Forum on World Class IT - 266 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Analytics

Terry West, SVP and CIO, Performance Food Group

In this interview, Terry West, Senior Vice President and CIO of the Performance Food Group, discusses World Class IT Principle Two, Infrastructure and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • The hybrid model of IT organization at Performance Food Group
  • PFG’s transformation from a private equity owned company to going public
  • How IT prepared PFG to meet compliance regulations and go public
  • Simplifying and standardizing business processes and systems
  • Using technology to enhance the customer experience
  • Eye on the trends: Internet of Things, cloud services, analytics

Susan Swart, CIO, International Monetary Fund

In this interview, Susan Swart, CIO of the International Monetary Fund, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Organization of the IT department given the broad purview of the IMF
  • Sought-after skills and qualities of IT team members
  • Creating a new ecosystem with the engagement of new partners
  • Her path as an executive and advice for women in the field
  • Mentoring programs and the importance of increasing the pool of potential female hires
  • Eye on the trends: AI in surveillance and natural language processing, Fintech, block chain

Nuria Simo, CIO of Inter-American Development Bank

This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.

    In this interview, Nuria Simo, CIO of Inter-American Development Bank, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • New Opportunities that can be leveraged through upcoming technologies
    • IT’s structure across multiple regions and countries
    • Importance of interacting with people on the field across different countries
    • Incorporating technologies that serve the 21st century consumer
    • Changing IT’s mindset to becoming customer centric
    • Focusing on improving collaboration and knowledge sharing capabilities
    • Eye on the Trends: Internet of Things; Analytics

    Rob Lux, EVP and CIO of Freddie Mac

    In this interview, Rob Lux, EVP and CIO of Freddie Mac discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • An overview of the recent projects where IT played an integral role
    • Utilizing metrics to drive customer satisfaction
    • The transformation undertaken by the IT department following the financial crisis
    • The technologically-informed business executives present Freddie Mac
    • Enhancing IT’s relationship with the organization through the BTO
    • Governance practices for large scale agile projects

    Kathy McElligott, CIO of McKesson

    In this interview, Kathy discusses the following issues with Metis Strategy:

    • The balance in a federated business model between shared services and independent business units
    • Interoperability in the healthcare industry
    • IT’s role in effectively using data analytics across the businesses/enterprise
    • Board service
    • Creation of technology hubs across the country to attract talent
    • Relationship between McKesson Ventures (VC), IT, McKesson business units and startups

    Diana McKenzie, CIO of Workday

    In this interview, Diana McKenzie, CIO of Workday, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • How prior experience as a Workday customer has helped her transition into her role as the CIO
    • Her thoughts on the evolving responsibilities of today’s CIO
    • Tying enterprise architecture and microservices to empower business partners and stakeholders
    • How technology advancement has driven collaboration among Workday’s C-suite executives
    • IT’s role in prospecting emerging technologies to create competitive advantage for the organization
    • A glimpse into the priorities and strategic plans of the team she leads at Workday
    • Eye on the Trends:Big Data, Analytics, Virtual Personal Assistants

    Geoff Hinton, Distinguished Emeritus Professor at the University of Toronto

    In this interview, Geof Hinton, Distinguished Emeritus Professor at the University of Toronto, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • His day to day work as a professor at the University of Toronto and as a distinguished researcher at Google
    • His thoughts on the current progress of the development of true artificial intelligence
    • What inspired him to pursue his PhD in Artificial Intelligence when the topic was less prominent than it is today
    • The founding of the Neural Computation and Adaptive Perception Program (NCAP) and how he brought these world class thinkers together
    • The outcomes of his work at the NCAP
    • His perspectives on non-profit work being a major player within the Artificial Intelligence space
    • How much crossover there is between his work at the University of Toronto and his work at Google
    • DeepMind, the importance of it, and how contests like the recent AlphaGo are important in the field of Artificial Intelligence
    • His perspectives on the risk vs. opportunity within AI
    • Whether the government has a role to play in pending job losses due to artificial intelligence
    • His thoughts on the recent trend of skipping university to move straight into entrepreneurship

    Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence

    In this interview, Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • High impact Artificial Intelligence research and engineering at the Allen Institute for Artificial Intelligence
    • Some promising future outcomes of developments within the artificial intelligence field
    • Why equating intelligence with autonomy is inaccurate
    • His perspectives on the dangers of artificial intelligence that have been expressed by major technology leaders
    • Job displacement and the role of government in ensuring an easier transition
    • Methods he uses to stay current on upcoming technology trends
    • The role Paul Allen plays in the day to day operations
    • Partner organizations and the benefits of those partnerships
    • The people who most influenced him to become a serial entrepreneur
    • The significance of Alpha Go defeating the human international champion of Go
    • Advice on the use of artificial intelligence for enterprises considering the use of AI

    Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com

    In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Background on GoDaddy’s business
    • Arne’s strategic priorities at GoDaddy for the future
    • International expansion and the role that IT plays in the GoDaddy’s international growth strategy
    • How he has built and organized his team to focus on the global cloud
    • Openstack and how he has focused a large amount of his efforts in that area
    • The launch of a social-minded intranet at GoDaddy
    • How he sees the role of CIO within an organization where everybody has a high level of technology expertise
    • Eye on the Trends: Big Data and Analytics, Security, DevOps, Software Defined Networks

    Kim Stevenson, CIO of Intel

    In this interview, Kim Stevenson, CIO of Intel, discusses World Class IT Principle one, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • Her priorities for the next year, including Big Data and Analytics
    • Methods she is using to communicate and create cultural change across the organization
    • The IT Annual Plan, how it was been honed, and its wide distribution
    • IT’s role in bringing innovation to the business units
    • Security and how she balances risk taking with risk mitigation
    • Her membership on the board of Cloudera and how she began the process of board membership
    • What she has brought back to her job from her board memberships
    • Transparency in operations and how she approaches social media in that way
    • The state of women in technology and how she advocates for continuing progress