Forum on World Class IT - 367 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Analytics

Dr. Jim Goodnight, CEO of SAS Institute

In this interview, Dr. Jim Goodnight, Co-creator of SAS Software and CEO of SAS Institute, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The creation of SAS Software
  • The founding of the SAS Institute
  • The unique culture at the SAS Institute
  • Eye on the Trends: Analytics, although a field that has been in existence for many years, is growing in importance as the focus on processing larger volumes of data faster becomes even more central to a company’s strategic growth.

Kim Stevenson, CIO of Intel

In this interview, Kim Stevenson, CIO of Intel, discusses World Class IT Principle one, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • Her priorities for the next year, including Big Data and Analytics
  • Methods she is using to communicate and create cultural change across the organization
  • The IT Annual Plan, how it was been honed, and its wide distribution
  • IT’s role in bringing innovation to the business units
  • Security and how she balances risk taking with risk mitigation
  • Her membership on the board of Cloudera and how she began the process of board membership
  • What she has brought back to her job from her board memberships
  • Transparency in operations and how she approaches social media in that way
  • The state of women in technology and how she advocates for continuing progress

Eash Sundaram, Executive Vice President and Chief Digital & Technology Officer of JetBlue Airways

In this interview, Eash Sundaram, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • JetBlue’s Mission: “to bring humanity back to air travel”
  • JetBlue’s biometrics boarding process
  • The two measures JetBlue uses to measure the success of their culture
  • Improving customer experience by merging technology and culture
  • JetBlue Technology Ventures: a venture capital subsidiary of JetBlue
  • JetBlue’s Innovation Lab
  • Eash’s board experience with Champ CargoSystems and SITA
  • Bringing multiple disciplines together to drive success
  • Eye on the trends: near field communication technologies
  • Andi Karaboutis, Vice President and Global Chief Information Officer of Dell

    In this interview, Andi Karaboutis, VP and Global CIO of Dell, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • How the recent privatization has manifested itself in Dell and Dell’s IT development
    • How the IT department changed to support Dell’s migration to a solution-based business from a hardware centric business
    • The unique advantages of serving as a CIO in a technology company and the steps Andi and her team took to leverage these advantages
    • How the IT team at Dell is both internally and externally focused, and the benefits this practice has brought to the Dell enterprise
    • The close partnership between the CIO and CMO and how the customer-centric mentality at Dell helps facilitate understanding among the leadership team
    • How Andi manages social media both internally and externally
    • How Andi’s background in the automobile industry contributed to her success and shaped her as a Chief Information Officer
    • Eye on the Trends: How the combination of analytics and the Internet of Things presents great opportunities and potential benefits across different industries

    Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com

    In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Background on GoDaddy’s business
    • Arne’s strategic priorities at GoDaddy for the future
    • International expansion and the role that IT plays in the GoDaddy’s international growth strategy
    • How he has built and organized his team to focus on the global cloud
    • Openstack and how he has focused a large amount of his efforts in that area
    • The launch of a social-minded intranet at GoDaddy
    • How he sees the role of CIO within an organization where everybody has a high level of technology expertise
    • Eye on the Trends: Big Data and Analytics, Security, DevOps, Software Defined Networks

    Taso Du Val, Co-Founder & CEO of Toptal

    In this interview, Taso Du Val, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Toptal’s mission
    • Finding, screening, and monitoring talent
    • Toptal’s two engagement models: Talent Model and Toptal Projects
    • Taso’s entrepreneurial journey
    • Advantages Toptal has gained by developing their own CRM, ERP, VPM systems
    • Future talent verticals

    Bruce Leidal, Chief Information Officer of Carestream Health

    In this interview, Bruce Leidal, Chief Information Officer of Carestream Health, a worldwide provider of dental and medical imaging systems and healthcare IT solutions, discusses principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

    • Reducing IT spend as a portion of revenue to an aggressive target
    • Rationalizing expenditures as value creating or sustaining
    • Using “relationship managers” as liaisons between IT and business partners
    • Constant internal analysis of business relationships and IT operations to ensure excellence
    • Enabling all “smart devices” through its IT infrastructure and policies
    • Eye on the trends: supporting any “smart device” in the workplace and the consumerization of IT, the power of cloud computing solutions integration, the focus on leveraging analytics through the cloud, and leveraging social media to bolster sales and marketing efforts

    Timothy McCabe, SVP and Chief Information Officer of Delphi

    In this interview, Timothy McCabe, SVP and CIO of Delphi, discusses World Class IT principle one, People, principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • His formative experience managing large technological changes at a critical time for the organization
    • The impact of Tim’s nontraditional career path and academic training on his role as an innovative IT leader
    • The way in which technology strategy, when aligned with both top-level and bottom-level needs, can enable the broader strategic direction of an organization to flourish
    • The importance of communicating and educating colleagues on the value that an IT investment will bring to the organization as a whole
    • Eye on the Trends: The growing potential of data-driven analytics and insights within a global organization, the influence of digital capabilities on information sharing in and outside of the workplace

    Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence

    In this interview, Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • High impact Artificial Intelligence research and engineering at the Allen Institute for Artificial Intelligence
    • Some promising future outcomes of developments within the artificial intelligence field
    • Why equating intelligence with autonomy is inaccurate
    • His perspectives on the dangers of artificial intelligence that have been expressed by major technology leaders
    • Job displacement and the role of government in ensuring an easier transition
    • Methods he uses to stay current on upcoming technology trends
    • The role Paul Allen plays in the day to day operations
    • Partner organizations and the benefits of those partnerships
    • The people who most influenced him to become a serial entrepreneur
    • The significance of Alpha Go defeating the human international champion of Go
    • Advice on the use of artificial intelligence for enterprises considering the use of AI

    Bill Graff, Chief Information Officer of Cerner

    In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:

    • Bill’s 13-year career path at Cerner
    • The critical skills needed for IT leaders
    • How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT
    • Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance
    • Advice for scaling quickly: robust processes, internal relationships and external relationships
    • Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification