Tag Archives: Digital

Taavi Kotka, former Chief Information Officer of Estonia

In this interview, Taavi Kotka discusses World Class IT Principle One, People, World Class IT Principle Two, Infrastructure, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • The conditions that enabled Estonia’s transformation into the world’s most advanced digital society
  • Taavi’s transition from CEO of one of the largest software development companies in the Baltic states to Estonian Government CIO, as well as some of the early projects he led
  • How blockchain technology can provide an extra layer of data security
  • How Estonia reduces friction for citizens by using regulation to encourage data sharing between government entities
  • The ways in which digital technology improves efficiency and simplifies life for Estonian citizens in areas such as healthcare, banking, taxes, education, voting, law enforcement, among others
  • How giving citizens control over their data creates a self-enforcing mechanism that protects privacy and provides security
  • The genesis of Estonia’s e-Residency program, and how it allows Estonia to grow its economy without relying on increased birth rates or immigration
  • Taavi’s view on the disruption of government and the future of digital society

Taso Du Val, Co-Founder & CEO of Toptal

In this interview, Taso Du Val, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • Toptal’s mission
  • Finding, screening, and monitoring talent
  • Toptal’s two engagement models: Talent Model and Toptal Projects
  • Taso’s entrepreneurial journey
  • Advantages Toptal has gained by developing their own CRM, ERP, VPM systems
  • Future talent verticals

George Corbin, SVP of Digital at Marriott International

In this interview, George Corbin, Senior Vice President of Digital for Marriott International, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Marriott’s place among the highest revenue earners by a digital channel
  • The maturity curve and the challenge of disruption for incumbent companies
  • Advantages that incumbents have over startups in evolving industries
  • Disrupting your own organization
  • The millennial mindset that spans across multiple age demographics
  • Marriott’s transformation of the service experience
  • Leading and managing a transforming organization
  • The impact of Airbnb on the hospitality industry
  • Adapting across an organization to fundamental shifts in customers’ needs and expectations
  • The influence of culture and existing operating models on a company’s management of digital disruption
  • Marriott’s embracement of the localization of the travel experience
  • Characteristics of a successful Chief Digital Officer
  • Building alliances and coalitions to drive and support change
  • Using pilot programs to de-risk change for internal and external partners
  • Messaging as a service, not marketing

Bill Miller, CIO & SVP at NetApp

In this interview, Bill Miller, CIO of NetApp discusses World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Bill’s role in NetApp’s transformation from a data storage to a data management company
  • NetApp’s internal product testing initiatives: Customer-1 and NetApp on NetApp
  • The development of NetApp’s Data Fabric for seamlessly managing data
  • The valuable feedback loop created when your CIO or IT peers are your customers
  • How a culture of fraternity and flexibility encourages innovation
  • The three topics on every CIO’s mind
  • The importance of civility and collaboration for successfully running an IT department in a tech organization
  • Pre-working the First 100 Days plan
  • Eye on the Trends: Companies utilizing a hybrid of cloud-based utilities; Pay-as-you-go cloud model

Angela Yochem, CIO at Rent-A-Center

In this interview, Angela Yochem, CIO of Rent-A-Center, discusses World Class IT Principle Four, IT and Business Partnerships. Some of the topics discussed include:

  • Executing Rent-A-Center’s digital transformation
  • CIOs driving business innovation
  • The impact of a single decision across the enterprise
  • Keeping the end-customer at the front of the decision making process
  • Excelling in the First 100 Days
  • The two characteristics that board search committees are seeking in CIOs
  • Angela’s Entrepreneur as Residence experience
  • Eye on the Trends: Fast prototyping and feedback, Artificial intelligence, STEM education

The 30 Under 30 Woman Behind Clara Labs Pushes The Boundaries On The Digital Personal Assistant

Maran Nelson, CEO of Clara Labs
Peter High interviews Maran Nelson, Founder and CEO of Clara Labs. They discuss Maran’s background and the companies ambitions, among a variety of other topics.

Mike Giresi, CIO of Royal Caribbean Cruises

In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Digital Transformation journey at Royal Caribbean
  • Importance of Executive sponsorship for IT
  • Role of CIO to as an interconnector between Enterprise strategy and IT implementation
  • Value of technology from a customer point of view
  • IT’s ability to gain customer feedback in a B2C organization
  • The needs of Data management and analytics
  • Implications of shadow IT
  • Bleeding technology trends for IT
  • Relevance of cross functional teams to help push innovation within IT forward

How to Approach Digital Global Expansion

To compete in the global marketplace—where digital is the medium of choice—all companies need to invest heavily in designing their digital strategy. These tips will help.

Land O’Lakes CIO Mike Macrie Enables The Digital Farm

Mike Macrie, CIO of Land O’Lakes
Peter High interviews Mike Macrie, CIO of Land O’Lakes. They discuss his priorities, the trends he thinks will drive ongoing innovation at his company and in the industry more broadly, and a variety of other topics

Stewart Butterfield, Founder & CEO of Slack, Stewart Butterfield, Founder & CEO of Slack

Peter High interviews Stewart Butterfield, the Founder and CEO of Slack. Slack, the fastest growing workplace software ever was co-founded by Butterfield in August of 2013, as a cloud-based team collaboration tool.