IT Organizational and Performance Improvement

A strategic approach to information technology
that helps our clients reach World Class performance

One of Metis Strategy’s three main practice areas is the IT Organizational and Performance Improvement service. This practice area centers around our World Class IT Assessment and our organizational design and governance expertise. By diagnosing IT performance and developing and applying best-in-class management practices, with a unique understanding of how IT functions in the broader corporate structure, we help clients reach truly World Class IT performance.

“Working with Metis Strategy was a tremendous experience. Their approach to achieving ‘World Class IT’ is practical, intuitive and effective. Our organization has embraced the World Class IT framework as our foundational measurement tool for moving our organization forward. I give Metis Strategy my highest recommendation.”

Jay Levine, Senior Vice President and Chief Information Officer of Blue Cross Blue Shield of Minnesota

This practice area complements the Strategy Development practice area as the development of strategy and the assessment of one’s level of maturity (and therefore the ability to fulfill the strategy) go hand-in-hand. The World Class IT Assessment helps our clients determine where they are performing well, and where there is room for improvement, while comparing maturity and accomplishments to other companies. Having conducted the World Class IT Assessment a great number of times, we are able to draw analogies from within our clients’ industries but also beyond them, developing recommendations that are beyond what is expected.  Moreover, we also highlight where improvements outside of IT (by divisions other than IT or by external partners) are also necessary in order for IT to reach peak performance. Following the initial Assessment, our clients are able to establish a baseline upon which they can measure themselves for future organizational and performance improvement. Also, with a clear understanding of opportunities for improvement, we are able to create a road map for change management  with our clients around what is feasible in the short, medium, and long-term.

Following a World Class IT assessment, we collaborate with our clients to implement our recommendations and leverage our expertise around governance and organizational design, project and software development life cycles, agile development, and other IT management expertise in order to improve IT performance. In several cases, Metis Strategy has been able to help our clients extrapolate the best practices from IT to other strategic business areas, yielding an environment where IT is viewed as a valuable leader at the strategy-setting table.

For case examples of our IT Organizational and Performance Improvement work, please click here.

If you would like us to advise you on IT Organizational and Performance Improvement, please feel free to contact us: information@metisstrategy.com