Tag Archives: IT Services

Forbes CIO-plus Series: Karl Salnoske, GXS

CIO and EVP of Service Delivery- when B2B integration is the business, IT and operations have to go hand in hand
Peter High speaks with Karl Salnoske, who identified the need for a CIO-plus role at his company before he was even hired, and recommended the creation of the position he would eventually fill.

Forbes CIO-plus Series: David Johns, Owens Corning

CIO and Chief Shared Services Officer- enabling growth through centers of excellence
In another CIO-Plus Series piece, Peter High talks with David Johns of Owens Corning about how he has yielded valued through Centers of Excellence.

Lockdown: Protecting the Corporate Network, article in CIO Insight

Peter High conducts a Q&A for CIO Insight on Infrastructure best practices
CTO David Fike discusses security issues at Marsh & McLennan, a $12B professional services company, including automation, the policing aspect of security and the importance of tracking metrics.

Forbes CIO-plus Series: Chris Scalet, Merck

Former EVP of Global Services and Chief Information Officer- leading global business processes change
As the former EVP of Global Services and Chief Information of Merk, Chris Scalet oversaw the centralizing of IT, Human Resources, Finance, procurement, supply chain, and enterprise services, but the devil was in the details.

How CIOs at Microsoft and Cisco Realigned IT For A New Era, article in The Wall Street Journal

Peter High writes for The Wall Street Journal, as he tells the story of how Tony Scott, CIO of Microsoft, and Rebecca Jacoby, CIO of Cisco, are transforming their IT departments within their respective technology giants.
Larger corporations with multiple operating units must confront a debate about the merits of centralized vs. federated organizational structures.