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October 30, 2009: Interview with Becky Krupski, Director of the IT Vendor and Asset Management Offices at Express Scripts, Inc.
Among other topics, Becky discusses the following issues with Metis Strategy

  • The importance of treating vendor management as more than vendor procurement
  • The way a Vendor Management Office creates an advantage by allowing the technologists to focus on where their skill sets lie
  • How best to manage vendor effectiveness through SLAs and other qualitative and quantitative assessments
  • The segmentation of vendors into Strategic, Collaborative, and Tactical, and the unique treatment that each set warrants in order to drive the business
  • The dynamics of interconnectivity that the VMO has with other parts of the business

Listen to the streaming interview online
 The World Class IT principles in yellow were the focus of this interview

Principle 5 Principle 1 Principle 2
Principle 4 Principle 3
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Becky Krupski's Biography

Becky is the Director of the IT Vendor and Asset Management Offices at Express Scripts, Inc., a Fortune 100 pharmacy benefit management company headquartered in St. Louis, Mo. Becky is accountable for the vendor relationships and performance management of all IT related suppliers as well as collaborating with the corporate procurement function to ensure Express Scripts’ risk profile, as related to its IT suppliers, is managed and controlled.

Prior to joining Express Scripts, Becky spent 10 years with Wachovia Securities (formerly A.G. Edwards & Sons, Inc.) and served as the Associate Vice President and Senior Manager of the IT Vendor Management Office.

Becky holds a Masters in Business Administration from Webster University.
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