News and Publications

Welcome to the News and Publications page, where we hope you will enjoy our recent insights into strategy and management.

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6 secrets of revenue-generating CIOs

Business-minded CIOs are overhauling their strategies and workplace cultures to transform IT into a profit center.
6 secrets of revenue-generating CIOs

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Alight Solutions’ Jason Lish Takes Unusual Path From Chief Security Officer To CIO

Jason Lish was recently promoted to Chief Information Officer of Alight Solutions, where he will oversee digital, technology, enterprise risk and security strategy, and execution as well as lead the Alight Innovation Lab Alight Solutions’ Jason Lish Takes Unusual Path From Chief Security Officer To CIO

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From CIO To Venture Capitalist: Gary Reiner’s Journey From GE To General Atlantic

Peter High interviews Gary Reiner, an Operating Partner at General Atlantic. They discuss the evolution of the CIO role, the benefits and challenges of machine learning, the perspective Gary gains from serving on multiple boards, among other topics. From CIO To Venture Capitalist: Gary Reiner’s Journey From GE To General Atlantic

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Tom Keiser: From CIO Of Gap And Limited Brands To COO of Zendesk

In this interview, Peter High interviews Tom Keiser, the Chief Operating Officer of Zendesk. They discuss Tom’s transition to the COO role, Zendesks investment in AI and machine learning, ways in which the CIO has been reinvigorated, among other topics. Tom Keiser: From CIO Of Gap And Limited Brands To COO of Zendesk

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One Of The Earliest Board-Level CIOs Reflects On Her Journey

In this interview, Peter High interviews Cathie Kozik, the Senior Vice President and Chief Information Officer of PSAV. They discuss Cathie’s gains from serving on a board, her perspective on women’s disappointing lack of involvement in IT, the importance of business experience among IT professionals, among other topics. One Of The Earliest Board-Level CIOs Reflects On Her Journey

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Board-Level CIO Series Summary in Forbes

This summary page provides access to the multi-part Board-Level CIO series in Forbes
The Board-Level CIO series in Forbes explores what the CIOs at some of the world’s most recognizable firms did that led to inclusion of the CIO seat at the organization’s board Board-Level CIO Series Summary in Forbes

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After Five Years Of Transformation, GM CIO Randy Mott Has The Company Primed For Innovation

In this interview, Peter High interviews Randy Mott, CIO of General Motors. They discuss the perspective Randy gains from serving on a board, his perspective on autonomous vehicles and disruption in the auto industry, the strategic importance of GM’s innovation centers, among other topics. After Five Years Of Transformation, GM CIO Randy Mott Has The Company Primed For Innovation

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A Serial Entrepreneur Identifies The Sweet Spot Between Customer Experience And Security

In this interview, Peter High interviews Mickey Boodaei, CEO of Transmit Security. They discuss the origins and goals of Transmit Security, his approach to collaborating with customers on product vision, and the broader cyber security landscape among other topics. A Serial Entrepreneur Identifies The Sweet Spot Between Customer Experience And Security

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Elon Musk-funded XPRIZE Is One Step Closer To Ending Global Illiteracy

The Global Learning XPRIZE has announced a new Impact Coalition to expand the testing of the five finalists. Elon Musk-funded XPRIZE Is One Step Closer To Ending Global Illiteracy

7-Eleven CDO And CIO Creates Experiences Of The Future For Customers

In this interview, Peter high interviews Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven. Among the topics they discuss include:

  • 7-Eleven’s multi-year journey to become a digitally-enabled organization, including Gurmeet’s “full stack transformation” approach which encompasses consumer-facing technology, back-end technology, infrastructure, and the organizational stack
  • How digital is a strategic pillar at 7-Eleven, mandated directly by the CEO
  • The critical importance of technical talent to 7-Eleven’s future, and Gurmeet’s strategy for attracting top talent – such as highlighting his credibility as a leader and telling a compelling story
  • The ways in which Gurmeet is redefining convenience with software, such as the recognition that the closest store to a customer is the phone in their pocket, and 7-Eleven’s use of APIs and new interfaces to create delightful experiences
  • The expansion of 7-Eleven’s loyalty program from its initial focus on beverages to as a full-fledged loyalty offering that is available on mobile, web, digital loyalty card, and even chatbot
  • 7-Eleven’s approach to experimenting with emerging technologies, including their distinction between technologies that are ready to scale and technologies that are still in the proof of concept phase, a new R&D center, and a CTO function that reports to Gurmeet

7-Eleven CDO And CIO Creates Experiences Of The Future For Customers