Peter High interviews Stewart Butterfield, the Founder and CEO of Slack. Slack, the fastest growing workplace software ever was co-founded by Butterfield in August of 2013, as a cloud-based team collaboration tool.
Tag Archives: Customer relationship management
Online avatars at the CeBIT conference in Hannover Germany
Peter High has his online avatar created by a consortium of companies at HPE’s CeBIT conference in Hannover Germany. Here is how avatars will improve the online shopping experience
Meg Whitman, Chief Executive Officer of Hewlett Packard
Peter High interviews the CEO of HP about the impending breakup of HP to its constituent organizations, her career path that brought her to this point, her thoughts on women in technology, and a variety of other topics
Robert Webb, Chief Information Technology Officer at Etihad Aviation Group
Peter High interviews the CITO of Etihad Aviation Group about his experience in the hospitality industry, how he has brought that mentality to the fastest growing airline in the world, and what he expects for the future of technology and the United Arab Emirates
James Mazarakis, CIO of WSFS Back talks about his role as Chief Information Officer
James Mazarakis, CIO of WSFS Bank, discusses cyber-security fraud, digital technology in banking and the latest tech such as cardless ATM transactions
Abe Lietz, CIO of Jenny Craig and Curves International
Peter High interviews the CIO of Jenny Craig and Curves. They discuss Abe’s position as CIO, how he has taken on additional responsibilities beyond that role, some of Jenny Craig/Curves’ strategic priorities for the future, and a variety of other topics.
Peter High discusses the need for CIOs to become more strategic and improve their focus on customer-centric activity
Dave Finnegan, CIO and VP of Technology and Interactive for Orvis discusses how they get the most of out technology
Peter High, President of Metis Strategy, speaks wth Dave Finnegan about the role of the “Interactive” department, the customer experience strategy, strategic planning, and his previous role at “Build-A-Bear Workshop”
Bill VanCuren, CIO at NCR
Peter High discusses NCR’s move from a manufacturing company to a software and services driven organization with Bill VanCuren, their CIO. He also discusses their shift to gathering customer data and the Internet of things basis for providing better customer service.