Forum on World Class IT - 307 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Cloud Computing

Hunter Muller, President and CEO of HMG Strategy and Author of The Transformational CIO

In this interview, Hunter Muller discusses principle one, People, and principle four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include

  • His book, The Transformational CIO, and how he defines a truly “transformational” leader
  • The logic behind the unique story-telling approach employed in the book that allows the voices of transformational CIOs to really come through
  • His four-step model for CIOs: Define (a future state vision), Build (a world class team), Lead (by instilling confidence and demonstrating consistency and authenticity), and Change (by inspiring a culture of change that uplifts people to the future state vision)
  • How CIOs can, and should, think like CEOs by capitalizing on their license to operate across the company to drive growth and identify efficiencies
  • Eye on the trends: Cloud computing- its ability to enable innovation and the need for IT to deliver so that the business does not bypass IT to purchase capabilities externally, mobility- its ability to enable the mobile work force, and the opportunity CIOs have in this age of technological significance to be a transformational leader

Ken Venner, Executive Vice President, Corporate Services, and Chief Information Officer of Broadcom

In this interview, Ken Venner, Executive Vice President, Corporate Services and Chief Information Officer of Broadcom, a designer and developer of semiconductors for wired and wireless communications, discusses principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • Making IT “like air”- there and ready to use in plenty, without the need to think about it
  • The challenge and blessing of working with such a large percentage of technically savvy stakeholders
  • Ken’s “walk-crawl-run” approach to collaboratively prototyping solutions to demonstrate value
  • Being “stractical”: maintain the balance between strategic and tactical
  • Broadcom’s acquisitive nature and how IT enables successful transactions
  • Eye on the trends: Consumerization of IT relevance for CIOs, video for content delivery and collaboration, IT professionals getting out of the infrastructure business, and how IT security is under-emphasized

Bill Schlough, Senior Vice President and Chief Information Officer of the San Francisco Giants

In this interview, Bill Schlough, the SVP and Chief Information Officer of the San Francisco Giants and InformationWeek 2012 IT Chief of the Year, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Delivering value through baseball competitive advantage, business optimization, and the fan experience
  • Partnering with innovative companies in the San Francisco Bay Area
  • Being CEO of the Giants’ Class A affiliate team
  • Seasonal planning, executing, and supporting around a baseball season
  • The value of a tech savvy executive team
  • Eye on the Trends: Leveraging cloud computing in order to refocus on core competencies and the power of social media, mobility, and TV everywhere in improving the fan experience

Gene Kim, Entrepreneur and Author of The Phoenix Project

In this interview, Gene Kim, Entrepreneur and Author of The Phoenix Project discusses World Class IT Principle two, Infrastructure, and Principle three, Project and Portfolio Management, with Metis Strategy. Some of the topics discussed include:

  • The concept of DevOps and its impactful presence in tech giants such as Amazon, Netflix, and Etsy
  • The transferability of the DevOps perspective across a wide variety of industries, sectors, and organizational models
  • Characteristics, as noted by Gene, that the best and most impactful leaders managing DevOps tend to have
  • The confluence of changes in technology, people, and processes that has led to the era of DevOps
  • Themes from Gene’s forthcoming book, The DevOps Cookbook
  • Eye on the Trends: Containers as a mechanism for rapid, automated testing by developers

Greg Meyers, CIO of Motorola Solutions

In this interview, Greg Meyers, CIO of Motorola Solutions, discusses World Class IT Principle One, People, and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

  • Motorola Solutions, and his role as CIO of the organization
  • Items on his roadmap for the year ahead
  • How he engages external customers and utilize those insights to create his IT strategy
  • The ways in which he interacts with other CIOs at customer organizations
  • The processes and skills that have been necessary to shift to a “customer-first” culture within IT
  • The methods he used to shift IT from a support organization to becoming a strategic enabler
  • How he has worked to insource some previously outsourced business processes
  • His career path through the pharmaceutical industry to his eventual hiring at Motorola Solutions
  • Eye on the Trends: The Internet of Things, Big Data, Artificial Intelligence, and the Cloud

Michael Del Priore, Vice President and Global Chief Information Officer of Church & Dwight

In this interview, Michael Del Priore, Global Chief Information Officer for Church and Dwight, discusses principles four, IT & Business Partnerships, and five, External Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • How Church & Dwight organizes on a global basis and leverages expertise from the center with global platforms
  • The importance of defining a multiyear strategy that can drive decision making in order to reach an optimal end state
  • How effective governance, architecture planning, and demand management can help deliver on multiple, varying business needs
  • The optimal balance between in-house IT staff and external powers, and how the latter should use the expertise to perform commodity functions in order to free up in-house capabilities to lead strategic initiatives
  • The best practice of sharing one’s IT strategy with a core group of external partners in order to improve alignment and reap synergies
  • Eye on the trends: The consumerization of IT and skepticism over the business case for some of it, cloud computing and the flexibility the private and public cloud options offer, and the huge opportunity that business intelligence has to make IT a difference maker

Bruce Leidal, Chief Information Officer of Carestream Health

In this interview, Bruce Leidal, Chief Information Officer of Carestream Health, a worldwide provider of dental and medical imaging systems and healthcare IT solutions, discusses principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • Reducing IT spend as a portion of revenue to an aggressive target
  • Rationalizing expenditures as value creating or sustaining
  • Using “relationship managers” as liaisons between IT and business partners
  • Constant internal analysis of business relationships and IT operations to ensure excellence
  • Enabling all “smart devices” through its IT infrastructure and policies
  • Eye on the trends: supporting any “smart device” in the workplace and the consumerization of IT, the power of cloud computing solutions integration, the focus on leveraging analytics through the cloud, and leveraging social media to bolster sales and marketing efforts

Joe Topinka, Chief Information Officer of Red Wing Shoe Company

In this interview, Joe Topinka, the Chief Information Officer of Red Wing Shoe Company, discusses World Class IT principle four, IT and Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Joe’s role as Red Wing’s first CIO
  • The importance of field research for IT
  • How Joe conveys IT strategies in business terms
  • Red Wing’s ongoing eCommerce initiative
  • The importance of R&D and learning from other companies
  • Eye on the Trends: Cloud computing and the plethora of available cloud-based solutions, as well as Big Data and the implications it has for Red Wing’s evolving eCommerce initiative

Gerri Martin-Flickinger, CIO of Adobe

In this interview, Gerri Martin-Flickinger, CIO of Adobe, discusses World Class IT principle one, people, two, infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Adobe’s transformation into becoming cloud-centric
  • The ways in which she engages Adobe’s customer set
  • Changing skillsets needed in technology leadership
  • Benefits of her association to the venture capital community
  • Eye on the Trends: Technology integration, identity management, and the unification of user experience

Jeff Dean, Head of Google Brain

In this interview, Jeff Dean, Google Senior Fellow & Head of Google Brain, discusses World Class IT Principle One, People, Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • How Jeff’s role at Google (and the company itself) has evolved since he joined in 1999, and his current role as the head of Google Brain
  • How Google resists organizational stasis and remains innovative, despite growing into a corporate behemoth
  • Google’s vision for an AI first world, and how the company applies its fundamental AI research to improving and creating new products and service
  • Trends in artificial intelligence such as open source software and conversational assistants
  • Major challenges AI presents
  • How companies in any industry can leverage artificial intelligence