Forum on World Class IT - 282 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Business Strategy

Asiff Hirji, Partner at TPG Capital, Former President, COO, & CIO of TD Ameritrade

In this interview, Asiff Hirji, Partner at TPG Capital and Former President, COO, & CIO of TD Ameritrade, discusses World Class IT principle one, People, principle four, IT and Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • A career progression from application developer to business leader
  • The technical and business challenges to address through a merger
  • The importance of attracting, retaining, and developing the best talent
  • How vendors should articulate value to CIOs
  • Eye on the Trends: how to transform a business model through technology, and companies’ ability to position themselves amid technology change- such as cloud computing

Yves Behar, Founder of Fuseproject

In this interview, Yves Behar, Founder of Fuseproject, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His beginnings in design, his influencers, and how he places design at the intersection of commerce and culture
  • How Fuseproject engages clients like Jawbone and Herman Miller in order to craft contextualized designs
  • Fuseproject’s notable collaborative approach to design, and the role of universities in fostering this collaboration
  • Yves’ perspective on how to make a design successful across cultures
  • His inspirations and current work, including the upcoming launch of SmartLab from one of his many startups, August
  • Eye on the Trends: The ever growing importance of industrial design for businesses

Scott Phoenix, Co-Founder of Vicarious

In this interview, Scott Phoenix, Co-Founder of Vicarious discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • The Artificial General Intelligence differs from Artificial Narrow Intelligence
  • How Vicarious is applying cognitive science to build next generation general intelligence algorithms
  • How AI may replace more jobs than it creates, and new economic and social constructs that could ease the societal shift
  • Vicarious’s decision to prioritize social good over investor returns, and why more companies should do the same
  • How Vicarious assembled an all-star group of investors including Elon Musk, Mark Zuckerberg, Jeff Bezos, and more
  • Education and if entrepreneurship can be taught in the classroom
  • The balance between the promise and peril of AI
  • World’s Fair style demonstrations of AI, including the recent AlphaGo win and Vicarious’s 2013 cracking of CAPTCHA
  • How Scott thinks about staffing, and how Vicarious’s bold mission acts as a magnet for top talent

Chris Lofgren, Chief Executive Officer of Schneider National

In this interview, Chris Lofgren, CEO of Schneider National, a multi-billion dollar trucking, logistics, and intermodal service provider, and discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Schneider National’s history as a early technology adopter
  • The transition from CIO to COO to CEO
  • The intersection of marketing and technology
  • Interacting with a CIO as a current CEO and former CIO
  • Eye on the Trends: the power of business analytics to find valuable trends that allow Schneider to proactively tackle both issues and opportunities

Brian Watson and Dan Roberts, Confessions of a Successful CIO

In this interview, Brian and Dan, co-authors of Confessions of a Successful CIO: How the Best CIOS tackle their toughest business challenges, discuss World Class IT Principle Four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

Paul Chapman, CIO of Box

In this interview, Paul Chapman, CIO of Box, discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • His role as Chief Information Officer of Box and how he prepared for that role
  • The ways in which he thinks about differentiating the business of Box
  • How his organization operates as the first “customer” of the company’s products
  • How he has built his team and planned his workforce from a skills and responsibilities standpoint, as a digital-native organization
  • What it is like to operate in an organization where change is not only inevitable, but also viewed as a source of strength
  • How Box views security as it invests in other forms of security, as well as its own
  • Eye on the Trends: Cloud, Security, and new work style

Greg Carmichael, President and Chief Operating Officer of Fifth Third Bank

In this interview, Greg Carmichael, President and COO of Fifth Third Bank, a $6 billion financial services company, and discusses World Class IT principle one, People,and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His career progression from CIO to COO and President
  • Transferable skills between manufacturing and financial services
  • Increasing value of technology leadership at a financial services company
  • The benefits of being a CIO before being a broader business leader
  • Eye on the Trends: the opportunities presented by mobile and self-service technology, the benefits that arise from a ubiquitous, positive customer experience across these platforms, and the cost-savings due to the digitization of infrastructure

Emerson Spartz, CEO of Spartz Media

In this interview, Emerson Spartz, CEO of Spartz Media, discusses World Class IT principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Emerson’s entrepreneurial spirit and his founding of MuggleNet at a very young age
  • His educational background, the rationale behind his early home-schooling, and his attendance at college despite the archetype of young entrepreneurs skipping higher education
  • Common characteristics of successful people and positive influences to Emerson
  • The science of virality; how Emerson became enamored with the idea of media influence, how Spartz media utilizes it today for generation of its content, and whether viral media represents a change in the future of media consumption
  • How businesses should be viewing virality
  • His take on parenting in the future

Mike Macrie, CIO of Land O’Lakes

In this interview, Mike Macrie, CIO of Land O’Lakes, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The ongoing digital transformation that is taking place in the farms of America
  • How Land O’Lakes’ IT has evolved from a supporting function to an industry leader in innovation
  • An overview of technologies that he and his team have developed to help revolutionize the way farmers work
  • Successful management practices that he uses to streamline IT with the needs of the business, its partners, and clients
  • Important emerging skills to be considered by all aspiring technologists
  • The role of cybersecurity at Land O’Lakes
  • Methods to prospect new technologies for the business
  • Eye on the Trends: Internet of Things, Artificial Intelligence

John Hinshaw, Executive Vice President, Technology and Operations of Hewlett-Packard

In this interview, John Hinshaw, Executive Vice President of Technology & Operations of Hewlett-Packard, a $116 billion diversified technology company, and discusses World Class IT principle one, People,and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His unique purview of responsibilities as EVP of Technology & Operations
  • How he uses technology to impact P&Ls across business units
  • The unique culture and pace of innovation at HP
  • Planning and building great IT leadership teams
  • Eye on the Trends: the innovations that HP is making in a variety of exploding realms. He foresees an even larger growth of the use of mobile and social technologies, and talks about the advantages of smaller and cheaper data centers