Forum on World Class IT - 307 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Cyber Security

Adrian Gardner, Chief Information Officer of Goddard Space Flight Center

In this interview, Adrian Gardner, the Chief Information Officer of Goddard Space Flight Center, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Adrian’s role as CIO of Goddard Space Flight Center
  • The implementation of innovative practices through drawing from public, open source, and private sector communities
  • Cross-collaboration in IT, and how the various NASA centers operate in an environment that is both collaborative and competitive
  • How Goddard utilizes Big Data to support decision-making
  • Goddard’s security posture and the increased focus on data management
  • Eye on the Trends: Consumerization of IT and how consumers leverage a broad range of technologies and tailor them to their own individual needs, mobility and how individuals can have access to information from anywhere on any device, and the rise in open source and utilizing open source communities to develop and refine technologies.

Scott Phoenix, Co-Founder of Vicarious

In this interview, Scott Phoenix, Co-Founder of Vicarious discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • The Artificial General Intelligence differs from Artificial Narrow Intelligence
  • How Vicarious is applying cognitive science to build next generation general intelligence algorithms
  • How AI may replace more jobs than it creates, and new economic and social constructs that could ease the societal shift
  • Vicarious’s decision to prioritize social good over investor returns, and why more companies should do the same
  • How Vicarious assembled an all-star group of investors including Elon Musk, Mark Zuckerberg, Jeff Bezos, and more
  • Education and if entrepreneurship can be taught in the classroom
  • The balance between the promise and peril of AI
  • World’s Fair style demonstrations of AI, including the recent AlphaGo win and Vicarious’s 2013 cracking of CAPTCHA
  • How Scott thinks about staffing, and how Vicarious’s bold mission acts as a magnet for top talent

Jeff Pashalides, Head of Corporate at Sequoia Capital

In this interview, Jeff Pashalides, discusses World Class IT Principle One, People and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • The symbiotic relationship between practitioners, the venture community, and the founding community
  • Sequoia’s CIO activities and events
  • Jeff’s insights into the importance of security, artificial intelligence, and the public cloud to CIOs
  • How Sequoia helps clients cut through the noise to see what is real
  • Strategies for the successful development and implementation of new technology
  • Two things enterprise technology can learn from consumer technology
  • Eye on the trends: cloud security, focus on talent

Mike Kail, Vice President of IT Operations of Netflix

In this interview, Mike Kail, the Vice President of IT Operations of Netflix, discusses World Class IT principle two, Infrastructure, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • How IT needs to understand business strategy and align with other parts of the organization
  • The necessity of broader communications skills in IT
  • How Netflix attempts to remain on the bleeding edge of technology
  • How IT needs to adopt an “IT as a service” mentality and avoid saying no to customers
  • How the multitude of devices in the workplace leads to convergence of data to the cloud
  • Eye on the Trends: Social and mobile, and how they will enable seamless collaboration anytime at anyplace

Greg Brockman, Co-Founder and CTO of OpenAI

In this interview, Greg Brockman, Co-Founder and CTO of OpenAI discusses World Class IT Principle One, People, and Principle Two, Infrastructure. Some of the topics discussed include:

  • The great potential for artificial intelligence to positively impact humanity
  • Greg’s experience as CTO of stripe, and the transition from high-growth startup to mission driven non-profit
  • How Greg thinks about staffing, and how OpenAI’s bold mission and unique structure acts as a magnet for top talent
  • How AI may replace more jobs than it creates, the economic disruption it could cause, and the role of government in easing the societal shift
  • The risks of AI, and the pressures of AI development versus AI safety
  • The role investor-founders Elon Musk and Sam Altman play in OpenA, and where Greg draws inspiration from
  • The trend of open sourcing AI development

Randy Krotowski, Vice President and Chief Information Officer of Caterpillar

In this interview, Randy Krotowski, Chief Information Officer and Vice President of Caterpillar, a $54 billion manufacturing company, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The strategic value of a dual VP Global Information Services and CIO role
  • The importance of talent management and legacy planning for operational excellence and business transformation
  • Caterpillar’s strategic focus on customer facing IT capabilities
  • How to include business leaders in developing IT
  • Eye on the Trends: The exciting possibilities for manufacturing companies like Caterpillar to move into commercial software, promote supply chain agility, and achieve IT-enabled integration of a network of independent dealers

Paul Chapman, CIO of Box

In this interview, Paul Chapman, CIO of Box, discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • His role as Chief Information Officer of Box and how he prepared for that role
  • The ways in which he thinks about differentiating the business of Box
  • How his organization operates as the first “customer” of the company’s products
  • How he has built his team and planned his workforce from a skills and responsibilities standpoint, as a digital-native organization
  • What it is like to operate in an organization where change is not only inevitable, but also viewed as a source of strength
  • How Box views security as it invests in other forms of security, as well as its own
  • Eye on the Trends: Cloud, Security, and new work style

Jean-Michel Ares, Group Head of Technology & Operations, BMO Financial Group

In this interview, Jean-Michel Ares, Group Head of Technology & Operations at BMO Financial Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The imperative, at BMO Financial Group and within the broader financial services industry, to combine the functions of technology and operations under a single executive
  • Jean-Michel’s belief in the ability of leadership along the lines of operational excellence, transformation, and innovation to set every CIO on the path to greatness
  • The four outlined “areas of focus” for Jean-Michel’s team in the coming year
  • Jean-Michel’s renewed focus on enterprise security, as well as the important role of external partnerships and networks in securing an organization’s data and resources
  • The great opportunity of each CIO to build strong personal networks, later leveraging those networks to solve complex challenges faced by those within and external to their industry or role
  • Eye on the Trends: The combination of analytics, mobility, social networks, and the Internet of Things in shaping the new technological enterprise

Guy Chiarello, President of First Data Corporation

In this interview, Guy Chiarello, President of First Data Corporation discusses World Class IT Principle One, People, Principle Two, Infrastructure, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • His role as President of First Data Corporation
  • Strategic priorities of the organization
  • Innovation, and how he measures whether the organization is innovating appropriately
  • The balance between innovation and security
  • How he thinks about “digital” and the evolution of digital business
  • How he has expanded beyond the typical “back-office” function of many CIOs to become client-facing
  • How he recruited the team around him, and what he looks for as an IT executive
  • How his experience as a CIO shapes his current relationship with First Data Corporation’s CIO
  • Recruiting and talent acquisition from colleges and universities
  • Advice he would give to other CIOs to rise beyond that position
  • Eye on the Trends: Cloud, Mobile, Social, Data, Security, and BlockChain

Meg Whitman, Chief Executive Officer of Hewlett Packard

In this interview, Meg Whitman, Chief Executive Officer of Hewlett Packard, discusses World Class IT principle 1, People, principle 2, Infrastructure, and principle 5, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The progress made thus far in splitting HP into Hewlett Packard Enterprise and HP Inc.
  • How the sequencing of the split was envisioned
  • How she plans on splitting her time between the two new companies
  • The synergies anticipated between the two new organizations
  • How HP, as an acquirer of businesses, considers today’s large technology company valuations
  • The process of identifying future partners and acquisition targets for HP
  • The paucity of women in technology and her opinion on how this has progressed in Silicon Valley
  • Her career path from traditional business into technology at eBay and HP
  • What she’s taken from her political experience running for governor of California, and how that’s affected her professional career since then
  • Eye on the Trends: Enterprise technology change (versus to consumer technology change), Cloud, Hybrid Datacenter, automation and monitoring, the business model shift from capital expenses to operating expenses