News and Publications

Welcome to the News and Publications page, where we hope you will enjoy our recent insights into strategy and management.

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Ken Xie, Founder and CEO of Fortinet

In this interview, Ken Xie, discusses World Class IT Principle One, People and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Staying agile and innovative in a dynamic field
  • The three elements of Fortinet’s culture: openness, teamwork and innovation
  • Fortinet’s Five Stages of Security
  • Forming an ecosystem of external partnerships to mitigate risk for customers
  • The significant impact Stanford’s entrepreneurial culture and industry connections had on Ken’s career path
  • Ken’s complimentary relationship with his brother and collaborator, Michael Xie
  • Attributes of an effective entrepreneur

Ken Xie, Founder and CEO of Fortinet

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Julia Davis, SVP and CIO of Aflac

In this interview, Julia Davis, Chief Information Officer and Senior Vice President of Aflac, discusses World Class IT Principle One, People. Some of the topics discussed include:

  • Using technology to improve the customer experience in the insurance space
  • Aflac’s Apprenticeship Program
  • Strategies for attracting younger team members
  • The workplace of the future
  • Utilizing metrics to improve employee and customer satisfaction
  • Eyes on the trends: big data and artificial intelligence

  Julia Davis, SVP and CIO of Aflac

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General Stanley McChrystal (Ret.), Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command

In this interview, General Stan McChyrstal (Ret.) Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command , discusses World Class IT Principle One, People. Some of the topics discussed include:

  • The connections between the speed of change, agility, and decision making
  • Recognizing that you can be technically and tactically correct, and still be functionally incorrect
  • The benefits gained from decentralization, pumping information down the organization, and harnessing insights from younger, less experienced team members
  • Building an organizational structure of organically connected small cohesive teams
  • Creating a mandate for necessary change in organizations that are comfortable with their status quo
  • The General’s upcoming book on leadership which explores the metrics of leadership

General Stanley McChrystal (Ret.), Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command

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Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies

In this interview, Kumud Kalia, Chief Information Officer at Akamai Technologies, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The challenges and advantages of being a CIO in a tech company
  • Agility in a fast-growing, evolving organization verses agility in a mature organization
  • The partnership between Akamai’s IT and product teams in developing and testing new solutions
  • Adding higher value as a CIO: developing internal solutions that can be adopted by the end- customer
  • Driving enterprise strategy by leveraging a culture of expansive thinking
  • Eye on the trends: disrupting infrastructure paradigms

Kumud Kalia, Senior Vice President & Chief Information Officer of Akamai Technologies

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Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group

In this interview, Chris Corrado, Chief Information Officer & Chief Operating Officer at London Stock Exchange Group, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The importance and evolution of the role of information for CIOs
  • The CIO as strategist
  • The significance of a technologist being able to understand and respond to the culture of an organization
  • The state of technology in the U.K. compared to the U.S.
  • Mitigating risk
  • Implications of Brexit for financial information companies
  • Eye on the trends: augmented intelligence

Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group

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CIO-Plus Series Summary in Forbes

This summary page provides access to the multi-part CIO-Plus series in Forbes
The CIO-Plus series in Forbes explores the trend of CIOs who are taking on more C-level titles. Most CIOs where many hats. The good news is, those hats are getting more strategic. CIO-Plus Series Summary in Forbes

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IT Influencers Series Summary in Forbes

This page is the hub to the ongoing IT Influencers series in Forbes
Peter High discusses innovation and the driving forces in the backgrounds of some of the most influential members in the IT space. IT Influencers Series Summary in Forbes

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Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management

In this interview, Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management at Equinix, discussed World Class IT Principle One, People and World Class Principle Five, External Partnerships. She also discussed:

  • The interplay of Ann’s dual role as Chief Information Officer and Chief Risk Officer
  • Data as the primary driver of success
  • Using technology to separate the signal from the noise in data
  • Balancing innovation and risk with a two-bucket approach
  • Creating a collaborative culture to increase innovation
  • The talent challenge
  • Eye on the trends: unified communications, robotics and natural language processing, and data management

Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management

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Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix

In this interview, Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix, discussed World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. He also discussed:

  • Back office verses front office CIOs
  • The Four Pillars of CIO Excellence
  • Shadow IT as a signifier of service gaps
  • Eye on the Trends: artificial intelligence, big data, software defined networking

Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix

NGO

What IT Leaders Can Learn From World Class IT

Peter High, president of Metis Strategy and author of the book “World Class IT,” will be speaking at InsideNGO’s Annual Conference on Thursday, July 20. In his session, “Technovation: How IT Can Drive Organizational Innovation,” High will address how to align business goals and technology for greater synergy and impact, the role of the IT leader, and how to harness the power of the IT team as a platform for innovation. In this blog, Saeed Elnaj, vice president of Global ICT at Project Concern International, reviews “World Class IT.” What IT Leaders Can Learn From World Class IT