Forum on World Class IT - 299 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Big Data

Dan Fallon, Vice President and Chief Technology Officer of Navistar

In this interview, Dan Fallon, Vice President and Chief Technology Officer of Navistar, a $14 billion truck and engine manufacturer, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Dan’s role in facilitating how technology is leveraged within IT and across the business
  • IT’s broad view of the business enabling IT to see opportunities for integration
  • The demarcation between business strategy and IT strategy
  • How the culture of collaboration acts as a foundation for a culture of innovation
  • Eye on the trends: IT teaming with the business to achieve specific results through Centers of Excellence, the consumerization of IT and how it has helped accelerate the advancement of IT, location-based services and how it ties to Big Data, and the use of bio-informatics

Michael Lucas, Global Chief Information Officer of Hogan Lovells

In this interview, Mike Lucas, Global Chief Information Officer of Hogan Lovells, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The steps he took to prepare for the Global CIO job at Hogan Lovells
  • The most important processes or technologies implemented within the first “100 days” on the job
  • Movement towards the role of “global” CIO, and the implications this position will have for firms in the future
  • Defining the parameters of success from an IT standpoint in a global organization
  • Eye on the Trends: The growing importance of IT services in the legal field – enabling remote working capabilities for lawyers and protecting client data

Kim Stevenson, CIO of Intel

In this interview, Kim Stevenson, CIO of Intel, discusses World Class IT Principle one, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • Her priorities for the next year, including Big Data and Analytics
  • Methods she is using to communicate and create cultural change across the organization
  • The IT Annual Plan, how it was been honed, and its wide distribution
  • IT’s role in bringing innovation to the business units
  • Security and how she balances risk taking with risk mitigation
  • Her membership on the board of Cloudera and how she began the process of board membership
  • What she has brought back to her job from her board memberships
  • Transparency in operations and how she approaches social media in that way
  • The state of women in technology and how she advocates for continuing progress

Jay Vijayan, Vice President, IT & Business Applications of Tesla Motors

In this interview, Jay Vijayan, the Vice President of IT and Business Applications of Tesla Motors, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Jay’s role at Tesla Motors and how Tesla operates in a fast-paced, innovative environment
  • IT’s collaborative relationship with development teams
  • How all of Tesla’s business-critical applications for core functions are home-grown
  • How Tesla provides comprehensive customer experience through the use of analytics, mobile applications, and more
  • Eye on the Trends: Cloud computing, and how it provides more flexibility and allows the organization to easily manage, maintain, and provision software to employees, particularly as the organization grows

Vic Bhagat, Executive Vice President, Enterprise Business Solutions and Chief Information Officer of EMC Corporation

In this interview, Vic Bhagat, EVP and CIO of EMC Corporation, discusses World Class IT principle four, IT Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The logic and detailed set up of his role at EMC
  • Insights and techniques he learned from managing vendors at GE
  • How he conducts strategic planning to make it a more collaborative process for various silos under his leadership
  • His advice on preparing for CIO-Plus roles
  • Eye on the Trends: How large organizations are increasingly looking at CIOs to become more than “information officers” and help them grow and enable the business

Kevin Steele, CTO of Cars.com

In this interview, Kevin Steele, Vice President of Technology of Cars.com discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • How he thinks about the experience for both the car buyer and the dealership
  • His role as Vice President of Technology
  • The way he collaborates with other areas of the organization
  • How he gauges success amongst the customers of his organization
  • The growth of mobility as a channel and how that has evolved the customer experience
  • His strategic planning process
  • How he works to understand emerging technology trends
  • The move from Waterfall to Agile development
  • Common elements from the multiple companies where he has worked within IT departments
  • How he has gone about shaping and instilling the culture of the organizations he has worked in
  • Eye on the Trends: Mobile, Autonomous vehicles, and the Big Data space

Adrian Gardner, Chief Information Officer of Goddard Space Flight Center

In this interview, Adrian Gardner, the Chief Information Officer of Goddard Space Flight Center, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Adrian’s role as CIO of Goddard Space Flight Center
  • The implementation of innovative practices through drawing from public, open source, and private sector communities
  • Cross-collaboration in IT, and how the various NASA centers operate in an environment that is both collaborative and competitive
  • How Goddard utilizes Big Data to support decision-making
  • Goddard’s security posture and the increased focus on data management
  • Eye on the Trends: Consumerization of IT and how consumers leverage a broad range of technologies and tailor them to their own individual needs, mobility and how individuals can have access to information from anywhere on any device, and the rise in open source and utilizing open source communities to develop and refine technologies.

Stephen Gold, Senior Vice President and Chief Information Officer for CVS Caremark

In this interview, Stephen Gold, SVP and CIO of CVS Caremark, discusses World Class IT principle one, People, and principle four, Business and IT Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The current set-up of his role at CVS Caremark
  • The strategies he leveraged as he prepared for his first 100 days at the organization
  • Discussion of five strategic pillars that Steve prioritizes, and how he uses the ACT framework (accountability, collaboration, and tenacity) to develop metrics against those strategic pillars
  • How CIOs need to be great business leaders and strong technologists
  • Eye on the Trends: The recent changes in the healthcare sector combined with consumerization of technology will continue to empower people in better managing their healthcare

Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com

In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Background on GoDaddy’s business
  • Arne’s strategic priorities at GoDaddy for the future
  • International expansion and the role that IT plays in the GoDaddy’s international growth strategy
  • How he has built and organized his team to focus on the global cloud
  • Openstack and how he has focused a large amount of his efforts in that area
  • The launch of a social-minded intranet at GoDaddy
  • How he sees the role of CIO within an organization where everybody has a high level of technology expertise
  • Eye on the Trends: Big Data and Analytics, Security, DevOps, Software Defined Networks

Martha Heller, Author of The CIO Paradox: Battling the Contradictions of IT Leadership

In this interview, Martha Heller, Author of The CIO Paradox: Battling the Contradictions of IT Leadership, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • How the role of the CIO has evolved over the years
  • The genesis of Martha’s book The CIO Paradox
  • The characteristics of successful contemporary CIOs
  • How CIOs will need to focus on developing and obtaining individuals with both business and technical expertise for their teams
  • Eye on the Trends: The need to meet consumer technology demands and the increased focus on data analytics.