Technovation with Peter High - 377 Interviews and Podcasts

Welcome to the Technovation with Peter High, a collection of exclusive interviews with Chief Information Officers and other IT industry thought leaders. Learn from the experts on how best to establish a truly World Class IT organization.

Podcast tags Archives: Tech Enabled Business

Joey Miller, Vice-President of Information Technology of Magna International

In this interview, Joey Miller discusses three principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • How a large corporation manages its structure when it is diverse both geographically and in its products and services
  • The need for multi-tiered governance in a multinational corporation that not only allows for flexibility to meet unique needs, but also provides the platform to leverage an extensive network of knowledge
  • The importance of synchronizing high level functions to ensure optimization of resources and to ignite improved performance
  • How a multinational corporation can remain connected and on the same page through the use of technology
  • How a fee-for-service IT billing system encourages the marriage of IT and business executives in planning and cost reductions

Tom Murphy, Senior Vice President and Chief Information Officer of AmerisourceBergen

In this interview, Tom Murphy, the Senior Vice President and Chief Information Officer of AmerisourceBergen, an $80 billion pharmaceutical services provider, discusses World Class IT principle one, People, principle three, Project and Portfolio Management, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • Lessons learned from the world’s broads SAP implementation
  • Being ahead of the technology curve to remain relevant
  • High-priority skills to recruit for in IT
  • AmerisourceBergen’s near-term priorities
  • Eye on the trends: The relief brought on by “bring your own device” to get IT out of the device game, cloud computing, and how “gamification” can be used to apply gaming concepts into the work environment in order to improve adoption and use of new technology

Kevin Hart, EVP and CTO of Cox Communications

In this interview, Kevin Hart, Executive Vice President and Chief Technology Officer of Cox Communications, the third-largest cable entertainment and broadband services provider in the country, discusses World Class IT principle one, People, principle three, Project and Portfolio, and principle four, IT & Business Partnership, with Metis Strategy. Some of the topics discussed include:

  • The uniqueness of his role at CTO at Cox
  • His first 100 days plan for his CTO role
  • How he has implemented a faster pace of innovation within technology at Cox, in order to compete within the rapidly-evolving video entertainment market
  • Eye on the Trends: Aligning IT initiatives with overall business goals at firms through evolving roles of the CIOs and CTO, and the steps Ken has undertaken to institutionalize formalized training programs such as CIO University

Rob Alexander, CIO of Capital One

In this interview, Rob Alexander, CIO of Capital One, discusses World Class IT Principle One, People, Principle Two, Infrastructure, Principle Three, Project & Portfolio Management, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Rob’s preview as CIO of Capital One, and his untraditional IT background
  • How the organization has adopted agile development, as well as the agile mindset
  • The IT department’s implementation of Dev Ops, and how they measure its effectiveness
  • Using technology and organizational best practices to facilitate collaboration
  • The company’s digital transformation, and the importance of understanding and positioning for disruptive change
  • Competing with as well as partnering with Fin Tech startups, tapping into innovation ecosystems, and how Capital One leverages the advantages of its scale
  • Some of the forward-looking products Capital One is developing for its customers

Phil Fasano, Chief Information Officer of Kaiser Permanente

In this interview, Phil Fasano discusses principle four of World Class IT with Metis Strategy. Some of the topics discussed include

  • How IT supports Kaiser Permanente’s multiple healthcare arms
  • The importance of IT in providing better information faster to physicians and healthcare decision makers
  • Kaiser Permanente’s use of the electronic medical record, and the benefits garnered
  • IT’s role in responding to healthcare reform
  • Kaiser Permanente’s IT innovation process and how listening to the needs of end-users can be the genesis of new ideas
  • The promising future role of mobile technologies in enhancing healthcare

Arthur Langer, Chariman and Founder of Workforce Opportunity Services

In this interview, Arthur Langer, Chairman and Founder of Workforce Opportunity Services, a nonprofit charitable organization that helps companies build strong talent pipelines through unique work-study programs, discusses World Class IT principle one, People, and principle five, External Partnerships, with Metis Strategy. Some of the topics discussed include:

  • How the CIO role is evolving to become more strategic
  • The importance of articulating complex IT concepts in business terms to facilitate collaboration with the business
  • How IT can be categorized as drivers and support, with the latter a target for outsourcing
  • The origins of Workforce Opportunity Services and how they help major corporations fulfill their needs
  • The process by which Workforce Opportunity Services supplies talent to corporations
  • Eye on the trends: The increased role of IT as technology develops as a competitive advantage

Scott McNealy, CEO of Wayin

In this interview, Scott McNealy, CEO of Wayin, talks with Peter High. Some of the topics discussed include:

  • The inspiration behind Wayin, his digital marketing software company
  • The disadvantages of locating a company in the San Francisco Bay Area
  • The tremendous growth of Wayin and EngageSciences
  • The sophistication and evolution of executives who have worked with Wayin’s offering
  • How Wayin uses insights and real-time campaign tweaking to change the decisions it makes
  • How his work at multiple times of the Internet’s growth will fuel his activities around new trends including cloud, mobile, and social
  • The resources he uses to remain abreast of innovation and technology
  • The future of the Chief Information Officer role
  • Eye on the Trends: Big Data, and the intersection of new and old industries

Mayor Bill Peduto, Mayor of Pittsburgh

In this interview, Bill Peduto, Mayor of Pittsburgh, discusses WorldClass IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include

  • Uber’s autonomous car fleet
  • Pittsburgh as an urban test lab
  • The City of Pittsburgh’s strategic partnerships with Carnegie Mellon and other institutions
  • The pace of cultural and digital changes
  • The sharing of data between government and private entities
  • MetroLab and the benefits of municipal collaboration
  • Pittsburgh’s innovation roadmap
  • Technology’s impact on the Pittsburgh renaissance

Sheleen Quish, VP and CIO of Ameristar Casinos

In this interview, Sheleen Quish discusses two of the principles of World Class IT with Metis Strategy. Some of the topics discussed include

  • IT’s role as the critical toolbox to be successful and to drive positive change, process re-engineering, and improvements across the business
  • The importance of selling your team on your particular philosophy of IT management
  • The necessity of showing IT that the business is not the enemy, but the reason IT exists
  • Key steps to take as a new CIO
  • How and when to undertake infrastructure upgrades

Michael Skaff, Chief Information Officer of The San Francisco Symphony

In this interview, Michael Skaff, Chief Information Officer of The San Francisco Symphony, discusses World Class IT principle one, People, principle two, Infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:

  • The San Francisco Symphony’s use of technology over its history and how it strives to stay on the cutting edge
  • The internal and external use of mobile, and how it ties into social networking
  • How employees’ passion for music has enabled innovation within the organization
  • The rise of business intelligence in non-profit organizations, and how it particularly helps organizations that sell tickets
  • Eye on the trends: Mobile technology and how it facilitates engagement with patrons, predictive analytics and its ability to help drive revenue, as well as social media and how it facilitates the social aspect of a naturally social experience