Forum on World Class IT - 285 Interviews and Podcasts

Welcome to the Forum on World Class IT podcast series, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Talent Management

Mike Kistner, Chairman and Chief Executive Officer of Pegasus Solutions

In this interview, Mike Kistner discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • How a recession presents opportunities to provoke more change with less resistance
  • The need to reassess reengineered processes in order to constantly stay relevant
  • How the path of CIO to CEO will continue to become a more popular trend
  • The importance of balance between business acumen and IT prowess for IT personnel
  • How including vendors and customers in the technology roadmap can help improve product development

Bill Krivoshik, Senior Vice President and Chief Information Officer of Time Warner

In this interview, Bill Krivoshik, the SVP and Chief Information Officer of Merck, discusses World Class IT principle one, People, principle two, Infrastructure, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Bill’s first steps in taking on the enterprise CIO role at Time Warner
  • How the enterprise CIO role helps Bill drive efficiencies through standardization across business units
  • How Bill employs a peer mentor group as opposed to a vendor management group
  • The value of Time Warner’s brand in attracting and retaining top talent
  • Eye on the Trends: Cloud and SaaS, and how it enables organizations to shift from a fixed to variable cost structure, as well as the consumerization of IT and mobility, and how it enables access to information on any device

Simon Nelson, Chief Executive Officer of FutureLearn

In this interview, Simon Nelson, CEO of FutureLearn, a prominent MOOC, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Simon’s vision for FutureLearn, and how he started the company
  • How he has leveraged his non-academic background to run a MOOC
  • FutureLearn’s revenue model, and what Simon thinks about his company’s position vis-à-vis traditional educational institutions and other MOOCs
  • How FutureLearn engages cultural institutions to enhance its product
  • Eye on the Trends: Mobile learning, changing technology to make MOOC learning more conducive to non-STEM subjects

Marc Lore, CEO and Founder of Jet

In this interview, Marc Lore, CEO and Founder of Jet, discusses World Class IT principle one, People, and principle four, IT-Business Partnerships , with Metis Strategy. Some of the topics discussed include:

  • Overcoming the inefficiencies of the existing market and what market opportunities exist for Jet
  • How he defines the areas of focus for Jet.com
  • Some of the things he has learned from Beta testing the website
  • His sources of profitability by being in a subscription model with a membership fee
  • His time at Quidsi and how his experiences have colored his perspective while launching another retail space venture
  • The advantages of his experience in the financial world as it applies to his current work
  • How he has planned his leadership team to balance strengths and weaknesses
  • How he plans the strategic direction of the new organization

Kathy McElligott, CIO of McKesson

In this interview, Kathy discusses the following issues with Metis Strategy:

  • The balance in a federated business model between shared services and independent business units
  • Interoperability in the healthcare industry
  • IT’s role in effectively using data analytics across the businesses/enterprise
  • Board service
  • Creation of technology hubs across the country to attract talent
  • Relationship between McKesson Ventures (VC), IT, McKesson business units and startups

Ramón Baez, VP of Information Services and CIO of Kimberly-Clark

In this interview, Ramón Baez discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • Using lean methodologies to simplify and improve internal IT processes
  • Providing high-potential employees with the same type of leadership development training that management receives
  • The advantages of embedding IT employees in the business to help with alignment
  • Creating a digital center of excellence that partners technology and marketing teams
  • The importance of frequently conducting management reviews, executive reviews, and operational reviews

Kim Stevenson, Vice President and Chief Information Officer of Intel Corporation

In this interview, Kim Stevenson, the VP and Chief Information Officer of Intel, discusses World Class IT principle one, People, and principle four, IT and Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How Intel is establishing business intelligence programs and the value they contribute to the business
  • The war for talent in IT and the traits Intel seeks in IT leaders
  • How Intel IT seeks to understand the business and its strategy at every level of the organization
  • Intel’s innovative IT on the Go vending machines
  • Eye on the Trends: How cloud computing will be fundamental for IT, as well as social computing and how it will affect work conducted in the enterprise

Anant Agarwal, President of edX

In this interview, Anant Agarwal, President of edX, a prominent MOOC, discusses World Class IT principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The genesis of the idea behind edX
  • Four aspects that make edX different from the other MOOCs
  • How edX benefits both its university partners and other universities unaffiliated with edX
  • edX’s KPIs
  • edX’s new strategic forays in to content for Advanced Placement (AP) tests and corporate training
  • Eye on the Trends: Increasing focus on research at MOOC-partner universities, blended courses at universities that combine online and traditional learning

Trevor Schulze, CIO of Micron Technology

In this interview, Trevor Schulze, Chief Information Officer of Micron Technology , discusses World Class IT principle one, People, and principle four, IT-Business Partnerships. Some of the topics discussed include:

  • How he became the first CIO of Micron Technology, and how he prepared to start the role
  • How his experience as an IT executive has helped him converse with senior management
  • How he organized himself during his first 100 days in the role of CIO
  • Some examples of the quick wins and organization changes he made upon joining Micron technology
  • Strategic imperatives within IT that he determined early in his tenure
  • Measures of success and how he has tracked the success of IT
  • How he has worked in companies that have IT as a focal area of the organization during his career path at many major technology brands
  • The war for talent within IT companies and how Micron’s university grants have helped benefit the organization to find strong talent within IT
  • How he considers the input of younger employees and the experience of more tenured employees
  • Eye on the Trends: Data as a strategic asset, machine learning, security

Stewart Butterfield, Founder and CEO of Slack

In this interview,Stewart Butterfield, Founder and CEO of Slack, discusses World Class IT principle one, People, principle four, IT & Business Partnerships, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The genesis of Slack
  • How Slack was scaled to an enterprise level application
  • What metrics are used to gauge the health of the business
  • External inputs into Slack and the value they add
  • Developers and partners in the Slack ecosystem
  • The Slack Fund and its role in driving innovative ideas
  • Stewart’s mentors and lessons learned from his entrepreneurial ventures
  • How culture can drive productivity
  • How talent management develops in a rapidly growing company