Forum on World Class IT - 316 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Big Data

Adrian Gardner, Chief Information Officer of Goddard Space Flight Center

In this interview, Adrian Gardner, the Chief Information Officer of Goddard Space Flight Center, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Adrian’s role as CIO of Goddard Space Flight Center
  • The implementation of innovative practices through drawing from public, open source, and private sector communities
  • Cross-collaboration in IT, and how the various NASA centers operate in an environment that is both collaborative and competitive
  • How Goddard utilizes Big Data to support decision-making
  • Goddard’s security posture and the increased focus on data management
  • Eye on the Trends: Consumerization of IT and how consumers leverage a broad range of technologies and tailor them to their own individual needs, mobility and how individuals can have access to information from anywhere on any device, and the rise in open source and utilizing open source communities to develop and refine technologies.

Stephen Gold, Senior Vice President and Chief Information Officer for CVS Caremark

In this interview, Stephen Gold, SVP and CIO of CVS Caremark, discusses World Class IT principle one, People, and principle four, Business and IT Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The current set-up of his role at CVS Caremark
  • The strategies he leveraged as he prepared for his first 100 days at the organization
  • Discussion of five strategic pillars that Steve prioritizes, and how he uses the ACT framework (accountability, collaboration, and tenacity) to develop metrics against those strategic pillars
  • How CIOs need to be great business leaders and strong technologists
  • Eye on the Trends: The recent changes in the healthcare sector combined with consumerization of technology will continue to empower people in better managing their healthcare

Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com

In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Background on GoDaddy’s business
  • Arne’s strategic priorities at GoDaddy for the future
  • International expansion and the role that IT plays in the GoDaddy’s international growth strategy
  • How he has built and organized his team to focus on the global cloud
  • Openstack and how he has focused a large amount of his efforts in that area
  • The launch of a social-minded intranet at GoDaddy
  • How he sees the role of CIO within an organization where everybody has a high level of technology expertise
  • Eye on the Trends: Big Data and Analytics, Security, DevOps, Software Defined Networks

Bill Graff, Chief Information Officer of Cerner

In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • Bill’s 13-year career path at Cerner
  • The critical skills needed for IT leaders
  • How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT
  • Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance
  • Advice for scaling quickly: robust processes, internal relationships and external relationships
  • Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification

Martha Heller, Author of The CIO Paradox: Battling the Contradictions of IT Leadership

In this interview, Martha Heller, Author of The CIO Paradox: Battling the Contradictions of IT Leadership, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • How the role of the CIO has evolved over the years
  • The genesis of Martha’s book The CIO Paradox
  • The characteristics of successful contemporary CIOs
  • How CIOs will need to focus on developing and obtaining individuals with both business and technical expertise for their teams
  • Eye on the Trends: The need to meet consumer technology demands and the increased focus on data analytics.

Timothy McCabe, SVP and Chief Information Officer of Delphi

In this interview, Timothy McCabe, SVP and CIO of Delphi, discusses World Class IT principle one, People, principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His formative experience managing large technological changes at a critical time for the organization
  • The impact of Tim’s nontraditional career path and academic training on his role as an innovative IT leader
  • The way in which technology strategy, when aligned with both top-level and bottom-level needs, can enable the broader strategic direction of an organization to flourish
  • The importance of communicating and educating colleagues on the value that an IT investment will bring to the organization as a whole
  • Eye on the Trends: The growing potential of data-driven analytics and insights within a global organization, the influence of digital capabilities on information sharing in and outside of the workplace

Atticus Tysen, CIO of Intuit

In this interview, Atticus Tysen, CIO of Intuit, discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • His journey across multiple parts of Intuit, culminating with the CIO position
  • Working in a technology company where all employees are tech-savvy
  • The advantage of being both a “consumer” and now producer of IT’s value to the organization
  • Methods IT has used to become “product leaders” rather than “order takers” within the organization
  • How he has ensured that the team understands how “customer-centric” technology is used within the organization
  • The skills and roles that are rising in importance within Intuit
  • Advice he would give to CIOs not at technology companies, as a CIO who has worked at multiple tech-centric organizations
  • Resources he uses to remain abreast of innovation and technology
  • Eye on the Trends: Data, and the shift to managed and hosted solutions

Greg Carmichael, President and Chief Executive Officer of Fifth Third Bank

In this interview, Greg Carmichael, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • The role of technology in Fifth Third’s business-to-business (B2B) and business-to-customer (B2C) relationships
  • Fifth Third’s multi-pronged technology division
  • Firth Third’s three-phrased strategy for developing and delivering new technologies
    • Why CIOs need to know each business within the enterprise
    • Greg’s career path from CIO to CEO

    Joe Topinka, Chief Information Officer of Red Wing Shoe Company

    In this interview, Joe Topinka, the Chief Information Officer of Red Wing Shoe Company, discusses World Class IT principle four, IT and Business Partnerships with Metis Strategy. Some of the topics discussed include:

    • Joe’s role as Red Wing’s first CIO
    • The importance of field research for IT
    • How Joe conveys IT strategies in business terms
    • Red Wing’s ongoing eCommerce initiative
    • The importance of R&D and learning from other companies
    • Eye on the Trends: Cloud computing and the plethora of available cloud-based solutions, as well as Big Data and the implications it has for Red Wing’s evolving eCommerce initiative

    Stephanie von Friedeburg, CIO of World Bank Group

    In this interview, Stephanie von Friedeburg, CIO of the World Bank Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

    • Roles and Responsibilities within the World Bank Group
    • The challenges of collaboration within a very diverse set of employees
    • Her path to IT leadership without traditional education in the area
    • Cloud, and the way in which security at the World Bank addresses those technology trends
    • What she’s gained by being at “board level” within the bank and advising with Box.Org
    • Eye on the Trends: Data, and the digitization and structuring of existing data