enable-collaboration/ http://www.metisstrategy.com/united-it-employs-strategic-themes-to-cut-cost-enable-collaboration/#comments Tue, 10 May 2011 21:38:55 +0000 Metis Strategy http://metisstrategy.com/wp/?p=338 United's IT Department devised a seven-tiered approach to bringing its business units together with each other - and IT A closer look at the Strategic Themes reveals how United was able to re-conceptualize IT's relationship to the business units in a way that integrated the disparate entities' business units making them more collaborative.]]> http://www.metisstrategy.com/united-it-employs-strategic-themes-to-cut-cost-enable-collaboration/feed/ 0 http://www.metisstrategy.com/united-it-revamps-processes-business-relationships-to-help-drive-company-forward/ http://www.metisstrategy.com/united-it-revamps-processes-business-relationships-to-help-drive-company-forward/#comments Mon, 09 May 2011 19:12:00 +0000 Metis Strategy http://metisstrategy.com/wp/?p=898 Driving change out of bankruptcy The bankrupt airline is unique, both in terms of its investment in IT, and the inventive collaborative strategy devised by CIO Nirup Krishnamurthy that has contributed significantly to addressing United's dueling needs to cut costs and create revenue-generating programs.]]> http://www.metisstrategy.com/united-it-revamps-processes-business-relationships-to-help-drive-company-forward/feed/ 0 http://www.metisstrategy.com/interview/greg-fell/ http://www.metisstrategy.com/interview/greg-fell/#comments Mon, 09 May 2011 14:14:52 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=875

The process through which Terex transformed itself from a holding to an operating company, and how IT was central in driving and enabling that change

How, in this transformation, Greg essentially built the corporate IT function from the ground up

The successful implementation of an Enterprise Resource Planning (ERP) system by invoking heavy executive collaboration to make important strategic decisions

The importance of an IT leader to establish, nurture, and enhance relationships with other executives in order to ensure that IT is delivering on the business vision (and not on its own distinct vision)

The similarities and differences between leading IT at his previous post, Ford Motor Company, and Terex, a global manufacturer of large construction and other types of equipment

How he manages a “strong federated model” for his global IT team, and how Terex approaches Merger and Acquisitions

Eye on the trends: Consumer devices in the work place, mobility strategy, and allowing access to corporate data on personal devices

]]> http://www.metisstrategy.com/interview/greg-fell/feed/ 0 In this interview, Greg Fell discusses principles three, Project & Portfolio Management, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include - In this interview, Greg Fell discusses principles three, Project & Portfolio Management, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include The process through which Terex transformed itself from a holding to an operating company, and how IT was central in driving and enabling that change How, in this transformation, Greg essentially built the corporate IT function from the ground up The successful implementation of an Enterprise Resource Planning (ERP) system by invoking heavy executive collaboration to make important strategic decisions The importance of an IT leader to establish, nurture, and enhance relationships with other executives in order to ensure that IT is delivering on the business vision (and not on its own distinct vision) The similarities and differences between leading IT at his previous post, Ford Motor Company, and Terex, a global manufacturer of large construction and other types of equipment How he manages a “strong federated model” for his global IT team, and how Terex approaches Merger and Acquisitions Eye on the trends: Consumer devices in the work place, mobility strategy, and allowing access to corporate data on personal devices Metis Strategy's Forum on World Class IT clean 26:43 http://www.metisstrategy.com/in-portfolio-management-apps-alone-wont-bring-order-to-chaos/ http://www.metisstrategy.com/in-portfolio-management-apps-alone-wont-bring-order-to-chaos/#comments Sun, 08 May 2011 19:35:08 +0000 Metis Strategy http://metisstrategy.com/wp/?p=923 Tools deal in quantifiable information; they don't possess the human virtues of discipline, creative thinking, or, most important, decision-making. One of the most difficult tasks for IT departments is project portfolio management--and, of course, it's also one of the tasks they most need to get right. ]]> http://www.metisstrategy.com/in-portfolio-management-apps-alone-wont-bring-order-to-chaos/feed/ 0 http://www.metisstrategy.com/four-steps-to-creating-successful-project-portfolios/ http://www.metisstrategy.com/four-steps-to-creating-successful-project-portfolios/#comments Sun, 01 May 2011 19:43:30 +0000 Metis Strategy http://metisstrategy.com/wp/?p=927 The criterion typically assumed to be most important in assessing projects is financial return. But that approach can overlook some huge opportunities. A successful company is much like the human body in motion: The movements of individual parts are coordinated in order to move the entity as a whole in a single direction. ]]> http://www.metisstrategy.com/four-steps-to-creating-successful-project-portfolios/feed/ 0 http://www.metisstrategy.com/interview/hunter-muller/ http://www.metisstrategy.com/interview/hunter-muller/#comments Mon, 25 Apr 2011 14:12:47 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=869

