Forum on World Class IT - 285 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Security

Gary Beach, Publisher Emeritus of CIO Magazine

In this interview, Gary Beach, publisher emeritus of CIO magazine, discusses World Class IT principle one, People, with Metis Strategy. Some of the topics discussed include:

  • Discussion of Gary Beach’s bestselling book, The U.S. Technology Skills Gap, and the need for America to produce more IT talent
  • The technology skill gap in America, and potential education solutions to resolve the problem
  • The growing importance of emerging MOOCs, and their necessary emphasis on STEM subjects
  • The state of the CIO today in comparison to the last five years, and the stagnation of business perception of IT
  • Eye on the Trends:Positive potential of big data mining in relation to customer happiness and product development; downside of this data cache from the security point of view

Gene Kim, Entrepreneur and Author of The Phoenix Project

In this interview, Gene Kim, Entrepreneur and Author of The Phoenix Project discusses World Class IT Principle two, Infrastructure, and Principle three, Project and Portfolio Management, with Metis Strategy. Some of the topics discussed include:

  • The concept of DevOps and its impactful presence in tech giants such as Amazon, Netflix, and Etsy
  • The transferability of the DevOps perspective across a wide variety of industries, sectors, and organizational models
  • Characteristics, as noted by Gene, that the best and most impactful leaders managing DevOps tend to have
  • The confluence of changes in technology, people, and processes that has led to the era of DevOps
  • Themes from Gene’s forthcoming book, The DevOps Cookbook
  • Eye on the Trends: Containers as a mechanism for rapid, automated testing by developers

Bob Fecteau, CIO of SAIC

In this interview, Bob Fecteau, CIO of SAIC, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • What SAIC does and what IT’s role is in the organization
  • How he can act as an empathetic advisor to his customer organizations as a client of the products themselves
  • The methods involved in how he empowers the workforce to improve efficiency
  • The way in which he organizes himself with all the change that has occurred recently, as a new hire at an organization now undergoing a split
  • How he thinks about balancing the risk of fast-moving innovation with the potential for finding new opportunities with innovative ideas
  • Eye on the Trends: SaaS, and the security of cloud platforms, the Internet of Things

David Bray, Chief Information Officer of the Federal Communications Commission

In this interview, David Bray, Chief Information Officer of the Federal Communications Commission, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His role as CIO within the FCC
  • How he prioritized his work as he began at the organization
  • How he has matched the skillsets needed at the FCC to the skills needed for future technology trends
  • The drive towards cloud infrastructure and how he balances that desire with security concerns
  • His prolific use of social media
  • His quest for learning and how he has balanced it against his professional work
  • His path to the public sector and public service
  • The desire for increased collaboration between the public and private sector
  • Eye on the Trends: International relationships in Australia and Taiwan as a bridge from East to West, the Internet of Everything, Crowdsourcing
  • Timothy Kasbe, Chief Operating Officer of Gloria Jeans

    In this interview, Timothy Kasbe, Chief Operating Officer of Gloria Jeans, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • A review of Gloria Jeans and his role as Chief Operating Officer
    • Strategic priorities and his roadmap for the next several years
    • His international career, and how he has adjusted to a role within Russia
    • Retail within Russia and how he has found the technical capabilities of Gloria Jeans, and Russia, from a broader perspective
    • Sources of innovation and how they have changed in the retail space across his career
    • How his time as CIO has prepared him to be the COO
    • Advice on how to follow this same path as a CIO at another company
    • How he handles internal versus external security capabilities
    • Eye on the Trends: Human Technology Interfaces, Virtual Reality, the Internet of Things, Machine Learning, Cloud Computing, the Digitization of Enterprise, Customer Centricity, Security

    Ron Ross, Fellow of the National Institute of Standards and Technology

    In this interview, Ron Ross, Fellow at the National Institute of Standards and Technology, discusses World Class IT Principle Two, Infrastructure and Principle Five, External Partnerships. Some of the topics discussed include:

    • His organization, the National Institute of Standards and Technology, and his role within it
    • The paradigm shift in the complexity of technology and our ability to protect it
    • How the Internet of Things complicates the security problems already in place
    • NIST’s publication – Systems Security Engineering: An Integrated Approach to Building Trustworthy Resilient Systems
    • Who NIST engages for their publications and how they engage with their partners
    • TACIT Security – Threats, Assets, Complexity, Integration, and Trustworthiness
    • How people-centric security problems can be better addressed
    • The role that business continuity and disaster recovery plans play in security
    • Building security into systems to increase the level of confidence in systems

    Chris Perretta, Global Head of Enterprise Data and Technology of State Street

    In this interview, Chris Perretta, Global Head of Enterprise Data and Technology of State Street, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • His responsibilities as Global Head of Enterprise Data and Technology of State Street Bank
    • How his staff has been re-organized as the emphasis on data and technology has taken place
    • The digital enterprise, and how he thinks about digital customer experience
    • The implementation of Industrial Agile
    • How he tracks the value and ROI of investments within the IT department
    • Projects that have been innovative within the organization
    • How he has managed the portfolio of projects and ensured that IT has become more standardized
    • The value of technology and how non-technical people have become more interested in technology
    • Security and how he balances the need for security with innovation and risk-taking
    • Eye on the Trends: Blockchain (a distributed database based on bitcoin protocol)

    Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com

    In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Background on GoDaddy’s business
    • Arne’s strategic priorities at GoDaddy for the future
    • International expansion and the role that IT plays in the GoDaddy’s international growth strategy
    • How he has built and organized his team to focus on the global cloud
    • Openstack and how he has focused a large amount of his efforts in that area
    • The launch of a social-minded intranet at GoDaddy
    • How he sees the role of CIO within an organization where everybody has a high level of technology expertise
    • Eye on the Trends: Big Data and Analytics, Security, DevOps, Software Defined Networks

    Mike Heim, CIO of Whirlpool

    In this interview, Mike Heim, CIO of Whirlpool, discusses World Class IT principle one, People; principle three, Project and Portfolio Management; and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • His responsibilities as CIO
    • The benefits of being a product owner as well as a leader
    • How dramatic change has allowed him and his team to become front office collaborators as well as back office support
    • The future of IoT and its effects on home appliances
    • How IT addresses security in an increasingly digital world
    • A glimpse into how he managed to transform the workplace using Google Apps
    • IT’s role in the collaboration and development of new ideas
    • The governance and culture required to create an organization that is able to respond quickly
    • Eye on the Trends: Cloud computing, 3D printing, Machine learning