http://www.metisstrategy.com Strategic Advisors Mon, 30 Jan 2012 21:59:46 +0000 en hourly 1 http://www.metisstrategy.com/interview/ms-krishnan/ http://www.metisstrategy.com/interview/ms-krishnan/#comments Mon, 30 Jan 2012 13:00:02 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1865

Challenges to the average CIO being innovative

Fostering innovation through sharpening business acumen

Creating a culture of innovation that balances experimentation and governance

Recruiting IT professionals with a curiosity for business and technology

Dangers of relying on a single group to drive innovation

Eye on the trends: Cloud based architecture and systems providing the “democratization of capabilities” for small and medium- sized businesses, and the organization’s ability to understand the talent they have through the lens of the ecosystem in which they operate

]]> http://www.metisstrategy.com/interview/ms-krishnan/feed/ 0 http://www.metisstrategy.com/interview/david-johns/ http://www.metisstrategy.com/interview/david-johns/#comments Mon, 16 Jan 2012 13:00:38 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1858

Leveraging shared services at Owens Corning

Global outsourcing for scalability, expertise, and cost control

IT's emphasis on driving revenue

The "Bring Your Own Device" policy at Owens Corning

Innovation from the global IT team and increasingly tech-savvy workforce

Eye on the trends: How virtualization and cloud computing enable mobility, drive cost savings, and expedite deployment capabilities; the productivity gains from video; and consumerization of IT and David’s prediction that IT may eventually no longer provide devices to a company’s employees

]]> http://www.metisstrategy.com/interview/david-johns/feed/ 0 http://www.metisstrategy.com/interview/jim-knight/ http://www.metisstrategy.com/interview/jim-knight/#comments Tue, 03 Jan 2012 13:00:02 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1834

Technology in the competitive arms race

Collaboration in a Global CIO governance structure

The enterprise PMO's ability to facilitate consistent delivery

IT's stabilizing value in uncertain economic times

The importance of establishing business intimacy

Eye on the trends: Three major disruptive technologies- portable devices with enhanced functionality and performance to enable the workforce, big data and the potential for analytics to drive critical business decisions, and cloud computing and its ability to facilitate faster market entry

]]> http://www.metisstrategy.com/interview/jim-knight/feed/ 0 http://www.metisstrategy.com/should-the-cio-run-hr-too-article-in-cio-insight/ http://www.metisstrategy.com/should-the-cio-run-hr-too-article-in-cio-insight/#comments Mon, 26 Dec 2011 14:00:03 +0000 Metis Strategy http://www.metisstrategy.com/?p=1818 Peter High writes an article for CIO Insight on Ameristar Casino's dual SVP of IT and HR Rarely have IT and HR been led by the same individual. But similarities between these departments, combined with the need to think creatively about each, has caused some progressive companies to consider this combined role. Sheleen Quish is, perhaps, the most prominent example of this. After leading IT departments at Unitrin and U.S. Can, among other companies, she joined Ameristar Casinos as CIO in early 2007 and soon took added responsibility for the HR department. Here’s what she learned about managing this dual role.]]> http://www.metisstrategy.com/should-the-cio-run-hr-too-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/interview/carl-wilson/ http://www.metisstrategy.com/interview/carl-wilson/#comments Mon, 19 Dec 2011 13:00:42 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1821

How to cultivate an environment of success around you in order to progress in one’s career

The value of meaningful evaluations and cross-functional learning opportunities

How to reach the strategy-setting table as CIO

Taking data and information and turning it into knowledge

Eye on the trends: Consumerization of IT, the convergence of business and technology processes, the potential of mobility, and the criticality of analytics in the growth of corporations

]]> http://www.metisstrategy.com/interview/carl-wilson/feed/ 0 http://www.metisstrategy.com/federated-cloud-strategies-what-cios-need-to-know-article-in-cio-com/ http://www.metisstrategy.com/federated-cloud-strategies-what-cios-need-to-know-article-in-cio-com/#comments Fri, 16 Dec 2011 00:49:32 +0000 Metis Strategy http://www.metisstrategy.com/?p=1811 Peter High comments on federated cloud strategies in a CIO.com article As cloud computing adoption skyrockets and business functions increasingly look to external cloud providers to provision IT services, CIOs need to consider federated cloud strategies to integrate and manage this mixed bag of cloud computing environments.]]> http://www.metisstrategy.com/federated-cloud-strategies-what-cios-need-to-know-article-in-cio-com/feed/ 0 http://www.metisstrategy.com/interview/june-drewry/ http://www.metisstrategy.com/interview/june-drewry/#comments Mon, 05 Dec 2011 13:00:02 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1803

First steps when becoming a global CIO

The need for careful decisions on standardization and centralization with a dilligent exceptions process

The value of focusing more on streamlining architecture, reuse, data sharing, and portfolio management

The usefulness of an Office of the CIO

Pushing leaders to operate at a level higher than one's position

Eye on the trends: Ubiquitous access to data, consumerization of IT and the empowerment and pressure from executives outside of IT that is creates, the balance of leveraging cloud computing and maintain a secure environment, and the emerging ability to turn big data into information

]]> http://www.metisstrategy.com/interview/june-drewry/feed/ 0 http://www.metisstrategy.com/interview/bruce-leidal/ http://www.metisstrategy.com/interview/bruce-leidal/#comments Mon, 21 Nov 2011 13:00:09 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1798

Reducing IT spend as a portion of revenue to an aggressive target

Rationalizing expenditures as value creating or sustaining

Using "relationship managers" as liaisons between IT and business partners

Constant internal analysis of business relationships and IT operations to ensure excellence

Enabling all "smart devices" through its IT infrastructure and policies

Eye on the trends: supporting any “smart device” in the workplace and the consumerization of IT, the power of cloud computing solutions integration, the focus on leveraging analytics through the cloud, and leveraging social media to bolster sales and marketing efforts

]]> http://www.metisstrategy.com/interview/bruce-leidal/feed/ 0 http://www.metisstrategy.com/interview/ken-venner/ http://www.metisstrategy.com/interview/ken-venner/#comments Mon, 07 Nov 2011 13:00:28 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1781

Making IT “like air”- there and ready to use in plenty, without the need to think about it

The challenge and blessing of working with such a large percentage of technically savvy stakeholders

Ken’s “walk-crawl-run” approach to collaboratively prototyping solutions to demonstrate value

Being “stractical”: maintain the balance between strategic and tactical

Broadcom’s acquisitive nature and how IT enables successful transactions

Eye on the trends: Consumerization of IT relevance for CIOs, video for content delivery and collaboration, IT professionals getting out of the infrastructure business, and how IT security is under-emphasized

]]> http://www.metisstrategy.com/interview/ken-venner/feed/ 0 http://www.metisstrategy.com/mckessons-randy-spratt-where-it-nirvana-meets-business-nirvana-article-in-cio-insight/ http://www.metisstrategy.com/mckessons-randy-spratt-where-it-nirvana-meets-business-nirvana-article-in-cio-insight/#comments Mon, 31 Oct 2011 12:00:30 +0000 Metis Strategy http://www.metisstrategy.com/?p=1783 Peter High Discusses the Secrets to Managing the Growth vs. Cost Control Pendulum with the Innovative IT leader of a $112 Billion Health Company In this one-on-one Q&A, Randy Spratt, McKesson Corporation's CIO and CTO tells Peter High: "In my mind, business Nirvana is top-line growth. IT Nirvana is making everything the same, efficient, secure, leveraging economies of scale. In this scenario, IT controls things to a greater extent. In [too] many organizations, there is a pendulum that swings between these two scenarios, between Business Nirvana and IT Nirvana, never quite reaching either side before the momentum shifts in the other direction."]]> http://www.metisstrategy.com/mckessons-randy-spratt-where-it-nirvana-meets-business-nirvana-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/interview/norm-fjeldheim/ http://www.metisstrategy.com/interview/norm-fjeldheim/#comments Mon, 24 Oct 2011 12:00:06 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1697

How the CIO role and IT fit into a very technical company

Qualcomm IT's priorities

Norm's long-term strategic mindset that is enable by a long tenure

Not outsourcing IT and still capturing equal efficiencies

Hiring and training for a balanced business-IT skill set

Eye on the trends: Software as a Service (SaaS) and its ability to change the cost structure and operations of IT; the influence of the Consumerization of IT and the reality of intuitive user experience outweighing the value of increased functionality; and Cloud Computing and how through diligent management Qualcomm has been able to reach equal internal cost efficiencies to third party providers such as Amazon

]]> http://www.metisstrategy.com/interview/norm-fjeldheim/feed/ 0 http://www.metisstrategy.com/five-rules-for-hiring-the-right-cio-world-class-it-mentioned-in-cfo-article/ http://www.metisstrategy.com/five-rules-for-hiring-the-right-cio-world-class-it-mentioned-in-cfo-article/#comments Thu, 20 Oct 2011 12:00:45 +0000 Metis Strategy http://www.metisstrategy.com/?p=1762 Esteemed IT Journalist and CIO Placement Specialist Mentions World Class IT Sooner or later, you'll need to hire a new CIO. Here's how you should proceed.]]> http://www.metisstrategy.com/five-rules-for-hiring-the-right-cio-world-class-it-mentioned-in-cfo-article/feed/ 0 http://www.metisstrategy.com/the-changing-role-of-the-cio-video-interview-from-the-midsize-enterprise-summit-west-conference/ http://www.metisstrategy.com/the-changing-role-of-the-cio-video-interview-from-the-midsize-enterprise-summit-west-conference/#comments Mon, 17 Oct 2011 13:00:24 +0000 Metis Strategy http://www.metisstrategy.com/?p=1701 Peter High talks about the changing role of the CIO During the Midsize Enterprise Summit West Conference in Huntingon Beach, California, Peter High, President of Metis Strategy, conducted a video interview with organizers of the event on the changing role of the CIO.]]> http://www.metisstrategy.com/the-changing-role-of-the-cio-video-interview-from-the-midsize-enterprise-summit-west-conference/feed/ 0 http://www.metisstrategy.com/interview/charlie-feld-special-series-part-2-of-2-2/ http://www.metisstrategy.com/interview/charlie-feld-special-series-part-2-of-2-2/#comments Mon, 10 Oct 2011 12:00:35 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1688

His book, Blind Spot IT, and his framework for IT-lead business transformation: Why, What, How, and Who?

