Forum on World Class IT - 307 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Role of CIO

Bruce Parker, Former Chief Executive Officer of AirNet Systems and Managing Director of IT Management Group

In this interview, Bruce Parker discusses three of the five principle of World Class IT with Metis Strategy. Some of the topics discussed include

  • How a good CIO is well prepared to become a good CEO
  • Gaining the business’ trust in order to align and innovate
  • The keys to building successful relationships with external partners
  • How to build international teams and to expand into different regions with diverse cultures

Martha Heller, Author of The CIO Paradox: Battling the Contradictions of IT Leadership

In this interview, Martha Heller, Author of The CIO Paradox: Battling the Contradictions of IT Leadership, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • How the role of the CIO has evolved over the years
  • The genesis of Martha’s book The CIO Paradox
  • The characteristics of successful contemporary CIOs
  • How CIOs will need to focus on developing and obtaining individuals with both business and technical expertise for their teams
  • Eye on the Trends: The need to meet consumer technology demands and the increased focus on data analytics.

Rob Carter, Co-CEO and Chief Information Officer of FedEx Corporate Services

In this interview, Rob Carter, Co-CEO and Chief Information Officer of FedEx Corporate Services, discusses World Class IT principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • What technology trends Rob is keen to leverage in the next 3-4 years
  • The evolution of Rob’s responsibilities as a CIO within FedEx, and the benefits of having a position dedicated solely to the pursuits of IT advancement and development
  • The significance of board level access for CIOs within organizations
  • Rob’s personal ideology of engagement over complacency in a leadership position within IT
  • Eye on the Trends: The increasing importance of the connection between physical and digital networks, and the resulting innovations derived from the intersection of these two networks

Stephanie von Friedeburg, CIO of World Bank Group

In this interview, Stephanie von Friedeburg, CIO of the World Bank Group, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Roles and Responsibilities within the World Bank Group
  • The challenges of collaboration within a very diverse set of employees
  • Her path to IT leadership without traditional education in the area
  • Cloud, and the way in which security at the World Bank addresses those technology trends
  • What she’s gained by being at “board level” within the bank and advising with Box.Org
  • Eye on the Trends: Data, and the digitization and structuring of existing data

Diana McKenzie, CIO of Workday

In this interview, Diana McKenzie, CIO of Workday, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How prior experience as a Workday customer has helped her transition into her role as the CIO
  • Her thoughts on the evolving responsibilities of today’s CIO
  • Tying enterprise architecture and microservices to empower business partners and stakeholders
  • How technology advancement has driven collaboration among Workday’s C-suite executives
  • IT’s role in prospecting emerging technologies to create competitive advantage for the organization
  • A glimpse into the priorities and strategic plans of the team she leads at Workday
  • Eye on the Trends:Big Data, Analytics, Virtual Personal Assistants

Duane Anderson, Chief Information Officer of Marquette Group and USMotivation

In this interview, Duane Anderson discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • The key insights garnered as a new CIO
  • The process of acclimating yourself to a new role
  • The role an IT department plays for a company that relies on data gathering, synthesizing, and reporting
  • The crucial role IT’s responsibility for infrastructure plays in acquisitive companies
  • How in order to cut costs during the economic malaise, he categorized IT investment into three majors categories: utility expenses, maintenance capital, and new development/capabilities
  • The evolving profile of successful IT associates and how many are coming from areas of study outside computer engineering backgrounds

Jim Whitehurst, Chief Executive Officer and President of Red Hat, Inc.

In this interview, Jim Whitehurst, the Chief Executive Officer and President of Red Hat, Inc., discusses World Class IT principle one, People, principle four, IT-Business Partnerships, and principle five, External Partnerships with Metis Strategy. Some of the topics discussed include:

  • How open source enables constituents to contribute and make significant improvements to products
  • How a good deal of innovation in IT comes from users
  • How Red Hat acts as a catalyst of communities, and seeks to influence as opposed to manage
  • The evolving role of the CIO, and how CIOs have more opportunities to see across the business
  • How Red Hat seeks to engage and collaborate with leading edge companies

Lee Congdon, Chief Information Officer of Red Hat

In this interview, Lee Congdon, Chief Information Officer of Red Hat, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The evolution of Lee’s responsibilities as a CIO within Red Hat, and the challenges of heading an engineer-dominant staff
  • The significance and direction of innovation within the IT department at Red Hat
  • How open-source, non-hierarchical organizations can flourish with the implementation of an Agile infrastructure
  • Eye on the Trends: The ever-increasing importance of cloud-computing and consumer based collaboration solutions

Celso Guiotoko, Alliance Global VP, Corporate VP, and CIO of Renault-Nissan

In this interview, Celso Guiotoko, Alliance Global VP, Corporate Vice President, and CIO of Renault-Nissan, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His areas of responsibility at Renault/Nissan
  • Leadership characteristics underneath Celso (decentralized v. centralized) for Nissan and Renault respectively
  • Best and Vitesse programs at Renault Nissan
  • Technology changing the way in which consumers are likely to experience driving in their car
  • The future of autonomous automobiles
  • How IT and the engineering/research areas work together
  • Eye on the Trends: 3D modeling, and the internet of things in the manufacturing/production line

Rob Lux, EVP and CIO of Freddie Mac

In this interview, Rob Lux, EVP and CIO of Freddie Mac discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • An overview of the recent projects where IT played an integral role
  • Utilizing metrics to drive customer satisfaction
  • The transformation undertaken by the IT department following the financial crisis
  • The technologically-informed business executives present Freddie Mac
  • Enhancing IT’s relationship with the organization through the BTO
  • Governance practices for large scale agile projects