Forum on World Class IT - 285 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Cyber Security

Bob Fecteau, Chief Information Officer of BAE Systems' Information Solutions Business

In this interview, Bob Fecteau discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • The multiple layers of complexity in IT government contracting
  • The challenges of managing a remote workforce
  • How “insourcing” IT services that were once outsourced can leverage competitiveness
  • The importance of protecting a company’s intellectual property
  • The importance of positioning IT to grow and improve the business through strategic alignment

Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin' Brands

In this interview, Jack Clare, SVP and Chief Information and Strategy Officer of Dunkin’ Brands, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships. Some of the topics discussed include:

  • What the Chief Information Officer role entails at Dunkin’ Brands
  • How employees, as customers of Dunkin’ Brands, are able to suggest innovative ideas and technologies to enhance the customer experience
  • The strategy side of his role, and how that opportunity came under his purview
  • How technology is driving the corporate strategy and some examples within Dunkin’ Brands
  • Strategic planning, the process currently in place, and how IT strategy informs corporate strategy
  • Whether the role of strategy creation within businesses will continue to be undertaken by CIOs
  • The rotational program at Dunkin’ Brands to find talented future leaders in other areas of the company
  • How his role as CIO has changed across multiple industries in his career path
  • How he thinks about security
  • Eye on the Trends: Cloud Infrastructure, the growth of consumer technology, and Mobile Technology

Mike McNamara, CIO of Target

In this interview, Mike McNamara, CIO of Target, discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Target, and the design decisions of the workplace
  • The methods he uses to maintain customer prospective
  • How he sees differences in customer behaviors between Europe and the United States
  • The disappearance of “omnichannel” terminology in retail
  • The absence of a digital-physical divide in retail
  • The management of “offline” versus “online”
  • The organizational systems he has used to promote efficiency
  • What his priorities are for the foreseeable future
  • Target’s reaction to information breaches and improved security
  • Eye on the Trends: Open Source

Robert Childs, Director of the iCollege at the National Defense University

In this interview, Robert Childs discusses principle 1 of World Class IT with Metis Strategy. Some of the topics discussed include

  • The necessity to prepare leaders to leverage information technology for strategic advantage
  • The careful balance between information sharing and security when it comes to IT in the military
  • How IT has changed the dynamics of warfare
  • The way in which the iCollege has diverged from the path of a typical educational institution in order to more aptly serve it’s unique set of students of senior military and government personnel
  • The importance of cloud computing and how it is changing the face of IT
  • The direction of IT’s developing role in the government and military

Roger Gurnani, Chief Information and Technology Architect of Verizon Communications

In this interview, Roger Gurnani, Chief Information and Technology Architect of Verizon Communications, discusses World Class IT principle one, People, and principle two, Infrastructure. Some of the topics discussed include:

  • What his title of Chief Information and Technology Architect encompasses
  • His strategic imperatives that he and his team are pursuing
  • The digital revolution and how he has handled the pace of change within the organization
  • ThinkSpace and the Internet of Things within Verizon
  • His career path and his experience within multiple areas of Verizon’s large organization
  • How talent management is undertaken at the organization
  • Eye on the Trends: Digital, Cloud Technology, 5G Wireless Technology

Mike Macrie, CIO of Land O’Lakes

In this interview, Mike Macrie, CIO of Land O’Lakes, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The ongoing digital transformation that is taking place in the farms of America
  • How Land O’Lakes’ IT has evolved from a supporting function to an industry leader in innovation
  • An overview of technologies that he and his team have developed to help revolutionize the way farmers work
  • Successful management practices that he uses to streamline IT with the needs of the business, its partners, and clients
  • Important emerging skills to be considered by all aspiring technologists
  • The role of cybersecurity at Land O’Lakes
  • Methods to prospect new technologies for the business
  • Eye on the Trends: Internet of Things, Artificial Intelligence

Bill Chang, Executive Vice President of the Business Group of SingTel

In this interview, Bill Chang discusses principles one, People, two, Infrastructure, four, IT-Business Partnerships, and five, External Partnerships, of World Class IT with Metis Strategy.
Some of the topics discussed include:

  • Best-in-class information communication technology
  • The networked world
  • IT financial management
  • The importance of the Value Chain
  • Cloud computing security
  • Eye on the trends: The inevitability of cloud computing adoption, the scalability of mobile computing, the potential of a networked “M to M” mobile world, the power of analytics, and the challenges that the consumerization of IT creates for a CIO

Ron Ross, Fellow of the National Institute of Standards and Technology

In this interview, Ron Ross, Fellow at the National Institute of Standards and Technology, discusses World Class IT Principle Two, Infrastructure and Principle Five, External Partnerships. Some of the topics discussed include:

  • His organization, the National Institute of Standards and Technology, and his role within it
  • The paradigm shift in the complexity of technology and our ability to protect it
  • How the Internet of Things complicates the security problems already in place
  • NIST’s publication – Systems Security Engineering: An Integrated Approach to Building Trustworthy Resilient Systems
  • Who NIST engages for their publications and how they engage with their partners
  • TACIT Security – Threats, Assets, Complexity, Integration, and Trustworthiness
  • How people-centric security problems can be better addressed
  • The role that business continuity and disaster recovery plans play in security
  • Building security into systems to increase the level of confidence in systems

Rick Hopfer, CIO of Molina Healthcare

In this interview, Rick Hopfer, CIO of Molina Healthcare, discusses World Class IT Principle Two, Infrastructure; Principle Three, Project and Portfolio Management; and Principle 5, External Partnerships. Some of the topics discussed include:

  • Strategic planning for dramatic projected growth
  • Leveraging infrastructure
  • Smart sourcing
  • Nurturing innovation
  • Striking a balance on employee security issues
  • Eye on the Trends: Social, Mobile, and Cloud Analytics; DNA/ Genomics; IoT connectivity in healthcare in real time

Ben Fried, Chief Information Officer of Google

In this interview, Ben Fried, Chief Information Officer of Google discusses principle two, Infrastructure, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships of World Class IT with Metis Strategy. Some of the topics discussed include:

  • Role of IT at Google
  • Ben’s priorities for IT
  • Google’s “20% Time” and Open Source openness
  • The “corporatization of consumer technologies” (or the consumerization of IT)
  • Cloud computing’s benefits and impact on IT
  • The future IT worker
  • Eye on the trends: The criticality of browser security and how it should not be an afterthought for CIOs, the rise of Android and tablets in the enterprise and the need for CIOs to proactively manage, rather than react to the change, and the emergence and potential of the Chrome Operating System to solve many of the challenges brought on by personal computing