Tag Archives: Board-Level CIO

After Five Years Of Transformation, GM CIO Randy Mott Has The Company Primed For Innovation

In this interview, Peter High interviews Randy Mott, CIO of General Motors. They discuss the perspective Randy gains from serving on a board, his perspective on autonomous vehicles and disruption in the auto industry, the strategic importance of GM’s innovation centers, among other topics.

Lenovo GM Kim Stevenson’s Journey From CIO To Innovating For Them

In this interview, Peter High interviews Kim Stevenson, Senior Vice President and General Manager of Levono’s data center infrastructure business. They discuss Kim’s perspective on corporate boards, the importance of diversity in the workplace, Kim’s relationship with the CIO, among other topics.

Linda Jojo, EVP of Technology and Chief Digital Officer of United Airlines

In this interview, Linda Jojo discusses World Class IT Principle Three, Project and Portfolio Management, and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Linda’s expanded purview as Executive Vice President of Technology and Chief Digital Officer
  • United’s digital strategy, and how they use digital to enhance both the customer-facing experience as well as internal operations
  • Evolving customer expectations in the travel space
  • How Linda has seen the role of the CIO evolve during the past 10+ years
  • Linda’s view on the role of the Chief Digital Officer
  • Advice for CIOs who aspire to join corporate Boards
  • How United thinks about cyber risk, and how to have the conversation with the Board
  • The importance of machine learning for leveraging data across the company

Eash Sundaram, EVP and Chief Digital & Technology Officer of JetBlue Airways

In this interview, Eash Sundaram, discusses World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • JetBlue’s Mission: “to bring humanity back to air travel”
  • JetBlue’s biometrics boarding process
  • The two measures JetBlue uses to measure the success of their culture
  • Improving customer experience by merging technology and culture
  • JetBlue Technology Ventures: a venture capital subsidiary of JetBlue
  • JetBlue’s Innovation Lab
  • Eash’s board experience with Champ CargoSystems and SITA
  • Bringing multiple disciplines together to drive success
  • Eye on the trends: near field communication technologies

Cathy Bessant, Chief Operations and Technology Officer

In this interview, Cathy Bessant, Chief Operations and Technology Officer, discusses World Class IT Principle One, People; World Class IT Principle Four, IT & Business Partnerships; and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • The necessity of combining technology and operations
  • Responsible automated intelligence
  • Bank of America is not a fintech company
  • Guidelines for maximizing external partnerships
  • Advantages businesses of scale have over startups
  • Balancing innovation and risk
  • The war for talent
  • Talent planning and analysis
  • Cloud security
  • The importance of breadth and depth of experience
  • The impact of board involvement on the individual and the organization

Mike Keller, CIO at Nationwide

In this interview, Mike Keller, CIO of Nationwide, discusses World Class IT Principle One, People, World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Nationwide’s One-Brand alignment
  • IT’s role in Nationwide’s initiatives to simplify, modernize, and reinvent their core businesses
  • Optimizing for both business intimacy and economies of scale
  • Vendor goverance
  • Workforce planning for developing and transitioning team members for evolving organizations
  • The opportunities provided by a long tenure as CIO
  • Leadership strategies for creating an environment of learning, collaboration, and innovation
  • Executive development and internal rotational development
  • Columbus 2020: a private/public partnership to encourage economic development
  • Eye on the trends: autonomous vehicles, the sharing economy, smart mobility

Rick King, EVP and CIO of Thomson Reuters

In this interview, Rick King, EVP & CIO of Thomson Reuters, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • The role of the CIO in an information based company
  • Recruiting and retaining talent
  • Providing employees with opportunities for growth and advancement
  • Leading with the mindset of a teacher or coach
  • Proven techniques for increasing the presence of women in all levels of an organization
  • Veteran advice for technologists seeking a board position
  • The benefits of involving CIOS when developing strategic partnerships
  • Creating symbiotic relationships with partners to drive and support growth and innovation

Angela Yochem, CIO at Rent-A-Center

In this interview, Angela Yochem, CIO of Rent-A-Center, discusses World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Executing Rent-A-Center’s digital transformation
  • CIOs driving business innovation
  • The impact of a single decision across the enterprise
  • Keeping the end-customer at the front of the decision making process
  • Excelling in the First 100 Days
  • The two characteristics that board search committees are seeking in CIOs
  • Angela’s Entrepreneur as Residence experience
  • Eye on the Trends: Fast prototyping and feedback, Artificial intelligence, STEM education

How a Tech Background Hones Business Sense

Dan Fallon, President and COO of GFMI Metalcrafters
At the end of the day, it’s about information, automation and execution, whether plugging away in a data center or setting strategy and reaching goals in the C-suite.

David Thompson, EVP, Global Operations and Technology, CIO of Western Union, EVP, Global Operations and Technology, CIO of Western Union

Peter High interviews David Thompson, the Executive Vice President of Global Operations and Technology and the Chief Information Officer at The Western Union Company. They discuss approaches to safeguarding company data, building partnerships to facilitate innovation, among many other topics.