Forum on World Class IT - 281 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Big Data

Joe Topinka, Chief Information Officer of Red Wing Shoe Company

In this interview, Joe Topinka, the Chief Information Officer of Red Wing Shoe Company, discusses World Class IT principle four, IT and Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Joe’s role as Red Wing’s first CIO
  • The importance of field research for IT
  • How Joe conveys IT strategies in business terms
  • Red Wing’s ongoing eCommerce initiative
  • The importance of R&D and learning from other companies
  • Eye on the Trends: Cloud computing and the plethora of available cloud-based solutions, as well as Big Data and the implications it has for Red Wing’s evolving eCommerce initiative

Stephanie von Friedeburg, CIO of World Bank Group

In this interview, Stephanie von Friedeburg, CIO of the World Bank Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Roles and Responsibilities within the World Bank Group
  • The challenges of collaboration within a very diverse set of employees
  • Her path to IT leadership without traditional education in the area
  • Cloud, and the way in which security at the World Bank addresses those technology trends
  • What she’s gained by being at “board level” within the bank and advising with Box.Org
  • Eye on the Trends: Data, and the digitization and structuring of existing data

Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence

In this interview, Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • High impact Artificial Intelligence research and engineering at the Allen Institute for Artificial Intelligence
  • Some promising future outcomes of developments within the artificial intelligence field
  • Why equating intelligence with autonomy is inaccurate
  • His perspectives on the dangers of artificial intelligence that have been expressed by major technology leaders
  • Job displacement and the role of government in ensuring an easier transition
  • Methods he uses to stay current on upcoming technology trends
  • The role Paul Allen plays in the day to day operations
  • Partner organizations and the benefits of those partnerships
  • The people who most influenced him to become a serial entrepreneur
  • The significance of Alpha Go defeating the human international champion of Go
  • Advice on the use of artificial intelligence for enterprises considering the use of AI

Gaurav Dhillon, Chief Executive Officer of SnapLogic

In this interview, Gaurav Dhillon, the Chief Executive Officer of SnapLogic, an enterprise application and data integration software development company, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

  • Technologies and capabilities that are ripe for the Cloud
  • SnapLogic’s strategic advisor CIO Council
  • The criticality of integrating technologies and capabilities
  • Embracing the changing technology landscape
  • CIO as the Chief Integration Officer
  • Companies’ need for data scientists
  • Eye on the Trends: The potential of leveraging the Cloud and Big Data together, the potential to access customers and employees in new ways through mobile technologies, and how Analytics will evolve from Business Intelligence to influence everything from pricing, to fraud detection, to product optimization

Serge Leduc, CIO of Canadian National

In this interview, Serge Leduc, CIO of Canadian National, discusses World Class IT principle one, People, and principle two, Infrastructure with Metis Strategy. Some of the topics discussed include:

  • His role at Canadian National and his technology plans
  • How he thinks about data integration with the large network he has built amongst customers and vendors
  • How his organization has thought about the Internet of Things and how to bring that trend to life
  • How he rose to the role of CIO in a new industry
  • His past experience at consulting firms and British American Tobacco and methods he has transferred from those roles
  • How he has attracted and retained talent at Canadian National to stay up-to-date on technology
  • Eye on the Trends: Predictive Analytics and the Internet of Things

Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University

In this interview, Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • Singularity University and his role as co-chair of the Artificial Intelligence and Robotics track
  • The ways in which AI can mitigate the heuristics inherent in human cognition
  • How AI can be used to augment current human capability
  • Strategies technology executives should use to think about AI
  • The role the government should play in helping mitigate the potential job losses from AI
  • His perspectives on the dangers of artificial intelligence that have been expressed by major thought leaders
  • Advice on how to train workers to be prepared for the coming wave of AI
  • How individuals can prepare themselves for the opportunity of AI

Chris Lofgren, Chief Executive Officer of Schneider National

In this interview, Chris Lofgren, CEO of Schneider National, a multi-billion dollar trucking, logistics, and intermodal service provider, and discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Schneider National’s history as a early technology adopter
  • The transition from CIO to COO to CEO
  • The intersection of marketing and technology
  • Interacting with a CIO as a current CEO and former CIO
  • Eye on the Trends: the power of business analytics to find valuable trends that allow Schneider to proactively tackle both issues and opportunities

Martha Poulter, CIO of Starwood Hotels & Resorts Worldwide

In this interview, Martha Poulter, Executive Vice President and CIO of Starwood Hotels & Resorts Worldwide, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

  • Her role and vision for the IT organization at Starwood
  • The way in which the IT team gets involved in the customer experience
  • How her experiences as a customer of Starwood colors her experience to developing internal plans
  • How she divided her time during her first 100 days as she came on-board at Starwood
  • Some of the early plans Martha had for the organization and how she sees those plans moving forward into the future
  • IT’s role from an innovation perspective and how they organize around those activities
  • How her tenure at GE Capital helped her transition to Starwood
  • Eye on the Trends: Data as an asset, computing miniaturization – mobile, wearables, etc, and the Internet of Things

Jeff Dean, Head of Google Brain

In this interview, Jeff Dean, Google Senior Fellow & Head of Google Brain, discusses World Class IT Principle One, People, Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • How Jeff’s role at Google (and the company itself) has evolved since he joined in 1999, and his current role as the head of Google Brain
  • How Google resists organizational stasis and remains innovative, despite growing into a corporate behemoth
  • Google’s vision for an AI first world, and how the company applies its fundamental AI research to improving and creating new products and service
  • Trends in artificial intelligence such as open source software and conversational assistants
  • Major challenges AI presents
  • How companies in any industry can leverage artificial intelligence

Vivek Kundra, Executive Vice President, Emerging Markets of Salesforce.com

In this interview, Vivek Kundra, Executive Vice President of Emerging Markets at Salesforce.com, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His career progression from first federal CIO to his role at Salesforce.com
  • Technology in the Obama presidential campaign
  • How brand ownership is shifting to consumers
  • The evolution of the CIO
  • Why IT leaders can and must use technology to invent and reinvent new markets
  • Eye on the Trends: With close to 5 billion mobile devices globally, Kundra foresees the ability for users to “instrument the planet.”- how big data algorithms can be used to look at the grievances and recommendations that consumers are sharing, and analyze that data to determine how to better and more personally serve them