Change management within IT and the broader scope of a business

The imperative of the CIO to proactively advocate for IT's value contribution

Eye on the trends: The ability to create a "fabric of integration" that allows IT departments to react to an event and integrate in motion and in memory, without the contingency of ripping out and replacing legacy systems

]]> http://www.metisstrategy.com/interview/charlie-feld-special-series-part-2-of-2-2/feed/ 0 http://www.metisstrategy.com/why-businesses-succeed-when-it-triumphs-gotoassist-corporate-citrix-online-webinar/ http://www.metisstrategy.com/why-businesses-succeed-when-it-triumphs-gotoassist-corporate-citrix-online-webinar/#comments Mon, 26 Sep 2011 17:47:03 +0000 Metis Strategy http://www.metisstrategy.com/?p=1690 Peter High leads a webinar on developing World Class IT departments for Citrix Online Discover the techniques you can use to transform your IT department and develop into a truly world-class company.]]> http://www.metisstrategy.com/why-businesses-succeed-when-it-triumphs-gotoassist-corporate-citrix-online-webinar/feed/ 0 http://www.metisstrategy.com/interview/charlie-feld-special-series-part-1-of-2/ http://www.metisstrategy.com/interview/charlie-feld-special-series-part-1-of-2/#comments Mon, 26 Sep 2011 12:00:56 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1642

His career path as a CIO Hall of Famer

The "blind spot" that many executives have for IT

The history and transformation of IT and the CIO role

Customer-focused IT

The skill sets for the future IT leader

Eye on the trends: The evolution of the CIO into a strategic business leader

]]> http://www.metisstrategy.com/interview/charlie-feld-special-series-part-1-of-2/feed/ 0 http://www.metisstrategy.com/interview/dennis-self/ http://www.metisstrategy.com/interview/dennis-self/#comments Mon, 12 Sep 2011 12:00:17 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1640

The evolution of the role of IT at Electronic Arts

The digital disruption happening in the media and entertainment industry

Mobile gaming, social gaming, and the management of gamer communities

Risk management and the importance of security within EA

How the tech savviness of employees throughout EA affects IT

The importance of advanced analytics

How the proximity to Silicon Valley influences IT

Eye on the trends: Cloud computing, SaaS, virtualization offerings, advanced analytics, collaboration technologies, security and risk management technologies, mobile technologies, the consumerization of IT

]]> http://www.metisstrategy.com/interview/dennis-self/feed/ 0 http://www.metisstrategy.com/great-american-insurance-cio-piyush-singh-taking-calculated-risks-article-in-cio-insight/ http://www.metisstrategy.com/great-american-insurance-cio-piyush-singh-taking-calculated-risks-article-in-cio-insight/#comments Thu, 08 Sep 2011 19:36:44 +0000 Metis Strategy http://www.metisstrategy.com/?p=1673 Peter High Profiles Great American Insurance CIO In an industry known for risk aversion, Great American Insurance’s Senior Vice President and CIO Piyush Singh has managed to innovate and transform the company’s entire operative platform, while simultaneously influencing its business philosophy.]]> http://www.metisstrategy.com/great-american-insurance-cio-piyush-singh-taking-calculated-risks-article-in-cio-insight/feed/ 0 http://www.metisstrategy.com/tough-times-demand-cios-shine-article-and-innovation-webinar-with-itwire/ http://www.metisstrategy.com/tough-times-demand-cios-shine-article-and-innovation-webinar-with-itwire/#comments Thu, 01 Sep 2011 15:51:03 +0000 Metis Strategy http://www.metisstrategy.com/?p=1626 Peter High leads an iTWire Innovation Webinar Tough market conditions present Australian CIOs with an opportunity to seize the innovation nettle and demonstrate to the business how IT can deliver real business benefits according to an international expert who consults to Fortune 5000 companies around the world.]]> http://www.metisstrategy.com/tough-times-demand-cios-shine-article-and-innovation-webinar-with-itwire/feed/ 0 http://www.metisstrategy.com/interview/vic-bhagat/ http://www.metisstrategy.com/interview/vic-bhagat/#comments Mon, 29 Aug 2011 14:00:51 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1599

Vic's role and IT enabling growth at GE

IT innovation at GE and the culture of innovation

Sharing global best practices while maintaining local relevance

The balance of innovation and security, risk management, and governance

GE's "onshoring"/"smart-shoring" of IT domain knowledge

The future of the IT leader

IT metrics and the focus on business process improvement

Eye on the trends: Omnipresent information and the capability of sending IT solutions to anywhere at any time, hyper-intelligence and how analytics can bring the decision support system to a whole new level, and the need to give ample attention to the entire user experience in order to ensure stickiness

]]> http://www.metisstrategy.com/interview/vic-bhagat/feed/ 0 http://www.metisstrategy.com/vendors-as-partners-world-class-it-mentioned-in-network-world-article/ http://www.metisstrategy.com/vendors-as-partners-world-class-it-mentioned-in-network-world-article/#comments Fri, 26 Aug 2011 19:13:14 +0000 Metis Strategy http://www.metisstrategy.com/?p=1630 World Class IT in Practice Global Partners CIO Ken Piddington, a Forum on World Class IT participant, highlights the role of World Class IT principle 5, External Partnerships, in an article about how he has aimed to establish partnerships with his vendors.]]> http://www.metisstrategy.com/vendors-as-partners-world-class-it-mentioned-in-network-world-article/feed/ 0 http://www.metisstrategy.com/interview-with-cio-insight-china-on-world-class-it/ http://www.metisstrategy.com/interview-with-cio-insight-china-on-world-class-it/#comments Tue, 16 Aug 2011 19:56:44 +0000 Metis Strategy http://www.metisstrategy.com/?p=1608 How to Build a World Class IT Enterprise CIO Insight China recently profiled Peter High, President of Metis Strategy, in an interview covering multiple topics related to World Class IT.]]> http://www.metisstrategy.com/interview-with-cio-insight-china-on-world-class-it/feed/ 0 http://www.metisstrategy.com/interview/ben-fried/ http://www.metisstrategy.com/interview/ben-fried/#comments Mon, 15 Aug 2011 05:00:44 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=52

Role of IT at Google

Ben's priorities for IT

Google's "20% Time" and Open Source openness

The “corporatization of consumer technologies” (or the consumerization of IT)

Cloud computing's benefits and impact on IT

The future IT worker

Eye on the trends: The criticality of browser security and how it should not be an afterthought for CIOs, the rise of Android and tablets in the enterprise and the need for CIOs to proactively manage, rather than react to the change, and the emergence and potential of the Chrome Operating System to solve many of the challenges brought on by personal computing

]]> http://www.metisstrategy.com/interview/ben-fried/feed/ 0 http://www.metisstrategy.com/interview/jo-ann-olsovsky/ http://www.metisstrategy.com/interview/jo-ann-olsovsky/#comments Mon, 01 Aug 2011 05:00:49 +0000 Metis Strategy http://www.metisstrategy.com/?post_type=interview&p=1565

Technology in the rail industry

Need for collaboration and inter-operability

Life after the Berkshire Hathaway acquisition

Mindset of a CIO in a B2B Company

Learning a new industry and company

Eye on the trends: BNSF's use of mobile computing to help its customers track their freight, the challenges of the consumerization of IT, the evolution of the "always on" hand held device and information at the fingertips without the need to launch applications, the potential for video and imagery in rail, the digital storage boom and power of cloud computing and visualization

]]> http://www.metisstrategy.com/interview/jo-ann-olsovsky/feed/ 0 http://www.metisstrategy.com/interview/bill-chang/ http://www.metisstrategy.com/interview/bill-chang/#comments Mon, 18 Jul 2011 10:00:43 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=1532

Best-in-class information communication technology

The networked world

IT financial management

The importance of the Value Chain

Cloud computing security

Eye on the trends: The inevitability of cloud computing adoption, the scalability of mobile computing, the potential of a networked “M to M” mobile world, the power of analytics, and the challenges that the consumerization of IT creates for a CIO

]]> http://www.metisstrategy.com/interview/bill-chang/feed/ 0 http://www.metisstrategy.com/interview/piyush-singh/ http://www.metisstrategy.com/interview/piyush-singh/#comments Mon, 04 Jul 2011 08:00:27 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=1529

How he lead a complete revamp of the application architecture in order to leave all legacy systems in the past

His priorities around leveraging Service Oriented Architecture (SOA) in order to enable data to flow “automagically” throughout Great American’s systems and therefore streamline business processes

His “Big Five” guidelines for CIOs, which include:

The need to flip the ratio of 80% spend on maintenance and 20% on new development

The need to avoid correlation between age, tenure, and risk aversion

The importance of the CIO’s physical proximity to business executives in determining how strategic IT can be

The need to differentiate between creating a solution vs. an automation

How grading IT based on “on-time and on-budget” are the wrong signs of success

Eye on the trends: How the consumerization of IT has bled into business partner expectations and demand for IT

]]> http://www.metisstrategy.com/interview/piyush-singh/feed/ 0 http://www.metisstrategy.com/interview/joe-abidaoud/ http://www.metisstrategy.com/interview/joe-abidaoud/#comments Mon, 20 Jun 2011 08:00:12 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=1526

A description of HudBay Minerals’ metals mining business and the impactful role technology plays in enabling the company’s push for growth

His priorities for the near term around perfecting their newly rolled out ERP, leveraging geological survey and discovery technology, as well as improving wireless communication for their many disparate operations

