Technovation with Peter High - 377 Interviews and Podcasts

Welcome to the Technovation with Peter High, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Artificial Intelligence

Rob Nail, CEO, Singularity University

In this interview, Rob Nail, Chief Executive Officer of Singularity University, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerhips. Some of the topics discussed include:

  • Rob’s path from entrepreneur to CEO, and the growth he has led at SingularityUniversity
  • The accelerating pace of technology progress, and the importance of thoughtful and creative futures thinking
  • How the lack of long-term thinking has contributed to economic instability and political and social unrest in the US and across the world
  • The natural tendency for people to be pessimistic, and why the world needs rational optimists and storytellers
  • Why current frameworks are insufficient for keeping pace with change, and how leaders can begin to change their mindset
  • Best practices for corporations to experiment with new technologies and leverage innovation ecosystems
  • Intrapreneurship, innovation and scaling at the edges

    Best practices from Lowe’s innovation lab Biography

Steve Phillpott, Chief Information Officer of Western Digital

In this interview, Steve Phillpott discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • How Steve used the multibillion-dollar acquisitions of HGST and SanDisk as an opportunity to transform Western Digital’s systems, processes, and technologies and lay the foundation for the company to scale
  • The journey of integrating 3000+ applications, and specifically the importance of focusing first on putting communications and collaboration tools in place to enhance the speed and efficiency with which the organization can move forward
  • How the focus on good governance has allowed them to build out program work streams and application roadmaps around ERP, Human Capital Management, PLM, among others
  • How Steve set up change management programs within each workstream to ensure that the users can adapt to the new technology at the same rate it is implemented
  • The criteria Steve uses to prioritize the integration effort
  • Western Digital’s Predictive Analytics as a Service offering and how Steve created a big data platform that is flexible enough to support users at all maturity levels across the business
  • How Western Digital leverages on-premise and cloud-based CPU and GPU high-performance computing clusters to run massive engineering simulations that greatly improve speed to market as well as reduce the cost of development
  • Eye on the trends: artificial intelligence and machine learning, and the industrial IoT

Sasan Goodarzi, Incoming CEO of Intuit

369: Sasan Goodarzi stresses the importance of a strong culture and why it is critical to deliver to your customers quickly. Since its founding in 1983, it has been Intuit’s goal to innovate, empower their employees, and remove obstacles so that they can best serve their customer. Intuit was recently recognized as the thirteenth best place to work by Fortune Magazine, which Sasan credits to the people’s kindness and how all employees will do anything to help others achieve greatness for their customer. We also discuss Sasan’s view on AI, what Sasan gained from the CIO role, and how Sasan career ambitions have changed over time.

Peter Diamandis, Co-Founder, XPRIZE, Singularity University

In this interview, Peter Diamandis, Co-Founder of XPRIZE and Singularity University, discusses World Class IT Principle One, People, and Principle Three, Project and Portfolio Management. Some of the topics discussed include:

  • Peter’s interest in space and technology innovation, and how these common themes run through his various companies and initiatives
  • How Peter divides his time and delegates responsibilities across his organizations
  • The accelerating pace of technological change and the challenges and opportunities this presents for companies
  • Best practices for corporate innovation, including scaling at the edges, experimentation,and more
  • How companies can anticipate the disruptive forces in their industries and respond accordingly
  • Peter’s views on artificial intelligence, and why he believes the opportunities outweigh the risks of the technology
  • Where Peter sees the greatest innovation taking place over the next one to three years

    Peter’s thoughts on radical health and life extension

Melanie Kalmar, Chief Information Officer of Dow

In this interview, Melanie Kalmar discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • An overview of Melanie’s responsibilities, including cybersecurity, digital transformation, infrastructure, corporate facilities, DOW services business, among others
  • DOW’s digital transformation initiatives, including their focus on improving the employee experience through procedure automation and voice-based data collection, as well as their efforts to transform the customer experience
  • The future of work and how facilities and technology can work in tandem to make employees happier and more productive
  • Melanie’s “dual horizon” approach to using the mega-merger between Dow and Dupont as an opportunity to fundamentally rethink the approach to IT and digital
  • Dow’s Diamonds Systems Solutions group (DSS), which brings together cross-functional teams to break down silos within the company
  • Melanie’s experience as a female CIO, and what can be done to encourage girls and women to enter STEM fields
  • Eye on the trends: blockchain, artificial intelligence/machine learning, the boundaryless organization

