Tag Archives: Collaboration

Ken Xie, Founder and CEO of Fortinet

In this interview, Ken Xie, discusses World Class IT Principle One, People and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Staying agile and innovative in a dynamic field
  • The three elements of Fortinet’s culture: openness, teamwork and innovation
  • Fortinet’s Five Stages of Security
  • Forming an ecosystem of external partnerships to mitigate risk for customers
  • The significant impact Stanford’s entrepreneurial culture and industry connections had on Ken’s career path
  • Ken’s complimentary relationship with his brother and collaborator, Michael Xie
  • Attributes of an effective entrepreneur

Julia Davis, SVP and CIO of Aflac

In this interview, Julia Davis, Chief Information Officer and Senior Vice President of Aflac, discusses World Class IT Principle One, People. Some of the topics discussed include:

  • Using technology to improve the customer experience in the insurance space
  • Aflac’s Apprenticeship Program
  • Strategies for attracting younger team members
  • The workplace of the future
  • Utilizing metrics to improve employee and customer satisfaction
  • Eyes on the trends: big data and artificial intelligence

 

General Stanley McChrystal (Ret.), Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command

In this interview, General Stan McChyrstal (Ret.) Managing Partner at McChrystal Group and Former Commander Joint Special Operations Command , discusses World Class IT Principle One, People. Some of the topics discussed include:

  • The connections between the speed of change, agility, and decision making
  • Recognizing that you can be technically and tactically correct, and still be functionally incorrect
  • The benefits gained from decentralization, pumping information down the organization, and harnessing insights from younger, less experienced team members
  • Building an organizational structure of organically connected small cohesive teams
  • Creating a mandate for necessary change in organizations that are comfortable with their status quo
  • The General’s upcoming book on leadership which explores the metrics of leadership

Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management

In this interview, Ann Kono, Partner, Chief Information Officer, and Chief Risk Officer at Ares Management at Equinix, discussed World Class IT Principle One, People and World Class Principle Five, External Partnerships. She also discussed:

  • The interplay of Ann’s dual role as Chief Information Officer and Chief Risk Officer
  • Data as the primary driver of success
  • Using technology to separate the signal from the noise in data
  • Balancing innovation and risk with a two-bucket approach
  • Creating a collaborative culture to increase innovation
  • The talent challenge
  • Eye on the trends: unified communications, robotics and natural language processing, and data management

George Corbin, SVP of Digital at Marriott International

In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Marriott’s place among the highest revenue earners by a digital channel
  • The maturity curve and the challenge of disruption for incumbent companies
  • Advantages that incumbents have over startups in evolving industries
  • Disrupting your own organization
  • The millennial mindset that spans across multiple age demographics
  • Marriott’s transformation of the service experience
  • Leading and managing a transforming organization
  • The impact of Airbnb on the hospitality industry
  • Adapting across an organization to fundamental shifts in customers’ needs and expectations
  • The influence of culture and existing operating models on a company’s management of digital disruption
  • Marriott’s embracement of the localization of the travel experience
  • Characteristics of a successful Chief Digital Officer
  • Building alliances and coalitions to drive and support change
  • Using pilot programs to de-risk change for internal and external partners
  • Messaging as a service, not marketing

Terry Bradwell, Chief Enterprise Strategy and Innovation Officer at AARP

In this interview, Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Terry’s role as AARP’s chief enterprise strategy and innovation officert
  • AARP’s innovation lab
  • Driving an IT team to “be” the business, not only support the business
  • AARP’s Formula for innovation: Innovation= Culture + Process
  • Why CIOs make great strategy leaders
  • AARP’s mission to close the digital literacy gap
  • AARP’s broad ecosystem of external partners

Bill Miller, CIO & SVP at NetApp

In this interview, Bill Miller, CIO of NetApp discusses World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Bill’s role in NetApp’s transformation from a data storage to a data management company
  • NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp
  • The development of NetApp’s Data Fabric for seamlessly managing data
  • The valuable feedback loop created when your CIO or IT peers are your customers
  • How a culture of fraternity and flexibility encourages innovation
  • The three topics on every CIO’s mind
  • The importance of civility and collaboration for successfully running an IT department in a tech organization
  • Pre-working the First 100 Days plan
  • Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model

Yvonne Wassenaar, CIO at New Relic

In this interview, Yvonne Wassenaar, CIO of New Relic, discusses World Class IT Principle Two, Infrastructure and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

• Being a CIO in a cloud based company
• Taking intelligent risks
• IT departments as integrators and collaborators
• The role of CIOs on corporate boards
• The internal and external functions of a modern CIO
• Diversity in STEM fields
• Eye on the trends: cloud technology, fast innovation, cybersecurity, machine learning, block chain

Keith Collins, EVP and CIO at SAS Institute Inc.

In this interview, Keith Collins, CIO of SAS Institute, discusses World Class IT Principle Two, Infrastructure and World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

• Orienting IT towards value
• Differentiating IT within a company whose business is technology
• The transformation and evolution taking place in the data analytics space
• Perspectives on the cloud first strategy
• Being “Customer Zero”
• Internal and external security concerns
• Eye on the trends: sensor-enabled IoT; the continued use of data to provide a holistic view in order to improve companies’ forecasts and decision-making

Mike Giresi, CIO of Royal Caribbean Cruises

In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Digital Transformation journey at Royal Caribbean
  • Importance of Executive sponsorship for IT
  • Role of CIO to as an interconnector between Enterprise strategy and IT implementation
  • Value of technology from a customer point of view
  • IT’s ability to gain customer feedback in a B2C organization
  • The needs of Data management and analytics
  • Implications of shadow IT
  • Bleeding technology trends for IT
  • Relevance of cross functional teams to help push innovation within IT forward