Forum on World Class IT - 319 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Business Strategy

Jean Hill, Chief Technology Officer of First New York Securities

In this interview, Jean Hill, the Chief Technology Officer of First New York Securities, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Jean’s role at First New York Securities and her unusual path to become CTO
  • Jean’s business background and how it keeps her focused on the business value of technology
  • The necessity of educating users on how to take advantage of technology solutions
  • The process by which Jean transformed the IT organization
  • Eye on the Trends: Cloud computing and how enterprises will need to find a way to integrate all of the different cloud solutions they have.

Aaron Levie, CEO and Co-Founder of Box

In this interview, Aaron Levie, Chief Executive Officer and Co-Founder of Box, a leader in online file sharing and cloud content management, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Themes of the upcoming BoxWorks conference
  • Box’s ability to attract and retain top talent from other IT firms
  • Box’s focus on delivering enterprise IT solutions through a consumer IT approach
  • Eye on the Trends: Yesterday’s competitors are becoming today’s partners in IT. As consumers and enterprises demand more flexibility, connectivity, and functionality often from the same device, different solutions providers have to collaborate

Meg Whitman, Chief Executive Officer of Hewlett Packard

In this interview, Meg Whitman, Chief Executive Officer of Hewlett Packard, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The progress made thus far in splitting HP into Hewlett Packard Enterprise and HP Inc.
  • How the sequencing of the split was envisioned
  • How she plans on splitting her time between the two new companies
  • The synergies anticipated between the two new organizations
  • How HP, as an acquirer of businesses, considers today’s large technology company valuations
  • The process of identifying future partners and acquisition targets for HP
  • The paucity of women in technology and her opinion on how this has progressed in Silicon Valley
  • Her career path from traditional business into technology at eBay and HP
  • What she’s taken from her political experience running for governor of California, and how that’s affected her professional career since then
  • Eye on the Trends: Enterprise technology change (versus to consumer technology change), Cloud, Hybrid Datacenter, automation and monitoring, the business model shift from capital expenses to operating expenses
  • Rob Lux, EVP and CIO of Freddie Mac

    In this interview, Rob Lux, EVP and CIO of Freddie Mac discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • An overview of the recent projects where IT played an integral role
    • Utilizing metrics to drive customer satisfaction
    • The transformation undertaken by the IT department following the financial crisis
    • The technologically-informed business executives present Freddie Mac
    • Enhancing IT’s relationship with the organization through the BTO
    • Governance practices for large scale agile projects

    Ken Xie, Founder, Chairman of the Board, and Chief Executive Officer of Fortinet

    In this interview, Ken Xie, discusses World Class IT Principle One, People and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

    • Staying agile and innovative in a dynamic field
    • The three elements of Fortinet’s culture: openness, teamwork and innovation
    • Fortinet’s Five Stages of Security
    • Forming an ecosystem of external partnerships to mitigate risk for customers
    • The significant impact Stanford’s entrepreneurial culture and industry connections had on Ken’s career path
    • Ken’s complimentary relationship with his brother and collaborator, Michael Xie
    • Attributes of an effective entrepreneur

    Mike Kail, Vice President of IT Operations of Netflix

    In this interview, Mike Kail, the Vice President of IT Operations of Netflix, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

    • How IT needs to understand business strategy and align with other parts of the organization
    • The necessity of broader communications skills in IT
    • How Netflix attempts to remain on the bleeding edge of technology
    • How IT needs to adopt an “IT as a service” mentality and avoid saying no to customers
    • How the multitude of devices in the workplace leads to convergence of data to the cloud
    • Eye on the Trends: Social and mobile, and how they will enable seamless collaboration anytime at anyplace

    Kevin Hart, EVP and CTO of Cox Communications

    In this interview, Kevin Hart, Executive Vice President and Chief Technology Officer of Cox Communications, the third-largest cable entertainment and broadband services provider in the country, discusses World Class IT principle one, People, principle three, Project and Portfolio, and principle four, IT & Business Partnership, with Metis Strategy. Some of the topics discussed include:

    • The uniqueness of his role at CTO at Cox
    • His first 100 days plan for his CTO role
    • How he has implemented a faster pace of innovation within technology at Cox, in order to compete within the rapidly-evolving video entertainment market
    • Eye on the Trends: Aligning IT initiatives with overall business goals at firms through evolving roles of the CIOs and CTO, and the steps Ken has undertaken to institutionalize formalized training programs such as CIO University

    Sophie Vandebroek, CTO of Xerox and President of the Xerox Innovation Group

    In this interview, Sophie Vandebroek, Chief Technology Officer of Xerox and President of the Xerox Innovation Group, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • Her roles as Chief Technology Officer of Xerox and as President of the Xerox Innovation Group
    • The creation of strategy and interaction with customers that the team focuses on
    • “Dreaming” sessions and the process of innovation at Xerox
    • What skills are growing in demand at Xerox
    • How the innovation and creative idea creation process are linked with the idea of fun
    • Xerox’s path ahead to bringing more female talent into the technical ranks of the organization
    • PARC (the Palo Alto Research Center) and its influence on the greater Xerox organization

    Craig Newmark, Founder of Craigslist and Craigconnects

    In this interview, Craig Newmark, Founder of Craigslist, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

    • How Craigslist grew from a simple “cc” list
    • The rationale for Craigslist’s simple design
    • Why he avoided investments from venture capitalists and bankers
    • How Craigslist attracted employees
    • The utilization of social media to connect people for mutual good
    • Individuals of personal influence
    • How the Bay Area has grown to attract so many talented people

    Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP

    In this interview, Stuart Sackman, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • The value of combining product and technology under one executive
    • The advantages of having multiple diverse roles in one organization for both the individual and the organization
    • Adapting in an evolving competitive landscape
    • Strategies for recruiting millenials and technologists
    • The development of Lifion, ADP’s innovation lab
    • Using hackathons to improve how services are developed and delivered
    • ADP Ventures: an internal team that builds and tests new product offerings