April 16, 2009: Tim Harvey, Executive Vice President of Shared Services & Chief Information Officer of Hilton Hotels Corporation
Among other topics, Tim discusses the following issues with Metis Strategy
- Localizing a global ERP system to function across 77 countries
- Using technology to help companies merge and split apart
- Rolling out a loyalty program across thousands of properties in four months
- Leveraging experiences as a CIO to successfully run other areas of a company
- How to use a technology solution to not only match competitor business performance, but to quickly surpass it
Tim Harvey’s Biography
Tim recently resigned from his position as Executive Vice President of Shared Services & Chief Information Officer of Hilton Hotels Corporation. In 2000, with the Hilton acquisition of Promus, Tim became Hilton’s Senior Vice President & CIO, promoted to EVP in 2007 with increased responsibilities over the company’s sales & reservations division. In 2008, Tim’s responsibilities were expanded to include commercial revenue. In addition to his role overseeing technology and distribution this would now include the management of the Hilton Honors program and Hotel Performance, with his new title Executive Vice President of Shared Services & CIO.
Tim became Vice President and Chief Information Officer of Promus Hotels in 1995, followed by EVP & CIO with the business expansion due to the merger between Promus and Doubletree in 1998.
In the 1980s, Tim held a variety of positions with Holiday Inn which became Promus Companies and Promus Hotel Corporation.
Tim holds a BBA from Delta State University, where he was also an All American baseball player (outfield), and he has an MBA from the University of Memphis.
Interview with M.S. Krishnan, Joseph Handleman Professor of Information Systems and Innovation and Professor of Business IT of the Ross School of Business 
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