Forum on World Class IT - 299 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Talent Management

Richard Nolan, William Barclay Harding Professor Emeritus of Management of Technology at Harvard Business School, Philip M. Condit Endowed Chair in Business Administration at the University of Washington's School of Business

In this interview, Richard Nolan discusses two of the principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • The three main eras of IT: DP, Micro, and Network
  • The emergence of digital natives
  • Realizing the vision of IT infrastructure becoming a universally available commodity
  • How IT is indispensable for product driven innovation
  • The necessity for new CIOs to understand the competitive strategy of their organization, the industry, their company’s culture, and the company’s ability to change

Horace Chu, Head of Information Management Services, Gammon Construction

In this interview, Horace Chu, the Head of Information Management Services at Gammon Construction, a leading construction company based in Hong Kong, discusses World Class IT principle one, People, principle three, Project and Portfolio Management, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The benefits of being jointly owned by two parent companies
  • The alignment of all projects to IT and business strategy
  • Identifying opportunities for improvement through an internal satisfaction survey
  • Gammon’s approach to career development
  • How Gammon fosters an innovative culture
  • Eye on the Trends: The internal application of social computing for knowledge management and information sharing, as well as the use of smartphone technology to enhance awareness and opportunities in the recruiting process

Umar Saif, Vice Chancellor of Information Technology University, Pakistan

In this interview, Umar Saif, Vice-Chancellor of Information Technology University in Pakistan, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How he leveraged experiences at Cambridge and MIT to bring back lessons to Pakistan
  • How LUMS first responded to the entrepreneurial ethos that Umar brought to the table
  • Umar’s innovations and projects that have had real social and private sector impact in Pakistan
  • Cultural and logistical constraints faced by tech entrepreneurs in Pakistan, including a murky intellectual property legal space
  • The rise of citizen journalism
  • Eye on the Trends: Fundamental changes occurring in the education and media fields, which create great opportunities for entrepreneurs like Umar in Pakistan

Cynthia Stoddard, SVP and CIO of Netapp

In this interview, Cynthia Stoddard, Senior Vice President and Chief Information Officer of Netapp, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

  • Her organization, Netapp, the significant transformation it is undergoing, and IT’s role in that transformation
  • How her organization uses its own products and the advantages of being a CIO in an organization that serves IT departments
  • The way that she and her team engages with Netapp’s customer base
  • IT’s role in innovation at Netapp
  • The methods used to track and retain excellent IT talent
  • Her career path and areas of commonality between IT departments in different industries
  • The strengths of younger employees of the organization and the talent they bring to the organization
  • Eye on the Trends: Cloud infrastructure, the Digitization of Business

Susan Swart, CIO, International Monetary Fund

In this interview, Susan Swart, CIO of the International Monetary Fund, discusses World Class IT Principle One, People, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Organization of the IT department given the broad purview of the IMF
  • Sought-after skills and qualities of IT team members
  • Creating a new ecosystem with the engagement of new partners
  • Her path as an executive and advice for women in the field
  • Mentoring programs and the importance of increasing the pool of potential female hires
  • Eye on the trends: AI in surveillance and natural language processing, Fintech, block chain

Rob Dowler, Corporate Chief Strategist and Assistant Deputy Minister Responsible for Enterprise Information Technology Strategy, Policy and Planning, E-government, Controllership and Excellence/Education for the Province of Ontario

In this interview, Rob Dowler discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • How a federated IT structure allows the organization to act vertically within business units- or ministries- as well as horizontally across the government
  • The mature strategic planning process the Government of Ontario employs in order to ensure the efficient use of tax-payer money
  • How hosting an “internal consulting function” allows the organization to flexibly allocate permanent employees within the government based on project needs at “whole-sale” cost
  • The importance of maintaining metrics in order to ensure the organization stays on course
  • The shift in desired skills of future employees, and how those employees should be prepared to be “great enablers of public service delivery”

Asiff Hirji, Partner at TPG Capital, Former President, COO, & CIO of TD Ameritrade

In this interview, Asiff Hirji, Partner at TPG Capital and Former President, COO, & CIO of TD Ameritrade, discusses World Class IT principle one, People, principle four, IT and Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • A career progression from application developer to business leader
  • The technical and business challenges to address through a merger
  • The importance of attracting, retaining, and developing the best talent
  • How vendors should articulate value to CIOs
  • Eye on the Trends: how to transform a business model through technology, and companies’ ability to position themselves amid technology change- such as cloud computing

Nic Borg, Chief Product Officer and Co-Founder of Edmodo

In this interview, Nic Borg, Chief Product Officer and Co-Founder of Edmodo, a privake K-12 classroom communication tool, discusses World Class IT principle one, People, and principle four, IT & Business Partnerships with Metis Strategy. Some of the topics discussed include:

  • Revolution of the distribution model utilized by Edmodo and other virtual education platforms
  • The significance of focusing exclusively on as pre-K to grade 12 audience, and the challenges of reaching those of a younger age
  • The need for a digital platform in education
  • How Edmodo is designed primarily from the teacher’s point of view
  • Eye on the Trends:The growing importance and power of a global education network

Tom Reilly, CEO of Cloudera

In this interview, Tom Reilly, Chief Executive Officer of Cloudera, discusses World Class IT Principle One, People and Principle Four, IT-Business Partnerships. Some of the topics discussed include:

  • His organization, Cloudera, where it stands now, and the current priorities at Cloudera
  • The path to success for older organizations with large antiquated infrastructures and for Digital-native organizations
  • Industries that Cloudera is working with the most
  • How Cloudera maintains its competitive advantages
  • How he came to be at Cloudera after the founding of the organization
  • The way in which he has forged a strong relationship with the founders of the organization
  • How the organization thinks about remaining a private company compared to going public
  • The team at Cloudera and the methods he uses to build and retain the team
  • How he thinks about strategic planning and how the organization continues to pivot
  • The relationships that have been built with several MOOCs (Massive Online Open Courses)
  • Some industry-specific use cases

Baljit Dail, CEO of JDA Software

In this interview, Baljit Dail, CEO of JDA Software, discusses World Class IT Principle One, People; Principle Two, Infrastructure; and Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Importance of cross-functional team work to figure out product offerings
  • Continually improving talent management and building people skills
  • Importance of technology to drive strategic decisions
  • Staying abreast of the competitive landscape
  • Importance of investments in R&D towards developing more integrations
  • Traditional brick and mortar retails versus digital natives
  • Eye on the Trends: Talent Management; Integration Platform; Supply Chain Solutions