Matt Minetola, Chief Information Officer of Travelport

373: Travelport CIO Matt Minetola asserts that as a CIO of a technology company, a critical part of his job is to bring in technology that allows Travelport to distinguish itself, rather than simply managing technology. He cites that if you are the leader of a technology company in today’s world, it is your responsibility to change how the organization builds and develops products. To do this, Matt is focused on constantly identifying key technology enablers to help Travelport set itself apart. We also discuss the value of the cloud, the importance of quickly digesting and managing data, Travelport’s focus on the customer experience, and a variety of other topics.

Jay Rogers, CEO of Local Motors

In this interview, Jay Rogers, CEO of Local Motors, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Local Motor’s micromanufacturing
  • The development of a bespoke community
  • The changes Local Motors provides in product development
  • Strategic partnerships with their clients
  • Jay’s history with entrepreneurship
  • The “waking hours” of artificial intelligence and what it means for traditional industries
  • Product education and its role in making the consumer ask, “Why do we care?”
  • The changes on the horizon for the automotive industry
  • Cars as upgradable hardware
  • Customers as the only force able to push back on the supply driven economy of the automotive industry

Denis Robitaille and Gill Haus, Chief Information Officer of World Bank Group and Direct Bank CIO at Capital One

Among the topics discussed with Denis and Gill include:

  • The role of technology in advancing the World Bank Group’s mission, and how it goes about exploring how it can leverage emerging technologies
  • How Capital One is balancing the need to explore and leverage new technologies with the reality of its legacy systems
  • The rationale, key activities, and challenges around both organizations’ migration to the cloud
  • The World Bank’s transition from waterfall development to agile development
  • The value WBG sees in blockchain, and some of the proof of concepts they are exploring in their blockchain-focused innovation lab such as land titles and remittances
  • The implications of blockchain in the financial services industry, especially regarding the security benefits
  • How large organizations can facilitate trust with their customers, and the challenges of competing  with consumer-focused technology companies
  • The challenges facing the WBG ITS department, such as budget cuts and expectation to deliver more results with less resources
  • Gill’s perspective on Capital One’s innovation lab, such as the way in which it is organized, its impact on attracting talent, and some of the innovations that have come out of the lab
  • Eye on the trends: artificial intelligence, voice interfaces, and cognitive insights

Milind Wagle, CIO of Equinix

Equinix CIO Milind Wagle stresses the importance of creating a positive customer experience. Equinix’s core value is to put the customer at the center of everything that they do, and the company has laid out a recipe for customer focus and success consisting of five major components. These components are treating their customers like assets, looking at the entire life cycle of customers, building a customer listening system to receive feedback, using a prioritization system to interpret that feedback, and delivering that feedback to the entire organization. We also discuss how Equinix’s annual revenue grew from $1 billion to $5 billion over an eight year period, the importance of culture in a digital transformation, and Milind’s view on artificial intelligence and machine learning.

John Marcante, Chief Information Officer of the Vanguard Group

In this interview, John Marcante, Chief Information Officer of the Vanguard Group, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How he works with colleagues and customers to develop technology to serve clients and manage investments
  • What traits he believes CIOs need in order to be successful given changing technology trends
  • The rotational program within Vanguard to move employees between IT and other divisional roles
  • IT’s role in championing digital within the organization
  • The methods he has used to bring start-up methodologies within a much larger organization
  • Talent management, and how he trains and recruits for needed new skills
  • The advantage of having IT personnel within other parts of the organization
  • The benefits of having IT’s own employees as customers of the organization
  • Eye on the Trends: Predictive Analytics, and Artificial Intelligence Engines