Technovation with Peter High - 371 Interviews and Podcasts

Welcome to the Technovation with Peter High, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Digital

Tom Reilly, CEO of Cloudera

In this interview, Tom Reilly, Chief Executive Officer of Cloudera, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

  • His organization, Cloudera, where it stands now, and the current priorities at Cloudera
  • The path to success for older organizations with large antiquated infrastructures and for Digital-native organizations
  • Industries that Cloudera is working with the most
  • How Cloudera maintains its competitive advantages
  • How he came to be at Cloudera after the founding of the organization
  • The way in which he has forged a strong relationship with the founders of the organization
  • How the organization thinks about remaining a private company compared to going public
  • The team at Cloudera and the methods he uses to build and retain the team
  • How he thinks about strategic planning and how the organization continues to pivot
  • The relationships that have been built with several MOOCs (Massive Online Open Courses)
  • Some industry-specific use cases

Anil Cheriyan, Former Chief Information Officer of SunTrust

In this interview, Anil discussed World Class IT Principle Four, IT and Business Partnerships, Principle Five, External Partnerships, among other topics including:

  • Anil’s plans after he retires from SunTrust, including traveling, continuing to serve on advisory boards for late-stage growth startups, continuing to consult and advise companies, and pursuing a board position at a public company
  • How Anil came to advise growth-stage startups by developing relations during his tenure as CIO, and the ways in which startups benefit from a CIOs perspective, such as on the topics of attracting talent and pursuing revenue opportunities
  • How Anil addressed SunTrust’s fragmented approach to digital by hiring business segment CTOs, a Chief Data Officer, and an enterprise-level Chief Digital Officer, all of which reported to him as CIO
  • The siloed state SunTrust’s technology group was in when Anil joined, and how Anil broke those silos down over the course of a six-year transformation that implemented a new operating model to drive alignment, cost transparency, and strategic investment decisions
  • The advantages Anil sees to having been a consultant earlier in his career, including gaining experience in driving change management and business alignment, as well as working closely with the leadership team at SunTrust
  • SunTrust’s transition from an innovation strategy of ad hoc hackathons and collaborative office hours to a comprehensive framework that leveraged an agile way of working, a DevOps mindset, and new technologies like the cloud and AI

Jim Fowler, CIO of General Electric

In this interview, Jim Fowler, Chief Information Officer at General Electric, discusses World Class IT Principle One, People, and Principle Two, Infrastructure, with Metis Strategy. Some of the topics discussed include:

  • How he has transitioned to the role of GE’s CIO, having come from GE Capital
  • His area of responsibility
  • The financial acumen required for the job, and how he associates with those that have a deeper financial background.
  • Digital, and his vision for it within the company, including the Predix platform
  • Succession and career planning within GE
  • How he has organized his first few months within the role of CIO
  • Security and how data is secured within GE

Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven

In this interview, Peter High speaks with Gurmeet Singh, Senior Vice President, Chief Digital Officer, and Chief Information Officer of 7-Eleven. Among the topics they discuss include:

  • 7-Eleven’s multi-year journey to become a digitally-enabled organization, including Gurmeet’s “full stack transformation” approach which encompasses consumer-facing technology, back-end technology, infrastructure, and the organizational stack
  • How digital is a strategic pillar at 7-Eleven, mandated directly by the CEO
  • The critical importance of technical talent to 7-Eleven’s future, and Gurmeet’s strategy for attracting top talent – such as highlighting his credibility as a leader and telling a compelling story
  • The ways in which Gurmeet is redefining convenience with software, such as the recognition that the closest store to a customer is the phone in their pocket, and 7-Eleven’s use of APIs and new interfaces to create delightful experiences
  • The expansion of 7-Eleven’s loyalty program from its initial focus on beverages to as a full-fledged loyalty offering that is available on mobile, web, digital loyalty card, and even chatbot
  • 7-Eleven’s approach to experimenting with emerging technologies, including their distinction between technologies that are ready to scale and technologies that are still in the proof of concept phase, a new R&D center, and a CTO function that reports to Gurmeet

Jim Swanson, CIO of Monsanto

In this interview, Jim Swanson, Chief Information Technology Officer of Monsanto, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