His book, The Transformational CIO, and how he defines a truly “transformational” leader

The logic behind the unique story-telling approach employed in the book that allows the voices of transformational CIOs to really come through

His four-step model for CIOs: Define (a future state vision), Build (a world class team), Lead (by instilling confidence and demonstrating consistency and authenticity), and Change (by inspiring a culture of change that uplifts people to the future state vision)

How CIOs can, and should, think like CEOs by capitalizing on their license to operate across the company to drive growth and identify efficiencies

Eye on the trends: Cloud computing- its ability to enable innovation and the need for IT to deliver so that the business does not bypass IT to purchase capabilities externally, mobility- its ability to enable the mobile work force, and the opportunity CIOs have in this age of technological significance to be a transformational leader

]]> http://www.metisstrategy.com/interview/hunter-muller/feed/ 0 In this interview, Hunter Muller discusses principle one, People, and principle four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include His book, The Transformational CIO, In this interview, Hunter Muller discusses principle one, People, and principle four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include His book, The Transformational CIO, and how he defines a truly “transformational” leader The logic behind the unique story-telling approach employed in the book that allows the voices of transformational CIOs to really come through His four-step model for CIOs: Define (a future state vision), Build (a world class team), Lead (by instilling confidence and demonstrating consistency and authenticity), and Change (by inspiring a culture of change that uplifts people to the future state vision) How CIOs can, and should, think like CEOs by capitalizing on their license to operate across the company to drive growth and identify efficiencies Eye on the trends: Cloud computing- its ability to enable innovation and the need for IT to deliver so that the business does not bypass IT to purchase capabilities externally, mobility- its ability to enable the mobile work force, and the opportunity CIOs have in this age of technological significance to be a transformational leader Metis Strategy's Forum on World Class IT clean 22:26 http://www.metisstrategy.com/interview/larry-bonfante/ http://www.metisstrategy.com/interview/larry-bonfante/#comments Mon, 11 Apr 2011 14:06:04 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=864

His book called Lessons in IT Transformation and the importance of the “human side” of leadership: focusing on developing relationships, communicating effectively, marketing your ideas, supporting partners and clients, and leveraging the competitive advantage of your own people

How the US Tennis Association leverages technology for operational improvement, constituent communication, and driving top line growth

His priorities around minimizing utility costs in order to reinvest in IT an engine of innovation that drives revenue through their event management system, access control system, wireless kiosks, and licensing of USTA’s proprietary technology

The need for CIOs to adopt the business strategy and corporate mission as their own strategy, as opposed to creating an IT-specific strategy in a vacuum

Eye on the trends: The ability to un-tether the workforce from their desks and tap the consumer market through mobility, and everything as a service to free up capital for growth investment

]]> http://www.metisstrategy.com/interview/larry-bonfante/feed/ 0 In this interview, Larry Bonfante discusses principle four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include His book called Lessons in IT Transformation and the importance of the “human side” ... In this interview, Larry Bonfante discusses principle four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include His book called Lessons in IT Transformation and the importance of the “human side” of leadership: focusing on developing relationships, communicating effectively, marketing your ideas, supporting partners and clients, and leveraging the competitive advantage of your own people How the US Tennis Association leverages technology for operational improvement, constituent communication, and driving top line growth His priorities around minimizing utility costs in order to reinvest in IT an engine of innovation that drives revenue through their event management system, access control system, wireless kiosks, and licensing of USTA’s proprietary technology The need for CIOs to adopt the business strategy and corporate mission as their own strategy, as opposed to creating an IT-specific strategy in a vacuum Eye on the trends: The ability to un-tether the workforce from their desks and tap the consumer market through mobility, and everything as a service to free up capital for growth investment Metis Strategy's Forum on World Class IT clean 23:01 http://www.metisstrategy.com/interview/lee-congdon/ http://www.metisstrategy.com/interview/lee-congdon/#comments Mon, 28 Mar 2011 11:45:08 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=173

