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Forum on World Class IT - 319 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Donagh Herlihy
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November 9, 2015: Donagh Herlihy, EVP of Digital and CIO of Bloomin' Brands

Among other topics, Donagh discusses the following issues with Metis Strategy:

  • A review of Bloomin Brands and its entities across the United States
  • His role and responsibilities as EVP of Digital
  • How he manages the digital team, managing digital separately from IT
  • The digital consumer journey and how he engages customers to find insights amongst customer groups
  • How he feels about CIOs undertaking the responsibility of “Digital” within an enterprise
  • How he has taken on additional responsibilities within the organization
  • How he encourages his IT team to translate consumer technology advances to enterprise technology change
  • Eye on the Trends: Improving consumer technology and the consumerization of IT

Donagh Herlihy’s Biography

Donagh Herlihy is the Executive Vice President of Digital and Chief Information Officer of Bloomin’ Brands, a $4.5 billion dollar casual dining restaurant company that includes Outback Steakhouse among others.

Donagh joined Bloomin’ Brands in September of last year from Avon Products, where he was CIO as well as the Senior Vice President of eCommerce.  Prior to Avon, Donagh worked as CIO and Vice President of Supply Chain Strategy and Planning at the Wm Wrigley Jr. Company.

Donagh received his Bachelor of Science degree in Industrial Engineering and a Master’s degree from the Dublin Institute of Technology and Trinity College in Dublin, Ireland.

 

The World Class IT principles in yellow were the focus of this interview