Forum on World Class IT - 316 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Role of CIO

Nirup Krishnamurthy, Former EVP and CTO of The Northern Trust Company

Among other topics, Nirup discusses the following issues with Metis Strategy

  • Switching to global sourcing; how companies will source talent internationally in order to hire the best people for the job
  • The future of the CIO’s job
  • Maximizing the value of IT, whether at a company trying to get out of bankruptcy or at a world class bank
  • How to prepare an IT department for globalization
  • The future of infrastructure outsourcing

Joe Topinka, Chief Information Officer of Red Wing Shoe Company

In this interview, Joe Topinka, the Chief Information Officer of Red Wing Shoe Company, discusses World Class IT principle four, IT and Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Joe’s role as Red Wing’s first CIO
  • The importance of field research for IT
  • How Joe conveys IT strategies in business terms
  • Red Wing’s ongoing eCommerce initiative
  • The importance of R&D and learning from other companies
  • Eye on the Trends: Cloud computing and the plethora of available cloud-based solutions, as well as Big Data and the implications it has for Red Wing’s evolving eCommerce initiative

Brian Bonner, Vice President and Chief Information Officer of Texas Instruments

In this interview, Brian Bonner, VP and CIO of Texas Instruments, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The unique paths that bring CIOs to the Information Officer position
  • Transition of IT from simply a “support role” to an integral aspect of organization’s innovative processes
  • The role of information technology in a business’s strategic planning
  • The benefits to the CIO position for members to hold advisory positions in other organizations
  • Eye on the Trends: The growing importance of big data, cloud computing, analytics, and the importance of not innovating for innovations sake

Abe Lietz, CIO of Jenny Craig and Curves International

In this interview, Abe Lietz, CIO of Jenny Craig and Curves International, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The synergies between Jenny Craig and Curves and the effects of their merger
  • The role of IT at Jenny Craig and Curves encouraging collaboration between businesses
  • His responsibilities as CIO and VP of Service Operations
  • The unique technological demands of Jenny Craig and Curves’s core demographic
  • The implementation of e-business and mobile technology
  • The role of a CIO in a consumer facing context
  • Eye on the Trends: Data analytics to improve the experience and weight loss success, cloud based infrastructure, and bio-metric tracking

Michael Baresich, CIO of Ally Financial Inc

This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com.

    In this interview, Michael Baresich, CIO of Ally Financial Inc, discusses World Class IT Principle One, People; Principle Four, IT and Business Partnerships; and Principle Five, External Partnerships. Some of the topics discussed include:

    • Importance of cross-functional team work to figure out product offerings
    • Keeping an eye out at various human interface platforms to integrate
    • Being involved with external partners to understand technology landscape
    • Incorporating technologies that serve the 21st century consumer
    • Glimpse into the importance of how IT affects decisions requiring acquisitions of companies
    • Strategic importance of being involved in Silicon Valley and Silicon Alley
    • Eye on the Trends: Human Machine Interface; Blockchain; Digital Assistants

    Paula Tolliver, Corporate Vice President and Chief Information Officer of Intel Corporation,

    In this interview, Paula Tolliver, discusses World Class IT Principle Four, IT & Business Partnerships, and World Class Principle Five, External Partnerships. Some of the topics discussed include:

    • Paula’s decision to move to Intel after 20 years at Dow Chemical
    • IT’s role in the transformation and growth of Intel’s portfolio of products and services
    • How IT’s partnerships with businesses within Intel help shape the products and solutions Intel brings to the market
    • The Intel IT Annual Performance Report
    • Implementing predictive analytics, machine learning, and artificial intelligence to drive efficiency, effectiveness, and value
    • Paula’s career path and the diverse roles that she has held

    Rob Austin and Richard Nolan, Authors of The Adventures of an IT Leader

    In this interview, Rob Austin and Richard Nolan discuss their book “The Adventures of an IT Leader” with Metis Strategy. Some of the topics discussed include

    • How a functioning narrative can engage the generation of digital natives to absorb important challenges that a new CIO must prepare for
    • The evolution of IT into a more strategic and critical role than in the past
    • How the CIO truly holds a business management position
    • The importance of a CEO treating IT as a participative, rather than as a spectator sport
    • How the book has found resonance with many CIO leaders as an accurate and telling depiction of their everyday life

    Gaurav Dhillon, Chief Executive Officer of SnapLogic

    In this interview, Gaurav Dhillon, the Chief Executive Officer of SnapLogic, an enterprise application and data integration software development company, discusses World Class IT principle two, Infrastructure, principle four, IT and Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

    • Technologies and capabilities that are ripe for the Cloud
    • SnapLogic’s strategic advisor CIO Council
    • The criticality of integrating technologies and capabilities
    • Embracing the changing technology landscape
    • CIO as the Chief Integration Officer
    • Companies’ need for data scientists
    • Eye on the Trends: The potential of leveraging the Cloud and Big Data together, the potential to access customers and employees in new ways through mobile technologies, and how Analytics will evolve from Business Intelligence to influence everything from pricing, to fraud detection, to product optimization

    Patty Morrison, Executive Vice President of Customer Care Shared Services and Chief Information Officer of Cardinal Health

    In this interview, Patty Morrison, EVP and CIO of Cardinal Health, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • The ways Patty’s experiences as a CIO have lent themselves to taking on additional roles in a customer facing business
    • The importance of having reliable and effective teams from direct reports down to below management levels to be an effective and successful “CIO plus”
    • The learnings from participating as a member of a Board of Directors and the value added to the Board from having a CIO’s perspective
    • The importance of analytics and the ways in which an IT department can include analytics as a core competency to further drive growth and success of a company through the IT team’s work
    • Eye on the Trends: The growing importance of and focus on speed – the various software and methodologies being developed with the aim of increasing speed of delivery and support as a driver of strategic growth

    Jim Dubois, CIO of Microsoft

    In this interview, Jim Dubois, CIO of Microsoft, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • His role and how he prepared for his role as an interim CIO
    • How he drove progress during his initial time as CIO
    • How he ensured that IT was on the same page with business units from a strategic standpoint
    • The changes that are reflected in the way IT now does its work
    • As CIO he acts as an initial customer to his organization, and how he can lend an empathetic ear to other customers of Microsoft
    • Some of the ways that the IT organization is able to work across multiple levels of the organization
    • The strategic roadmap for the future at Microsoft (including the ongoing integration with Nokia, as well as the move to a subscription basis for major Microsoft products)
    • Advice on how to move from an interim CIO to a full time fit for the position
    • Balancing innovation and security with his background as Chief Information Security Officer for Microsoft
    • Eye on the Trends: Big Data, Machine learning, BYOD capabilities, Digitization