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April 26, 2010: Duane Anderson, Chief Information Officer of Marquette Group and USMotivation

Among other topics, Duane discusses the following issues with Metis Strategy

• The key insights garnered as a new CIO
• The process of acclimating yourself to a new role
• The role an IT department plays for a company that relies on data gathering, synthesizing, and reporting
• The crucial role IT’s responsibility for infrastructure plays in acquisitive companies
• How in order to cut costs during the economic malaise, he categorized IT investment into three majors categories: utility expenses, maintenance capital, and new development/capabilities
• The evolving profile of successful IT associates and how many are coming from areas of study outside computer engineering backgrounds

Duane Anderson’s Biography

Duane is the chief information officer of Marquette Group and USMotivation. Marquette Group specializes in generating qualified, measurable leads by promoting national brands through print and online Yellow Pages, interactive advertising, and direct mail. USMotivation is a full-service incentive management company focusing on incentive strategies and awards, group travel and meetings, creative communications, and business analytics – www.usmotivation.com .

Prior to his current position, Duane worked for Harrah’s Entertainment, where he was Director of IT Program Management, Director of IT Integration during Harrah’s acquisition of Caesars Entertainment, and he joined Harrah’s as the Executive Associate to CIO, Tim Stanley.

Prior to his time at Harrah’s, Duane was a Manager in the Strategy & Technology practice at A.T. Kearney, and a Systems Engineer at EDS.

Duane graduated with a BA in Mathematics from Western Michigan University, and with an MBA from the Kelley School of Business at Indiana University.

The World Class IT principles in yellow were the focus of this interview