Technovation with Peter High - 371 Interviews and Podcasts

Welcome to the Technovation with Peter High, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Security

David Bray, Chief Information Officer of the Federal Communications Commission

In this interview, David Bray, Chief Information Officer of the Federal Communications Commission, discusses World Class IT principle 1, People, principle 2, Infrastructure, and Principle 4, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • His role as CIO within the FCC
  • How he prioritized his work as he began at the organization
  • How he has matched the skillsets needed at the FCC to the skills needed for future technology trends
  • The drive towards cloud infrastructure and how he balances that desire with security concerns
  • His prolific use of social media
  • His quest for learning and how he has balanced it against his professional work
  • His path to the public sector and public service
  • The desire for increased collaboration between the public and private sector
  • Eye on the Trends: International relationships in Australia and Taiwan as a bridge from East to West, the Internet of Everything, Crowdsourcing
  • Timothy Kasbe, Chief Operating Officer of Gloria Jeans

    In this interview, Timothy Kasbe, Chief Operating Officer of Gloria Jeans, discusses World Class IT principle two, Infrastructure, and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • A review of Gloria Jeans and his role as Chief Operating Officer
    • Strategic priorities and his roadmap for the next several years
    • His international career, and how he has adjusted to a role within Russia
    • Retail within Russia and how he has found the technical capabilities of Gloria Jeans, and Russia, from a broader perspective
    • Sources of innovation and how they have changed in the retail space across his career
    • How his time as CIO has prepared him to be the COO
    • Advice on how to follow this same path as a CIO at another company
    • How he handles internal versus external security capabilities
    • Eye on the Trends: Human Technology Interfaces, Virtual Reality, the Internet of Things, Machine Learning, Cloud Computing, the Digitization of Enterprise, Customer Centricity, Security

    Ron Ross, Fellow of the National Institute of Standards and Technology

    In this interview, Ron Ross, Fellow at the National Institute of Standards and Technology, discusses World Class IT Principle Two, Infrastructure and Principle Five, External Partnerships. Some of the topics discussed include:

    • His organization, the National Institute of Standards and Technology, and his role within it
    • The paradigm shift in the complexity of technology and our ability to protect it
    • How the Internet of Things complicates the security problems already in place
    • NIST’s publication – Systems Security Engineering: An Integrated Approach to Building Trustworthy Resilient Systems
    • Who NIST engages for their publications and how they engage with their partners
    • TACIT Security – Threats, Assets, Complexity, Integration, and Trustworthiness
    • How people-centric security problems can be better addressed
    • The role that business continuity and disaster recovery plans play in security
    • Building security into systems to increase the level of confidence in systems

    Chris Perretta, Global Head of Enterprise Data and Technology of State Street

    In this interview, Chris Perretta, Global Head of Enterprise Data and Technology of State Street, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

    • His responsibilities as Global Head of Enterprise Data and Technology of State Street Bank
    • How his staff has been re-organized as the emphasis on data and technology has taken place
    • The digital enterprise, and how he thinks about digital customer experience
    • The implementation of Industrial Agile
    • How he tracks the value and ROI of investments within the IT department
    • Projects that have been innovative within the organization
    • How he has managed the portfolio of projects and ensured that IT has become more standardized
    • The value of technology and how non-technical people have become more interested in technology
    • Security and how he balances the need for security with innovation and risk-taking
    • Eye on the Trends: Blockchain (a distributed database based on bitcoin protocol)

    Arne Josefsberg, CIO and Chief Infrastructure Officer of GoDaddy.com

    In this interview, Arne Josefsberg, Chief Information Officer and Chief Infrastructure Officer of GoDaddy.com discusses World Class IT Principle One, People, and Principle Four, IT & Business Partnerships. Some of the topics discussed include:

    • Background on GoDaddy’s business
    • Arne’s strategic priorities at GoDaddy for the future
    • International expansion and the role that IT plays in the GoDaddy’s international growth strategy
    • How he has built and organized his team to focus on the global cloud
    • Openstack and how he has focused a large amount of his efforts in that area
    • The launch of a social-minded intranet at GoDaddy
    • How he sees the role of CIO within an organization where everybody has a high level of technology expertise
    • Eye on the Trends: Big Data and Analytics, Security, DevOps, Software Defined Networks

    Mike Heim, CIO of Whirlpool

    In this interview, Mike Heim, CIO of Whirlpool, discusses World Class IT principle one, People; principle three, Project and Portfolio Management; and principle four, IT & Business Partnerships, with Metis Strategy. Some of the topics discussed include:

