Forum on World Class IT - 316 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Digital

Donagh Herlihy, EVP of Digital and CIO of Bloomin' Brands

In this interview, Donagh Herlihy, Executive Vice President of Digital and CIO of Bloomin’ Brands, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • A review of Bloomin Brands and its entities across the United States
  • His role and responsibilities as EVP of Digital
  • How he manages the digital team, managing digital separately from IT
  • The digital consumer journey and how he engages customers to find insights amongst customer groups
  • How he feels about CIOs undertaking the responsibility of “Digital” within an enterprise
  • How he has taken on additional responsibilities within the organization
  • How he encourages his IT team to translate consumer technology advances to enterprise technology change
  • Eye on the Trends: Improving consumer technology and the consumerization of IT

Roger Gurnani, Chief Information and Technology Architect of Verizon Communications

In this interview, Roger Gurnani, Chief Information and Technology Architect of Verizon Communications, discusses World Class IT principle one, People, and principle two, Infrastructure. Some of the topics discussed include:

  • What his title of Chief Information and Technology Architect encompasses
  • His strategic imperatives that he and his team are pursuing
  • The digital revolution and how he has handled the pace of change within the organization
  • ThinkSpace and the Internet of Things within Verizon
  • His career path and his experience within multiple areas of Verizon’s large organization
  • How talent management is undertaken at the organization
  • Eye on the Trends: Digital, Cloud Technology, 5G Wireless Technology

Michael Baresich, Chief Information Officer of Ally Financial

In this interview, Michael Baresich, Chief Information Officer at Ally Financial, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

  • His company, Ally Financial
  • How his organization transitioned from 70% government ownership, and the role IT played in that transition
  • The culture of the organization
  • Metrics used to gauge progress during his initial time at the organization
  • How he maintained the balance of IT activities needed for growth with cost-cutting in the wake of the recession
  • Digital, and how he partners with other parts of the organization from a digital perspective
  • The extent to which he has in-sourced some IT activities and how he set the organization on that path
  • His strategy and priorities for the future
  • The skill inventory of the organization and how he builds out the skills needed within his team
  • The process he uses to ensure that his team is up to date on new technologies
  • Eye on the Trends: Existing consumer technology being optimized for enterprise uses

Tom Reilly, CEO of Cloudera

In this interview, Tom Reilly, Chief Executive Officer of Cloudera, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

  • His organization, Cloudera, where it stands now, and the current priorities at Cloudera
  • The path to success for older organizations with large antiquated infrastructures and for Digital-native organizations
  • Industries that Cloudera is working with the most
  • How Cloudera maintains its competitive advantages
  • How he came to be at Cloudera after the founding of the organization
  • The way in which he has forged a strong relationship with the founders of the organization
  • How the organization thinks about remaining a private company compared to going public
  • The team at Cloudera and the methods he uses to build and retain the team
  • How he thinks about strategic planning and how the organization continues to pivot
  • The relationships that have been built with several MOOCs (Massive Online Open Courses)
  • Some industry-specific use cases

Jim Fowler, CIO of General Electric

In this interview, Jim Fowler, Chief Information Officer at General Electric, discusses World Class IT Principle One, People, and Principle Two, Infrastructure, with Metis Strategy. Some of the topics discussed include:

  • How he has transitioned to the role of GE’s CIO, having come from GE Capital
  • His area of responsibility
  • The financial acumen required for the job, and how he associates with those that have a deeper financial background.
  • Digital, and his vision for it within the company, including the Predix platform
  • Succession and career planning within GE
  • How he has organized his first few months within the role of CIO
  • Security and how data is secured within GE

Jim Swanson, CIO of Monsanto

In this interview, Jim Swanson, Chief Information Technology Officer of Monsanto, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

  • His role as Chief Information Officer of Monsanto
  • The digital revolution occurring in the agriculture industry
  • How IT works with other parts of the organization to develop digital plans across the enterprise
  • How the recruiting and skills needed within IT have changed
  • The internal brand of IT within Monsanto to assure its place within the enterprise
  • How IT interacts with the ultimate customers of the organization
  • His career path to agriculture through the pharmaceutical industry and others
  • Universal similarities across multiple industries within the IT department
  • Eye on the Trends: Decision science and analytics, predictive and prescriptive modeling, the Internet of Things

Chris Perretta, Global Head of Enterprise Data and Technology of State Street

In this interview, Chris Perretta, Global Head of Enterprise Data and Technology of State Street, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

  • His responsibilities as Global Head of Enterprise Data and Technology of State Street Bank
  • How his staff has been re-organized as the emphasis on data and technology has taken place
  • The digital enterprise, and how he thinks about digital customer experience
  • The implementation of Industrial Agile
  • How he tracks the value and ROI of investments within the IT department
  • Projects that have been innovative within the organization
  • How he has managed the portfolio of projects and ensured that IT has become more standardized
  • The value of technology and how non-technical people have become more interested in technology
  • Security and how he balances the need for security with innovation and risk-taking
  • Eye on the Trends: Blockchain (a distributed database based on bitcoin protocol)

Stephanie von Friedeburg, CIO of the World Bank

In this interview, Stephanie von Friedeburg, CIO and VP for Information Technology Solutions of the World Bank, discusses World Class IT Principle One, People, Principle Three, Project/Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The simplification of IT within the World Bank with the consolidation of the IT Department
  • The changing skillsets needed in a simplified organization
  • Digital, and the balance between marketing and IT in a digital organization
  • How IT can act as an advisor to other parts of the business that may not have full visibility into the entire organization
  • How she has utilized the venture capital community in her role as CIO
  • Interesting technologies where the World Bank is actively exploring investment, including drones and satellite imagery
  • How she develops insights from younger employees to develop new ideas
  • How she ensures that she continues to develop insights from the existing employee set as well
  • How she prioritizes ideas at the bank and her take on Waterfall compared to Agile methodologies
  • Crowdsourcing and the areas that it can impact parts of her organization

Mike McNamara, CIO of Target

In this interview, Mike McNamara, CIO of Target, discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Target, and the design decisions of the workplace
  • The methods he uses to maintain customer prospective
  • How he sees differences in customer behaviors between Europe and the United States
  • The disappearance of “omnichannel” terminology in retail
  • The absence of a digital-physical divide in retail
  • The management of “offline” versus “online”
  • The organizational systems he has used to promote efficiency
  • What his priorities are for the foreseeable future
  • Target’s reaction to information breaches and improved security
  • Eye on the Trends: Open Source

Mike Macrie, CIO of Land O’Lakes

In this interview, Mike Macrie, CIO of Land O’Lakes, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The ongoing digital transformation that is taking place in the farms of America
  • How Land O’Lakes’ IT has evolved from a supporting function to an industry leader in innovation
  • An overview of technologies that he and his team have developed to help revolutionize the way farmers work
  • Successful management practices that he uses to streamline IT with the needs of the business, its partners, and clients
  • Important emerging skills to be considered by all aspiring technologists
  • The role of cybersecurity at Land O’Lakes
  • Methods to prospect new technologies for the business
  • Eye on the Trends: Internet of Things, Artificial Intelligence