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Forum on World Class IT - 363 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

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May 4, 2015: Christopher Hjelm, Senior VP, CIO for The Kroger Co.

Among other topics, Chris discusses the following issues with Metis Strategy:

  • His role at Kroger
  • How his team manages to interact with customers and vendors within this industry
  • Innovation in self-service and customers’ adoption of and interaction with developments in technology
  • His experience as a board member on Kindred Healthcare, Inc. and Rehabcare Group, Inc., among others
  • Eye on the Trends: open sourcing of technology to increase productivity and increasing data analytics

Christopher Hjelm’s Biography

Christopher Hjelm is currently Senior Vice President, Chief Information Officer for The Kroger Co. Chris leads the technology strategy, and is responsible for all aspects of engineering, site architecture, operations, and services.  Before joining Kroger in 2005, Chris was Chief Information Officer at Cendant’s Travel Distribution Services and Senior VP for Technology at eBay.

Chris has more than 20 years of technology leadership experience at high-growth Internet companies as well as Fortune 500 firms, having served at Orbitz, Cendant Corp., eBay, and Federal Express.  He has been a Director of Rehabcare Group Inc. since July 2007 and a Director of Kindred Healthcare Inc. since June 2011. He serves as a Member of CIO Advisory Board of newScale LLC, which designs, manufactures and distributes networking equipments, and as a Member of Advisory Board at Channel Velocity, Inc.

Chris holds a Bachelor of Science degree in Computer Information Systems from the Colorado State University and an Honorary PhD in Computer Science from Colorado Technical University.

The World Class IT principles in yellow were the focus of this interview