    • His responsibilities as CIO
    • The benefits of being a product owner as well as a leader
    • How dramatic change has allowed him and his team to become front office collaborators as well as back office support
    • The future of IoT and its effects on home appliances
    • How IT addresses security in an increasingly digital world
    • A glimpse into how he managed to transform the workplace using Google Apps
    • IT’s role in the collaboration and development of new ideas
    • The governance and culture required to create an organization that is able to respond quickly
    • Eye on the Trends: Cloud computing, 3D printing, Machine learning

    Dinu Parel, Chief Information Officer of Dover Corporation

    In this interview, Dinu Parel discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

    • An overview of Dover Corporation and its structure, including its four diverse business segments – Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment
    • How IT is organized, including Dinu’s efforts to establish the enterprise IT function to provide strategy, governance, and shared services to the traditionally decentralized, operating business-based IT
    • Dinu’s experience as Dover’s first-ever CIO, and the rationale behind Dover creating a CIO role after 60 years without one
    • How Dinu finds the right balance between standardization at the enterprise level and customization at the business-unit level, including standardization priorities such as security and infrastructure
    • Which efforts Dinu has prioritized, such as high enterprise risk, modernizing infrastructure, people, and governance
    • Dinu’s current strategic priorities, and his focus on transforming IT from a focus on back-office support to becoming a leader in business growth and innovation
    • Eye on the Trends: blockchain

    Brad Strock, Chief Information Officer of PayPal

    In this interview, Brad discussed World Class IT Principle Three, Project and Portfolio Management, and Principle Five, External Partnerships. Among the topics discussed include:

    • An overview of PayPal’s business, as well as Brad’s purview as CIO
    • PayPal’s transformation into a more customer-centric company, such as giving customers more choices of funding vehicles
    • How PayPal has successfully navigated the shift to mobile, resulting in a 50 percent increase in mobile payment volume in 2017
    • The top priorities that Brad is focused on, including security, stability, strategically enabling the company’s business strategy, and improving the company’s ability to effectively collaborate
    • Brad’s experience going from Bank of America, a traditional finance organization, to PayPal, one of the first digitally native companies in the finance space
    • Brad’s career path, including his path from engineer to finance industry to technology executive
    • Eye on the Trends: financial inclusion of the over 2 billion people globally without financial services, AI/ML/process robotics

    Toomas Hendrick Ilves, Former President of Estonia

    In this interview, President Ilves discussed World Class IT Principle Two, Infrastructure, and Principle Five, External Partnerships, among other topics including:

    • How President Ilves’ international upbringing shaped his worldview, including the influences of growing up bilingual, being a child of refugee parents, and learning to program at a young age
    • The role that President Ilves played in pushing the digitization narrative, both before he was President as part of the underground Communist resistance, as well as during his presidency
    • The impact that becoming a newly independent nation around the time that the internet was exploding had on Estonia’s ability to recognize the power of a digital society, and Estonia’s early digitization efforts such as e-identity and the X-Roads distributed architecture which was implemented in 2001
    • The collaboration required between the government, the private sector, and the public that was required to digitize the nation, why the private sector and general public have been more enthusiastic than the government due to the business efficiencies and personal conveniences, and how thee digital system is decoupled from politics in the mind of the Estonian people
    • Estonia’s cyber-war with Russia, which was the first of its kind, and how it resulted in the creation of the NATO Center for excellence in Cyber Security, which is located in Estonia
    • The features of Estonia’s e-residency program, such as being able to become an e-citizen and set up an online business registered in the European Union, and how that helps Estonia’s economy compensate despite its small geography and population
    • President Ilves’ focus since leaving office, including his academic focus on threats to democracy in the digital era, and work with other nations that are interesting in emulating Estonia’s digital society

    Gary Beach, Publisher Emeritus of CIO Magazine

    In this interview, Gary Beach, publisher emeritus of CIO magazine, discusses World Class IT principle one, People, with Metis Strategy. Some of the topics discussed include:

    • Discussion of Gary Beach’s bestselling book, The U.S. Technology Skills Gap, and the need for America to produce more IT talent
    • The technology skill gap in America, and potential education solutions to resolve the problem
    • The growing importance of emerging MOOCs, and their necessary emphasis on STEM subjects
    • The state of the CIO today in comparison to the last five years, and the stagnation of business perception of IT
    • Eye on the Trends:Positive potential of big data mining in relation to customer happiness and product development; downside of this data cache from the security point of view