How, as a CIO in a new industry, Joe utilized a company-wide survey to understand the true perception of IT across the organization

The inclusive governance model that HudBay uses to ensure that all the right players are included in decision making

HudBay’s organizational structure that has a central CIO function, central architecture, and shared services for IT infrastructure

Eye on the trends: Technology that supports all mining operations, especially the geophysical exploration technology, growing ease and power of improved communications, and the further out potential for robotics to reduce costs amid rising fuel and labor costs

]]> http://www.metisstrategy.com/interview/joe-abidaoud/feed/ 0 http://www.metisstrategy.com/adp-it-innovation-in-hard-times-pays-off/ http://www.metisstrategy.com/adp-it-innovation-in-hard-times-pays-off/#comments Thu, 09 Jun 2011 21:53:01 +0000 Metis Strategy http://metisstrategy.com/wp/?p=982 Maintaining a Focus on Innovation ADP CIO Mike Capone kept innovation moving even during the economic downturn, thereby preventing his IT organization from becoming a cost-cutting target. A new mobile payroll initiative undertaken by his team is now driving new business as the economy begins to recover.]]> http://www.metisstrategy.com/adp-it-innovation-in-hard-times-pays-off/feed/ 0 http://www.metisstrategy.com/the-new-normal-proceed-with-caution/ http://www.metisstrategy.com/the-new-normal-proceed-with-caution/#comments Thu, 09 Jun 2011 20:10:04 +0000 Metis Strategy http://metisstrategy.com/wp/?p=994 How to Approach the "New Normal" It's the new normal: Now what? How can you apply yesterday’s lessons to tomorrow’s IT strategy? Focus on transparency, governance, motivation and innovation -- the keys to thriving during good economic times and bad.]]> http://www.metisstrategy.com/the-new-normal-proceed-with-caution/feed/ 0 http://www.metisstrategy.com/the-new-cios-first-steps/ http://www.metisstrategy.com/the-new-cios-first-steps/#comments Thu, 09 Jun 2011 19:58:12 +0000 Metis Strategy http://metisstrategy.com/wp/?p=986 A New CIO's First Four Steps When Taking on His Position Duane Anderson took on his first CIO role in mid-2009 when he joined ad agency Marquette Group and its sister agency USMotivation. His first steps? Focus on defining the present and future state of IT and strengthen governance in his organization.]]> http://www.metisstrategy.com/the-new-cios-first-steps/feed/ 0 http://www.metisstrategy.com/flextronics-keeping-it-running-on-just-enough/ http://www.metisstrategy.com/flextronics-keeping-it-running-on-just-enough/#comments Thu, 09 Jun 2011 19:47:41 +0000 Metis Strategy http://metisstrategy.com/wp/?p=979 Flextronics: Keeping IT Running On 'Just Enough' Keeping your IT operations lean during periods of business growth will help prepare you for the next economic downturn. Flextronics SVP/CIO David Smoley shares his top three priorities for keeping IT running at its best during good times and bad.]]> http://www.metisstrategy.com/flextronics-keeping-it-running-on-just-enough/feed/ 0 http://www.metisstrategy.com/world-class-it-the-best-cios-are-full-partners-in-driving-and-executing-business-strategy/ http://www.metisstrategy.com/world-class-it-the-best-cios-are-full-partners-in-driving-and-executing-business-strategy/#comments Thu, 09 Jun 2011 19:16:09 +0000 Metis Strategy http://metisstrategy.com/wp/?p=958 World-class IT requires the IT group to function as the central nervous system of the organization. Peter High explains the 5 Principles of World Class IT and other topics including IT's role as the central nervous system of the corporate body, how to strengthen the weaker links of the organization, and IT-lead innovation.]]> http://www.metisstrategy.com/world-class-it-the-best-cios-are-full-partners-in-driving-and-executing-business-strategy/feed/ 0 http://www.metisstrategy.com/peter-high-metis-strategy-founder-and-author-talks-about-cios-and-their-role-in-business-success/ http://www.metisstrategy.com/peter-high-metis-strategy-founder-and-author-talks-about-cios-and-their-role-in-business-success/#comments Thu, 09 Jun 2011 18:47:47 +0000 Metis Strategy http://metisstrategy.com/wp/?p=954 An Interview with Enterprise Leadership Enterpriseleadership.org sat down with Peter High, founder of Metis Strategy and author of the book World Class IT: Why Businesses Succeed When IT Triumph. Peter talks about the changing roles and importance of CIOs within a business's infrastructure]]> http://www.metisstrategy.com/peter-high-metis-strategy-founder-and-author-talks-about-cios-and-their-role-in-business-success/feed/ 0 http://www.metisstrategy.com/coverage-from-cio-insight-building-a-world-class-it-shop/ http://www.metisstrategy.com/coverage-from-cio-insight-building-a-world-class-it-shop/#comments Thu, 09 Jun 2011 16:55:14 +0000 Metis Strategy http://metisstrategy.com/wp/?p=948 Peter High's book, World Class IT, lays out the five principles the best IT organizations share. In this article, CIO Insight reviews World Class IT and provides an excerpt on Principle 1: People.]]> http://www.metisstrategy.com/coverage-from-cio-insight-building-a-world-class-it-shop/feed/ 0 http://www.metisstrategy.com/various-book-reviews/ http://www.metisstrategy.com/various-book-reviews/#comments Thu, 09 Jun 2011 16:21:10 +0000 Metis Strategy http://metisstrategy.com/wp/?p=942 Several publications have recognized World Class IT Click through to follow their links.]]> http://www.metisstrategy.com/various-book-reviews/feed/ 0 http://www.metisstrategy.com/interview/michael-del-priore/ http://www.metisstrategy.com/interview/michael-del-priore/#comments Mon, 06 Jun 2011 18:35:00 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=735

How Church & Dwight organizes on a global basis and leverages expertise from the center with global platforms

The importance of defining a multiyear strategy that can drive decision making in order to reach an optimal end state

How effective governance, architecture planning, and demand management can help deliver on multiple, varying business needs

The optimal balance between in-house IT staff and external powers, and how the latter should use the expertise to perform commodity functions in order to free up in-house capabilities to lead strategic initiatives

The best practice of sharing one’s IT strategy with a core group of external partners in order to improve alignment and reap synergies

Eye on the trends: The consumerization of IT and skepticism over the business case for some of it, cloud computing and the flexibility the private and public cloud options offer, and the huge opportunity that business intelligence has to make IT a difference maker

]]> http://www.metisstrategy.com/interview/michael-del-priore/feed/ 0 http://www.metisstrategy.com/successful-mas-are-often-those-that-make-it-integration-a-priority/ http://www.metisstrategy.com/successful-mas-are-often-those-that-make-it-integration-a-priority/#comments Tue, 24 May 2011 18:29:33 +0000 Metis Strategy http://metisstrategy.com/wp/?p=183 What IT leaders need to consider during mergers and acquisitions CIOs have a complex undertaking during mergers and acquisitions: They often have to reconcile people and systems of multiple companies while being a driver of cost reduction once a merger is completed. Most mergers fail to deliver anticipated value due to risks that are not fully contemplated and mitigated.]]> http://www.metisstrategy.com/successful-mas-are-often-those-that-make-it-integration-a-priority/feed/ 0 http://www.metisstrategy.com/interview/harvey-koeppel/ http://www.metisstrategy.com/interview/harvey-koeppel/#comments Mon, 23 May 2011 14:19:14 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=877

How CIOs have increasingly taken on more diverse roles, transforming from a manager of a tactical IT cost center to a business savvy leader that needs to understand business strategy and processes, organization and growth, talent management, risk management, and how to capitalize on customer-related business intelligence

The way in which CIOs remained innovative during the cost-cutting downturn by re-investing savings into innovation, focusing on core competencies, and helping diversify the business beyond local or regional dependencies

How the differentiator between leading CIOs and average CIOs is the ability to earn a “voice at the table” beyond just a “seat at the table” by being able to communicate and contribute in business terms

The disparity between the number of CIOs who have innovative ideas and those that actually get funded, and how that it driven by both communication abilities and getting the IT basics right

How, while CIO of Citigroup’s Global Consumer Group, he and his team helped enhance the global customer experience by aligning IT delivery to business strategy

Eye on the trends: The proliferation of broadband and mobile technology and how that enables the holy grail of technology: anything-anyplace-anytime; the consumerization of IT and the challenges a CIO faces by not being in full control of all technology; and the shifting dynamic of how data is no longer consider the output of an application, but rather applications are built specifically to handle large amounts of data

