Forum on World Class IT - 276 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Business Strategy

Jim Whitehurst, Chief Executive Officer and President of Red Hat, Inc.

In this interview, Jim Whitehurst, the Chief Executive Officer and President of Red Hat, Inc., discusses World Class IT principle one, People, principle four, IT-Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

  • How open source enables constituents to contribute and make significant improvements to products
  • How a good deal of innovation in IT comes from users
  • How Red Hat acts as a catalyst of communities, and seeks to influence as opposed to manage
  • The evolving role of the CIO, and how CIOs have more opportunities to see across the business
  • How Red Hat seeks to engage and collaborate with leading edge companies

Jay Ferro, Chief Information Officer of American Cancer Society

In this interview, Jay Ferro, Chief Information Officer of the American Cancer Society, a nationwide voluntary health organization, discusses World Class IT principle two, Infrastructure, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The specifics of his CIO role at American Cancer Society
  • The differences and similarities in managing IT at non-profit and the for-profit sectors
  • The critical role of IT in enabling functionality of a volunteer based organization like American Cancer Society
  • How Jay prepared and gathered his team around him to achieve early wins
  • Eye on the Trends:The increased role of technology and platforms like CRMs, mobile devices, and big data to improve operational and research performance of organizations like American Cancer Society

Trevor Schulze, CIO of Micron Technology

In this interview, Trevor Schulze, Chief Information Officer of Micron Technology , discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

  • How he became the first CIO of Micron Technology, and how he prepared to start the role
  • How his experience as an IT executive has helped him converse with senior management
  • How he organized himself during his first 100 days in the role of CIO
  • Some examples of the quick wins and organization changes he made upon joining Micron technology
  • Strategic imperatives within IT that he determined early in his tenure
  • Measures of success and how he has tracked the success of IT
  • How he has worked in companies that have IT as a focal area of the organization during his career path at many major technology brands
  • The war for talent within IT companies and how Micron’s university grants have helped benefit the organization to find strong talent within IT
  • How he considers the input of younger employees and the experience of more tenured employees
  • Eye on the Trends: Data as a strategic asset, machine learning, security

Peter Zeihan, Author of The Accidental Superpower and Shale New World

In this interview, Peter Zeihan discusses the U.S.’s changing role in global security and trade; the precipitating factors responsible for these changes; the dominance of the U.S. as a superpower given global changes in geopolitics, demography and energy production; and the reasons why Mexico is uniquely positioned for continued growth, as well as other topics.

Kim Stevenson, Vice President and Chief Information Officer of Intel Corporation

In this interview, Kim Stevenson, the VP and Chief Information Officer of Intel, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How Intel is establishing business intelligence programs and the value they contribute to the business
  • The war for talent in IT and the traits Intel seeks in IT leaders
  • How Intel IT seeks to understand the business and its strategy at every level of the organization
  • Intel’s innovative IT on the Go vending machines
  • Eye on the Trends: How cloud computing will be fundamental for IT, as well as social computing and how it will affect work conducted in the enterprise

Daphne Koller, Co-Founder and Co-Chief Executive Officer of Coursera

In this interview, Daphe Koller,co-founder and co-CEO of Coursera, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The genesis of the idea behind Coursera
  • How Coursera differentiates itself from other MOOCs by facilitating a “social” aspect to learning
  • The competitive landscape, business strategy, and KPIs for Coursera
  • The promise that education technology and MOOCs have in transforming education around the world
  • Eye on the Trends: Internationalization of content and enabling of mobile solutions so students have access to the material even if they are not in class 24/7. Coursera intends to expand internationally, given only a third of its current students are from the US

Michael Baresich, Chief Information Officer of Ally Financial

In this interview, Michael Baresich, Chief Information Officer at Ally Financial, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

  • His company, Ally Financial
  • How his organization transitioned from 70% government ownership, and the role IT played in that transition
  • The culture of the organization
  • Metrics used to gauge progress during his initial time at the organization
  • How he maintained the balance of IT activities needed for growth with cost-cutting in the wake of the recession
  • Digital, and how he partners with other parts of the organization from a digital perspective
  • The extent to which he has in-sourced some IT activities and how he set the organization on that path
  • His strategy and priorities for the future
  • The skill inventory of the organization and how he builds out the skills needed within his team
  • The process he uses to ensure that his team is up to date on new technologies
  • Eye on the Trends: Existing consumer technology being optimized for enterprise uses

Mark Settle, CIO of Okta

In this interview, Mark Settle, CIO of Okta, discusses his book, The Truth From the Trenches: A Practical Guide to the Art of IT Management. He also discusses World Class IT Principle One, People, Principle Three, Project and Portfolio Management, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The nuances between the role of leadership and management
  • Importance of financial management to help drive innovation within IT
  • A need for IT to be involved with business partners beyond transactional relationships
  • Demand management from the business partners to meet IT’s capacity
  • Strategic techniques of attracting and retaining talent in Silicon Valley
  • The importance of innovation labs to gather feedback from the broader organization
  • Significance of how IT affects relationships with customers
  • Eye on the Trends: Agile Methodology, DevOps, Integrations

Bill Schlough, Senior Vice President and Chief Information Officer of the San Francisco Giants

In this interview, Bill Schlough, the SVP and Chief Information Officer of the San Francisco Giants and InformationWeek 2012 IT Chief of the Year, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Delivering value through baseball competitive advantage, business optimization, and the fan experience
  • Partnering with innovative companies in the San Francisco Bay Area
  • Being CEO of the Giants’ Class A affiliate team
  • Seasonal planning, executing, and supporting around a baseball season
  • The value of a tech savvy executive team
  • Eye on the Trends: Leveraging cloud computing in order to refocus on core competencies and the power of social media, mobility, and TV everywhere in improving the fan experience

Rob Lux, Senior Vice President & Chief Information Officer of Freddie Mac

In this interview, Rob Lux, Senior Vice President and Chief Information Officer of Freddie Mac, a public government sponsored enterprise , discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Rob’s team’s role in helping Freddie Mac recover from the economic downturn
  • How Freddie Mac approached Walmart, Visa, and other private sector firms for data management advice
  • The external benchmarks and KPIs used at Freddie Mac
  • The work culture at Freddie Mac, including IT innovation competition and bring-your-own-devise policy for employees
  • Eye on the Trends: Organizations in the mortgage industry like Freddie Mac are aggressively leveraging big data for predictive analytics and investing in technology to simplify and enable mobile mortgage transactions