Forum on World Class IT - 307 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Kubacki
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November 13, 2009: Jeff Kubacki, Chief Information Officer of Kroll, the risk consulting and technology division of Marsh & McLennan (MMC)

Among other topics, Jeff discusses the following issues with Metis Strategy

  • How globalizing and simplifying IT infrastructure is a main objective in a post-acquisition environment
  • The importance of career planning as a core competency for Kroll IT
  • Jeff’s method on facilitating the communication between the Business and IT
  • The cultural challenges faced within IT when transitioning to a more metrics driven determination of value
  • How openly sharing objectives with vendors can lead to more appropriately tailored solution proposals

Jeff Kubacki’s Biography

Jeff is the Chief Information Officer for Kroll, the risk consulting and technology division of Marsh & McLennan (MMC). Kroll provides a broad range of investigative, intelligence, financial, security and technology services to help clients reduce risks, solve problems and capitalize on opportunities. Headquartered in New York, Kroll serves a global clientele of law firms, financial institutions, corporations, non-profit institutions, government agencies, and individuals. In his role as CIO, Jeff oversees the firm’s global information technology systems and services, and drives strategies to realize operational efficiencies. Additionally, Jeff collaborates with business leaders to develop and execute long-range global IT plans.

Jeff joined Kroll in March 2007 from Ecolab Inc., where he served as Vice President of IT Business Operations and Vice President of Global Operations. Prior to Ecolab, Jeff was vice president of IT at Catalina Marketing, Director of IT at Dell Computer, Vice President & CIO at Essilor of America, and Senior IT Manager at Bausch & Lomb.

Jeff received a Bachelors degree in computer science from Rochester Institute of Technology, and holds an MBA from the University of South Florida. He also attended West Point Military Academy.

The World Class IT principles in yellow were the focus of this interview