]]> http://www.metisstrategy.com/interview/harvey-koeppel/feed/ 0 http://www.metisstrategy.com/know-thyself-and-thy-acquisition/ http://www.metisstrategy.com/know-thyself-and-thy-acquisition/#comments Wed, 18 May 2011 19:38:38 +0000 Metis Strategy http://metisstrategy.com/wp/?p=615 Successful M&As are often those that make IT integration a priority Mergers occur for a variety of reasons. Some companies want access to new geographies; others seek a quick path toward new products and services that complement their own; still others believe they can run the acquired entity more efficiently.]]> http://www.metisstrategy.com/know-thyself-and-thy-acquisition/feed/ 0 http://www.metisstrategy.com/world-class-it-an-it-prairie-home-companion/ http://www.metisstrategy.com/world-class-it-an-it-prairie-home-companion/#comments Mon, 16 May 2011 18:32:43 +0000 Metis Strategy http://metisstrategy.com/wp/?p=873 It is possible for almost any IT department to accomplish extraordinary things The term "world-class" is a bit loaded since it can't be measured objectively, but it can be defined subjectively and used as a standard against which firms can measure performance.While these factors often lead to IT excellence, some companies without these advantages still manage to operate at a world-class level. One Consumer Packaged Goods company is a great example.]]> http://www.metisstrategy.com/world-class-it-an-it-prairie-home-companion/feed/ 0 http://www.metisstrategy.com/out-of-alignment/ http://www.metisstrategy.com/out-of-alignment/#comments Thu, 12 May 2011 21:39:09 +0000 Metis Strategy http://metisstrategy.com/wp/?p=340 Hugging the business too closely can squeeze the lifeblood out of IT Much has been written about the need for information technology departments to align with the business units within their companies. IT should understand the company's strategic direction, so the thinking goes, and develop solutions to meet those needs. This trend led many IT departments to develop a return on investment (ROI) analysis for each project.]]> http://www.metisstrategy.com/out-of-alignment/feed/ 0 http://www.metisstrategy.com/united-it-employs-strategic-themes-to-cut-cost-enable-collaboration/ http://www.metisstrategy.com/united-it-employs-strategic-themes-to-cut-cost-enable-collaboration/#comments Tue, 10 May 2011 21:38:55 +0000 Metis Strategy http://metisstrategy.com/wp/?p=338 United's IT Department devised a seven-tiered approach to bringing its business units together with each other - and IT A closer look at the Strategic Themes reveals how United was able to re-conceptualize IT's relationship to the business units in a way that integrated the disparate entities' business units making them more collaborative.]]> http://www.metisstrategy.com/united-it-employs-strategic-themes-to-cut-cost-enable-collaboration/feed/ 0 http://www.metisstrategy.com/united-it-revamps-processes-business-relationships-to-help-drive-company-forward/ http://www.metisstrategy.com/united-it-revamps-processes-business-relationships-to-help-drive-company-forward/#comments Mon, 09 May 2011 19:12:00 +0000 Metis Strategy http://metisstrategy.com/wp/?p=898 Driving change out of bankruptcy The bankrupt airline is unique, both in terms of its investment in IT, and the inventive collaborative strategy devised by CIO Nirup Krishnamurthy that has contributed significantly to addressing United's dueling needs to cut costs and create revenue-generating programs.]]> http://www.metisstrategy.com/united-it-revamps-processes-business-relationships-to-help-drive-company-forward/feed/ 0 http://www.metisstrategy.com/interview/greg-fell/ http://www.metisstrategy.com/interview/greg-fell/#comments Mon, 09 May 2011 14:14:52 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=875

The process through which Terex transformed itself from a holding to an operating company, and how IT was central in driving and enabling that change

How, in this transformation, Greg essentially built the corporate IT function from the ground up

The successful implementation of an Enterprise Resource Planning (ERP) system by invoking heavy executive collaboration to make important strategic decisions

The importance of an IT leader to establish, nurture, and enhance relationships with other executives in order to ensure that IT is delivering on the business vision (and not on its own distinct vision)

The similarities and differences between leading IT at his previous post, Ford Motor Company, and Terex, a global manufacturer of large construction and other types of equipment

How he manages a “strong federated model” for his global IT team, and how Terex approaches Merger and Acquisitions

Eye on the trends: Consumer devices in the work place, mobility strategy, and allowing access to corporate data on personal devices

]]> http://www.metisstrategy.com/interview/greg-fell/feed/ 0 http://www.metisstrategy.com/in-portfolio-management-apps-alone-wont-bring-order-to-chaos/ http://www.metisstrategy.com/in-portfolio-management-apps-alone-wont-bring-order-to-chaos/#comments Sun, 08 May 2011 19:35:08 +0000 Metis Strategy http://metisstrategy.com/wp/?p=923 Tools deal in quantifiable information; they don't possess the human virtues of discipline, creative thinking, or, most important, decision-making. One of the most difficult tasks for IT departments is project portfolio management--and, of course, it's also one of the tasks they most need to get right. ]]> http://www.metisstrategy.com/in-portfolio-management-apps-alone-wont-bring-order-to-chaos/feed/ 0 http://www.metisstrategy.com/four-steps-to-creating-successful-project-portfolios/ http://www.metisstrategy.com/four-steps-to-creating-successful-project-portfolios/#comments Sun, 01 May 2011 19:43:30 +0000 Metis Strategy http://metisstrategy.com/wp/?p=927 The criterion typically assumed to be most important in assessing projects is financial return. But that approach can overlook some huge opportunities. A successful company is much like the human body in motion: The movements of individual parts are coordinated in order to move the entity as a whole in a single direction. ]]> http://www.metisstrategy.com/four-steps-to-creating-successful-project-portfolios/feed/ 0 http://www.metisstrategy.com/interview/hunter-muller/ http://www.metisstrategy.com/interview/hunter-muller/#comments Mon, 25 Apr 2011 14:12:47 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=869

His book, The Transformational CIO, and how he defines a truly “transformational” leader

The logic behind the unique story-telling approach employed in the book that allows the voices of transformational CIOs to really come through

His four-step model for CIOs: Define (a future state vision), Build (a world class team), Lead (by instilling confidence and demonstrating consistency and authenticity), and Change (by inspiring a culture of change that uplifts people to the future state vision)

How CIOs can, and should, think like CEOs by capitalizing on their license to operate across the company to drive growth and identify efficiencies

Eye on the trends: Cloud computing- its ability to enable innovation and the need for IT to deliver so that the business does not bypass IT to purchase capabilities externally, mobility- its ability to enable the mobile work force, and the opportunity CIOs have in this age of technological significance to be a transformational leader

]]> http://www.metisstrategy.com/interview/hunter-muller/feed/ 0 http://www.metisstrategy.com/interview/larry-bonfante/ http://www.metisstrategy.com/interview/larry-bonfante/#comments Mon, 11 Apr 2011 14:06:04 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=864

His book called Lessons in IT Transformation and the importance of the “human side” of leadership: focusing on developing relationships, communicating effectively, marketing your ideas, supporting partners and clients, and leveraging the competitive advantage of your own people

How the US Tennis Association leverages technology for operational improvement, constituent communication, and driving top line growth

His priorities around minimizing utility costs in order to reinvest in IT an engine of innovation that drives revenue through their event management system, access control system, wireless kiosks, and licensing of USTA’s proprietary technology

The need for CIOs to adopt the business strategy and corporate mission as their own strategy, as opposed to creating an IT-specific strategy in a vacuum

Eye on the trends: The ability to un-tether the workforce from their desks and tap the consumer market through mobility, and everything as a service to free up capital for growth investment

]]> http://www.metisstrategy.com/interview/larry-bonfante/feed/ 0 http://www.metisstrategy.com/interview/lee-congdon/ http://www.metisstrategy.com/interview/lee-congdon/#comments Mon, 28 Mar 2011 11:45:08 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=173

Red Hat IT’s priorities for the new fiscal year around business solution delivery, operations and process improvement, technology driven innovation, and capability growth

The close partnership IT has with product development as heavy users and beta testers of Red Hat products

The necessity of recognizing that IT is ultimately a service organization that should be business driven, and how establishing that culture earns trust from business partners

How he has organized his IT team to focus on innovation, most recently around telephony, consumer services, business intelligence, mobile technology, and developing a community support model

Eye on the trends:Consumerization of IT, rapid growth of mobile application and device capabilities, Software as a Service (SaaS) as a platform for faster and easier access to new technology, and the tremendous business opportunity for Red Hat in Cloud Computing and utility computing

]]> http://www.metisstrategy.com/interview/lee-congdon/feed/ 0 http://www.metisstrategy.com/interview/amit-chatterjee/ http://www.metisstrategy.com/interview/amit-chatterjee/#comments Mon, 14 Mar 2011 13:55:05 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=860

The mission of Hara to allow organizations to participate in the natural change around energy, water, and waste management in a meaningful way that did not compromise profitability

How advanced technology, coupled with behavior modifications, can improve an organization’s energy and water “metabolism” in order to drive down costs

The need to factor in energy sustainability when considering growth strategies

The story behind this technology-led start-up’s own growth

Practical advice for how CIOs can partner with executive colleagues in order to drive energy, and therefore cost, savings

The need for companies to have more visibility into their energy use in order to establish accountability and reduce waste

How governments can positively encourage advancement in the energy industry by molding the infrastructure that will help define the role of entrepreneurs and corporations

Eye on the trends: The fusion of green practices and technology

]]> http://www.metisstrategy.com/interview/amit-chatterjee/feed/ 0 http://www.metisstrategy.com/interview/jay-levine/ http://www.metisstrategy.com/interview/jay-levine/#comments Mon, 28 Feb 2011 13:51:21 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=858

Jay’s priorities of focusing in the near term on addressing government mandates while in the longer term preparing his company for the shift to a business to consumer environment

The dramatic changes to the health insurance supply chain, and how regulatory measures are driving significant technology modernization and transformation

How Blue Cross Blue Shield of MN is approaching the uncertainty of legal regulations in health reform, as well as the bets the company is making regardless of regulation

How, when taking on a new CIO position, one must commit to obsessive learning about a new industry while also identifying parallels with other industry experience

The necessity to run a non-profit like a for-profit business, while heavily appreciating the community-oriented mission of the company

How the health insurance industry lags others in its adoption of commodity labor and software solution, and how this will be a necessary shift in approach in order to meet the increasing time to market demands of a business to consumer market

Eye on the trends: Mobile devices’ ability to provide rich data anywhere, cloud computing playing a role in agility, and the ability for Software as a Service (SaaS) to enable transformational efforts in a shorter time period

]]> http://www.metisstrategy.com/interview/jay-levine/feed/ 0 http://www.metisstrategy.com/interview/jim-flyzik/ http://www.metisstrategy.com/interview/jim-flyzik/#comments Mon, 14 Feb 2011 13:45:22 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=856

How IT is capable of addressing a number of the US government’s problems through cost cutting and improved customer service

The steps taken to drive substantial streamlining efforts across government agencies

The importance of approaching problem solving by framing an “Imagine if” scenario, and working backward from that to create actionable steps