Red Hat IT’s priorities for the new fiscal year around business solution delivery, operations and process improvement, technology driven innovation, and capability growth

The close partnership IT has with product development as heavy users and beta testers of Red Hat products

The necessity of recognizing that IT is ultimately a service organization that should be business driven, and how establishing that culture earns trust from business partners

How he has organized his IT team to focus on innovation, most recently around telephony, consumer services, business intelligence, mobile technology, and developing a community support model

Eye on the trends:Consumerization of IT, rapid growth of mobile application and device capabilities, Software as a Service (SaaS) as a platform for faster and easier access to new technology, and the tremendous business opportunity for Red Hat in Cloud Computing and utility computing

]]> http://www.metisstrategy.com/interview/lee-congdon/feed/ 0 In this interview, Lee Congdon discusses principles two, Infrastructure, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include Red Hat IT’s priorities for the new fiscal year around busine... In this interview, Lee Congdon discusses principles two, Infrastructure, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include Red Hat IT’s priorities for the new fiscal year around business solution delivery, operations and process improvement, technology driven innovation, and capability growth The close partnership IT has with product development as heavy users and beta testers of Red Hat products The necessity of recognizing that IT is ultimately a service organization that should be business driven, and how establishing that culture earns trust from business partners How he has organized his IT team to focus on innovation, most recently around telephony, consumer services, business intelligence, mobile technology, and developing a community support model Eye on the trends:Consumerization of IT, rapid growth of mobile application and device capabilities, Software as a Service (SaaS) as a platform for faster and easier access to new technology, and the tremendous business opportunity for Red Hat in Cloud Computing and utility computing Metis Strategy's Forum on World Class IT clean 30:16 http://www.metisstrategy.com/interview/amit-chatterjee/ http://www.metisstrategy.com/interview/amit-chatterjee/#comments Mon, 14 Mar 2011 13:55:05 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=860

The mission of Hara to allow organizations to participate in the natural change around energy, water, and waste management in a meaningful way that did not compromise profitability

How advanced technology, coupled with behavior modifications, can improve an organization’s energy and water “metabolism” in order to drive down costs

The need to factor in energy sustainability when considering growth strategies

The story behind this technology-led start-up’s own growth

Practical advice for how CIOs can partner with executive colleagues in order to drive energy, and therefore cost, savings

The need for companies to have more visibility into their energy use in order to establish accountability and reduce waste

How governments can positively encourage advancement in the energy industry by molding the infrastructure that will help define the role of entrepreneurs and corporations

Eye on the trends: The fusion of green practices and technology

]]> http://www.metisstrategy.com/interview/amit-chatterjee/feed/ 0 In this interview, Amit Chatterjee discusses principles two, Infrastructure, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include The mission of Hara to allow organizations to participate... In this interview, Amit Chatterjee discusses principles two, Infrastructure, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include The mission of Hara to allow organizations to participate in the natural change around energy, water, and waste management in a meaningful way that did not compromise profitability How advanced technology, coupled with behavior modifications, can improve an organization’s energy and water “metabolism” in order to drive down costs The need to factor in energy sustainability when considering growth strategies The story behind this technology-led start-up’s own growth Practical advice for how CIOs can partner with executive colleagues in order to drive energy, and therefore cost, savings The need for companies to have more visibility into their energy use in order to establish accountability and reduce waste How governments can positively encourage advancement in the energy industry by molding the infrastructure that will help define the role of entrepreneurs and corporations Eye on the trends: The fusion of green practices and technology Metis Strategy's Forum on World Class IT clean 29:29 http://www.metisstrategy.com/interview/jay-levine/ http://www.metisstrategy.com/interview/jay-levine/#comments Mon, 28 Feb 2011 13:51:21 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=858

Jay’s priorities of focusing in the near term on addressing government mandates while in the longer term preparing his company for the shift to a business to consumer environment

The dramatic changes to the health insurance supply chain, and how regulatory measures are driving significant technology modernization and transformation

How Blue Cross Blue Shield of MN is approaching the uncertainty of legal regulations in health reform, as well as the bets the company is making regardless of regulation

How, when taking on a new CIO position, one must commit to obsessive learning about a new industry while also identifying parallels with other industry experience

The necessity to run a non-profit like a for-profit business, while heavily appreciating the community-oriented mission of the company

How the health insurance industry lags others in its adoption of commodity labor and software solution, and how this will be a necessary shift in approach in order to meet the increasing time to market demands of a business to consumer market

Eye on the trends: Mobile devices’ ability to provide rich data anywhere, cloud computing playing a role in agility, and the ability for Software as a Service (SaaS) to enable transformational efforts in a shorter time period

]]> http://www.metisstrategy.com/interview/jay-levine/feed/ 0 In this interview, Jay Levine discusses principles one, People, two, Infrastructure, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include Jay’s priorities of focusing in the near term on ... In this interview, Jay Levine discusses principles one, People, two, Infrastructure, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include Jay’s priorities of focusing in the near term on addressing government mandates while in the longer term preparing his company for the shift to a business to consumer environment The dramatic changes to the health insurance supply chain, and how regulatory measures are driving significant technology modernization and transformation How Blue Cross Blue Shield of MN is approaching the uncertainty of legal regulations in health reform, as well as the bets the company is making regardless of regulation How, when taking on a new CIO position, one must commit to obsessive learning about a new industry while also identifying parallels with other industry experience The necessity to run a non-profit like a for-profit business, while heavily appreciating the community-oriented mission of the company How the health insurance industry lags others in its adoption of commodity labor and software solution, and how this will be a necessary shift in approach in order to meet the increasing time to market demands of a business to consumer market Eye on the trends: Mobile devices’ ability to provide rich data anywhere, cloud computing playing a role in agility, and the ability for Software as a Service (SaaS) to enable transformational efforts in a shorter time period Metis Strategy's Forum on World Class IT clean 28:40 http://www.metisstrategy.com/interview/jim-flyzik/ http://www.metisstrategy.com/interview/jim-flyzik/#comments Mon, 14 Feb 2011 13:45:22 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=856

How IT is capable of addressing a number of the US government’s problems through cost cutting and improved customer service

The steps taken to drive substantial streamlining efforts across government agencies

The importance of approaching problem solving by framing an “Imagine if” scenario, and working backward from that to create actionable steps

How to engender support for technology change amidst skeptics

How to establish meaningful and productive relationships with business partners , and the need to structure the relationship such that he or she views IT as capable of solving his or her business problems

His experience of working with the Secret Service, and recognizing the need to approach cyber security as proactive risk management as opposed to reactive break fixing

Eye on the trends: enhanced visualization technology to improve the communication of ideas, wireless & mobility and the ability for the intersection of time and distance to approach zero, cloud computing, identity management, business intelligence, cyber security, and the potential for the "open source" trend to drive the proliferation of open architectures within IT departments

]]> http://www.metisstrategy.com/interview/jim-flyzik/feed/ 0 In this interview, Jim Flyzik discusses principles one, two, three, and four of World Class IT with Metis Strategy. Some of the topics discussed include How IT is capable of addressing a number of the US government’s problems through cost cutting a... In this interview, Jim Flyzik discusses principles one, two, three, and four of World Class IT with Metis Strategy. Some of the topics discussed include How IT is capable of addressing a number of the US government’s problems through cost cutting and improved customer service The steps taken to drive substantial streamlining efforts across government agencies The importance of approaching problem solving by framing an “Imagine if” scenario, and working backward from that to create actionable steps How to engender support for technology change amidst skeptics How to establish meaningful and productive relationships with business partners , and the need to structure the relationship such that he or she views IT as capable of solving his or her business problems His experience of working with the Secret Service, and recognizing the need to approach cyber security as proactive risk management as opposed to reactive break fixing Eye on the trends: enhanced visualization technology to improve the communication of ideas, wireless & mobility and the ability for the intersection of time and distance to approach zero, cloud computing, identity management, business intelligence, cyber security, and the potential for the "open source" trend to drive the proliferation of open architectures within IT departments Metis Strategy's Forum on World Class IT clean 25:06 http://www.metisstrategy.com/interview/nick-colisto/ http://www.metisstrategy.com/interview/nick-colisto/#comments Mon, 31 Jan 2011 13:42:31 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=854

