Technovation with Peter High - 377 Interviews and Podcasts

Welcome to the Technovation with Peter High, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Prioritization

Ananda Rakhit, Chief Information Officer of NES Rentals

In this interview, Ananda Rakhit discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • How to manage a virtual workforce
  • Focusing on hiring people with hard skills and teaching soft skills
  • Setting priorities to deliver projects on time and on target
  • The importance of building vendor relationships
  • How to properly evaluate vendors

Randy Spratt, World Class IT Principle Three, Project and Portfolio Management, eSeminar with Randy Spratt, Chief Information Officer and Chief Technology Officer of McKesson

This interview is the third in a special series of five eSeminars covering the Five Principles of World Class IT. The five interviews will be broadcast in sequential weeks, and in this conversation on P3-Project & Portfolio Management, Randy Spratt discusses the following ideas:

  • The governance improvements that he undertook upon ascending to be the head of technology for the world’s largest healthcare company
  • The councils that he has assembled to vet and prioritize work across IT related to the many massive business units that his team supports
  • The methods he has used to develop process standards where relevant and appropriate across IT
  • The processes that he and his team use to find ideas in one part of the organization that have broader implications for McKesson as a whole, as well as the means by which he spreads them
  • The methods Randy uses to communicate the efficacy of his portfolio of projects both internally (within IT) and externally (with his colleagues outside of IT)

Robert Austin, Associate Professor of Technology and Operations Management at Harvard Business School

In this interview, Robert Austin discusses three of the five principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • The CIOs increasing focus on growing revenue rather than reducing costs
  • Using IT for “trystorming”: coming up with ideas and trying them out, quickly and cheaply
  • The importance of justifying IT investments for their strategic value rather than immediate ROI
  • The need for IT to innovate as more and more IT is outsourced
  • American MBAs contemplating opportunities in India and China

Stephanie von Friedeburg, CIO of the World Bank

In this interview, Stephanie von Friedeburg, CIO and VP for Information Technology Solutions of the World Bank, discusses World Class IT Principle One, People, Principle Three, Project/Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The simplification of IT within the World Bank with the consolidation of the IT Department
  • The changing skillsets needed in a simplified organization
  • Digital, and the balance between marketing and IT in a digital organization
  • How IT can act as an advisor to other parts of the business that may not have full visibility into the entire organization
  • How she has utilized the venture capital community in her role as CIO
  • Interesting technologies where the World Bank is actively exploring investment, including drones and satellite imagery
  • How she develops insights from younger employees to develop new ideas
  • How she ensures that she continues to develop insights from the existing employee set as well
  • How she prioritizes ideas at the bank and her take on Waterfall compared to Agile methodologies
  • Crowdsourcing and the areas that it can impact parts of her organization

David Bray, Executive Director of People-Centered Internet

In this interview, David discussed World Class IT Principle Three, Project and Portfolio Management, Principle Five, External Partnerships, among other topics including:

  • David’s work as Executive Director of the People-Centered Internet, which seeks to create demonstration projects of the internet’s ability to measurably improve people’s lives and serve as a catalyst for change
  • The reason engineers are not well equipped to recognize the unintended consequences of technology, and the growing challenge as the pace of technological progress accelerates
  • How David prioritizes PCIs efforts, and their current focus on rebuilding power and communications infrastructure in Puerto Rico, helping restore the identity documents of those affected by the California wildfires, and providing internet services to Native American communities
  • David’s approach to developing partnerships bringing together diverse groups of positive change agents
  • The advantage of David having grown his career in the government, such as learning how to thrive in a resource-constrained environment, and how to navigate multiple constituencies
  • David’s experience as a Marshall Fellow in 2018, where he looks at the rise in preferences for direct democracy and mistrust of government
  • How and why David engages the academic community on topics concerning the future

Milind Wagle, CIO of Equinix

Equinix CIO Milind Wagle stresses the importance of creating a positive customer experience. Equinix’s core value is to put the customer at the center of everything that they do, and the company has laid out a recipe for customer focus and success consisting of five major components. These components are treating their customers like assets, looking at the entire life cycle of customers, building a customer listening system to receive feedback, using a prioritization system to interpret that feedback, and delivering that feedback to the entire organization. We also discuss how Equinix’s annual revenue grew from $1 billion to $5 billion over an eight year period, the importance of culture in a digital transformation, and Milind’s view on artificial intelligence and machine learning.