Forum on World Class IT - 277 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Analytics

Bruce Leidal, Chief Information Officer of Carestream Health

In this interview, Bruce Leidal, Chief Information Officer of Carestream Health, a worldwide provider of dental and medical imaging systems and healthcare IT solutions, discusses principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • Reducing IT spend as a portion of revenue to an aggressive target
  • Rationalizing expenditures as value creating or sustaining
  • Using “relationship managers” as liaisons between IT and business partners
  • Constant internal analysis of business relationships and IT operations to ensure excellence
  • Enabling all “smart devices” through its IT infrastructure and policies
  • Eye on the trends: supporting any “smart device” in the workplace and the consumerization of IT, the power of cloud computing solutions integration, the focus on leveraging analytics through the cloud, and leveraging social media to bolster sales and marketing efforts

Timothy McCabe, SVP and Chief Information Officer of Delphi

In this interview, Timothy McCabe, SVP and CIO of Delphi, discusses World Class IT principle one, People, principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His formative experience managing large technological changes at a critical time for the organization
  • The impact of Tim’s nontraditional career path and academic training on his role as an innovative IT leader
  • The way in which technology strategy, when aligned with both top-level and bottom-level needs, can enable the broader strategic direction of an organization to flourish
  • The importance of communicating and educating colleagues on the value that an IT investment will bring to the organization as a whole
  • Eye on the Trends: The growing potential of data-driven analytics and insights within a global organization, the influence of digital capabilities on information sharing in and outside of the workplace

Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence

In this interview, Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • High impact Artificial Intelligence research and engineering at the Allen Institute for Artificial Intelligence
  • Some promising future outcomes of developments within the artificial intelligence field
  • Why equating intelligence with autonomy is inaccurate
  • His perspectives on the dangers of artificial intelligence that have been expressed by major technology leaders
  • Job displacement and the role of government in ensuring an easier transition
  • Methods he uses to stay current on upcoming technology trends
  • The role Paul Allen plays in the day to day operations
  • Partner organizations and the benefits of those partnerships
  • The people who most influenced him to become a serial entrepreneur
  • The significance of Alpha Go defeating the human international champion of Go
  • Advice on the use of artificial intelligence for enterprises considering the use of AI

Carl Wilson, Former Chief Information Officer of Marriott International

In this interview, Carl Wilson, Former Chief Information Officer of Marriott International, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • How to cultivate an environment of success around you in order to progress in one’s career
  • The value of meaningful evaluations and cross-functional learning opportunities
  • How to reach the strategy-setting table as CIO
  • Taking data and information and turning it into knowledge
  • Eye on the trends: Consumerization of IT, the convergence of business and technology processes, the potential of mobility, and the criticality of analytics in the growth of corporations

Jean-Michel Ares, Group Head of Technology & Operations, BMO Financial Group

In this interview, Jean-Michel Ares, Group Head of Technology & Operations at BMO Financial Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The imperative, at BMO Financial Group and within the broader financial services industry, to combine the functions of technology and operations under a single executive
  • Jean-Michel’s belief in the ability of leadership along the lines of operational excellence, transformation, and innovation to set every CIO on the path to greatness
  • The four outlined “areas of focus” for Jean-Michel’s team in the coming year
  • Jean-Michel’s renewed focus on enterprise security, as well as the important role of external partnerships and networks in securing an organization’s data and resources
  • The great opportunity of each CIO to build strong personal networks, later leveraging those networks to solve complex challenges faced by those within and external to their industry or role
  • Eye on the Trends: The combination of analytics, mobility, social networks, and the Internet of Things in shaping the new technological enterprise

Geoff Hinton, Distinguished Emeritus Professor at the University of Toronto

In this interview, Geof Hinton, Distinguished Emeritus Professor at the University of Toronto, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • His day to day work as a professor at the University of Toronto and as a distinguished researcher at Google
  • His thoughts on the current progress of the development of true artificial intelligence
  • What inspired him to pursue his PhD in Artificial Intelligence when the topic was less prominent than it is today
  • The founding of the Neural Computation and Adaptive Perception Program (NCAP) and how he brought these world class thinkers together
  • The outcomes of his work at the NCAP
  • His perspectives on non-profit work being a major player within the Artificial Intelligence space
  • How much crossover there is between his work at the University of Toronto and his work at Google
  • DeepMind, the importance of it, and how contests like the recent AlphaGo are important in the field of Artificial Intelligence
  • His perspectives on the risk vs. opportunity within AI
  • Whether the government has a role to play in pending job losses due to artificial intelligence
  • His thoughts on the recent trend of skipping university to move straight into entrepreneurship

Jim Knight, Executive Vice President and Global Chief Information Officer of Chubb & Son

In this interview, Jim Knight, EVP & Global Chief Information Officer of Chubb & Son, a global property and casualty insurance company, discusses principle three, Project and Portfolio Management, principle four, IT-Business Partnerships, and principle five, External Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • Technology in the competitive arms race
  • Collaboration in a Global CIO governance structure
  • The enterprise PMO’s ability to facilitate consistent delivery
  • IT’s stabilizing value in uncertain economic times
  • The importance of establishing business intimacy
  • Eye on the trends: Three major disruptive technologies- portable devices with enhanced functionality and performance to enable the workforce, big data and the potential for analytics to drive critical business decisions, and cloud computing and its ability to facilitate faster market entry

Ed Robben, SVP and CIO of Fossil

In this interview, Ed Robben, SVP and CIO of Fossil, a global retailer specializing in fashion, especially watches, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • IT’s role in a retail and brand managed organization
  • The incorporation of omni-channel and digital capabilities
  • The relationship between CIO and CMO and its broad implications
  • Eye on the Trends: Mobile and cloud-enabled capabilities,wearable technology

Diana McKenzie, CIO of Workday

In this interview, Diana McKenzie, CIO of Workday, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How prior experience as a Workday customer has helped her transition into her role as the CIO
  • Her thoughts on the evolving responsibilities of today’s CIO
  • Tying enterprise architecture and microservices to empower business partners and stakeholders
  • How technology advancement has driven collaboration among Workday’s C-suite executives
  • IT’s role in prospecting emerging technologies to create competitive advantage for the organization
  • A glimpse into the priorities and strategic plans of the team she leads at Workday
  • Eye on the Trends:Big Data, Analytics, Virtual Personal Assistants

David McCue, Corporate Vice President and Chief Information Officer of Computer Science Corp (CSC)

In this interview, David McCue, Chief Information Officer of Computer Science Corporation (CSC), a $16 billion provider of information technology and professional services to governments and commercial enterprises. discusses World Class IT principle two, Infrastructure, principle three, Project Portfolio Management, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • David’s role and responsibilities as Global CIO and Corporate Vice President
  • CSC’s three-legged approach to global governance
  • Standardizing around process, not technology, and deploying global solutions
  • Methods for effective best practice sharing
  • Approaching the role of CIO from a business perspective
  • Eye on the trends: Mobility, and how it enables individuals to be able to do anything, anytime and anywhere; analytics that enable seeing data in large amounts, and how it enables near real-time answers to business queries; and the importance of security in terms of protecting intellectual property so as to maintain a competitive advantage