His priorities around integrating the business suite of applications across the company

The four layers of K. Hovnanian’s business suite: master data, best of breed business apps, system integration, and business intelligence

The importance of framing business colleagues not as “customers”, but rather as partners, in order to stress that IT be seen as peers

K. Hovnanian’s use of technology to enhance the customer experience through the implementation of a buyer’s portal and electronic payment process

The company’s approach to dynamically solicit customer feedback

His team's approach to talent management, focusing on: performance objectives, conducting a skill inventory, standardizing job descriptions, providing comprehensive training classes, and encouraging job rotations and career development

Eye on the trends: mobile computing enabling the workforce on the go, enabling enterprise systems and BI for the smart phone, and taking advantage of competition in the cloud computing market to reap cost savings

]]> http://www.metisstrategy.com/interview/nick-colisto/feed/ 0 In this interview, Nick Colisto discusses World Class IT Principle One, People, and Principle Four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: His priorities around integrating the business suite of applica... In this interview, Nick Colisto discusses World Class IT Principle One, People, and Principle Four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include: His priorities around integrating the business suite of applications across the company The four layers of K. Hovnanian’s business suite: master data, best of breed business apps, system integration, and business intelligence The importance of framing business colleagues not as “customers”, but rather as partners, in order to stress that IT be seen as peers K. Hovnanian’s use of technology to enhance the customer experience through the implementation of a buyer’s portal and electronic payment process The company’s approach to dynamically solicit customer feedback His team's approach to talent management, focusing on: performance objectives, conducting a skill inventory, standardizing job descriptions, providing comprehensive training classes, and encouraging job rotations and career development Eye on the trends: mobile computing enabling the workforce on the go, enabling enterprise systems and BI for the smart phone, and taking advantage of competition in the cloud computing market to reap cost savings Metis Strategy's Forum on World Class IT clean 21:41 http://www.metisstrategy.com/interview/ken-piddington/ http://www.metisstrategy.com/interview/ken-piddington/#comments Mon, 17 Jan 2011 13:36:46 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=852

Global Partners IT’s transformation from an order taker to a strategic partner

The importance of communication in establishing credibility for IT and improving operations

The way in which IT is focusing on analytics in order to provide the company with a competitive advantage

The necessity to not only hold vendors to SLAs and manage them effectively in order to ensure you get what you pay for, but also the necessity to share the strategic vision with vendors so that they can more effectively operate on your behalf

How Global Partners IT engages external clients to build relationships

IT’s future role in mergers and acuquisition

Eye on the trends: The pros and cons of the hot trends of cloud computing, social media, and iPad in the enterprise

]]> http://www.metisstrategy.com/interview/ken-piddington/feed/ 0 In this interview, Ken Piddington discusses World Class IT Principle Four, IT-Business Partnerships, and Principle Five, External Partnerships, with Metis Strategy. Some of the topics discussed include: - In this interview, Ken Piddington discusses World Class IT Principle Four, IT-Business Partnerships, and Principle Five, External Partnerships, with Metis Strategy. Some of the topics discussed include: Global Partners IT’s transformation from an order taker to a strategic partner The importance of communication in establishing credibility for IT and improving operations The way in which IT is focusing on analytics in order to provide the company with a competitive advantage The necessity to not only hold vendors to SLAs and manage them effectively in order to ensure you get what you pay for, but also the necessity to share the strategic vision with vendors so that they can more effectively operate on your behalf How Global Partners IT engages external clients to build relationships IT’s future role in mergers and acuquisition Eye on the trends: The pros and cons of the hot trends of cloud computing, social media, and iPad in the enterprise Metis Strategy's Forum on World Class IT clean 32:00 http://www.metisstrategy.com/interview/richard-hunter-and-george-westerman/ http://www.metisstrategy.com/interview/richard-hunter-and-george-westerman/#comments Mon, 03 Jan 2011 13:34:27 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=850

The "Value Path" of establishing sound communication between CIOs and the business

The importance of explaining how technology can deliver value to the business, as opposed to just explaining the technology itself, when CIOs are communicated with business partners

“Value Traps”, and how subtle missteps in communicating with the business can send the wrong message

The relevance of a CIO being a technologist or not, and the advantages of a new CIO coming from outside of IT

