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Forum on World Class IT - 319 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Mike Gioja
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December 15, 2014: Mike Gioja, SVP of IT and Product Management & Development of Paychex, Inc.

Among other topics, Mike discusses the following issues with Metis Strategy:

  • Mike’s unique experiences outside of the IT function, many of which lead and continue to enhance to his now “CIO+” role at Paychex
  • The innovative mechanisms Mike employs that encourage his IT team to build a broader understanding of how their products are being used in the field
  • The challenges and opportunities Mike identified when leading Paychex’s product portfolio transformation from that which was service-oriented to a more software-oriented set of offerings
  • The ability of open source platforms that provide employee-basic services that enable the easy creation of a new business, as well as how that has resulted in loosened barriers to entry
  • Mike’s continuing journey in transforming the Paychex organization into one that fully utilizes the Agile approach
  • Eye on Trends:Open source platforms, mobility, frameworks, social media, Platform-as-a-Service, Software-as-a-Service

 

Mike Gioja’s Biography

Mike is the Senior Vice President of Information Technology and Product Management & Development at Paychex Inc., a leading provider of payroll, human resource, and benefits outsourcing solutions for small to medium-sized businesses. With over 28 years of experience in product management and strategy, Mike is considered an impactful leader among many HR and technology colleagues in the realms of technology integration and emerging technologies, a topic we cover in some depth in this interview. Among other responsibilities, Mike leads an organization responsible for supporting the employee-basic services as well as the back-end capabilities of product offerings for all of Paychex’s internal clients.

Before becoming the Senior Vice President of IT and Product Management, served as Chief Information Officer and Executive Vice President of Products, Services & Operations of Workstream Inc., a firm providing enterprise and mid-market talent management solutions clients.  Prior to joining Workstream, Gioja also served as Executive Vice President of Products and Services at Workscape Corporation, a private human resource services company in Marlborough, Massachusetts.

Over the course of his career Mike has held senior leadership positions with companies such as IBM, American Express, Fidelity, SAP, and PeopleSoft.

Mike holds a Bachelor of Science in Computer Science from the State University of New York at Oswego.

The World Class IT principles in yellow were the focus of this interview