How to engender support for technology change amidst skeptics

How to establish meaningful and productive relationships with business partners , and the need to structure the relationship such that he or she views IT as capable of solving his or her business problems

His experience of working with the Secret Service, and recognizing the need to approach cyber security as proactive risk management as opposed to reactive break fixing

Eye on the trends: enhanced visualization technology to improve the communication of ideas, wireless & mobility and the ability for the intersection of time and distance to approach zero, cloud computing, identity management, business intelligence, cyber security, and the potential for the "open source" trend to drive the proliferation of open architectures within IT departments

]]> http://www.metisstrategy.com/interview/jim-flyzik/feed/ 0 http://www.metisstrategy.com/interview/nick-colisto/ http://www.metisstrategy.com/interview/nick-colisto/#comments Mon, 31 Jan 2011 13:42:31 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=854

His priorities around integrating the business suite of applications across the company

The four layers of K. Hovnanian’s business suite: master data, best of breed business apps, system integration, and business intelligence

The importance of framing business colleagues not as “customers”, but rather as partners, in order to stress that IT be seen as peers

K. Hovnanian’s use of technology to enhance the customer experience through the implementation of a buyer’s portal and electronic payment process

The company’s approach to dynamically solicit customer feedback

His team's approach to talent management, focusing on: performance objectives, conducting a skill inventory, standardizing job descriptions, providing comprehensive training classes, and encouraging job rotations and career development

Eye on the trends: mobile computing enabling the workforce on the go, enabling enterprise systems and BI for the smart phone, and taking advantage of competition in the cloud computing market to reap cost savings

]]> http://www.metisstrategy.com/interview/nick-colisto/feed/ 0 http://www.metisstrategy.com/interview/ken-piddington/ http://www.metisstrategy.com/interview/ken-piddington/#comments Mon, 17 Jan 2011 13:36:46 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=852

Global Partners IT’s transformation from an order taker to a strategic partner

The importance of communication in establishing credibility for IT and improving operations

The way in which IT is focusing on analytics in order to provide the company with a competitive advantage

The necessity to not only hold vendors to SLAs and manage them effectively in order to ensure you get what you pay for, but also the necessity to share the strategic vision with vendors so that they can more effectively operate on your behalf

How Global Partners IT engages external clients to build relationships

IT’s future role in mergers and acuquisition

Eye on the trends: The pros and cons of the hot trends of cloud computing, social media, and iPad in the enterprise

]]> http://www.metisstrategy.com/interview/ken-piddington/feed/ 0 http://www.metisstrategy.com/interview/richard-hunter-and-george-westerman/ http://www.metisstrategy.com/interview/richard-hunter-and-george-westerman/#comments Mon, 03 Jan 2011 13:34:27 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=850

The "Value Path" of establishing sound communication between CIOs and the business

The importance of explaining how technology can deliver value to the business, as opposed to just explaining the technology itself, when CIOs are communicated with business partners

“Value Traps”, and how subtle missteps in communicating with the business can send the wrong message

The relevance of a CIO being a technologist or not, and the advantages of a new CIO coming from outside of IT

The IT “Virtuous Cycle”, and how focusing on addressing needs identification, transparent oversight, process and organization change, and application development solution delivery should be top priorities for CIOs

The authors' thoughts on emerging trends in IT

]]> http://www.metisstrategy.com/interview/richard-hunter-and-george-westerman/feed/ 0 http://www.metisstrategy.com/interview/bob-willett-2/ http://www.metisstrategy.com/interview/bob-willett-2/#comments Mon, 20 Dec 2010 13:07:04 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=846

The lessons learned from having been a provider of outsourced services to the time when he was a user of them

The rationale and benefits of outsourcing the majority of the IT department

The benefits he sought and gained through outsourcing, and why reducing cost was not the number one priority

How Best Buy’s “Business Information Officers” served to translate business requirements to vendors

How best to evaluate external partners beyond just measuring SLAs

]]> http://www.metisstrategy.com/interview/bob-willett-2/feed/ 0 http://www.metisstrategy.com/interview/john-boushy-2/ http://www.metisstrategy.com/interview/john-boushy-2/#comments Mon, 13 Dec 2010 12:59:44 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=843

His advice for CIOs who wish to establish stronger ties with the business, and potentially follow in his footsteps to become the CEO of a major corporation

His thoughts on the vicissitudes of the CIO role in an era where business leaders are becoming more IT savvy

Changing the culture of the IT department to deliver value and calculate that value using business terms (ROI, NPV, IRR, etc.), as well as pushing for total cost of ownership (TCO) evaluations for all projects

John’s thoughts about whether we will see more CIOs emerging from the business rather that growing up through IT

]]> http://www.metisstrategy.com/interview/john-boushy-2/feed/ 0 http://www.metisstrategy.com/interview/randy-spratt-2/ http://www.metisstrategy.com/interview/randy-spratt-2/#comments Mon, 06 Dec 2010 12:47:40 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=838

The governance improvements that he undertook upon ascending to be the head of technology for the world’s largest healthcare company

The councils that he has assembled to vet and prioritize work across IT related to the many massive business units that his team supports

The methods he has used to develop process standards where relevant and appropriate across IT

The processes that he and his team use to find ideas in one part of the organization that have broader implications for McKesson as a whole, as well as the means by which he spreads them

The methods Randy uses to communicate the efficacy of his portfolio of projects both internally (within IT) and externally (with his colleagues outside of IT)

]]> http://www.metisstrategy.com/interview/randy-spratt-2/feed/ 0 http://www.metisstrategy.com/interview/mark-settle-2/ http://www.metisstrategy.com/interview/mark-settle-2/#comments Mon, 29 Nov 2010 12:40:45 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=835

The emergence of Enterprise Architecture and Vendor Management Offices as major trends in Infrastructure

With each of the new opportunities that he has pursued, the steps Mark has taken to get his mind around the challenges that each infrastructure environment has entailed

The kinds of organizations that are more or less ripe for outsourcing infrastructure including the factors that CIOs should consider when weighing this option

The methods Mark has used to express the needs and activities related to Infrastructure to his business colleagues

Mark’s thoughts related to Cloud Computing and Virtualization

]]> http://www.metisstrategy.com/interview/mark-settle-2/feed/ 0 http://www.metisstrategy.com/interview/gregor-bailar-2/ http://www.metisstrategy.com/interview/gregor-bailar-2/#comments Mon, 22 Nov 2010 12:32:27 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=831

How Gregor and his colleagues at Capital One turned the traditional thought process on office space and the working environment on its head in order to facilitate collaboration and innovation among other benefits

Gregor’s approach to workforce planning, succession planning, and grooming the leaders of the future, especially as several of his former lieutenants are now IT executives

The process Gregor has used to facilitate cultural change in the organizations that he has led

Gregor’s thoughts on how the so-called millennials’ innate comfort with and knowledge of technology impact IT departments and corporations more generally speaking

Other people-centric trends that he believes will be critical for current CIOs and IT executives to be mindful of

]]> http://www.metisstrategy.com/interview/gregor-bailar-2/feed/ 0 http://www.metisstrategy.com/interview/dave-zeppieri/ http://www.metisstrategy.com/interview/dave-zeppieri/#comments Mon, 08 Nov 2010 12:25:54 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=829

The evolution of IT’s role at the Overseas Private Investment Corporation

The benefits and challenges of leading an IT shop for a smaller government agency, after years of experience at larger agencies

How best to engage business partners and the importance of building relationships

The significant impact Cloud Computing has had on OPIC’s ability to improve its operations

The importance of documenting repeatable processes in order to maintain a secure environment

The balance of risk and expectations with social media

]]> http://www.metisstrategy.com/interview/dave-zeppieri/feed/ 0 http://www.metisstrategy.com/interview/naresh-shanker/ http://www.metisstrategy.com/interview/naresh-shanker/#comments Mon, 25 Oct 2010 12:21:16 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=826

His priorities for the foreseeable future around operational excellence, a successful merger with Hewlett-Packard, and the preparation for a launch of a new product portfolio

How consumer electronics have impacted commercial technologies, and the implications for the future

IT’s role in innovation at Palm

The benefits and challenges of being headquartered in Silicon Valley, with so many other IT executives to tap as resources

How IT can avoid being a bottleneck to project delivery and time-to-market through efficient processes

]]> http://www.metisstrategy.com/interview/naresh-shanker/feed/ 0 http://www.metisstrategy.com/interview/phil-fasano-3/ http://www.metisstrategy.com/interview/phil-fasano-3/#comments Mon, 11 Oct 2010 12:16:10 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=824

How IT supports Kaiser Permanente's multiple healthcare arms

The importance of IT in providing better information faster to physicians and healthcare decision makers

Kaiser Permanente’s use of the electronic medical record, and the benefits garnered

IT’s role in responding to healthcare reform

Kaiser Permanente’s IT innovation process and how listening to the needs of end-users can be the genesis of new ideas

The promising future role of mobile technologies in enhancing healthcare

]]> http://www.metisstrategy.com/interview/phil-fasano-3/feed/ 0 http://www.metisstrategy.com/interview/rob-webb/ http://www.metisstrategy.com/interview/rob-webb/#comments Thu, 23 Sep 2010 12:08:16 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=822

How Hilton has worked through dramatic change in the past three years

The benefits of leveraging strategic sourcing partners in non-competitive areas such as infrastructure

Hilton’s approach to innovation

How to balance utilizing economies of scale while allowing different brands to operate independently

Exciting new technologies for the hospitality industry

]]> http://www.metisstrategy.com/interview/rob-webb/feed/ 0 http://www.metisstrategy.com/interview/dave-smoley/ http://www.metisstrategy.com/interview/dave-smoley/#comments Mon, 13 Sep 2010 12:03:29 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=820

Using technology to enable people to work better and to make smarter and faster decisions

