Forum on World Class IT - 311 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Julia Davis small
Play
Download Podcast

August 7, 2017: Julia Davis, Senior Vice President and the Chief Information Officer of Aflac

Among other topics, Julia discusses the following issues with Metis Strategy:

  • Using technology to improve the customer experience in the insurance space
  • Aflac’s Apprenticeship Program
  • Strategies for attracting younger team members
  • The workplace of the future
  • Utilizing metrics to improve employee and customer satisfaction
  • Eyes on the trends: big data and artificial intelligence

 

Julia Davis is a Senior Vice President and the Chief Information Officer of Aflac, a $22 billion supplemental insurance company. Since joining Aflac in 2013, Julia has overseen the day-to-day operations and strategic initiatives of Aflac’s Information Technology Division.

Before joining Aflac, Julia served as Chief Information Officer at American Safety Insurance and held several IT leadership positions at GE. Julia began her career in the U.S. Air Force as a software engineer, and rose to the rank of captain.

In 2016, Julia was awarded a CIO 100 Award and was named as one of Computerworld’s Premier 100 Technology Leaders.

Julia received a bachelor’s degree in engineering physics from Lehigh University and a master’s degree in system administration from St. Mary’s University.

The World Class IT principles in yellow were the focus of this interview