Technovation with Peter High - 371 Interviews and Podcasts

Welcome to the Technovation with Peter High, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: CIO Career Path

Joe AbiDaoud, Chief Information Officer of HudBay Minerals

In this interview, Joe AbiDaoud, Chief Information Officer of HudBay Minerals, discusses principle two, Infrastructure, principle three Project and Portfolio Management and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • A description of HudBay Minerals’ metals mining business and the impactful role technology plays in enabling the company’s push for growth
  • His priorities for the near term around perfecting their newly rolled out ERP, leveraging geological survey and discovery technology, as well as improving wireless communication for their many disparate operations
  • How, as a CIO in a new industry, Joe utilized a company-wide survey to understand the true perception of IT across the organization
  • The inclusive governance model that HudBay uses to ensure that all the right players are included in decision making
  • HudBay’s organizational structure that has a central CIO function, central architecture, and shared services for IT infrastructure
  • Eye on the trends: Technology that supports all mining operations, especially the geophysical exploration technology, growing ease and power of improved communications, and the further out potential for robotics to reduce costs amid rising fuel and labor costs

Scott McNealy, CEO of Wayin

In this interview, Scott McNealy, CEO of Wayin, talks with Peter High. Some of the topics discussed include:

  • The inspiration behind Wayin, his digital marketing software company
  • The disadvantages of locating a company in the San Francisco Bay Area
  • The tremendous growth of Wayin and EngageSciences
  • The sophistication and evolution of executives who have worked with Wayin’s offering
  • How Wayin uses insights and real-time campaign tweaking to change the decisions it makes
  • How his work at multiple times of the Internet’s growth will fuel his activities around new trends including cloud, mobile, and social
  • The resources he uses to remain abreast of innovation and technology
  • The future of the Chief Information Officer role
  • Eye on the Trends: Big Data, and the intersection of new and old industries

Ralph Szygenda, Former Group Vice President and Chief Information Officer of General Motors

In this interview, Ralph Szygenda, former Group Vice President and Chief Information Officer of General Motors, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Ralph’s opportunities and the key factors that led to him being invited and accepting a variety of board positions.
  • The advantages of and value added from holding board positions while still being an active CIO.
  • The necessity of having the correct “mixture” of a business and a technology background to become a board level CIO.
  • The current state of the CIO role and how it has evolved over the past few decades.
  • The importance of guiding younger IT leaders and training them to succeed as C-level executives.
  • Eye on the Trends:1) Mobility – the ability to have 24/7 access to information from both the internal and customer side 2) Big data and analytics – how companies can use the vast amounts of data they have access to 3) Cloud – how to leverage the vast knowledge and resources accessible through the cloud while ensuring security and compliance 4) Computing Innovation – what does the future, in form, anatomy and capabilities of the computer.

Martha Poulter, CIO of Starwood Hotels & Resorts Worldwide

In this interview, Martha Poulter, Executive Vice President and CIO of Starwood Hotels & Resorts Worldwide, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

  • Her role and vision for the IT organization at Starwood
  • The way in which the IT team gets involved in the customer experience
  • How her experiences as a customer of Starwood colors her experience to developing internal plans
  • How she divided her time during her first 100 days as she came on-board at Starwood
  • Some of the early plans Martha had for the organization and how she sees those plans moving forward into the future
  • IT’s role from an innovation perspective and how they organize around those activities
  • How her tenure at GE Capital helped her transition to Starwood
  • Eye on the Trends: Data as an asset, computing miniaturization – mobile, wearables, etc, and the Internet of Things

Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink

In this interview, Bill Bradley, Senior Vice President and Chief Information Officer of CenturyLink, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

  • His organization, CenturyLink, and his role within the organization
  • His multi-decade tenure at the organization, and how IT’s contribution to the organization has changed over that period of time
  • How IT recruits individuals from other parts of the organization, and the rotational program that exists within CenturyLink
  • Innovation, the role that IT plays in innovation, and the methods of innovation within the organization
  • The on-demand resource model within IT, and the rationale behind the model
  • Growth through acquisition, and the role that IT plays in M&A at CenturyLink
  • The importance of gaining knowledge of the business, rather than just the technology
  • Eye on the Trends: Mobile-first mentality, services approach to architecture, Agile methodologies, and analytics

Bill Miller, SVP & CIO of NetApp

In this interview, Bill Miller, CIO & SVP of NetApp, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Bill’s role in NetApp’s transformation from a data storage to a data management company
  • NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp
  • The development of NetApp’s Data Fabric for seamlessly managing data
  • The valuable feedback loop created when your CIO or IT peers are your customers
  • How a culture of fraternity and flexibility encourages innovation
  • The three topics on every CIO’s mind
  • The importance of civility and collaboration for successfully running an IT department in a tech organization
  • Pre-working the First 100 Days plan
  • Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model

Jody Davids, Senior Vice President and Chief Information Officer of PepsiCo

In this interview, Jody Davids discusses World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Jody’s career path from administrative assistant to Global CIO
  • The contrast in leadership styles between Apple’s Steve Jobs and Nike’s Bill Knight, and the impact that had on her own development as a leader
  • The broad experience she gained at Cardinal Health, including overseeing the expansion of IT shared services
  • Her focus on standardizing data and using analytics to improve organizational decision making
  • How her organization provides services to an incredibly wide range of customers in over 200 countries
  • The value of CIOs serving on corporate boards, both to the board as well as to the CIO
  • Eye on the trends: Blockchain

Piyush Singh, Senior Vice President and Chief Information Officer of Great American Insurance

In this interview, Piyush Singh, Chief Information Officer of Great American Insurance, discusses principle one, People, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • How he lead a complete revamp of the application architecture in order to leave all legacy systems in the past
  • His priorities around leveraging Service Oriented Architecture (SOA) in order to enable data to flow “automagically” throughout Great American’s systems and therefore streamline business processes
  • His “Big Five” guidelines for CIOs, which include:
  • The need to flip the ratio of 80% spend on maintenance and 20% on new development
  • The need to avoid correlation between age, tenure, and risk aversion
  • The importance of the CIO’s physical proximity to business executives in determining how strategic IT can be
  • The need to differentiate between creating a solution vs. an automation
  • How grading IT based on “on-time and on-budget” are the wrong signs of success
  • Eye on the trends: How the consumerization of IT has bled into business partner expectations and demand for IT

Jay Ferro, Chief Information Officer of American Cancer Society

In this interview, Jay Ferro, Chief Information Officer of the American Cancer Society, a nationwide voluntary health organization, discusses World Class IT principle two, Infrastructure, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The specifics of his CIO role at American Cancer Society
  • The differences and similarities in managing IT at non-profit and the for-profit sectors
  • The critical role of IT in enabling functionality of a volunteer based organization like American Cancer Society
  • How Jay prepared and gathered his team around him to achieve early wins
  • Eye on the Trends:The increased role of technology and platforms like CRMs, mobile devices, and big data to improve operational and research performance of organizations like American Cancer Society

Michael Lucas, Global Chief Information Officer of Hogan Lovells

In this interview, Mike Lucas, Global Chief Information Officer of Hogan Lovells, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The steps he took to prepare for the Global CIO job at Hogan Lovells
  • The most important processes or technologies implemented within the first “100 days” on the job
  • Movement towards the role of “global” CIO, and the implications this position will have for firms in the future
  • Defining the parameters of success from an IT standpoint in a global organization
  • Eye on the Trends: The growing importance of IT services in the legal field – enabling remote working capabilities for lawyers and protecting client data