Tag Archives: Forbes Column

Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix

In this interview, Brian Lillie, Chief Customer Officer and Executive Vice President of Technology Services at Equinix, discussed World Class IT Principle One, People and World Class Principle Four, IT & Business Partnerships. He also discussed:

  • Back office verses front office CIOs
  • The Four Pillars of CIO Excellence
  • Shadow IT as a signifier of service gaps
  • Eye on the Trends: artificial intelligence, big data, software defined networking

Yvonne Wassenaar’s Journey From CIO Of New Relic To CEO Of Enterprise Drone Company Airware

Yvonne Wassenaar has been named Chief Executive Officer of Airware, a company that provides end-to-end solutions that enable enterprises to scale their commercial drone operations and turn aerial data into actionable business intelligence. Wassenaar joined Airware as Chief Operating Officer in May of this year after having spent nearly three years as the Chief Information Officer at New Relic. She noted, “Serving as a CIO has given me deep empathy for what enterprise customers will be looking for Airware to deliver as we partner with these Fortune 1000 companies and work to digitize their businesses.”

Cathy Bessant, Chief Operations and Technology Officer

In this interview, Cathy Bessant, Chief Operations and Technology Officer, discusses World Class IT Principle One, People; World Class IT Principle Four, IT & Business Partnerships; and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • The necessity of combining technology and operations
  • Responsible automated intelligence
  • Bank of America is not a fintech company
  • Guidelines for maximizing external partnerships
  • Advantages businesses of scale have over startups
  • Balancing innovation and risk
  • The war for talent
  • Talent planning and analysis
  • Cloud security
  • The importance of breadth and depth of experience
  • The impact of board involvement on the individual and the organization

IT Influencers Series Summary in Forbes

This page is the hub to the ongoing IT Influencers series in Forbes
Peter High discusses innovation and the driving forces in the backgrounds of some of the most influential members in the IT space.

David Trone, Co-Founder & Co-Owner of Total Wine & More

In this interview, David Trone, Co-Founder & Co-Owner of Total Wine & More discusses IT Principle One, People, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Total Wine & More’s bricks and clicks growth strategy
  • The evloution of the customer expereince in the adult beverage industry
  • The three Cs of Total Wine and More’s operating philoslphy
  • Doing business in a heavily regulated industry
  • Total Wine and More’s community involvment intitiatives
  • David’s campaign for the Democratic nominaiton in Maryland’s 8th Congressional Distrcit
  • The imporance of risk taking and failure
  • David’s favorite wine varietals

David Steinberg Has His Second Unicorn With Zeta Global

Zeta Global, recently announced a $140 million funding round led by GPI Capital and Blackstone’s GSO Capital, elevating the company to “unicorn” status as a venture funded company with a valuation above $1 billion. In this interview, Steinberg talks about the evolution of the company, the role that machine learning will play in the future, the value in having developed a 20 year partnership with one of the leading marketers in the world, as well as a variety of other topics.

Andrew Ng, Co-Founder & Co-Chairman of Coursera

In this interview, Andrew Ng discusses World Class IT Principle One, People, and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Andrew’s unique, evolving, and passion-driven career path
  • The impact of AI on existing industries
  • Recommendations for CIOs and CEOs starting their AI journey
  • Advantages of implementing a centralized AI org structure
  • Opportunities for smaller organizations to leverage AI
  • How lifelong learning can minimize jobs displaced through AI
  • The importance of building strong teams and cultures
  • Key cultural components for success: work ethic and lifelong leaning
  • Chinese verses US business culture

Nick Colisto, Chief Information Officer at Xylem

In this interview, Nick Colisto, CIO of Xylem, discusses World Class IT Principle Four, IT & Business Partnerships and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

  • Xylem’s transformative journey into a digital business
  • The advantages of evolving from individual systems to platforms
  • Xylem’s Integrated System IT platform that enables customer engagement, operating efficiency, and growth
  • Utilizing technology platforms to serve overall business priorities
  • Xylem’s Five Star Model
  • Methods for gaining insights from within and outside of the organization
  • Xylem’s five strategic priorities
  • The evolving organizational structure of IT
  • Eyes on the trends: IoT for the front office, Iot for the back office, managed services

Terry Bradwell, Chief Enterprise Strategy and Innovation Officer at AARP

In this interview, Terry Bradwell, Chief Enterprise Strategy and Innovation Officer of AARP, discusses World Class IT Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Terry’s role as AARP’s chief enterprise strategy and innovation officert
  • AARP’s innovation lab
  • Driving an IT team to “be” the business, not only support the business
  • AARP’s Formula for innovation: Innovation= Culture + Process
  • Why CIOs make great strategy leaders
  • AARP’s mission to close the digital literacy gap
  • AARP’s broad ecosystem of external partners

Kyle Nel, Executive Director of Lowe’s Innovation Labs

In this interview, Kyle Nel, Executive Director of Lowe’s Innovation Labs, discusses World Class IT Principle One, People, and Principle Five, External Partnerships. Some of the topics discussed include:

  • Lowe’s Innovation Labs
  • Lowe’s uncommon partnerships
  • Maximizing efficiency and success by integrating internal and external talent
  • Lowe’s Innovation Labs’ Collider
  • The value of external partnerships
  • Incremental verses meaningful innovation
  • Lowe’s Narrative-driven innovation model
  • Using behavioral science to drive transformation
  • Metrics for measuring the success of innovation labs
  • Lowe’s Innovation Labs’ projects: Lowe’s Holoroom, self-roaming robots, additive manufacturing