How cost-cutting needs to become part of IT's culture in order to be effective

Standardizing core tools to drive low costs

How mature IT organizations eventually move toward a lean model

The value of having business unit IT leads with domain expertise

]]> http://www.metisstrategy.com/interview/dave-smoley/feed/ 0 http://www.metisstrategy.com/interview/ramon-baez/ http://www.metisstrategy.com/interview/ramon-baez/#comments Mon, 30 Aug 2010 11:57:40 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=817

Using lean methodologies to simplify and improve internal IT processes

Providing high-potential employees with the same type of leadership development training that management receives

The advantages of embedding IT employees in the business to help with alignment

Creating a digital center of excellence that partners technology and marketing teams

The importance of frequently conducting management reviews, executive reviews, and operational reviews

]]> http://www.metisstrategy.com/interview/ramon-baez/feed/ 0 http://www.metisstrategy.com/interview/karl-salnoske/ http://www.metisstrategy.com/interview/karl-salnoske/#comments Wed, 18 Aug 2010 11:50:23 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=815

The increasing importance of domain knowledge among IT employees

The importance of governance in any transformation program

Building a core competency around project management

The importance of closely managing outsourcing

The increasing usage of cloud computing and social media in business

]]> http://www.metisstrategy.com/interview/karl-salnoske/feed/ 0 http://www.metisstrategy.com/interview/jorg-heinemann/ http://www.metisstrategy.com/interview/jorg-heinemann/#comments Mon, 02 Aug 2010 11:41:11 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=812

The two fundamental drivers of success in a vendor relationship

Shifting trends in the solar industry

The challenges of simultaneously having to act like both a construction company and a semi-conductor company

How to transition an IT team from supporting a nimble startup to supporting a multi-billion dollar company

The best ways to ensure alignment with the business

]]> http://www.metisstrategy.com/interview/jorg-heinemann/feed/ 0 http://www.metisstrategy.com/interview/yuvi-kochar/ http://www.metisstrategy.com/interview/yuvi-kochar/#comments Mon, 19 Jul 2010 11:36:57 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=809

The decentralized structure of IT among the various business units under The Washington Post Company

How The Washington Post Company has been leveraging the digital media environment amidst the challenge that the internet poses to media companies

Cloud Computing and all of the possibilities and implications one must consider when leading a large holding company

How the skill sets of in-house IT employees need to change to adapt to the evolving environment

The various benefits and challenges when considering Enterprise 2.0 and social media for both internal as well as external facing application

The future of mobile technologies’ impact on media

]]> http://www.metisstrategy.com/interview/yuvi-kochar/feed/ 0 http://www.metisstrategy.com/interview/bruce-besanko/ http://www.metisstrategy.com/interview/bruce-besanko/#comments Mon, 05 Jul 2010 23:37:40 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=806

How the most important thing in defining a relationship between a CFO and CIO is the establishment of communication and transparency to build trust

The four ways in which a CIO must demonstrate the value of a project

The multiple resources models IT can employ when structuring its staff

The important considerations when outsourcing

The potential pros and cons of the various reporting relationships between the CIO and the CFO vs. the COO vs. the CEO

The potential for the iPad and virtualization/cloud computing to provide agility to the workforce

]]> http://www.metisstrategy.com/interview/bruce-besanko/feed/ 0 http://www.metisstrategy.com/interview/abbie-lundberg/ http://www.metisstrategy.com/interview/abbie-lundberg/#comments Mon, 21 Jun 2010 23:33:53 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=804

The "CIO's Dilemma" of competing demands to be agile and innovative, while being responsible for cost cutting

Cloud computing and how the concept of making businesses more agile is a great opportunity for IT

How CIOs are increasingly focusing on the external customer, whether that be through business intelligence or directly customer facing applications

The evolution of the role of the CIO in the years ahead

The necessity to "get one's house in order" in order to first develop credibility with business partners before earning the trust necessary for a seat at the strategy setting table

The importance of not only CIOs, but all IT executives that interface with business partners to be able to communicate effectively

]]> http://www.metisstrategy.com/interview/abbie-lundberg/feed/ 0 http://www.metisstrategy.com/interview/mark-settle/ http://www.metisstrategy.com/interview/mark-settle/#comments Mon, 07 Jun 2010 23:30:02 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=802

The transition from being the buyer from IT vendors to leading the IT operations for an IT vendor

How BMC Software IT serves as a strategic partner with the business as Beta testers for product development, monitors of competition, enablers of R&D, and sales representatives with intimate experience using the company's products

The focus on recruiting IT leadership who will be able to play the role of a strategic partner whose focus is not only on managing IT, but also on working collaboratively with the business and capable of being involved in sales

The green IT initiatives and achievements of BMC Software in energy savings and server utilization optimization

The need for understanding the most appropriate use of collaboration technologies relative to different organizational dynamics

The call to reassess very structured IT shops, whose traditionally rigid processes may be inhibiting agility

]]> http://www.metisstrategy.com/interview/mark-settle/feed/ 0 http://www.metisstrategy.com/interview/mark-silver/ http://www.metisstrategy.com/interview/mark-silver/#comments Mon, 24 May 2010 23:26:51 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=800

His ascent to the CIO role through a non-traditional path, and how he caught up on the learning curve without much technical coding expertise

How experience with the technical details of coding are less important for becoming a CIO than understanding the business and the way in which it interacts with technology

The concerning lack of higher education training technologists receive in interacting with business partners, and the need for the CIO to be the translator of business issues into technology solutions

The cultural issues surrounding the adoption of a social media strategy

The role IT can play in facilitating the social media strategy discussion and development

]]> http://www.metisstrategy.com/interview/mark-silver/feed/ 0 http://www.metisstrategy.com/interview/rob-dowler/ http://www.metisstrategy.com/interview/rob-dowler/#comments Mon, 10 May 2010 23:21:32 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=798

How a federated IT structure allows the organization to act vertically within business units- or ministries- as well as horizontally across the government

The mature strategic planning process the Government of Ontario employs in order to ensure the efficient use of tax-payer money

How hosting an “internal consulting function” allows the organization to flexibly allocate permanent employees within the government based on project needs at “whole-sale” cost

The importance of maintaining metrics in order to ensure the organization stays on course

The shift in desired skills of future employees, and how those employees should be prepared to be “great enablers of public service delivery”

]]> http://www.metisstrategy.com/interview/rob-dowler/feed/ 0 http://www.metisstrategy.com/interview/duane-anderson/ http://www.metisstrategy.com/interview/duane-anderson/#comments Mon, 26 Apr 2010 23:13:52 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=796

The key insights garnered as a new CIO

The process of acclimating yourself to a new role

The role an IT department plays for a company that relies on data gathering, synthesizing, and reporting

The crucial role IT’s responsibility for infrastructure plays in acquisitive companies

How in order to cut costs during the economic malaise, he categorized IT investment into three majors categories: utility expenses, maintenance capital, and new development/capabilities

The evolving profile of successful IT associates and how many are coming from areas of study outside computer engineering backgrounds

]]> http://www.metisstrategy.com/interview/duane-anderson/feed/ 0 http://www.metisstrategy.com/interview/karl-ulrich/ http://www.metisstrategy.com/interview/karl-ulrich/#comments Mon, 12 Apr 2010 23:07:36 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=794

How despite its natural tie to creativity, innovation can be driven through structured processes, which he explains in his book, Innovation Tournaments

How the organizational structure, administration, and governance of innovation will be highly idiosyncratic to industry structure and firm dynamics

The differentiation between external and internal facing innovation, and how each type necessitates different attention

The five modes of the stage gate process that are crucial for new product development, and how to transition creative sparks into actionable opportunities

The five areas a manager should focus on to influence the culture of innovation: incentives and recognition, transparency of decision making, the physical arrangement of the workplace, the recruiting process, and the allowance for creative “slack time”

How measuring the success of innovation is, above all else, about creating economic value

The benefits and potential risks of engaging third parties in the innovation process- be it vendors or customers- and how the exercise of opening up innovation is only practical depending on the industry

]]> http://www.metisstrategy.com/interview/karl-ulrich/feed/ 0 http://www.metisstrategy.com/interview/mark-jeffery/ http://www.metisstrategy.com/interview/mark-jeffery/#comments Mon, 29 Mar 2010 23:01:59 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=792

The way in which marketing, data, analytics, and information technology are all related and the need to determine the Return on Marketing Investment from that relationship

The necessity to focus on data-driven marketing in order to gain visibility into customer preferences, provide hard data to a traditionally “soft” division, and truly expose the ROI of marketing

The fifteen metrics that he explains will allow the measurement of marketing, including 10 classical metrics and five “new-age” marketing metrics

The lengthy process that he conducted in determining these metrics, accompanied by excellent case examples of companies that have leveraged data-driven marketing to increase their revenue and strengthen their customer base

How it is an absolute necessity for Marketing to partner not just with Finance, but also with IT in order to build out capabilities to capture the metrics that will demonstrate an ROI for marketing

The obstacles that companies face when considering data-driven marketing, and how, due to its relative infrequent use, can become a competitive advantage within an industry

]]> http://www.metisstrategy.com/interview/mark-jeffery/feed/ 0 http://www.metisstrategy.com/interview/bill-krivoshik/ http://www.metisstrategy.com/interview/bill-krivoshik/#comments Mon, 15 Mar 2010 22:55:46 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=790

The rationale for establishing the corporate CIO position at Marsh and McLennan Companies, which now oversees MMC’s substantially sized five operating companies

How coordinating the agendas of the five operating companies’ CIOs has enabled MMC to consolidate data centers, leverage vendor relationships, enable knowledge management and cooperation across the horizontal structure, as well as avoid double work on application development

The delicate balance that a corporate CIO with a centralized IT department must maintain between leveraging scale and the risk of destroying advantages from having technology that is close to the unique businesses and their customers

How lowering technology spend on operational costs should go both towards the bottom line and towards building technologies that will provide competitive advantages

The evolving role of the CIO and how the possession of business acumen will differentiate those that aim to succeed through good and bad financial times

