Forum on World Class IT - 337 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Talent Management

Brian Cameron, Professor of Practice and Director of the Enterprise Architecture Initiative in the College of Information Sciences and Technology at the Pennsylvania State University

In this interview, Brian Cameron discusses two principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • The development and growth of the unique Enterprise Integration program that he leads at Pennsylvania State University
  • His role in the formation of a corporate and government advisory board on Enterprise Architecture and the ways in which he has leveraged that position to improve the program that PSU offers
  • The research efforts and importance of understanding the idea of the hybrid approach that so many organizations are adopting, which blends various methodologies
  • The career path, place, and future for undergraduates that study Enterprise Architecture in the corporate space
  • The development and future of the field of Enterprise Architecture education

Ben Fried, Chief Information Officer of Google

In this interview, Ben Fried, Chief Information Officer of Google discusses principle two, Infrastructure, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships of World Class IT with Metis Strategy. Some of the topics discussed include:

  • Role of IT at Google
  • Ben’s priorities for IT
  • Google’s “20% Time” and Open Source openness
  • The “corporatization of consumer technologies” (or the consumerization of IT)
  • Cloud computing’s benefits and impact on IT
  • The future IT worker
  • Eye on the trends: The criticality of browser security and how it should not be an afterthought for CIOs, the rise of Android and tablets in the enterprise and the need for CIOs to proactively manage, rather than react to the change, and the emergence and potential of the Chrome Operating System to solve many of the challenges brought on by personal computing

Aaron Levie, CEO and Co-Founder of Box

In this interview, Aaron Levie, Chief Executive Officer and Co-Founder of Box, a leader in online file sharing and cloud content management, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Themes of the upcoming BoxWorks conference
  • Box’s ability to attract and retain top talent from other IT firms
  • Box’s focus on delivering enterprise IT solutions through a consumer IT approach
  • Eye on the Trends: Yesterday’s competitors are becoming today’s partners in IT. As consumers and enterprises demand more flexibility, connectivity, and functionality often from the same device, different solutions providers have to collaborate

Dr. Jim Goodnight, CEO of SAS Institute

In this interview, Dr. Jim Goodnight, Co-creator of SAS Software and CEO of SAS Institute, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The creation of SAS Software
  • The founding of the SAS Institute
  • The unique culture at the SAS Institute
  • Eye on the Trends: Analytics, although a field that has been in existence for many years, is growing in importance as the focus on processing larger volumes of data faster becomes even more central to a company’s strategic growth.

Angela Duckworth, Author of Grit: The Power of Passion and Perseverance

In this interview, Angela Duckworth, Author of Grit: The Power of Passion and Perseverance, discusses World Class IT Principle One, People. Some of the topics discussed include:

  • The definition of “Grit” and how she had made it part of her life’s work
  • How passion is something that must be found and how it contributes to “Grit”
  • The development of the “Hard Thing Rule” and what that means
  • The traits of gritty people: interest, practice, purpose, and hope
  • Her background teaching math in NYC and how that influences her thoughts on “Grit”
  • Lessons for organizations that have formulated a gritty culture
  • How you should factor grittiness into recruiting
  • The Character Lab in Philadelphia that she runs, and its mission

Rick King, EVP and CIO of Thomson Reuters

In this interview, Rick King, EVP and CIO of Thomson Reuters, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The role of the CIO in an information based company
  • Recruiting and retaining talent
  • Providing employees with opportunities for growth and advancement
  • Leading with the mindset of a teacher or coach
  • Proven techniques for increasing the presence of women in all levels of an organization
  • Veteran advice for technologists seeking a board position
  • The benefits of involving CIOS when developing strategic partnerships
  • Creating symbiotic relationships with partners to drive and support growth and innovation

Darko Hrelic, CIO of Gartner Inc

In this interview, Darko Hrelic discusses four of the five principle of World Class IT with Metis Strategy. Some of the topics discussed include

  • The difficulty in finding skills and talent that meet the challenges of tomorrow as well as those of yesterday
  • How quickly technology expectations are changing: “email is legacy”
  • The need for IT/Business alignment, if IT does not want to become irrelevant
  • The importance of depth of knowledge rather than breadth of knowledge

Norm Fjeldheim, Senior Vice President and Chief Information Officer of Qualcomm

In this interview, Norm Fjeldheim, Senior Vice President and Chief Information Officer of Qualcomm discusses principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include:

  • How the CIO role and IT fit into a very technical company
  • Qualcomm IT’s priorities
  • Norm’s long-term strategic mindset that is enable by a long tenure
  • Not outsourcing IT and still capturing equal efficiencies
  • Hiring and training for a balanced business-IT skill set
  • Eye on the trends: Software as a Service (SaaS) and its ability to change the cost structure and operations of IT; the influence of the Consumerization of IT and the reality of intuitive user experience outweighing the value of increased functionality; and Cloud Computing and how through diligent management Qualcomm has been able to reach equal internal cost efficiencies to third party providers such as Amazon

Kevin Hart, EVP and CTO of Cox Communications

In this interview, Kevin Hart, Executive Vice President and Chief Technology Officer of Cox Communications, the third-largest cable entertainment and broadband services provider in the country, discusses World Class IT principle one, People, principle three, Project and Portfolio, and principle four, IT & Business Partnership, with Metis Strategy. Some of the topics discussed include:

  • The uniqueness of his role at CTO at Cox
  • His first 100 days plan for his CTO role
  • How he has implemented a faster pace of innovation within technology at Cox, in order to compete within the rapidly-evolving video entertainment market
  • Eye on the Trends: Aligning IT initiatives with overall business goals at firms through evolving roles of the CIOs and CTO, and the steps Ken has undertaken to institutionalize formalized training programs such as CIO University

Michael Lucas, Global Chief Information Officer of Hogan Lovells

In this interview, Mike Lucas, Global Chief Information Officer of Hogan Lovells, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The steps he took to prepare for the Global CIO job at Hogan Lovells
  • The most important processes or technologies implemented within the first “100 days” on the job
  • Movement towards the role of “global” CIO, and the implications this position will have for firms in the future
  • Defining the parameters of success from an IT standpoint in a global organization
  • Eye on the Trends: The growing importance of IT services in the legal field – enabling remote working capabilities for lawyers and protecting client data