Forum on World Class IT - 307 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Consumerization of IT

Jo-ann Olsovsky, Chief Information Officer of BNSF Railway

In this interview, Jo-ann Olsovsky, Vice President and Chief Information Officer of BNSF Railway discusses principles two, Infrastructure, and four, IT-Business Partnerships of World Class IT with Metis Strategy. Some of the topics discussed include:

  • Technology in the rail industry
  • Need for collaboration and inter-operability
  • Life after the Berkshire Hathaway acquisition
  • Mindset of a CIO in a B2B Company
  • Learning a new industry and company
  • Eye on the trends: BNSF’s use of mobile computing to help its customers track their freight, the challenges of the consumerization of IT, the evolution of the “always on” hand held device and information at the fingertips without the need to launch applications, the potential for video and imagery in rail, the digital storage boom and power of cloud computing and visualization

Tom Murphy, Senior Vice President and Chief Information Officer of AmerisourceBergen

In this interview, Tom Murphy, the Senior Vice President and Chief Information Officer of AmerisourceBergen, an $80 billion pharmaceutical services provider, discusses World Class IT principle one, People, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Lessons learned from the world’s broads SAP implementation
  • Being ahead of the technology curve to remain relevant
  • High-priority skills to recruit for in IT
  • AmerisourceBergen’s near-term priorities
  • Eye on the trends: The relief brought on by “bring your own device” to get IT out of the device game, cloud computing, and how “gamification” can be used to apply gaming concepts into the work environment in order to improve adoption and use of new technology

Sebastian Thrun, Chief Executive Officer and Co-Founder of Udacity

In this interview, Sebastian Thrun, CEO of Udacity, a for-profit education company offering MOOCs, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, principle five, External Partnership, with Metis Strategy. Some of the topics discussed include:

  • The motivations and influences in launching the Udacity project
  • How Udacity aims to solve the real problem of “access” to higher education
  • The competitive landscape and business strategy for Udacity and other MOOCs
  • The metrics used to assess Udacity’s performance
  • Eye on the Trends: MOOCs will complement as opposed to replace the traditional university learning, which provides a fundamentally different experience to students

Stuart Sackman, Corporate Vice President of Global Product and Technology for ADP

In this interview, Stuart Sackman, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • The value of combining product and technology under one executive
  • The advantages of having multiple diverse roles in one organization for both the individual and the organization
  • Adapting in an evolving competitive landscape
  • Strategies for recruiting millenials and technologists
  • The development of Lifion, ADP’s innovation lab
  • Using hackathons to improve how services are developed and delivered
  • ADP Ventures: an internal team that builds and tests new product offerings

Lee Congdon, Chief Information Officer of Red Hat

In this interview, Lee Congdon discusses principles two, Infrastructure, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include

  • Red Hat IT’s priorities for the new fiscal year around business solution delivery, operations and process improvement, technology driven innovation, and capability growth
  • The close partnership IT has with product development as heavy users and beta testers of Red Hat products
  • The necessity of recognizing that IT is ultimately a service organization that should be business driven, and how establishing that culture earns trust from business partners
  • How he has organized his IT team to focus on innovation, most recently around telephony, consumer services, business intelligence, mobile technology, and developing a community support model
  • Eye on the trends:Consumerization of IT, rapid growth of mobile application and device capabilities, Software as a Service (SaaS) as a platform for faster and easier access to new technology, and the tremendous business opportunity for Red Hat in Cloud Computing and utility computing

David McCue, Corporate Vice President and Chief Information Officer of Computer Science Corp (CSC)

In this interview, David McCue, Chief Information Officer of Computer Science Corporation (CSC), a $16 billion provider of information technology and professional services to governments and commercial enterprises. discusses World Class IT principle two, Infrastructure, principle three, Project Portfolio Management, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • David’s role and responsibilities as Global CIO and Corporate Vice President
  • CSC’s three-legged approach to global governance
  • Standardizing around process, not technology, and deploying global solutions
  • Methods for effective best practice sharing
  • Approaching the role of CIO from a business perspective
  • Eye on the trends: Mobility, and how it enables individuals to be able to do anything, anytime and anywhere; analytics that enable seeing data in large amounts, and how it enables near real-time answers to business queries; and the importance of security in terms of protecting intellectual property so as to maintain a competitive advantage

Mike Feerick, CEO and Founder of ALISON

In this interview, Mike Feerick, Founder and CEO of ALISON, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The strategy behind ALISON’s focus on corporate and vocational training content online
  • ALISON’s revenue model and and key performance indicators used
  • How ALISON functions as a filter for the content that exists online in the vocational space
  • The promise that education technology and MOOCs have in transforming education around the world
  • Eye on the Trends: There will be great emphasis on skills-based hiring in the future, a departure from the traditional route that heavily weights an applicant’s college or university name, and ALISON is positioning itself to provide employers with such candidates

Jeff Pashalides, Head of Corporate at Sequoia Capital

In this interview, Jeff Pashalides, discusses World Class IT Principle One, People and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • The symbiotic relationship between practitioners, the venture community, and the founding community
  • Sequoia’s CIO activities and events
  • Jeff’s insights into the importance of security, artificial intelligence, and the public cloud to CIOs
  • How Sequoia helps clients cut through the noise to see what is real
  • Strategies for the successful development and implementation of new technology
  • Two things enterprise technology can learn from consumer technology
  • Eye on the trends: cloud security, focus on talent

Greg Fell, Chief Information Officer of Terex Corporation

In this interview, Greg Fell discusses principles three, Project & Portfolio Management, and four, IT & Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include

  • The process through which Terex transformed itself from a holding to an operating company, and how IT was central in driving and enabling that change
  • How, in this transformation, Greg essentially built the corporate IT function from the ground up
  • The successful implementation of an Enterprise Resource Planning (ERP) system by invoking heavy executive collaboration to make important strategic decisions
  • The importance of an IT leader to establish, nurture, and enhance relationships with other executives in order to ensure that IT is delivering on the business vision (and not on its own distinct vision)
  • The similarities and differences between leading IT at his previous post, Ford Motor Company, and Terex, a global manufacturer of large construction and other types of equipment
  • How he manages a “strong federated model” for his global IT team, and how Terex approaches Merger and Acquisitions
  • Eye on the trends: Consumer devices in the work place, mobility strategy, and allowing access to corporate data on personal devices

Dan Fallon, Vice President and Chief Technology Officer of Navistar

In this interview, Dan Fallon, Vice President and Chief Technology Officer of Navistar, a $14 billion truck and engine manufacturer, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Dan’s role in facilitating how technology is leveraged within IT and across the business
  • IT’s broad view of the business enabling IT to see opportunities for integration
  • The demarcation between business strategy and IT strategy
  • How the culture of collaboration acts as a foundation for a culture of innovation
  • Eye on the trends: IT teaming with the business to achieve specific results through Centers of Excellence, the consumerization of IT and how it has helped accelerate the advancement of IT, location-based services and how it ties to Big Data, and the use of bio-informatics