]]> http://www.metisstrategy.com/interview/bill-krivoshik/feed/ 0 http://www.metisstrategy.com/interview/remy-evard/ http://www.metisstrategy.com/interview/remy-evard/#comments Mon, 01 Mar 2010 22:49:08 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=787

The unique role of an IT division that supports research scientists whose mission is discovery, as opposed to an IT division that supports a business division more responsible for revenues and costs

How technology can enable global research and foster innovation by leveraging the scale of the Novartis Institutes for Biomedical Research

The way in which Remy, as a new CIO, went about gaining credibility with the business and scientists through “quick wins,” and the natural progression that the IT department followed once that credibility was established

NIBR’s data initiative to manage decades of legacy information and how to ensure sound knowledge management

The challenges of governance and managing a budget in a non-traditional IT environment, which requires flexibility in order to accommodate research projects

The potential of new technologies, such as Web 2.0, mobile devices, and deep sequencing, to change the way in which scientific research is conducted

]]> http://www.metisstrategy.com/interview/remy-evard/feed/ 0 http://www.metisstrategy.com/interview/mike-capone/ http://www.metisstrategy.com/interview/mike-capone/#comments Tue, 16 Feb 2010 22:45:04 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=785

The way in which ADP’s substantial data center consolidation has created savings on the bottom line and in their carbon footprint, improved processing speeds, and provided the opportunity for ADP to bolster their data security schemes

A discussion of “Smart-Shoring” and how viewing his organization as “Global IT” has allowed ADP to get the most out of all geographies it operates in

How ADP avoids the “rip and replace model” when approaching acquisitions and the accompanying IT integrations

The power of Web 2.0 through corporate blogging and Social CRM, which can lead to organic ideas and improved collaboration

How driving innovation through IT must be a process that marries the business leaders and technically talented innovators

How ADP has been operating as a “cloud computing” provider long before it become a hot topic in IT

]]> http://www.metisstrategy.com/interview/mike-capone/feed/ 0 http://www.metisstrategy.com/interview/jay-brodsky/ http://www.metisstrategy.com/interview/jay-brodsky/#comments Mon, 01 Feb 2010 22:40:19 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=783

The unique dynamics of being a CIO at a media company

How to structure an IT department responsible for similar sub-divisions with very different needs

The way in which the role of CIO must straddle an IT position and a business position and the necessity of IT leaders to work with the business to translate their needs into IT reality

The wealth of opportunities and challenges that the internet and social media have presented to a traditional magazine, which has needed to be agile in staying relevant

The way in which Atlantic Media has tried to stay in touch with its customers amid a world of Google-filtered searches and other competition

The excitement around cloud computing and the possibilities it holds for the future of IT

]]> http://www.metisstrategy.com/interview/jay-brodsky/feed/ 0 http://www.metisstrategy.com/interview/robert-childs/ http://www.metisstrategy.com/interview/robert-childs/#comments Mon, 18 Jan 2010 22:26:40 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=781

The necessity to prepare leaders to leverage information technology for strategic advantage

The careful balance between information sharing and security when it comes to IT in the military

How IT has changed the dynamics of warfare

The way in which the iCollege has diverged from the path of a typical educational institution in order to more aptly serve it’s unique set of students of senior military and government personnel

The importance of cloud computing and how it is changing the face of IT

The direction of IT’s developing role in the government and military

]]> http://www.metisstrategy.com/interview/robert-childs/feed/ 0 http://www.metisstrategy.com/interview/brian-cameron/ http://www.metisstrategy.com/interview/brian-cameron/#comments Tue, 05 Jan 2010 22:22:48 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=779

The development and growth of the unique Enterprise Integration program that he leads at Pennsylvania State University

His role in the formation of a corporate and government advisory board on Enterprise Architecture and the ways in which he has leveraged that position to improve the program that PSU offers

The research efforts and importance of understanding the idea of the hybrid approach that so many organizations are adopting, which blends various methodologies

The career path, place, and future for undergraduates that study Enterprise Architecture in the corporate space

The development and future of the field of Enterprise Architecture education

]]> http://www.metisstrategy.com/interview/brian-cameron/feed/ 0 http://www.metisstrategy.com/interview/peter-high-2/ http://www.metisstrategy.com/interview/peter-high-2/#comments Wed, 23 Dec 2009 22:00:09 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=776

Principles that the best information technology executives follow

Thoughts on how the principles work as a virtuous cycle, including how improved performance in one can lead to better performance in others

Introductory and advanced metrics related to each principle and associated sub-principles

Specific case examples that highlight each principle based on extensive work with leading CEOs, CIOs, CTOs, and other IT executives

Thoughts on other factors that separate leaders from laggards in information technology

]]> http://www.metisstrategy.com/interview/peter-high-2/feed/ 0 http://www.metisstrategy.com/interview/tim-stanley/ http://www.metisstrategy.com/interview/tim-stanley/#comments Mon, 30 Nov 2009 21:37:12 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=774

How first establishing the company’s direction creates a path for innovation

The necessity of IT being used as a strategic weapon in leading innovation

Tim’s method of using 6 vectors to structure the path that enables and leads to innovation

The ways a company can leverage insights from their customers, particularly the importance of understanding digital interactivity and conducting rapid prototyping

How every IT executive should in some way span out into the business in order to understand how to improve what the business does

The importance of using alignment and analytics as strategic tools

]]> http://www.metisstrategy.com/interview/tim-stanley/feed/ 0 http://www.metisstrategy.com/interview/jeff-kubacki/ http://www.metisstrategy.com/interview/jeff-kubacki/#comments Fri, 13 Nov 2009 21:22:16 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=772

How globalizing and simplifying IT infrastructure is a main objective in a post-acquisition environment

The importance of career planning as a core competency for Kroll IT

Jeff's method on facilitating the communication between the Business and IT

The cultural challenges faced within IT when transitioning to a more metrics driven determination of value

How openly sharing objectives with vendors can lead to more appropriately tailored solution proposals

]]> http://www.metisstrategy.com/interview/jeff-kubacki/feed/ 0 http://www.metisstrategy.com/interview/becky-krupski/ http://www.metisstrategy.com/interview/becky-krupski/#comments Fri, 30 Oct 2009 21:00:57 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=770

The importance of treating vendor management as more than vendor procurement

The way a Vendor Management Office creates an advantage by allowing the technologists to focus on where their skill sets lie

How best to manage vendor effectiveness through SLAs and other qualitative and quantitative assessments

The segmentation of vendors into Strategic, Collaborative, and Tactical, and the unique treatment that each set warrants in order to drive the business

The dynamics of interconnectivity that the VMO has with other parts of the business

]]> http://www.metisstrategy.com/interview/becky-krupski/feed/ 0 http://www.metisstrategy.com/interview/joey-miller/ http://www.metisstrategy.com/interview/joey-miller/#comments Fri, 16 Oct 2009 20:49:02 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=768

How a large corporation manages its structure when it is diverse both geographically and in its products and services

The need for multi-tiered governance in a multinational corporation that not only allows for flexibility to meet unique needs, but also provides the platform to leverage an extensive network of knowledge

The importance of synchronizing high level functions to ensure optimization of resources and to ignite improved performance

How a multinational corporation can remain connected and on the same page through the use of technology

How a fee-for-service IT billing system encourages the marriage of IT and business executives in planning and cost reductions

]]> http://www.metisstrategy.com/interview/joey-miller/feed/ 0 http://www.metisstrategy.com/interview/mike-kistner/ http://www.metisstrategy.com/interview/mike-kistner/#comments Mon, 05 Oct 2009 20:25:39 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=766

How a recession presents opportunities to provoke more change with less resistance

The need to reassess reengineered processes in order to constantly stay relevant

How the path of CIO to CEO will continue to become a more popular trend

The importance of balance between business acumen and IT prowess for IT personnel

How including vendors and customers in the technology roadmap can help improve product development

]]> http://www.metisstrategy.com/interview/mike-kistner/feed/ 0 http://www.metisstrategy.com/interview/jane-landon/ http://www.metisstrategy.com/interview/jane-landon/#comments Fri, 18 Sep 2009 20:09:26 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=764

How Jane was able to bring disparate IT entities together to create efficiencies across the organization

The cultural challenges faced when joining an organization that is not accustomed to change in IT

The importance of team support for change in order to avoid a backward transition once external help is no longer present to support the organization

The unique role of working in government IT; while business divisions are the primary customers, there is still a responsibility to the citizens

How Jane’s experience in the corporate sector has prepared her for her transition to the government sector

]]> http://www.metisstrategy.com/interview/jane-landon/feed/ 0 http://www.metisstrategy.com/interview/rob-austin-and-richard-nolan/ http://www.metisstrategy.com/interview/rob-austin-and-richard-nolan/#comments Fri, 04 Sep 2009 20:01:40 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=761

How a functioning narrative can engage the generation of digital natives to absorb important challenges that a new CIO must prepare for

The evolution of IT into a more strategic and critical role than in the past

How the CIO truly holds a business management position

The importance of a CEO treating IT as a participative, rather than as a spectator sport

How the book has found resonance with many CIO leaders as an accurate and telling depiction of their everyday life

]]> http://www.metisstrategy.com/interview/rob-austin-and-richard-nolan/feed/ 0 http://www.metisstrategy.com/interview/gregor-bailar/ http://www.metisstrategy.com/interview/gregor-bailar/#comments Wed, 19 Aug 2009 19:54:39 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=759

How to prepare for disaster recovery by ensuring that the business will be able to continue to function

How to work through crises challenging the corporate culture and the need to learn from these experiences

The importance of making the corporate vision clear to all levels of employees and of emphasizing each employee's role in achieving the corporate vision

How IT's role in designing infrastructure can enable team-oriented collaboration

How the CIO must act as a translator between the business partners and the technology enablers

