Forum on World Class IT - 303 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: IT Efficiency

Tony Scott, Corporate Vice President and Chief Information Officer of Microsoft

In this interview, Tony Scott, Corporate Vice President and Chief Information Officer of Microsoft, discusses World Class IT principle one, People, principle three, Project & Portfolio Management, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • The genesis of Microsoft IT’s transformation to align to business processes
  • How IT must go beyond collaboration and digitally connect the organization across business units
  • How Microsoft employs an IT transformation method referred to as “GET”
  • The new skills that need to be promoted as a result of the transformation
  • Eye on the Trends: Cloud computing and how it facilitates the digital process journey Microsoft is undertaking through improved scalability and flexibility

Bill Krivoshik, Senior Vice President and Chief Information Officer of Time Warner

In this interview, Bill Krivoshik, the SVP and Chief Information Officer of Merck, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Bill’s first steps in taking on the enterprise CIO role at Time Warner
  • How the enterprise CIO role helps Bill drive efficiencies through standardization across business units
  • How Bill employs a peer mentor group as opposed to a vendor management group
  • The value of Time Warner’s brand in attracting and retaining top talent
  • Eye on the Trends: Cloud and SaaS, and how it enables organizations to shift from a fixed to variable cost structure, as well as the consumerization of IT and mobility, and how it enables access to information on any device

John Hinshaw, Executive Vice President, Technology and Operations of Hewlett-Packard

In this interview, John Hinshaw, Executive Vice President of Technology & Operations of Hewlett-Packard, a $116 billion diversified technology company, and discusses World Class IT principle one, People,and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His unique purview of responsibilities as EVP of Technology & Operations
  • How he uses technology to impact P&Ls across business units
  • The unique culture and pace of innovation at HP
  • Planning and building great IT leadership teams
  • Eye on the Trends: the innovations that HP is making in a variety of exploding realms. He foresees an even larger growth of the use of mobile and social technologies, and talks about the advantages of smaller and cheaper data centers

Marc Saffer, Chief Information Officer of J.Crew

In this interview, Marc Saffer, Chief Information Officer of J. Crew discusses World Class IT principle one, People, principle two, Infrastructure, principle three, Project & Portfolio Management, and four, IT & Business Partnership, with Metis Strategy. Some of the topics discussed include:

  • The structure and dynamics of the CIO office at J.Crew
  • Marc’s focus on company culture, business strategy and people management in preparation of his role as J.Crew’s new CIO
  • Marc’s multi-staged people assessment and project selection strategies in the first few days in his new job
  • Eye on the Trends: The critical role of business and IT alignment in success of J.Crew’s new projects: international expansion and supporting websites, enterprise selling capability

Bill McCorey, VP of Global Infrastructure of IBM

In this interview, Bill McCorey discusses three of the five principle of World Class IT with Metis Strategy. Some of the topics discussed include

  • Global trends in IT infrastructure
  • How to create an infrastructure roadmap
  • The need to retire old systems as you upgrade and consolidate
  • Thinking creatively to increase IT’s efficiency and value contribution to the business
  • Some of IT’s challenges at a company that works around the clock across the globe

Bob Fecteau, CIO of SAIC

In this interview, Bob Fecteau, CIO of SAIC, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • What SAIC does and what IT’s role is in the organization
  • How he can act as an empathetic advisor to his customer organizations as a client of the products themselves
  • The methods involved in how he empowers the workforce to improve efficiency
  • The way in which he organizes himself with all the change that has occurred recently, as a new hire at an organization now undergoing a split
  • How he thinks about balancing the risk of fast-moving innovation with the potential for finding new opportunities with innovative ideas
  • Eye on the Trends: SaaS, and the security of cloud platforms, the Internet of Things

Dave Smoley, Senior Vice President and Chief Information Officer of Flextronics International

In this interview, Dave Smoley discusses two principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • Using technology to enable people to work better and to make smarter and faster decisions
  • How cost-cutting needs to become part of IT’s culture in order to be effective
  • Standardizing core tools to drive low costs
  • How mature IT organizations eventually move toward a lean model
  • The value of having business unit IT leads with domain expertise

Steve Phillips, SVP and CIO of Avnet

In this interview, Steve Phillips, SVP and CIO of Avnet, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • An overview of Avnet and his responsibilities as the CIO
  • Navigating Avnet through the technological changes of the past decade
  • Delivering continuous improvement to achieve enterprise effectiveness
  • Avnet’s journey to the cloud
  • Advantages of being an externally-facing CIO
  • Criteria to distinguish the use of waterfall from agile for software development projects
  • Insights he has garnered from serving as the chairman of the board at a local publications company
  • Eye on the Trends: Industrial Internet of Things, Machine Learning, Mobility

Jane Landon, Deputy Commissioner and CIO of the New York City Department of Finance

In this interview, Jane Landon discusses two principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • How Jane was able to bring disparate IT entities together to create efficiencies across the organization
  • The cultural challenges faced when joining an organization that is not accustomed to change in IT
  • The importance of team support for change in order to avoid a backward transition once external help is no longer present to support the organization
  • The unique role of working in government IT; while business divisions are the primary customers, there is still a responsibility to the citizens
  • How Jane’s experience in the corporate sector has prepared her for her transition to the government sector

Scott Farquhar, Co-CEO, Co-Founder of Atlassian

    In this interview, Scott Farquhar, Co-CEO of Atlassian, discusses World Class IT Principle One, People; Principle Three: Project and Portfolio Management; Principle Four, IT and Business Partnerships; and Principle Five: External Partnerships. Some of the topics discussed include:

    • The genesis of Atlassian
    • Using the IT team as a point of entry
    • The timing of venture capital funding and taking the company public
    • Fostering a culture of innovation at Atlassian
    • Serving multiple functions across a company
    • Prospects for future growth