Forum on World Class IT - 333 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

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August 18, 2010: Karl Salnoske, Executive Vice President, Service Delivery, & Chief Information Officer of GXS

Among other topics, Karl discusses the following issues with Metis Strategy

  • The increasing importance of domain knowledge among IT employees
  • The importance of governance in any transformation program
  • Building a core competency around project management
  • The importance of closely managing outsourcing
  • The increasing usage of cloud computing and social media in business


Karl Salnoske’s Biography

Karl is the Executive Vice President, Service Delivery, & Chief Information Officer of GXS, a global B2B e-commerce integration solutions provider. Karl is a seasoned IT and operational executive with a strong combination of information technology, operations, general management, and business consulting experience. Before joining GXS, Karl was the CIO at Schering-Plough, a global pharmaceutical company, where he managed a staff of over 1700 and the company’s global IT infrastructure. At Schering-Plough, he was responsible for driving change across the organization through a series of strategic business initiatives enabled by IT.

Prior to Schering-Plough, Karl was President and CEO of a start-up software company (Adaptive Trade). He also served as Vice President in IBM’s Global Services division where he was responsible for e-business services, including the B2B and EDI services. At IBM, Karl co-led the team that developed the Ariba/i2 relationship to jointly enable electronic marketplaces. As a General Manager in IBM’s Software Group, Mr. Salnoske developed and launched IBM’s e-commerce software suite, WebSphere Commerce.

Before joining IBM, Karl was a consultant at McKinsey & Company, Director of Network Management Products at Telenet, and a Manager of Systems Development at Exxon Office Systems. Karl received a bachelor of science in electrical engineering from Virginia Polytechnic Institute.

The World Class IT principles in yellow were the focus of this interview