Tag Archives: Analytics

Mike Capone’s Journey From CIO To COO To CEO

Peter High interviews Mike Capone, Chief Executive Officer of Qlik. They discuss Mike’s advice to CIO’s looking to make similar career advances to other C-Level positions, Qlik’s focus on streamlining the analytics process to deliver one platform, how Mike’s technology background has allowed him to better understand Qlik’s customers’ needs, among other topics.

Manjit Singh, Chief Information Officer of The Clorox Company

Peter High interviews Manjit Singh, CIO of The Clorox Company. Among the topics they discuss include:

  • Clorox’s increasing focus on developing direct relationships with the end-customer, and the ways in which this is enabled such as enhanced understanding of the customer journey through digital marketing as well as direct shipping enabled through supply chain efficiencies
  • The techniques Clorox uses to build consumer journey maps, and the ways in which their brands use the consumer journey maps to determine how and where to engage
  • The ways in which IT immerses itself in the day-to-day operations of different groups so that they can better understand their challenges and thus better serve them
  • Clorox’s focus on data and analytics, and the focus on helping groups find the right data sets rather than just analyzing as much data as possible
  • How and why the IT team has gotten involved in new product innovation, especially in the early stages
  • The skill mix changes required for Clorox to reach its goals, and the ways in which they bring in people with new skills or perspective
  • Eye on the Trends: AI/ML, Agile, DevOps, IoT, Connectivity

Steve Phillpott, Chief Information Officer of Western Digital

Peter High interviews Steve Phillpott, the CIO of Western Digital. They discuss systems and applications integration, change management, digital capabilities and analytics, among other topics.

Jody Davids, Chief Information Officer of PepsiCo

In this interview, Jody Davids discusses World Class IT Principle Two, Infrastructure, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Jody’s career path from administrative assistant to Global CIO
  • The contrast in leadership styles between Apple’s Steve Jobs and Nike’s Bill Knight, and the impact that had on her own development as a leader
  • The broad experience she gained at Cardinal Health, including overseeing the expansion of IT shared services
  • Her focus on standardizing data and using analytics to improve organizational decision making
  • How her organization provides services to an incredibly wide range of customers in over 200 countries
  • The value of CIOs serving on corporate boards, both to the board as well as to the CIO
  • Eye on the trends: Blockchain

Clay Johnson, Chief Information Officer of Walmart

In this interview, Clay Johnson discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, World Class IT Principle Four, IT and Business Partnerships, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • How the unification of the back-office technology and shared services teams under Clay enables Walmart to operate more efficiently
  • The consumerization of IT, and how that drives Clay’s focus on providing intuitive digital tools that enhance the productivity of Walmart’s two million employees
  • The importance of having employees with the right skills and mindset in the right roles, and how Walmart ensures it has the proper skills mix
  • Clay’s three-pronged approach to gaining an understanding of the needs of Walmart’s business and its massive workforce, and how that informs project prioritization within his 10,000-person team
  • The four key elements to creating a healthy culture: transparency, encouraging healthy debate, empowering people to speak up, and celebrating failure
  • How the shift to a product model and end-to-end ownership has improved internal efficiency
  • Walmart’s network of innovation centers, and how they leverage the surrounding ecosystem of academic institutions and startups
  • The key lessons Clay has taken away from the various experiences across his career
  • Walmart’s approach to artificial intelligence and the tangible benefits they are seeing

Andrew Moore, Dean of the School of Computer Science at Carnegie Mellon University

In this interview, Andrew Moore, discusses World Class IT Principle One, People, and World Class Principle Five, External Partnerships. Some of the topics discussed include:

  • The genesis of Carnegie Mellon University’s School of Computer Science
  • The history of artificial intelligence
  • Aspects of human intelligence that have been automated to date
  • The impact of automation on jobs
  • Automated personal assistants as the predictor for the future eminent AI company
  • CMU’s strategies for retaining faculty talent
  • The two distinct safety concerns of AI
  • The supportive relationship between Pittsburgh’s government, universities, and tech and manufacturing companies

Bill Graff, CIO of Cerner

In this interview, Bill Graff, discusses World Class IT Principle One, People; World Class Principle Four, IT & Business Partnerships; and World Class Principle Five, IT & External Partnerships. Some of the topics discussed include:

  • Bill’s 13-year career path at Cerner
  • The critical skills needed for IT leaders
  • How previously being a part of a revenue-enhancing division of Cerner shaped how Bill runs IT
  • Bill’s purview as CIO: security, data centers, corporate IT, infrastructure, IT finance and governance
  • Advice for scaling quickly: robust processes, internal relationships and external relationships
  • Eye on the trends: public cloud, partnering analytics with artificial intelligence, gamification

Neil Sample, CIO of Express Scripts

In this interview, Neal Sample, discusses World Class IT Principle One, People, and World Class Principle Two, Infrastructure. Some of the topics discussed include:

  • Neal’s transformation of the Express Script’s IT department
  • Technology driven health care
  • Express Script’s apprenticeship to hire program
  • The steps Neal takes to prepare for new roles
  • The value Neal has derived from his Ph.D. in Computer Science
  • Fostering personal growth while adding value at a new position: change scale, function, or domain
  • Eye on the trends: high utility wearables

Taso Du Val, Co-Founder & CEO of Toptal

In this interview, Taso Du Val, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Toptal’s mission
  • Finding, screening, and monitoring talent
  • Toptal’s two engagement models: Talent Model and Toptal Projects
  • Taso’s entrepreneurial journey
  • Advantages Toptal has gained by developing their own CRM, ERP, VPM systems
  • Future talent verticals

Paul Fipps, Chief Technology Officer of Under Armour

Under Armour used to be known primarily for its moisture-wicking t-shirts. In the 21 years since the company was established in founder and CEO Kevin Plank’s grandmother’s basement, the company has expanded its product line extensively to include hats, pants, shoes, gloves, bags, and the like.
In recent years, the company has made three strategic acquisitions that will continue to reshape the company. With the acquisitions of MapMyFitness, EndoMondo, and MyFitnessPal, the company has become the largest digital health and fitness community in the world. Peter High recently spoke with Under Armour’s Chief Technology Officer Paul Fipps, who leads this digital transformation of the company. He sees the future as a combination of the physical and the digital, where one’s clothing and accessories provide better information on heart rates and sleep quality.