Technovation with Peter High - 377 Interviews and Podcasts

Welcome to the Technovation with Peter High, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Blockchain

Bryson Koehler, Chief Technology Officer of Equifax

377: Last year, Equifax experienced one of the most devastating security breaches ever, which exposed the private information of 143 million individuals. In this interview, Bryson, who joined the firm after the breach, explains the company’s response and its goals to rebuild customer’s trust through security and compliance work, to build a sustainable future, and to constantly invest in new technologies. We also discuss Bryson’s take on blockchain and the cloud, how Equifax invests in artificial intelligence, his approach to obtaining the best talent, among other topics.

Chris Perretta, Global Head of Enterprise Data and Technology of State Street

In this interview, Chris Perretta, Global Head of Enterprise Data and Technology of State Street, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

  • His responsibilities as Global Head of Enterprise Data and Technology of State Street Bank
  • How his staff has been re-organized as the emphasis on data and technology has taken place
  • The digital enterprise, and how he thinks about digital customer experience
  • The implementation of Industrial Agile
  • How he tracks the value and ROI of investments within the IT department
  • Projects that have been innovative within the organization
  • How he has managed the portfolio of projects and ensured that IT has become more standardized
  • The value of technology and how non-technical people have become more interested in technology
  • Security and how he balances the need for security with innovation and risk-taking
  • Eye on the Trends: Blockchain (a distributed database based on bitcoin protocol)

Guy Chiarello, President of First Data Corporation

In this interview, Guy Chiarello, President of First Data Corporation discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • His role as President of First Data Corporation
  • Strategic priorities of the organization
  • Innovation, and how he measures whether the organization is innovating appropriately
  • The balance between innovation and security
  • How he thinks about “digital” and the evolution of digital business
  • How he has expanded beyond the typical “back-office” function of many CIOs to become client-facing
  • How he recruited the team around him, and what he looks for as an IT executive
  • How his experience as a CIO shapes his current relationship with First Data Corporation’s CIO
  • Recruiting and talent acquisition from colleges and universities
  • Advice he would give to other CIOs to rise beyond that position
  • Eye on the Trends: Cloud, Mobile, Social, Data, Security, and BlockChain

Shamim Mohammad, SVP and CIO of CarMax

In this interview, Shamim Mohammad, Senior Vice President and Chief Information Officer of CarMax, discusses World Class IT Principle One, People, and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Online finance and home delivery as examples of digital transformation at CarMax
  • Co-location and product teams
  • Dev Ops’ role in innovation and execution
  • Product teams consist of individuals from across the company and are responsible for business outcomes
  • Open houses to showcase product teams’ work and current projects
  • Recruiting top IT talent for the digital transformation
  • “cloud first, mobile first” strategy
  • Key trends: block chain, machine learning, mobile, cloud

Jody Davids, Senior Vice President and Chief Information Officer of PepsiCo

In this interview, Jody Davids discusses World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Jody’s career path from administrative assistant to Global CIO
  • The contrast in leadership styles between Apple’s Steve Jobs and Nike’s Bill Knight, and the impact that had on her own development as a leader
  • The broad experience she gained at Cardinal Health, including overseeing the expansion of IT shared services
  • Her focus on standardizing data and using analytics to improve organizational decision making
  • How her organization provides services to an incredibly wide range of customers in over 200 countries
  • The value of CIOs serving on corporate boards, both to the board as well as to the CIO
  • Eye on the trends: Blockchain

Taavi Kotka, former CIO of Estonia

In this interview, Taavi Kotka discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • The conditions that enabled Estonia’s transformation into the world’s most advanced digital society
  • Taavi’s transition from CEO of one of the largest software development companies in the Baltic states to Estonian Government CIO, as well as some of the early projects he led
  • How blockchain technology can provide an extra layer of data security
  • How Estonia reduces friction for citizens by using regulation to encourage data sharing between government entities
  • The ways in which digital technology improves efficiency and simplifies life for Estonian citizens in areas such as healthcare, banking, taxes, education, voting, law enforcement, among others
  • How giving citizens control over their data creates a self-enforcing mechanism that protects privacy and provides security
  • The genesis of Estonia’s e-Residency program, and how it allows Estonia to grow its economy without relying on increased birth rates or immigration
  • Taavi’s view on the disruption of government and the future of digital society

