Forum on World Class IT - 329 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: CIO Career Path

Carl Wilson, Former Chief Information Officer of Marriott International

In this interview, Carl Wilson, Former Chief Information Officer of Marriott International, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • How to cultivate an environment of success around you in order to progress in one’s career
  • The value of meaningful evaluations and cross-functional learning opportunities
  • How to reach the strategy-setting table as CIO
  • Taking data and information and turning it into knowledge
  • Eye on the trends: Consumerization of IT, the convergence of business and technology processes, the potential of mobility, and the criticality of analytics in the growth of corporations

Cathy Bessant, Global Technology and Operations Executive of Bank of America

In this interview, Cathy Bessant, Group Technology and Operations executive at Bank of America, the second largest bank holding company in the US by assets, discusses World Class IT principle one, People, principle four, IT & Business Partnership, with Metis Strategy. Some of the topics discussed include:

  • How she manages multiple CIOs and senior IT executives that report to her
  • Reducing spending should not equate to under-spending, which curtails growth
  • The shifting away of focus on deeply technical and engineering backgrounds for IT executives at large corporations
  • The complementary roles of chief marketing officer and IT executives
  • How board work can be a valuable training for executives to rise within their own organizations
  • Eye on the Trends:It is a hard time for the banking industry in general, and firms like BOA will continue to reduce risk, integrate acquisitions, and decrease operating costs through superior IT

Angela Yochem, Global Chief Information Officer for BDP International

In this interview, Angela Yochem, Global CIO at BDP International, discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The unique learning experiences she gained at BDP by virtue of being a global company with close ties to the global economy and marketplace
  • Angela’s rise to becoming a Board-level CIO and the unique advantages that can be gained from serving as a member of a Board of Directors
  • The historical reasons behind why CIOs haven’t traditionally served on Boards and her advice for other CIOs who wish to become Board-ready
  • The current state of women in IT, it’s potential growth and her concerns for the future
  • The unique advantages she gained from her non-traditional background with an undergraduate degree in Music
  • Eye on the Trends: The increasing impact of technology in companies and how the recognition of that fact is causing Boards to seek out CIOs

Marina Levinson, Partner at Benhamou Global Ventures

In this interview, Marina Levinson, Partner at Benhamou Global Ventures, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Her career path from CIO to Venture Capital
  • Advice on utilizing the VC community and building relationships within Silicon Valley
  • Her recent board positions and how she turned her CIO position into board level participation
  • Advice on how to become more board-ready as a CIO
  • Eye on the Trends: Cloud, Virtualization, Security, Big Data and Mobile Analytics
  • Amy Doherty, CIO of AARP

    In this interview, Amy Doherty, CIO of AARP, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • Her role as Chief Information Office of the AARP, and how he transitioned from the interim CIO role
    • Continuity during the transition of CIOs
    • Leadership and her approach to culture within IT
    • Communication within and outside of IT and the value inherent from improved communications
    • Innovation and how it is encouraged within IT
    • Security and how risk is managed across the enterprise
    • Women in IT and how she has helped improve opportunities for rising women in technology
    • Eye on the Trends: Cohesive user experiences, wearable technology, and autonomous vehicles

    Chris Corrado, Chief Operating Officer & Chief Information Officer at London Stock Exchange Group

    In this interview, Chris Corrado, Chief Information Officer & Chief Operating Officer at London Stock Exchange Group, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • The importance and evolution of the role of information for CIOs
    • The CIO as strategist
    • The significance of a technologist being able to understand and respond to the culture of an organization
    • The state of technology in the U.K. compared to the U.S.
    • Mitigating risk
    • Implications of Brexit for financial information companies
    • Eye on the trends: augmented intelligence

    David McCue, Corporate Vice President and Chief Information Officer of Computer Science Corp (CSC)

    In this interview, David McCue, Chief Information Officer of Computer Science Corporation (CSC), a $16 billion provider of information technology and professional services to governments and commercial enterprises. discusses World Class IT principle two, Infrastructure, principle three, Project Portfolio Management, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • David’s role and responsibilities as Global CIO and Corporate Vice President
    • CSC’s three-legged approach to global governance
    • Standardizing around process, not technology, and deploying global solutions
    • Methods for effective best practice sharing
    • Approaching the role of CIO from a business perspective
    • Eye on the trends: Mobility, and how it enables individuals to be able to do anything, anytime and anywhere; analytics that enable seeing data in large amounts, and how it enables near real-time answers to business queries; and the importance of security in terms of protecting intellectual property so as to maintain a competitive advantage

    Rob Lux, Senior Vice President & Chief Information Officer of Freddie Mac

    In this interview, Rob Lux, Senior Vice President and Chief Information Officer of Freddie Mac, a public government sponsored enterprise , discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

    • Rob’s team’s role in helping Freddie Mac recover from the economic downturn
    • How Freddie Mac approached Walmart, Visa, and other private sector firms for data management advice
    • The external benchmarks and KPIs used at Freddie Mac
    • The work culture at Freddie Mac, including IT innovation competition and bring-your-own-devise policy for employees
    • Eye on the Trends: Organizations in the mortgage industry like Freddie Mac are aggressively leveraging big data for predictive analytics and investing in technology to simplify and enable mobile mortgage transactions

    Bruce Hoffmeister, Global Chief Information Officer of Marriott International

    n this interview, Bruce Hoffmeister, Global CIO at Marriott International, discusses World Class IT principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • Discussion on the unique paths taken by Bruce as a CIO, and the benefits of a financial background in a tech-oriented position
    • Marriot’s digital business, and the role of IT and its partnership with other departments to facilitate technologic development and to create the best guest experience
    • The opportunity, because of smart devices, to communicate with customers and connect with them at all points of their journey, and to allow guests to interact with the company in the ways that they want to
    • The future of loyalty programs for hotels, and the changing habits and desires of younger travelers, and the implication those changes have on hotel’s programming
    • Marriot’s structure of IT, and the benefits of having an outward-focused technology system that possesses a better understanding of the overall business
    • Eye on the Trends: An “invisible” technology system, in which technology is able to meet customers’ needs so well that it is almost invisible in its seamless and effortless execution

    David Bray, Chief Information Officer of the Federal Communications Commission

    In this interview, David Bray, Chief Information Officer of the Federal Communications Commission, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His role as CIO within the FCC
  • How he prioritized his work as he began at the organization
  • How he has matched the skillsets needed at the FCC to the skills needed for future technology trends
  • The drive towards cloud infrastructure and how he balances that desire with security concerns
  • His prolific use of social media
  • His quest for learning and how he has balanced it against his professional work
  • His path to the public sector and public service
  • The desire for increased collaboration between the public and private sector
  • Eye on the Trends: International relationships in Australia and Taiwan as a bridge from East to West, the Internet of Everything, Crowdsourcing