Forum on World Class IT - 181 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

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January 28, 2013: Bill Schlough, Senior Vice President and Chief Information Officer of the San Francisco Giants

Among other topics, Bill discusses the following issues with Metis Strategy:
  • How his organization delivers value through three categories: baseball competitive advantage, business optimization, and the fan experience
  • Specific initiatives around player performance analytics, dynamic ticket pricing, and a robust wireless infrastructure for fans
  • The business benefits of partnering with innovative technology companies in the San Francisco Bay Area
  • His demonstrated business-savvy through his experience as CEO of the Giants’ Class A affiliate team
  • The time-boxed seasonal cycle of planning and implementing in the off season, while maintaining and supporting throughout the season
  • The benefits of an executive team that recognizes the value of innovative technology in creating competitive advantage
  • Eye on Trends: Leveraging cloud computing in order to refocus on core competencies and the power of social media, mobility, and TV everywhere in improving the fan experience

Bill Schlough’s Biography

Bill is the Senior Vice President and Chief Information Officer of the defending Major League Baseball World Series Champion San Francisco Giants, where he has worked since 1999. Bill served as Interim President of the Giants’ San Jose Class A affiliate in 2011 and since 2012, he has been on the team’s board of directors and serves as chairman.

An Olympic enthusiast, Bill is a board member of the Bay Area Sports Organizing Committee (BASOC) and served as a technology lead for San Francisco’s bids to host both the 2012 and 2016 Olympic Games.

Bill’s event experience includes assignments at the 1994 World Cup along with Olympic Games in Atlanta, Salt Lake and Torino, Italy. Previously, he worked as a consultant with Booz-Allen & Hamilton and Electronic Data Systems, supporting a diverse collection of clients including AMD, Northrop Grumman and General Motors.

Bill was just named Information Week’s IT Chief of the Year for 2012, among other accolades he has received.

Bill has a Bachelor of Science degree in Mechanical Engineering from Duke University and an MBA from the Wharton School at the University of Pennsylvania.

The World Class IT principles in yellow were the focus of this interview