Forum on World Class IT - 299 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Cyber Security

Mike Kail, Vice President of IT Operations of Netflix

In this interview, Mike Kail, the Vice President of IT Operations of Netflix, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • How IT needs to understand business strategy and align with other parts of the organization
  • The necessity of broader communications skills in IT
  • How Netflix attempts to remain on the bleeding edge of technology
  • How IT needs to adopt an “IT as a service” mentality and avoid saying no to customers
  • How the multitude of devices in the workplace leads to convergence of data to the cloud
  • Eye on the Trends: Social and mobile, and how they will enable seamless collaboration anytime at anyplace

Greg Brockman, Co-Founder and CTO of OpenAI

In this interview, Greg Brockman, Co-Founder and CTO of OpenAI discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • The great potential for artificial intelligence to positively impact humanity
  • Greg’s experience as CTO of stripe, and the transition from high-growth startup to mission driven non-profit
  • How Greg thinks about staffing, and how OpenAI’s bold mission and unique structure acts as a magnet for top talent
  • How AI may replace more jobs than it creates, the economic disruption it could cause, and the role of government in easing the societal shift
  • The risks of AI, and the pressures of AI development versus AI safety
  • The role investor-founders Elon Musk and Sam Altman play in OpenA, and where Greg draws inspiration from
  • The trend of open sourcing AI development

Randy Krotowski, Vice President and Chief Information Officer of Caterpillar

In this interview, Randy Krotowski, Chief Information Officer and Vice President of Caterpillar, a $54 billion manufacturing company, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The strategic value of a dual VP Global Information Services and CIO role
  • The importance of talent management and legacy planning for operational excellence and business transformation
  • Caterpillar’s strategic focus on customer facing IT capabilities
  • How to include business leaders in developing IT
  • Eye on the Trends: The exciting possibilities for manufacturing companies like Caterpillar to move into commercial software, promote supply chain agility, and achieve IT-enabled integration of a network of independent dealers

Paul Chapman, CIO of Box

In this interview, Paul Chapman, CIO of Box, discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • His role as Chief Information Officer of Box and how he prepared for that role
  • The ways in which he thinks about differentiating the business of Box
  • How his organization operates as the first “customer” of the company’s products
  • How he has built his team and planned his workforce from a skills and responsibilities standpoint, as a digital-native organization
  • What it is like to operate in an organization where change is not only inevitable, but also viewed as a source of strength
  • How Box views security as it invests in other forms of security, as well as its own
  • Eye on the Trends: Cloud, Security, and new work style

Jean-Michel Ares, Group Head of Technology & Operations, BMO Financial Group

In this interview, Jean-Michel Ares, Group Head of Technology & Operations at BMO Financial Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The imperative, at BMO Financial Group and within the broader financial services industry, to combine the functions of technology and operations under a single executive
  • Jean-Michel’s belief in the ability of leadership along the lines of operational excellence, transformation, and innovation to set every CIO on the path to greatness
  • The four outlined “areas of focus” for Jean-Michel’s team in the coming year
  • Jean-Michel’s renewed focus on enterprise security, as well as the important role of external partnerships and networks in securing an organization’s data and resources
  • The great opportunity of each CIO to build strong personal networks, later leveraging those networks to solve complex challenges faced by those within and external to their industry or role
  • Eye on the Trends: The combination of analytics, mobility, social networks, and the Internet of Things in shaping the new technological enterprise

Guy Chiarello, President of First Data Corporation

In this interview, Guy Chiarello, President of First Data Corporation discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • His role as President of First Data Corporation
  • Strategic priorities of the organization
  • Innovation, and how he measures whether the organization is innovating appropriately
  • The balance between innovation and security
  • How he thinks about “digital” and the evolution of digital business
  • How he has expanded beyond the typical “back-office” function of many CIOs to become client-facing
  • How he recruited the team around him, and what he looks for as an IT executive
  • How his experience as a CIO shapes his current relationship with First Data Corporation’s CIO
  • Recruiting and talent acquisition from colleges and universities
  • Advice he would give to other CIOs to rise beyond that position
  • Eye on the Trends: Cloud, Mobile, Social, Data, Security, and BlockChain

Meg Whitman, Chief Executive Officer of Hewlett Packard

In this interview, Meg Whitman, Chief Executive Officer of Hewlett Packard, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The progress made thus far in splitting HP into Hewlett Packard Enterprise and HP Inc.
  • How the sequencing of the split was envisioned
  • How she plans on splitting her time between the two new companies
  • The synergies anticipated between the two new organizations
  • How HP, as an acquirer of businesses, considers today’s large technology company valuations
  • The process of identifying future partners and acquisition targets for HP
  • The paucity of women in technology and her opinion on how this has progressed in Silicon Valley
  • Her career path from traditional business into technology at eBay and HP
  • What she’s taken from her political experience running for governor of California, and how that’s affected her professional career since then
  • Eye on the Trends: Enterprise technology change (versus to consumer technology change), Cloud, Hybrid Datacenter, automation and monitoring, the business model shift from capital expenses to operating expenses
  • Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence

    In this interview, Oren Etzioni, CEO of The Allen Institute for Artificial Intelligence, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • High impact Artificial Intelligence research and engineering at the Allen Institute for Artificial Intelligence
    • Some promising future outcomes of developments within the artificial intelligence field
    • Why equating intelligence with autonomy is inaccurate
    • His perspectives on the dangers of artificial intelligence that have been expressed by major technology leaders
    • Job displacement and the role of government in ensuring an easier transition
    • Methods he uses to stay current on upcoming technology trends
    • The role Paul Allen plays in the day to day operations
    • Partner organizations and the benefits of those partnerships
    • The people who most influenced him to become a serial entrepreneur
    • The significance of Alpha Go defeating the human international champion of Go
    • Advice on the use of artificial intelligence for enterprises considering the use of AI

    Mark Brewer, Chief Information Officer of Seagate Technology

    In this interview, Mark Brewer, Chief Information Officer of Seagate Technology, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • • His nearly two decade tenure as CIO and the changes he has seen
  • • How he creates a culture of innovation
  • • The changing role that IT plays in the business
  • • Communication, transparency, and the multiple platforms he uses to communicate internally and externally
  • • How he manages a broadly distributed workforce
  • Eye on the Trends: Balancing Innovation and security, Cloud Storage, and Increasing Digital Content
  • Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University

    In this interview, Neil Jacobstein, Co-Chair of the Artificial Intelligence and Robotics Track at Singularity University, discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

    • Singularity University and his role as co-chair of the Artificial Intelligence and Robotics track
    • The ways in which AI can mitigate the heuristics inherent in human cognition
    • How AI can be used to augment current human capability
    • Strategies technology executives should use to think about AI
    • The role the government should play in helping mitigate the potential job losses from AI
    • His perspectives on the dangers of artificial intelligence that have been expressed by major thought leaders
    • Advice on how to train workers to be prepared for the coming wave of AI
    • How individuals can prepare themselves for the opportunity of AI