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Forum on World Class IT - 316 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Tristan Boutros
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January 9, 2017: Tristan Boutros, COO at The New York Times

Among other topics, Tristan discusses the following issues with Metis Strategy:
  • Tristan’s role at The New York Times
  • The intersection between technology, product, and design
  • The creation of holistic portfolios and teams
  • Digital transformations internally and in consumer experiences
  • The changes in offered products as digital transformations occur
  • Organizational change in response to changing digital landscapes
  • Industry trends
  • Identifying skill sets for digital transformation
  • Discovery and Experimentation
  • Agile Project Management
  • Global team structure and communication
  • Eye on the trends: process driven leaders, enterprise level agile mindset, data driven insights

Tristan Boutros Biography

Tristan is the Chief Operating Officer of Product, Technology & Design at The New York Times. In that role, he is responsible for end-to-end delivery of numerous consumer facing products and internal enterprise systems and processes as well as digital transformation and operations for an organization of over 500 employees.

Prior to working at The New York Times, Tristan was the Senior Vice President of Technology and Business Process for Warner Music Group, where he was responsible for IT operations management, business transformation strategy and planning, as well as end-to-end service delivery including the design and delivery of a next generation, cloud based, enterprise software platform. Prior to Warner Music Group, he worked in various senior leadership positions for BlackBerry.

Tristan received his Bachelors of Commerce in Marketing & Management Labor Studies from University of Windsor.

The World Class IT principles in yellow were the focus of this interview