Forum on World Class IT - 222 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Analytics

Jim Swanson, CIO of Monsanto

In this interview, Jim Swanson, Chief Information Technology Officer of Monsanto, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

  • His role as Chief Information Officer of Monsanto
  • The digital revolution occurring in the agriculture industry
  • How IT works with other parts of the organization to develop digital plans across the enterprise
  • How the recruiting and skills needed within IT have changed
  • The internal brand of IT within Monsanto to assure its place within the enterprise
  • How IT interacts with the ultimate customers of the organization
  • His career path to agriculture through the pharmaceutical industry and others
  • Universal similarities across multiple industries within the IT department
  • Eye on the Trends: Decision science and analytics, predictive and prescriptive modeling, the Internet of Things

Mike Rhodin, SVP of IBM Watson

In this interview, Mike Rhodin, Senior Vice President of IBM Watson, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • • Whether Watson was always planned as a business line, and how things evolved within the Watson idea
  • • The mechanics of Watson, and who is involved with the creation of knowledge for Watson to pull from
  • • The three service offerings, Watson Discovery Advisor, Watson Analytics, and Watson Explorer
  • • Some of the common threads across industries that make them ripe for usage of Watson
  • • Whether there is a traditional functional head who utilizes and procures Watson
  • • The balance between Artificial Intelligence and the safety needed with Artificial Intelligence
  • • The divide between those who are leveraging the Watson platform and those who are/will not
  • • How he sees Watson developing over the next five and ten years

Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink

In this interview, Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

  • His organization, CenturyLink, and his role within the organization
  • His multi-decade tenure at the organization, and how IT’s contribution to the organization has changed over that period of time
  • How IT recruits individuals from other parts of the organization, and the rotational program that exists within CenturyLink
  • Innovation, the role that IT plays in innovation, and the methods of innovation within the organization
  • The on-demand resource model within IT, and the rationale behind the model
  • Growth through acquisition, and the role that IT plays in M&A at CenturyLink
  • The importance of gaining knowledge of the business, rather than just the technology
  • Eye on the Trends: Mobile-first mentality, services approach to architecture, Agile methodologies, and analytics

John Marcante, Chief Information Officer of the Vanguard Group

In this interview, John Marcante, Chief Information Officer of the Vanguard Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How he works with colleagues and customers to develop technology to serve clients and manage investments
  • What traits he believes CIOs need in order to be successful given changing technology trends
  • The rotational program within Vanguard to move employees between IT and other divisional roles
  • IT’s role in championing digital within the organization
  • The methods he has used to bring start-up methodologies within a much larger organization
  • Talent management, and how he trains and recruits for needed new skills
  • The advantage of having IT personnel within other parts of the organization
  • The benefits of having IT’s own employees as customers of the organization
  • Eye on the Trends: Predictive Analytics, and Artificial Intelligence Engines

Linda Clement-Holmes, CIO of Proctor & Gamble

In this interview, Linda Clement-Holmes, CIO of Proctor & Gamble, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • The preparation process to begin her role as Chief Information Officer of Proctor & Gamble
  • Her diverse set of experiences within the company and how she thinks about her experiences for the future leaders of Proctor & Gamble
  • Her former role as Chief Diversity Officer, and some of the paths that she has seen work well to ensure promote diversity within IT
  • Some of her strategic plans that are current imperatives
  • The increasing important of security and how she balances security with innovative activities within the organization
  • Her involvement on multiple boards including Cincinnati Insurance Company and several non-profit boards
  • How she spent her first 100 days as CIO
  • Eye on the Trends:The Internet of Things, Mobile Technology

Abe Lietz, CIO of Jenny Craig and Curves International

In this interview, Abe Lietz, CIO of Jenny Craig and Curves International, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The synergies between Jenny Craig and Curves and the effects of their merger
  • The role of IT at Jenny Craig and Curves encouraging collaboration between businesses
  • His responsibilities as CIO and VP of Service Operations
  • The unique technological demands of Jenny Craig and Curves’s core demographic
  • The implementation of e-business and mobile technology
  • The role of a CIO in a consumer facing context
  • Eye on the Trends: Data analytics to improve the experience and weight loss success, cloud based infrastructure, and bio-metric tracking

Serge Leduc, CIO of Canadian National

In this interview, Serge Leduc, CIO of Canadian National, discusses World Class IT principle one, People, and principle two, Infrastructure with Metis Strategy. Some of the topics discussed include:

  • His role at Canadian National and his technology plans
  • How he thinks about data integration with the large network he has built amongst customers and vendors
  • How his organization has thought about the Internet of Things and how to bring that trend to life
  • How he rose to the role of CIO in a new industry
  • His past experience at consulting firms and British American Tobacco and methods he has transferred from those roles
  • How he has attracted and retained talent at Canadian National to stay up-to-date on technology
  • Eye on the Trends: Predictive Analytics and the Internet of Things

Jim Fowler, CIO of GE Capital

In this interview, Jim Fowler, CIO of GE Capital, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • An Overview of the position of CIO at GE Capital
  • The role of IT at GE Capital and the development of a digital strategy
  • Jim’s view of how technological innovation should be developed and how it can add value to all the business ventures of GE and their customers
  • The importance of setting up IT as the technology arm of the company trough effective development, training, and recruiting programs
  • Jim’s approach to problem solving by understanding how and where to leverage technological developments across business units
  • How IT should treat data as an asset and have it move through an IT value chain
  • The critical role IT plays in keeping a company like GE Capital ahead of the curve
  • Eye on the Trends: The Internet of Things and Financial Services Marketplaces

Christopher Hjelm, Senior VP, CIO for The Kroger Co.

In this interview, Christopher Hjelm, Senior VP, CIO for The Kroger Co., discusses World Class IT principle two, infrastructure, and principle four, IT & business partnerships, with Metis Strategy. Some of the topics discussed include:

  • His role at Kroger
  • How his team manages to interact with customers and vendors within this industry
  • Innovation in self-service and customers’ adoption of and interaction with developments in technology
  • His experience as a board member on Kindred Healthcare, Inc. and Rehabcare Group, Inc., among others
  • Eye on the Trends: open sourcing of technology to increase productivity and increasing data analytics

Emerson Spartz, CEO of Spartz Media

In this interview, Emerson Spartz, CEO of Spartz Media, discusses World Class IT principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Emerson’s entrepreneurial spirit and his founding of MuggleNet at a very young age
  • His educational background, the rationale behind his early home-schooling, and his attendance at college despite the archetype of young entrepreneurs skipping higher education
  • Common characteristics of successful people and positive influences to Emerson
  • The science of virality; how Emerson became enamored with the idea of media influence, how Spartz media utilizes it today for generation of its content, and whether viral media represents a change in the future of media consumption
  • How businesses should be viewing virality
  • His take on parenting in the future