Forum on World Class IT - 367 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Collaboration

Chris Scalet, Former Executive Vice President of Global Services and Chief Information Officer of Merck

In this interview, Chris Scalet, the former EVP, Business Services and Chief Information Officer of Merck, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How Chris familiarizes himself in new environments through engaging business leaders
  • How Chris’ role expanded as Merck built a multifunctional shared services capability
  • How Merck focused on the three step model of consolidate, integrate, and optimize
  • The evolving role of the CIO, and how CIOs have more opportunities to see across the business
  • How the CIO role has evolved such that CIOs are more about the business than they are technology
  • Eye on the Trends: Mobility and how it changes the way we interact with customers, business partners, and employees; the need for CIOs to embrace and appropriately manage consumerization of IT, and how cloud computing will become more pervasive

David Bray, Chief Information Officer of the Federal Communications Commission

In this interview, David Bray, Chief Information Officer of the Federal Communications Commission, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His role as CIO within the FCC
  • How he prioritized his work as he began at the organization
  • How he has matched the skillsets needed at the FCC to the skills needed for future technology trends
  • The drive towards cloud infrastructure and how he balances that desire with security concerns
  • His prolific use of social media
  • His quest for learning and how he has balanced it against his professional work
  • His path to the public sector and public service
  • The desire for increased collaboration between the public and private sector
  • Eye on the Trends: International relationships in Australia and Taiwan as a bridge from East to West, the Internet of Everything, Crowdsourcing
  • Peter Diamandis, Co-Founder, XPRIZE, Singularity University

    In this interview, Peter Diamandis, Co-Founder of XPRIZE and Singularity University, discusses World Class IT Principle One, People, and Principle Three, Project and Portfolio Management. Some of the topics discussed include:

    • Peter’s interest in space and technology innovation, and how these common themes run through his various companies and initiatives
    • How Peter divides his time and delegates responsibilities across his organizations
    • The accelerating pace of technological change and the challenges and opportunities this presents for companies
    • Best practices for corporate innovation, including scaling at the edges, experimentation,and more
    • How companies can anticipate the disruptive forces in their industries and respond accordingly
    • Peter’s views on artificial intelligence, and why he believes the opportunities outweigh the risks of the technology
    • Where Peter sees the greatest innovation taking place over the next one to three years

      Peter’s thoughts on radical health and life extension

    Yoshua Bengio, Professor of Computer Science at the University of Montreal, Co-Founder of Element AI

    In this interview, Yoshua Bengio, discusses World Class IT Principle One, People, and World Class Principle Five, External Partnerships. Some of the topics discussed include:

    • Supervised verses unsupervised deep learning
    • The heart of deep learning: disentangled representations
    • The genesis and mission of Element AI
    • Exploratory AI research verses applied AI research
    • The development of the Montreal Institute of Learning Algorithms (MILA)
    • The significance Yoshua places on supportive and collaborative cultures
    • The evolution of AI in Montreal
    • Yoshua’s concerns bout lethal autonomous weapons (LAWs)

    Randy Krotowski, Vice President and Chief Information Officer of Caterpillar

    In this interview, Randy Krotowski, Chief Information Officer and Vice President of Caterpillar, a $54 billion manufacturing company, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • The strategic value of a dual VP Global Information Services and CIO role
    • The importance of talent management and legacy planning for operational excellence and business transformation
    • Caterpillar’s strategic focus on customer facing IT capabilities
    • How to include business leaders in developing IT
    • Eye on the Trends: The exciting possibilities for manufacturing companies like Caterpillar to move into commercial software, promote supply chain agility, and achieve IT-enabled integration of a network of independent dealers

    Michael Baresich, Chief Information Officer of Ally Financial

    In this interview, Michael Baresich, Chief Information Officer at Ally Financial, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

    • His company, Ally Financial
    • How his organization transitioned from 70% government ownership, and the role IT played in that transition
    • The culture of the organization
    • Metrics used to gauge progress during his initial time at the organization
    • How he maintained the balance of IT activities needed for growth with cost-cutting in the wake of the recession
    • Digital, and how he partners with other parts of the organization from a digital perspective
    • The extent to which he has in-sourced some IT activities and how he set the organization on that path
    • His strategy and priorities for the future
    • The skill inventory of the organization and how he builds out the skills needed within his team
    • The process he uses to ensure that his team is up to date on new technologies
    • Eye on the Trends: Existing consumer technology being optimized for enterprise uses

    Mark Settle, CIO of Okta

    In this interview, Mark Settle, CIO of Okta, discusses his book, The Truth From the Trenches: A Practical Guide to the Art of IT Management. He also discusses World Class IT Principle One, People, Principle Three, Project and Portfolio Management, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • The nuances between the role of leadership and management
    • Importance of financial management to help drive innovation within IT
    • A need for IT to be involved with business partners beyond transactional relationships
    • Demand management from the business partners to meet IT’s capacity
    • Strategic techniques of attracting and retaining talent in Silicon Valley
    • The importance of innovation labs to gather feedback from the broader organization
    • Significance of how IT affects relationships with customers
    • Eye on the Trends: Agile Methodology, DevOps, Integrations

    Sheila Jordan, Senior Vice President and CIO at Symantec

    In this interview, Sheila Jordan, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Symantec’s Integrated Cyber Defense Platform
  • Using the integration of acquisitions as an opportunity to transform and simplify
  • End-to-end reference architecture: engineering to frictionless delivery
  • Building an IT workforce: balancing core competencies, augmenting skills, and outsourcing
  • Staying agile with your team to meet shifting priorities and opportunities
  • The IT department as Symantec’s CustomerONE
  • Women in technology
  • The expanding and strengthening role of IT in organizations
  • Broadening your definition of innovation to spur innovation
  • Ben Fried, Chief Information Officer of Google

    In this interview, Ben Fried, Chief Information Officer of Google discusses principle two, Infrastructure, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships of World Class IT with Metis Strategy. Some of the topics discussed include:

    • Role of IT at Google
    • Ben’s priorities for IT
    • Google’s “20% Time” and Open Source openness
    • The “corporatization of consumer technologies” (or the consumerization of IT)
    • Cloud computing’s benefits and impact on IT
    • The future IT worker
    • Eye on the trends: The criticality of browser security and how it should not be an afterthought for CIOs, the rise of Android and tablets in the enterprise and the need for CIOs to proactively manage, rather than react to the change, and the emergence and potential of the Chrome Operating System to solve many of the challenges brought on by personal computing

    Scott McNealy, CEO of Wayin

    In this interview, Scott McNealy, CEO of Wayin, talks with Peter High. Some of the topics discussed include:

    • The inspiration behind Wayin, his digital marketing software company
    • The disadvantages of locating a company in the San Francisco Bay Area
    • The tremendous growth of Wayin and EngageSciences
    • The sophistication and evolution of executives who have worked with Wayin’s offering
    • How Wayin uses insights and real-time campaign tweaking to change the decisions it makes
    • How his work at multiple times of the Internet’s growth will fuel his activities around new trends including cloud, mobile, and social
    • The resources he uses to remain abreast of innovation and technology
    • The future of the Chief Information Officer role
    • Eye on the Trends: Big Data, and the intersection of new and old industries