Forum on World Class IT - 94 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: SaaS

Ken Venner, Executive Vice President, Corporate Services, and Chief Information Officer of Broadcom

In this interview, Ken Venner, Executive Vice President, Corporate Services and Chief Information Officer of Broadcom, a designer and developer of semiconductors for wired and wireless communications, discusses principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • Making IT “like air”- there and ready to use in plenty, without the need to think about it
  • The challenge and blessing of working with such a large percentage of technically savvy stakeholders
  • Ken’s “walk-crawl-run” approach to collaboratively prototyping solutions to demonstrate value
  • Being “stractical”: maintain the balance between strategic and tactical
  • Broadcom’s acquisitive nature and how IT enables successful transactions
  • Eye on the trends: Consumerization of IT relevance for CIOs, video for content delivery and collaboration, IT professionals getting out of the infrastructure business, and how IT security is under-emphasized

Norm Fjeldheim, Senior Vice President and Chief Information Officer of Qualcomm

In this interview, Norm Fjeldheim, Senior Vice President and Chief Information Officer of Qualcomm discusses principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • How the CIO role and IT fit into a very technical company
  • Qualcomm IT’s priorities
  • Norm’s long-term strategic mindset that is enable by a long tenure
  • Not outsourcing IT and still capturing equal efficiencies
  • Hiring and training for a balanced business-IT skill set
  • Eye on the trends: Software as a Service (SaaS) and its ability to change the cost structure and operations of IT; the influence of the Consumerization of IT and the reality of intuitive user experience outweighing the value of increased functionality; and Cloud Computing and how through diligent management Qualcomm has been able to reach equal internal cost efficiencies to third party providers such as Amazon

Dennis Self, Senior Vice President and Chief Information Officer of Electronic Arts

In this interview, Dennis Self, Senior Vice President and Chief Information Officer of Electronic Arts discusses principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • The evolution of the role of IT at Electronic Arts
  • The digital disruption happening in the media and entertainment industry
  • Mobile gaming, social gaming, and the management of gamer communities
  • Risk management and the importance of security within EA
  • How the tech savviness of employees throughout EA affects IT
  • The importance of advanced analytics
  • How the proximity to Silicon Valley influences IT
  • Eye on the trends: Cloud computing, SaaS, virtualization offerings, advanced analytics, collaboration technologies, security and risk management technologies, mobile technologies, the consumerization of IT

Jo-ann Olsovsky, Chief Information Officer of BNSF Railway

In this interview, Jo-ann Olsovsky, Vice President and Chief Information Officer of BNSF Railway discusses principles two, Infrastructure, and four, IT-Business Partnerships of World Class IT with Metis Strategy. Some of the topics discussed include:

  • Technology in the rail industry
  • Need for collaboration and inter-operability
  • Life after the Berkshire Hathaway acquisition
  • Mindset of a CIO in a B2B Company
  • Learning a new industry and company
  • Eye on the trends: BNSF’s use of mobile computing to help its customers track their freight, the challenges of the consumerization of IT, the evolution of the “always on” hand held device and information at the fingertips without the need to launch applications, the potential for video and imagery in rail, the digital storage boom and power of cloud computing and visualization