Tag Archives: IT-Business Communication

Alan Trefler, Founder & CEO of Pegasystems

In this interview, Alan Trefler, discusses World Class IT Principle Four, IT & Business Partnerships. Some of the topics discussed include:

  • The evolution of business process management to digital process automation
  • Pegasystem’s Model-Driven platform
  • The value of “cloud choice” for customers
  • Pegasystems’ customer- driven acquisition strategy
  • The rational for Pegasystem’s decision to not pursue venture capital
  • Alan’s book: Build for Change: Revolutionizing Customer Engagement through Continuous Digital Innovation
  • How Alan’s passion for chess influenced his career path

    Nick Colisto, Chief Information Officer at Xylem

    In this interview, Nick Colisto, CIO of Xylem, discusses World Class IT Principle Four, IT & Business Partnerships and World Class IT Principle Five, External Partnerships. Some of the topics discussed include:

    • Xylem’s transformative journey into a digital business
    • The advantages of evolving from individual systems to platforms
    • Xylem’s Integrated System IT platform that enables customer engagement, operating efficiency, and growth
    • Utilizing technology platforms to serve overall business priorities
    • Xylem’s Five Star Model
    • Methods for gaining insights from within and outside of the organization
    • Xylem’s five strategic priorities
    • The evolving organizational structure of IT
    • Eyes on the trends: IoT for the front office, Iot for the back office, managed services

    Mike Giresi, CIO of Royal Caribbean Cruises

    In this interview, Mike Giresi, CIO of Royal Caribbean Cruises, discusses World Class IT Principle One, People, Principle Two, IT Infrastructure, Principle Four, IT and Business Partnerships, and Principle Five, External Partnerships. Some of the topics discussed include:

    • Digital Transformation journey at Royal Caribbean
    • Importance of Executive sponsorship for IT
    • Role of CIO to as an interconnector between Enterprise strategy and IT implementation
    • Value of technology from a customer point of view
    • IT’s ability to gain customer feedback in a B2C organization
    • The needs of Data management and analytics
    • Implications of shadow IT
    • Bleeding technology trends for IT
    • Relevance of cross functional teams to help push innovation within IT forward

    Mark Settle, CIO of Okta

    Mark Settle, CIO of Okta
    Peter High interviews Mark Settle, CIO of Okta. They discuss the importance of setting up talented teams with strong leaders without creating single points of failure; how financial management within IT helps build credibility with various business functions; how IT should build towards non-transactional relationships with business partners to influence collaboration; and how IT helps Okta to build and leverage relationships with CIOs at different companies, as well as a variety of other topics.

    Susan Swart, CIO, International Monetary Fund, CIO, International Monetary Fund

    Peter High 11/21/16 This is one in a series of interviews with financial services CIOs conducted in collaboration with CIO Straight Talk magazine. Read additional articles by other technology executives at www.straighttalkonline.com. Susan has been the Chief Information Officer of the International Monetary Fund (IMF) since 2012. As CIO she is responsible for the provision […]

    Mike Schroepfer, Chief Technology Officer of Facebook

    Mike Schroepfer, CTO of Facebook
    Peter High interviews Mike Schroepfer, CTO of Facebook. They discuss the three innovation pillars that underpin Facebook’s ten-year roadmap, the talent needs of Facebook extending beyond computer engineering and strategies for unifying a diverse talent pool to achieve a common goal, among a variety of other topics.

    David Thompson, EVP, Global Operations and Technology, CIO of Western Union, EVP, Global Operations and Technology, CIO of Western Union

    Peter High interviews David Thompson, the Executive Vice President of Global Operations and Technology and the Chief Information Officer at The Western Union Company. They discuss approaches to safeguarding company data, building partnerships to facilitate innovation, among many other topics.

    Intuit CIO Atticus Tysen Develops Product Mentality Within IT

    Atticus Tysen, Cio of Intuit
    Peter High interviews Atticus Tysen, Chief Information Officer of Intuit. They discuss his journey across multiple parts of Intuit, culminating with the CIO position, resources he uses to stay on top of innovation, how he has a “customer-driven” mindset, as well as a variety of other topics.

    Kevin Steele Of Cars.com Influences IT And Product

    Kevin Steele, CIO of Cars.com
    Peter High interviews Kevin Steele, Chief Information Officer of Cars.com. They discuss the methods he uses to stay on top of the needs of both delaers and car buyers, the sanctity of having a solid strategic planning process, and the need to develop in an agile fashion, among other topics

    CIO Gus Shahin Leads Flex’s Digital Transformation

    Gus Shahin, CIO of Flex
    Peter High interviews Gus Shahin, Chief Information Officer of Flex. They discuss the Pulse Center, which monitors the company’s supply chain, the innovation lab, and how to stay on the cutting edge, as well as a variety of other topics.