]]> http://www.metisstrategy.com/interview/gregor-bailar/feed/ 0 http://www.metisstrategy.com/interview/bob-willett/ http://www.metisstrategy.com/interview/bob-willett/#comments Fri, 07 Aug 2009 19:51:24 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=757

The critical role of technology in a multifaceted, geographically dispersed business as the key agent of change

The emerging trend of more CEOs coming from a CIO career path

The benefits to CEOs of involving their CIOs in all strategic decisions

How Best Buy uses Business Information Officers, which are evaluated on their respective businesses, rather than Information Technology Officers

The value of software residing in how it is used, rather than in what software is used

The importance of cultural fit when working with an external partner to provide value to the customer

]]> http://www.metisstrategy.com/interview/bob-willett/feed/ 0 http://www.metisstrategy.com/interview/bob-fecteau/ http://www.metisstrategy.com/interview/bob-fecteau/#comments Mon, 20 Jul 2009 19:42:52 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=755

The multiple layers of complexity in IT government contracting

The challenges of managing a remote workforce

How “insourcing” IT services that were once outsourced can leverage competitiveness

The importance of protecting a company’s intellectual property

The importance of positioning IT to grow and improve the business through strategic alignment

]]> http://www.metisstrategy.com/interview/bob-fecteau/feed/ 0 http://www.metisstrategy.com/interview/ananda-rakhit/ http://www.metisstrategy.com/interview/ananda-rakhit/#comments Thu, 11 Jun 2009 19:37:38 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=752

How to manage a virtual workforce

Focusing on hiring people with hard skills and teaching soft skills

Setting priorities to deliver projects on time and on target

The importance of building vendor relationships

How to properly evaluate vendors

]]> http://www.metisstrategy.com/interview/ananda-rakhit/feed/ 0 http://www.metisstrategy.com/interview/carl-ascenzo/ http://www.metisstrategy.com/interview/carl-ascenzo/#comments Mon, 18 May 2009 19:33:43 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=750

Customer orientation as a key skill for anyone working in IT

The importance of pursuing vendor management

How to structure, build, and run a vendor management office

The importance of cultural fit when choosing strategic vendors

How getting the lowest price from a vendor may not always be in a company's best interest

]]> http://www.metisstrategy.com/interview/carl-ascenzo/feed/ 0 http://www.metisstrategy.com/interview/bob-bongiorno/ http://www.metisstrategy.com/interview/bob-bongiorno/#comments Mon, 04 May 2009 19:15:31 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=747

IT’s Role as a business partner

The growing trend toward a virtual workforce

Using customer experience monitoring to improve IT’s performance

Opportunities created by implementing SOA at a large, complex organization

]]> http://www.metisstrategy.com/interview/bob-bongiorno/feed/ 0 http://www.metisstrategy.com/interview/tim-harvey/ http://www.metisstrategy.com/interview/tim-harvey/#comments Thu, 16 Apr 2009 19:11:47 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=745

Localizing a global ERP system to function across 77 countries

Using technology to help companies merge and split apart

Rolling out a loyalty program across thousands of properties in four months

Leveraging experiences as a CIO to successfully run other areas of a company

How to use a technology solution to not only match competitor business performance, but to quickly surpass it

]]> http://www.metisstrategy.com/interview/tim-harvey/feed/ 0 http://www.metisstrategy.com/interview/rob-tabb/ http://www.metisstrategy.com/interview/rob-tabb/#comments Mon, 06 Apr 2009 19:04:01 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=743

The difficult process of turning strategic objectives into actionable steps

The process of turning IT staff into internal business consultants

The advantages of consolidating outsourcing vendors

Using proven methodologies to reduce costs and improve quality

The role of IT in facilitating international growth

]]> http://www.metisstrategy.com/interview/rob-tabb/feed/ 0 http://www.metisstrategy.com/interview/nirup-krishnamurthy/ http://www.metisstrategy.com/interview/nirup-krishnamurthy/#comments Mon, 23 Mar 2009 19:02:51 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=741

Switching to global sourcing; how companies will source talent internationally in order to hire the best people for the job

The future of the CIO’s job

Maximizing the value of IT, whether at a company trying to get out of bankruptcy or at a world class bank

How to prepare an IT department for globalization

The future of infrastructure outsourcing

]]> http://www.metisstrategy.com/interview/nirup-krishnamurthy/feed/ 0 http://www.metisstrategy.com/interview/richard-nolan/ http://www.metisstrategy.com/interview/richard-nolan/#comments Thu, 12 Mar 2009 18:56:28 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=739

The three main eras of IT: DP, Micro, and Network

The emergence of digital natives

Realizing the vision of IT infrastructure becoming a universally available commodity

How IT is indispensable for product driven innovation

The necessity for new CIOs to understand the competitive strategy of their organization, the industry, their company's culture, and the company's ability to change

]]> http://www.metisstrategy.com/interview/richard-nolan/feed/ 0 http://www.metisstrategy.com/interview/sheleen-quish/ http://www.metisstrategy.com/interview/sheleen-quish/#comments Mon, 02 Mar 2009 18:46:40 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=737

IT's role as the critical toolbox to be successful and to drive positive change, process re-engineering, and improvements across the business

The importance of selling your team on your particular philosophy of IT management

The necessity of showing IT that the business is not the enemy, but the reason IT exists

Key steps to take as a new CIO

How and when to undertake infrastructure upgrades

]]> http://www.metisstrategy.com/interview/sheleen-quish/feed/ 0 http://www.metisstrategy.com/interview/mike-nelson/ http://www.metisstrategy.com/interview/mike-nelson/#comments Fri, 20 Feb 2009 15:26:38 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=612

The process of outsourcing one of the world’s largest distribution systems

The major challenges of outsourcing, including a loss in flexibility

Overcoming the “us” vs. “them” mentality with outsourcers

Creating a solid post-outsourcing culture

The fundamental importance of senior executive support for outsourcing initiatives

]]> http://www.metisstrategy.com/interview/mike-nelson/feed/ 0 http://www.metisstrategy.com/interview/torsten-wenell/ http://www.metisstrategy.com/interview/torsten-wenell/#comments Tue, 10 Feb 2009 18:57:10 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=472

The importance of customer segmentation for in-house IT departments

The three levels of IT decision making

Sweden’s position as a leader and innovator in technology

Business units as the real cost driver for IT

The possibility that the business may not need to understand where IT costs come from as long as IT delivers what is required

]]> http://www.metisstrategy.com/interview/torsten-wenell/feed/ 0 http://www.metisstrategy.com/interview/mukul-kumar/ http://www.metisstrategy.com/interview/mukul-kumar/#comments Fri, 30 Jan 2009 14:39:48 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=887

The next generation of opportunities for transformational change

What makes effective senior leaders, in IT as well as the business

The fundamental importance of culture, and its effect on employee engagement

IT's changing role in an economic downturn: IT's primary responsibility is no longer internal cost cutting

Infrastructure's role as a company's productivity toolkit

]]> http://www.metisstrategy.com/interview/mukul-kumar/feed/ 0 http://www.metisstrategy.com/interview/david-richter/ http://www.metisstrategy.com/interview/david-richter/#comments Mon, 19 Jan 2009 22:35:16 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=465

Under what conditions Infrastructure Outsourcing is and is not an efficient solution

The conundrum of IT infrastructure: when things work well, infrastructure goes unnoticed

Business requirements as the starting point of infrastructure

Disaster recovery decisions, which need to be made at the highest level of the organization

IT’s responsibility to find a common language to communicate with the business

]]> http://www.metisstrategy.com/interview/david-richter/feed/ 0 http://www.metisstrategy.com/interview/bruce-parker/ http://www.metisstrategy.com/interview/bruce-parker/#comments Mon, 12 Jan 2009 22:01:10 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=462

How a good CIO is well prepared to become a good CEO

Gaining the business' trust in order to align and innovate

The keys to building successful relationships with external partners

How to build international teams and to expand into different regions with diverse cultures

]]> http://www.metisstrategy.com/interview/bruce-parker/feed/ 0 http://www.metisstrategy.com/interview/bill-mccorey/ http://www.metisstrategy.com/interview/bill-mccorey/#comments Mon, 05 Jan 2009 17:09:02 +0000 Metis Strategy http://metisstrategy.com/wp/?post_type=interview&p=444

Global trends in IT infrastructure

How to create an infrastructure roadmap

The need to retire old systems as you upgrade and consolidate

Thinking creatively to increase IT's efficiency and value contribution to the business

Some of IT's challenges at a company that works around the clock across the globe

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How to structure a strong governance and IT decision making process

The integral role IT plays in acquisitions, and how IT can become the go-to group for M&A preparations

Improving IT's performance by increasing employee satisfaction

Future trends in IT

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The essential role IT plays in mergers, and how IT should approach them

Measuring IT's success by the success of the business rather than traditional IT metrics

The importance of prioritizing projects by deciding not only what needs to be done, but what doesn't need to be done

Building an IT organization to substantiate the capabilities necessary to accomplish the business' goals

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Structuring outsourcing contracts so that both sides have incentives to make the other side successful

Pricing by output rather than effort in order to increase productivity and efficiency

The virtual corporation of the future, which will focus on core competencies and outsource the rest of its activities

The need for the IT managers of the future to manage global contracts and commercial relationships within multiple cultures

Building IT roadmaps in order to achieve long-term end goals

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The CIOs increasing focus on growing revenue rather than reducing costs

Using IT for “trystorming”: coming up with ideas and trying them out, quickly and cheaply

The importance of justifying IT investments for their strategic value rather than immediate ROI

The need for IT to innovate as more and more IT is outsourced

American MBAs contemplating opportunities in India and China

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The difficulty in finding skills and talent that meet the challenges of tomorrow as well as those of yesterday

How quickly technology expectations are changing: “email is legacy”

The need for IT/Business alignment, if IT does not want to become irrelevant

The importance of depth of knowledge rather than breadth of knowledge

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