Dinu Parel, Chief Information Officer of Dover Corporation

In this interview, Dinu Parel discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • An overview of Dover Corporation and its structure, including its four diverse business segments – Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment
  • How IT is organized, including Dinu’s efforts to establish the enterprise IT function to provide strategy, governance, and shared services to the traditionally decentralized, operating business-based IT
  • Dinu’s experience as Dover’s first-ever CIO, and the rationale behind Dover creating a CIO role after 60 years without one
  • How Dinu finds the right balance between standardization at the enterprise level and customization at the business-unit level, including standardization priorities such as security and infrastructure
  • Which efforts Dinu has prioritized, such as high enterprise risk, modernizing infrastructure, people, and governance
  • Dinu’s current strategic priorities, and his focus on transforming IT from a focus on back-office support to becoming a leader in business growth and innovation
  • Eye on the Trends: blockchain

Melanie Kalmar, Chief Information Officer of Dow

In this interview, Melanie Kalmar discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • An overview of Melanie’s responsibilities, including cybersecurity, digital transformation, infrastructure, corporate facilities, DOW services business, among others
  • DOW’s digital transformation initiatives, including their focus on improving the employee experience through procedure automation and voice-based data collection, as well as their efforts to transform the customer experience
  • The future of work and how facilities and technology can work in tandem to make employees happier and more productive
  • Melanie’s “dual horizon” approach to using the mega-merger between Dow and Dupont as an opportunity to fundamentally rethink the approach to IT and digital
  • Dow’s Diamonds Systems Solutions group (DSS), which brings together cross-functional teams to break down silos within the company
  • Melanie’s experience as a female CIO, and what can be done to encourage girls and women to enter STEM fields
  • Eye on the trends: blockchain, artificial intelligence/machine learning, the boundaryless organization

Theodor Forselius and Larry Sanger, Chief Executive Officer and Chief Information Officer of Everipedia

Among the topics discussed with Larry and Theador include:

  • The genesis of, and vision for Everipedia, including the company’s unique business model and its plans for growth
  • The differences between Wikipedia and Everipedia, such as unrestricted topics and blockchain infrastructure
  • The benefits of building Everipedia on the blockchain, such as self-governance, immutability, incentivizing contributions, among others
  • Everipedia’s forthcoming cryptocurrency token, IQ, and how it enables self-governance and incentives contributions by aligning the interests of editors with the overall success of the site
  • How the peer-to-peer hosting, rather than central hosting, enables Everipedia to provide access to information even in countries that typically censor free speech
  • Larry’s outlook on the future of blockchain and implications for the enterprise

Denis Robitaille and Gill Haus, Chief Information Officer of World Bank Group and Direct Bank CIO at Capital One

Among the topics discussed with Denis and Gill include:

  • The role of technology in advancing the World Bank Group’s mission, and how it goes about exploring how it can leverage emerging technologies
  • How Capital One is balancing the need to explore and leverage new technologies with the reality of its legacy systems
  • The rationale, key activities, and challenges around both organizations’ migration to the cloud
  • The World Bank’s transition from waterfall development to agile development
  • The value WBG sees in blockchain, and some of the proof of concepts they are exploring in their blockchain-focused innovation lab such as land titles and remittances
  • The implications of blockchain in the financial services industry, especially regarding the security benefits
  • How large organizations can facilitate trust with their customers, and the challenges of competing  with consumer-focused technology companies
  • The challenges facing the WBG ITS department, such as budget cuts and expectation to deliver more results with less resources
  • Gill’s perspective on Capital One’s innovation lab, such as the way in which it is organized, its impact on attracting talent, and some of the innovations that have come out of the lab
  • Eye on the trends: artificial intelligence, voice interfaces, and cognitive insights