The IT “Virtuous Cycle”, and how focusing on addressing needs identification, transparent oversight, process and organization change, and application development solution delivery should be top priorities for CIOs

The authors' thoughts on emerging trends in IT

]]> http://www.metisstrategy.com/interview/richard-hunter-and-george-westerman/feed/ 0 In this interview, Richard Hunter and George Westerman discuss their book "The Real Business of IT" with Metis Strategy. Some of the topics discussed include: The "Value Path" of establishing sound communication between CIOs and the business In this interview, Richard Hunter and George Westerman discuss their book "The Real Business of IT" with Metis Strategy. Some of the topics discussed include: The "Value Path" of establishing sound communication between CIOs and the business The importance of explaining how technology can deliver value to the business, as opposed to just explaining the technology itself, when CIOs are communicated with business partners “Value Traps”, and how subtle missteps in communicating with the business can send the wrong message The relevance of a CIO being a technologist or not, and the advantages of a new CIO coming from outside of IT The IT “Virtuous Cycle”, and how focusing on addressing needs identification, transparent oversight, process and organization change, and application development solution delivery should be top priorities for CIOs The authors' thoughts on emerging trends in IT Metis Strategy's Forum on World Class IT clean 27:45 http://www.metisstrategy.com/interview/bob-willett-2/ http://www.metisstrategy.com/interview/bob-willett-2/#comments Mon, 20 Dec 2010 13:07:04 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=846

The lessons learned from having been a provider of outsourced services to the time when he was a user of them

The rationale and benefits of outsourcing the majority of the IT department

The benefits he sought and gained through outsourcing, and why reducing cost was not the number one priority

How Best Buy’s “Business Information Officers” served to translate business requirements to vendors

How best to evaluate external partners beyond just measuring SLAs

]]> http://www.metisstrategy.com/interview/bob-willett-2/feed/ 0 This interview is the fifth in a special series of five eSeminars covering the Five Principles of World Class IT. The five interviews have been broadcast in sequential weeks, and in this conversation on principle five –External Partnerships, This interview is the fifth in a special series of five eSeminars covering the Five Principles of World Class IT. The five interviews have been broadcast in sequential weeks, and in this conversation on principle five –External Partnerships, Bob Willett discusses the following ideas: The lessons learned from having been a provider of outsourced services to the time when he was a user of them The rationale and benefits of outsourcing the majority of the IT department The benefits he sought and gained through outsourcing, and why reducing cost was not the number one priority How Best Buy’s “Business Information Officers” served to translate business requirements to vendors How best to evaluate external partners beyond just measuring SLAs Metis Strategy's Forum on World Class IT clean 35:00 http://www.metisstrategy.com/interview/john-boushy-2/ http://www.metisstrategy.com/interview/john-boushy-2/#comments Mon, 13 Dec 2010 12:59:44 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=843

His advice for CIOs who wish to establish stronger ties with the business, and potentially follow in his footsteps to become the CEO of a major corporation

His thoughts on the vicissitudes of the CIO role in an era where business leaders are becoming more IT savvy

Changing the culture of the IT department to deliver value and calculate that value using business terms (ROI, NPV, IRR, etc.), as well as pushing for total cost of ownership (TCO) evaluations for all projects

John’s thoughts about whether we will see more CIOs emerging from the business rather that growing up through IT

]]> http://www.metisstrategy.com/interview/john-boushy-2/feed/ 0 This interview is the fourth in a special series of five eSeminars covering the Five Principles of World Class IT. The five interviews will be broadcast in sequential weeks, and in this conversation on P5-IT and Business Partnerships, This interview is the fourth in a special series of five eSeminars covering the Five Principles of World Class IT. The five interviews will be broadcast in sequential weeks, and in this conversation on P5-IT and Business Partnerships, John Boushy discusses the following ideas: His advice for CIOs who wish to establish stronger ties with the business, and potentially follow in his footsteps to become the CEO of a major corporation His thoughts on the vicissitudes of the CIO role in an era where business leaders are becoming more IT savvy Changing the culture of the IT department to deliver value and calculate that value using business terms (ROI, NPV, IRR, etc.), as well as pushing for total cost of ownership (TCO) evaluations for all projects John’s thoughts about whether we will see more CIOs emerging from the business rather that growing up through IT Metis Strategy's Forum on World Class IT clean 32:43