  • His role as Chief Information Officer of Monsanto
  • The digital revolution occurring in the agriculture industry
  • How IT works with other parts of the organization to develop digital plans across the enterprise
  • How the recruiting and skills needed within IT have changed
  • The internal brand of IT within Monsanto to assure its place within the enterprise
  • How IT interacts with the ultimate customers of the organization
  • His career path to agriculture through the pharmaceutical industry and others
  • Universal similarities across multiple industries within the IT department
  • Eye on the Trends: Decision science and analytics, predictive and prescriptive modeling, the Internet of Things

Bill Ruh, Chief Executive Officer of GE Digital and Senior Vice President and Chief Digital Officer of General Electric

In this interview, Peter High speaks with Bill Ruh, the Chief Executive Officer of GE Digital and the Senior Vice President and Chief Digital Officer of General Electric. Among the topics they discuss include

  • Bill’s perspective on the digital transformation taking place in the industrial sector and how this transformation will eventually impact all sectors.
  • The challenges of executing a digital transformation, and Bill’s thoughts on the critical “soft” elements, such as culture, leadership, and talent.
  • Bill’s advice on how to blend talent by bringing new people into work with existing employees as opposed to less effective approaches such as not bringing people from the outside at all or segregating new employees.
  • A rundown of the digital reporting structure at GE, where Chief Digital Officers report to the CEOs of their business, as well as to Bill.
  • An overview of the roles and responsibilities of the three programs created for digital:  GE for GE, GE for installed base customers, and GE for the industrial world.
  • The importance of realizing that change must be reflected by the entire organization and that it is something that cannot be done overnight.
  • An emphasis on how digital is able to drive greater productivity and efficiency while giving clear outcomes that companies can show to their customers, something GE always starts.

Chris Perretta, Global Head of Enterprise Data and Technology of State Street

In this interview, Chris Perretta, Global Head of Enterprise Data and Technology of State Street, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

  • His responsibilities as Global Head of Enterprise Data and Technology of State Street Bank
  • How his staff has been re-organized as the emphasis on data and technology has taken place
  • The digital enterprise, and how he thinks about digital customer experience
  • The implementation of Industrial Agile
  • How he tracks the value and ROI of investments within the IT department
  • Projects that have been innovative within the organization
  • How he has managed the portfolio of projects and ensured that IT has become more standardized
  • The value of technology and how non-technical people have become more interested in technology
  • Security and how he balances the need for security with innovation and risk-taking
  • Eye on the Trends: Blockchain (a distributed database based on bitcoin protocol)

Shafiq Khan, Founding President, Teach the World Foundation

Shafiq Khan, the President of the Teach the World Foundation, shares how he’s leveraging his experience as a digital pioneer to establish and deploy models of literacy and learning effectively and at scale through the power of digital technology. Globally, two of every seven people are functionally illiterate, and Shafiq argues that traditional models of education cannot effectively close this gap, especially in the developing world. Shafiq’s believes digital technology can democratize education to benefit not just the individuals receiving it, but the global economy as a whole.

Stephanie von Friedeburg, CIO of the World Bank

In this interview, Stephanie von Friedeburg, CIO and VP for Information Technology Solutions of the World Bank, discusses World Class IT Principle One, People, Principle Three, Project/Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The simplification of IT within the World Bank with the consolidation of the IT Department
  • The changing skillsets needed in a simplified organization
  • Digital, and the balance between marketing and IT in a digital organization
  • How IT can act as an advisor to other parts of the business that may not have full visibility into the entire organization
  • How she has utilized the venture capital community in her role as CIO
  • Interesting technologies where the World Bank is actively exploring investment, including drones and satellite imagery
  • How she develops insights from younger employees to develop new ideas
  • How she ensures that she continues to develop insights from the existing employee set as well
  • How she prioritizes ideas at the bank and her take on Waterfall compared to Agile methodologies
  • Crowdsourcing and the areas that it can impact parts of her organization

Mike McNamara, CIO of Target

In this interview, Mike McNamara, CIO of Target, discusses World Class IT Principle Three, Project & Portfolio Management, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Target, and the design decisions of the workplace
  • The methods he uses to maintain customer prospective
  • How he sees differences in customer behaviors between Europe and the United States
  • The disappearance of “omnichannel” terminology in retail
  • The absence of a digital-physical divide in retail
  • The management of “offline” versus “online”
  • The organizational systems he has used to promote efficiency
  • What his priorities are for the foreseeable future
  • Target’s reaction to information breaches and improved security
  • Eye on the Trends: Open Source